navigation system ACURA CSX 2006 Service Repair Manual

Page 2636 of 2893

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Navigation cannot control XM radio Navigation frequently asks for anti-theft
code and/or needs GPS initialization
YES
NO
YES
NO YES
NO
YES
NO
23-35023-350Navigation System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR A (24P)
BBACKUP(WHT)
NAVIGATION UNIT CONNECTOR A (24P) ACC RADIO (PUR)
NOTE: Check the vehicle battery condition first.
 Make sure that the correct DVD color and version are installed.
 Check any official Honda service website for more service information about the navigation system.
1. Start the vehicle.
2. Make sure the anti-theft code for the navigation system is entered.
3. Go into the Diagnostic mode, and use the System Links diagnosis (see page 23- 297).
Do the troubleshooting for the voice
guidance cannot be heard (see page 23-341).
Go to step 4.
4. Substitute a known-good navigation unit (see page 23-355).
Replace the navigation unit (see page 23-355).
Replace the XM receiver (see page 23-258). NOTE:
 This is often caused by a loss of battery power, a low or poor battery condition, or a poor ground.
 Make sure that the correct DVD color and version are installed.
 Check any official Honda service website for more service information about the navigation system.
1. Measure the voltage between navigation unit connector A (24P) terminal No. 24 and body ground.
Go to step 2.
Repair open in the wire between the under-
dash fuse/relay box and the navigation unit.
2. Turn the ignition switch to ON (II).
3. Measure the voltage between navigation unit connector A (24P) terminal No. 14 and body ground.
Go to step 4.
Repair open in the wire between the under-
dash fuse/relay box and the navigation unit.
Wire side of female terminals
Wire side of female terminals
Is the X M icon red? Can t he nav i gat i on sy st em cont r ol X M r ad i o? Is there battery voltage?
Is there battery voltage?
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YES
NO YES
NO
OPEN/CLOSE function of the display does
not work
23-35123-351
NAVIGATION UNIT CONNECTOR A (24P)
RADIO GND (BLK)
NAVIGATION UNIT CONNECTOR C (8P) GND (BLK)
4. Measure the voltage between navigation unitconnector A (24P) terminal No. 12 and body ground,
and between navigation unit connector C (8P)
terminal No. 4 and body ground.
Replace the navigation unit (see page 23-355).
Repair open in the wire between the
navigation unit and body ground (G 504, G505).NOTE:
 Check the vehicle battery condition first.
 If the display’s Open/Close button does not work, you must manually open the display to obtain the client’s
navigation DVD, audio CD, and PC card (see page
23-269).
1. Press the OPEN/CLOSE button.
The system is OK at this time.
Replace the navigation unit (see page 23-355).
Wire side of female terminals
Wire side of female terminals
Is t her e l ess t han 0.1 V ? Does t he d i spl ay open and / or cl ose nor mal l y ?
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Navigation display will not close Navigation display does not open or opens
part way
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-35223-352Navigation System
Symptom Troubleshooting (cont’d)
NOTE: Check the vehicle battery condition first.
1. Check the CD slot. Look for foreign objects, stuck CD, broken or sticking slot.
Go to step 2.
Replace the navigation unit (see page 23-355).
2. Check the PC card.
Go to step 3.
Reseat the card or remove it. If it still won’t
close, replace the navigation unit (see page 23-355).
3. Press the OPEN/CLOSE button.
The system is OK at this time.
Replace the navigation unit (see page 23-355). NOTE: Check the vehicle battery condition first.
1. Press the OPEN/CLOSE button.
Go to step 2.
Replace the navigation unit (see page 23-355).
2. Press the OPEN/CLOSE button.
The system is OK at this time.
Replace the navigation unit (see page 23-355).
Is the CD slot OK ?
I s t he PC car d f ul l y seat ed ?
Does t he d i spl ay open and / or cl ose nor mal l y ? Does t he uni t beep?
Does t he d i spl ay open nor mal l y ?
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Navigation system will not accept security
code
YES
NO
YES
NO YES
NO
YES
NO
YES
NO
23-353
NOTE:
 Check the vehicle battery condition first.
 The system will not operate without the 4-digit security (anti-theft) code. Follow the this procedure.
(After 10 consecutive tries, you must cycle the key to
continue trying)
 The Navigation System Diagnosis and Core Return From is available online, under Job aids, and can be
printed out for recording this information. This
information will help the reman facility determine
what caused the failure.
 Check the connectors for poor connections or loose terminals.
 Before troubleshooting, make sure you have the anti- theft codes for the navigation system.
 Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode, and use
Version (see page 23-316).
 Make sure that the correct navigation DVD color and version are installed.
 Check any official Honda service website for more service information about the navigation system.
1. Go into the System diagnosis menu (see page 23-297), select Unit check, and then ECU info. A
brief diagnostic runs for 20 seconds, and the serial
number is displayed.
Go to step 4.
Go to step 2.
2. Remove the navigation unit (see page 23-355).
3. Check the serial number on the label on the underside of the navigation unit.
Go to step 4.
Replace the navigation unit (see page 23-355). 4. Using the serial number, look up the navigation
security code in the Interactive Network. (click:
Service, Vehicle Information, Anti-Theft code
Inquiry, and then select Navigation from the
Product dropdown box). Enter the serial number.
Go to step 5.
Call the Warranty Department to obtain the
code (the telephone number is in the PDI service
bulletin).Thengotostep5.
5. Check that the obtained code works to bypass the code screen in the navigation system.
The system is OK at this time Return the
vehicle to the client, and give them the anti-theft
code.
Go to step 6.
6. Try entering four zeros (0000) in place for the code.
Replace the navigation unit, and enter
Security code is 0000 in the problem description
field of the core return form.
Replace the navigation unit, and enter Won’t
take security code (as proof, enclose the sticker that
contains the Serial number and the Code) in the
problem description field of the core return form.
Is t he ser i al number d i spl ay ed ?
Is the serial number conf irmed on the underside oft he nav i gat i on uni t ? Is a 4-digit code displayed on the screen?
Doesthecodework?Do t he f our zer os w or k t o by pass t he cod e scr een?
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The Honda Globe Screen (not the Acura
Globe Screen) appears every time the vehicle
is started
YES
NO
YES
NO
YES
NO
23-35423-354 Navigation System
Symptom Troubleshooting (cont’d) CD, DVD, and PC Card Removal/
Installation
A
A
NOTE: The navigation DVD and the navigation unit are
correct for the vehicle, but earlier and possibly later
versions of the navigation software may have been
installed. When this happens, the software may not be
recognized by the navigation unit, and could cause the
navigation unit to revert to a H onda model profile.
1. Remove the navigation unit (see page 23-355) and verify that the part number printed on the
navigation unit label is the correct one for the year/
model vehicle you are working on.
Go to step 2.
Replace the navigation unit with the correct
unit for the year/model vehicle you are working
on.
2. Reinstall the navigation unit.
3. Remove the navigation DVD (see page 23-354).
4. Note the software version marked on the navigation DVD label and verity if it is the correct
version for the vehicle year/model you are working
on by checking any official Honda service website
for more service information about the navigation
system and navigation software.
Replace the navigation unit (see page 23-355).
Go to step 5.
5. Obtain the correct version DVD (see page 23-269) and install it.
The problem is resolved, troubleshooting is
complete. The system still shows a Honda Globe Screen.
Replace the navigation unit (see page 23-355). If the displays Open and Close buttons do not work, you
must manually open the display to remove the client’s
Navigation DVD, CD, and possibly their PC card. Follow
to the steps.
1. Remove the navigation unit from the vehicle (see page 23-255).
2. On the bench, carefully pull the display (A) straight out (about 1/2 inch).
3. Fold down the display (A).
I s t he cor r ect nav i gat i on uni t i nst al l ed based on t he par t number ?
I s t he sof t w ar e v er si on mar k ed on t he nav i gat i onDV D l abel t he cor r ect one f or t he v ehi cl e y ear /mod el y ou ar e w or k i ng on?
Does t he nav i gat i on sy st em boot -up w i t h t he Acur aGl obe Scr een?
08/08/21 14:17:53 61SNR030_230_0357
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Page 2641 of 2893

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The Honda Globe Screen (not the Acura
Globe Screen) appears every time the vehicle
is started
YES
NO
YES
NO
YES
NO
23-35423-354 Navigation System
Symptom Troubleshooting (cont’d) CD, DVD, and PC Card Removal/
Installation
A
A
NOTE: The navigation DVD and the navigation unit are
correct for the vehicle, but earlier and possibly later
versions of the navigation software may have been
installed. When this happens, the software may not be
recognized by the navigation unit, and could cause the
navigation unit to revert to a H onda model profile.
1. Remove the navigation unit (see page 23-355) and verify that the part number printed on the
navigation unit label is the correct one for the year/
model vehicle you are working on.
Go to step 2.
Replace the navigation unit with the correct
unit for the year/model vehicle you are working
on.
2. Reinstall the navigation unit.
3. Remove the navigation DVD (see page 23-354).
4. Note the software version marked on the navigation DVD label and verity if it is the correct
version for the vehicle year/model you are working
on by checking any official Honda service website
for more service information about the navigation
system and navigation software.
Replace the navigation unit (see page 23-355).
Go to step 5.
5. Obtain the correct version DVD (see page 23-269) and install it.
The problem is resolved, troubleshooting is
complete. The system still shows a Honda Globe Screen.
Replace the navigation unit (see page 23-355). If the displays Open and Close buttons do not work, you
must manually open the display to remove the client’s
Navigation DVD, CD, and possibly their PC card. Follow
to the steps.
1. Remove the navigation unit from the vehicle (see page 23-255).
2. On the bench, carefully pull the display (A) straight out (about 1/2 inch).
3. Fold down the display (A).
I s t he cor r ect nav i gat i on uni t i nst al l ed based on t he par t number ?
I s t he sof t w ar e v er si on mar k ed on t he nav i gat i onDV D l abel t he cor r ect one f or t he v ehi cl e y ear /mod el y ou ar e w or k i ng on?
Does t he nav i gat i on sy st em boot -up w i t h t he Acur aGl obe Scr een?
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23-35523-355
Navigation Unit Removal/
Installation
AB
C
D
4. Push the PC card eject button (A) to eject the client’sPC card (if installed). Power is not required for this
function.
5. Remove the plastic cover (B) over the navigation DVD slot.
6. With the display open, temporarily reconnect the unit in the dash (to power it up).
7. Push the CD eject button (C), and navigation DVD eject button (D) (the button is behind the plastic
cover and works only when the unit is powered)
and remove the discs (hold the discs by their edges
to avoid fingerprints). To avoid scratches, place the
navigation DVD and the client’s CD in a jewel case
if available.
8. Re-attach the plastic lid that hides the navigation DVD slot.
9. Close the display by first returning the display to the upward position, and then pushing the entire
display straight back into the unit.
10. After installing the new navigation unit, re-insert the navigation DVD, the client’s CD, and the PC card. SRS components are located in this area. Review the
SRS component location (see page 24-11).
Also review the precautions and procedures (see page
24-13) in the SRS section before doing repairs or
service.
NOTE:
 Put on gloves to protect your hands.
 Take care not to scratch the dashboard and related parts.
 Lay a workshop towel under the parts when working on them to protect the face panel from scratches or
other damage.
 Do not work in a dusty or dirty place.
 Discharge static electricity from your body before and during the work.
 Do not touch the circuit board(s) with your bare hands.
 Do not work with dirty hands.
 Be careful not to fold the flat plate cable.
 Do not touch the terminal connector of the flat plate cable with your bare hands. (If you have touched it,
wipe it off thoroughly.)
 Before replacing the navigation unit, make sure to remove the client’s navigation DVD, and their audio
CD, or PC card. Remanufactured navigation units do
not come with a navigation DVD. Re-install the client’s
navigation DVD, audio CD, and audio PC card into the
new remanufactured unit. If the navigation display
won’t open, manually remove the navigation DVD,
audio CD, and PC card (see page 23-354).
 If you are replacing the navigation unit, write down the audio presets (if possible), then enter them into
the new navigation unit.
1. Make sure you have the 4-digit anti-theft code for the navigation system.
2. Eject the DVD from the original navigation unit. To avoid scratching or damaging the DVD, temporarily
place the DVD in jewel case.
3. Remove the subdisplay visor (see page 20-100).
(cont’d)
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23-35523-355
Navigation Unit Removal/
Installation
AB
C
D
4. Push the PC card eject button (A) to eject the client’sPC card (if installed). Power is not required for this
function.
5. Remove the plastic cover (B) over the navigation DVD slot.
6. With the display open, temporarily reconnect the unit in the dash (to power it up).
7. Push the CD eject button (C), and navigation DVD eject button (D) (the button is behind the plastic
cover and works only when the unit is powered)
and remove the discs (hold the discs by their edges
to avoid fingerprints). To avoid scratches, place the
navigation DVD and the client’s CD in a jewel case
if available.
8. Re-attach the plastic lid that hides the navigation DVD slot.
9. Close the display by first returning the display to the upward position, and then pushing the entire
display straight back into the unit.
10. After installing the new navigation unit, re-insert the navigation DVD, the client’s CD, and the PC card. SRS components are located in this area. Review the
SRS component location (see page 24-11).
Also review the precautions and procedures (see page
24-13) in the SRS section before doing repairs or
service.
NOTE:
 Put on gloves to protect your hands.
 Take care not to scratch the dashboard and related parts.
 Lay a workshop towel under the parts when working on them to protect the face panel from scratches or
other damage.
 Do not work in a dusty or dirty place.
 Discharge static electricity from your body before and during the work.
 Do not touch the circuit board(s) with your bare hands.
 Do not work with dirty hands.
 Be careful not to fold the flat plate cable.
 Do not touch the terminal connector of the flat plate cable with your bare hands. (If you have touched it,
wipe it off thoroughly.)
 Before replacing the navigation unit, make sure to remove the client’s navigation DVD, and their audio
CD, or PC card. Remanufactured navigation units do
not come with a navigation DVD. Re-install the client’s
navigation DVD, audio CD, and audio PC card into the
new remanufactured unit. If the navigation display
won’t open, manually remove the navigation DVD,
audio CD, and PC card (see page 23-354).
 If you are replacing the navigation unit, write down the audio presets (if possible), then enter them into
the new navigation unit.
1. Make sure you have the 4-digit anti-theft code for the navigation system.
2. Eject the DVD from the original navigation unit. To avoid scratching or damaging the DVD, temporarily
place the DVD in jewel case.
3. Remove the subdisplay visor (see page 20-100).
(cont’d)
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23-356Navigation System
Navigation Unit Removal/Installation (cont’d)
A
B B
C A
BC
4. Remove the center pocket hole lid and bolts, then
pull out the center panel (A).
5. Disconnect the connectors (B) and air hose (C), then remove the center panel. 6. Remove the screws, brackets (A), and the
navigation unit (B) from the center panel (C).
7. Install the navigation unit in the reverse order of removal and make sure all connectors are secure.
8. Turn the ignition switch to ON (II), then reinstall the client’s original DVD, verifying than the DVD is free
of scratches or smudges.
9. Check any official Honda service website for more service information about the navigation system.
NOTE: Simply transferring the DVD from the
original navigation unit to the new navigation unit
does not assure the correct software for the vehicle
will be loaded into the new navigation unit. Doing
the DVD transfer without doing software patches
may cause the new navigation unit to appear to be
malfunctioning.
10. Enter the new navigation anti-theft code.
11. Park the vehicle outside, and do the GPS initialization (see page 23-268).
12. Give the new navigation anti-theft code to the client.
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23-35823-358 Navigation System
HFL-Navigation Microphone
Removal/Installation
GPS Antenna Removal/Installation
B
E
D
A C
B
A
A B A
B
1. Remove the front individual map light lens (A).
2. Remove the bolts (B), then disconnect the
connectors, and remove the map lights housing (C).
3. Carefully pry off the moonroof switch (D) from the map light housing while pressing in on the
retaining tabs (E).
4. From the moonroof switch (A), remove the screw and microphone (B).
5. Install the microphone in the r everse order of
removal. 1. Remove the navigation unit (see page 23-355).
2. Remove the instrument panel visor (see page
20-98).
3. Remove the wire harness clip (A), screws, and GPS antenna (B).
4. Install the antenna in the reverse order of removal.
08/08/21 14:18:35 61SNR030_230_0361
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