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Special Tools Required
Electrical Noise Test
23-252
Audio System
Sound Quality Diagnosis (cont’d)
Diagnostics CD 07AAZ-SDBA100
Do this test to check for electrical noise being induced
into the audio system.
NOTE: Electrical noise may be caused by outside
sources that cannot be handled by the audio system.
Make sure you remove any cell phones and/or turn off
any aftermarket device before beginning this test.
1. Insert the diagnostics CD (T/N: 07AAZ-SDBA100) into the navigation unit or audio unit.
2. Play track No. 4 (digital zero) at a normal, or slightly higher than normal, volume level.
3. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
4. Play track No. 5 (near digital zero) at a normal, or slightly higher than normal, volume level.
5. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
6. Play track No. 6 (SNR) at a normal, or slightly higher than normal, volume level. 7. Operate any electrical device that may create
electrical noise in the audio system, including
starting the engine.
If no abnormal noise is heard, go to individual speaker test.
If the noise is present only during the SNR track, replace the navigation unit or audio unit.
If the noise is heard during the digital zero or near digital zero track, check for;
– Poor ground for the audio unit, amplifier, engine or battery cable
– Pinched or shorted speaker or amplifier wire
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit
– Other faulty components causing excessive electrical noise (ignition coils, alternator, door
lock actuators, etc.). Disconnect any suspect
components, and then replay the tracks that
were originally noisy. If the noise is gone,
check the component’s circuit and the
component.
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Seek Stop Test
23-25523-255
8. Compare the client’s vehicle’s sound quality results to the known-good vehicle’s results.
If the sound quality in the client’s vehicle is comparable to the sound quality in the known-
good vehicle, then the client’s vehicle is
operating as designed.
If the sound quality is not comparable, check these items in order.
– Loose or improperly installed speakers or other hardware that may become excited by
the vibrations generated by the speakers
– Poor power or ground to the stereo amplifier (Type S model)
– Damaged speaker(s)
– Faulty amplifier
– Faulty navigation unit
– Faulty audio unit Do this test to check the performance of the audio unit’s
AM and FM reception. Refer to symptom
troubleshooting: audio sound weak or distorted, or no
sound is heard from speakers (display is normal)
(see page 23-206) before continuing with this test.
NOTE:
Window tint, aftermarket theft-recovery devices and other aftermarket accessories may reduce radio
reception.
Changes in cloud cover and other atmosphere conditions will affect the ab ility of the navigation unit
or audio unit to receive radio signals.
1. Park the client’s vehicle in an open area away from buildings or other obstructions.
2. Park a known-good vehicle (same year, model, and trim level) next to the client’s vehicle, facing the
same direction.
3. Start the engine in the client’s vehicle, and turn on the radio.
4. Set the FM receiver to 87.7 MHz.
5. Press the Seek button and record the first station that the navigation unit or audio unit locks onto.
6. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 5 is
reached again.
7. Set the AM receiver to 530 kHz.
8. Press the Seek button, and record the first station that the navigation unit or audio unit locks
on to.
9. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 8 is
reached again.
(cont’d)
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Without navigation
23-25623-256Audio System
Sound Quality Diagnosis (cont’d) Audio Unit Removal/Installation
10. Turn the ignition switch to LOCK (0).
11. Start the engine in the known-good vehicle, and
then do steps 4 thru 10 on the known-good vehicle.
12. Compare the number of stations received in steps 6 and 9 in the client’s vehicle with the number of
stations received in the known-good vehicle.
If the number of stations received is the same, or within 10 %, the audio unit’s tuner performance
is OK. The problem may be atmospheric
conditions, multi path interference, or other
obstructions to the radio signal.
If the customer’s vehicle receives fewer stations by at least 10 %, go to step 2 of poor AM or FM
radio reception of interference, with navigation
(see page 23-196), wit hout navigation (see page
23-199). SRS components are located in this area. Review the
SRS component location (see page 24-11).
Also review the precautions and procedures (see page
24-13) in the SRS section before doing repairs or
service.
NOTE:
Put on gloves to protect your hands.
Take care not to scratch the dashboard and related parts.
Lay a workshop towel under the parts when working on them to protect the face panel from scratches or
other damage.
Do not work in a dusty or dirty place.
Discharge static electricity from your body before and during the work.
Do not touch the circuit board(s) with your bare hands.
Do not work with dirty hands.
Be careful not to fold the flat plate cable.
Do not touch the terminal connector of the flat plate cable with your bare hands (If you have touched it,
wipe it off thoroughly.).
Eject all the discs before removing the audio unit to prevent damaging the CD/DVD player’s load
mechanism.
If you are replacing the audio unit, write down the audio presets (if possible), and enter them into the
new audio unit.
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Without navigation
23-25623-256Audio System
Sound Quality Diagnosis (cont’d) Audio Unit Removal/Installation
10. Turn the ignition switch to LOCK (0).
11. Start the engine in the known-good vehicle, and
then do steps 4 thru 10 on the known-good vehicle.
12. Compare the number of stations received in steps 6 and 9 in the client’s vehicle with the number of
stations received in the known-good vehicle.
If the number of stations received is the same, or within 10 %, the audio unit’s tuner performance
is OK. The problem may be atmospheric
conditions, multi path interference, or other
obstructions to the radio signal.
If the customer’s vehicle receives fewer stations by at least 10 %, go to step 2 of poor AM or FM
radio reception of interference, with navigation
(see page 23-196), wit hout navigation (see page
23-199). SRS components are located in this area. Review the
SRS component location (see page 24-11).
Also review the precautions and procedures (see page
24-13) in the SRS section before doing repairs or
service.
NOTE:
Put on gloves to protect your hands.
Take care not to scratch the dashboard and related parts.
Lay a workshop towel under the parts when working on them to protect the face panel from scratches or
other damage.
Do not work in a dusty or dirty place.
Discharge static electricity from your body before and during the work.
Do not touch the circuit board(s) with your bare hands.
Do not work with dirty hands.
Be careful not to fold the flat plate cable.
Do not touch the terminal connector of the flat plate cable with your bare hands (If you have touched it,
wipe it off thoroughly.).
Eject all the discs before removing the audio unit to prevent damaging the CD/DVD player’s load
mechanism.
If you are replacing the audio unit, write down the audio presets (if possible), and enter them into the
new audio unit.
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General Operation
Anti-theft Feature
Symptom Diagnosis
Self-Inertial Navigation LimitationsGlobal Positioning System (GPS) Limitations
23-266Navigation System
General Troubleshooting Information
Refer to the navigation system manual for the
navigation system operating procedures.
The navigation system and audio unit have a coded
theft protection circuit. Make sure you have the anti-
theft security code before:
Disconnecting the battery.
Disconnecting the navigation unit connector A (24P) and C (8P).
Removing the No. 23 (10 A) fuse from the under-hood fuse/relay box.
After service, reconnect power to the navigation unit,
and turn the ignition switch to ON (II). Enter the 4-digit
anti-theft security code, then select Done.
If the code cannot be found, use the interactive Network
(iN) to look it up. You can view the serial number in one
of the ECU Info diagnostic screens (see page 23-305).
Alternatively, you can find the serial number on the
underside label which is located on the navigation unit
in the trunk.
When replacing the navigation unit, be sure to give the
customer the new anti-theft security code.
Certain circumstances and system limitations will result
in occasional vehicle positioning errors. Some client’s
may think this indicates a problem with the navigation
system when, in fact, the system is normal. Keep the
following items in mind when interviewing client’s
about symptoms of the navigation system.
The limitations of the self-inertial portion of the
navigation system (the yaw rate sensor and the vehicle
speed signal) can cause discrepancies between the
vehicle’s actual position and the indicated vehicle’s
position (GPS vehicle position). The following circumstances may cause vehicle
positioning errors:
Moving the vehicle with the engine stopped and the vehicle stopped, such as by ferry or tow truck, or if
the vehicle is spun on a turn table.
Tire slippage, changes in tire rolling diameters, and some driving situations may cause discrepancies in
travel distances. Examples of this include:
– Continuous tire slippage on a slippery surface
– Driving with snow chains mounted
– Abnormal tire pressure
– Incorrect tire size
– Frequent lane changes across a wide highway
– Continuous driving on a straight or gently curving highway
– Very bumpy roads
Tolerances in the system and map inaccuracies sometimes limit how precisely the vehicle’s position
is indicated. Examples of this include:
– Driving on roads not shown on the map (map matching is not possible)
– Driving on a road that winds in one direction, such as a loop bridge, an interchange, or a spiral parking
garage
– Driving on a road with a series of sharp hair-pin turns
– Driving near a gradual highway exit or transition
– Driving on one of two close parallel roads
– Making many 90 degree turns
The GPS cannot detect the vehicle’s position or
elevation during the following instances: For the first 5 to 10 minutes after reconnecting the battery (this process can take as long as 45 minutes).
When the satellite signals are blocked by tall buildings, mountains, tunnels, large trees, inside
parking structures or large trucks.
When the GPS antenna is blocked by metallic window tinting or by an object placed above it in the
vehicle. The GPS antenna requires a clear
unobstructed view of the sky.
When there is no satellite signal output (signal output is sometimes stopped for sate llite servicing).
When the satellite signals are blocked by the operation of some electronic aftermarket accessories
including, but not limited to non-OEM in-dash
entertainment units (radio, CD players/changers,
radar detectors and theft recovery systems) and cell
phones placed near the navigation system.
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Service Precautions
System InitializationEntering the Security Code
GPS Initialization
23-268Navigation System
General Troubleshooting Information (cont’d)
The navigation system lost power and is acquiring its
location from the GPS satellites. This usually takes
less than 10 minutes.
* Start the engine.
*Parkthevehicleinanopenareaawayfromtrees,
* Remove loose articles, cell phones, or electrical
* If this screen is displayed repeatedly when starting power lines, and tall buildings.
accessories located near the GPS antenna.
the vehicle, see your dealer.
If you need to replace the navigation unit, you can
back-up the navigation data and transfer it to a new
navigation unit. See Save users memory (see page
23-310).
When the battery is disconnected, the internal GPS clock resets to 0:00. The clock resets to the correct
time after the system finishes GPS initialization.
Before disconnecting the battery, make sure you have the anti-theft codes for the audio system and the
navigation system, and write down the audio presets.
Also obtain any PGM-FI or transmission DTCs and
freeze frame date (which are lost when the ECM/PCM
loses power).
After reconnecting the battery, you have to wait to get the initial signal from the satellite. It will take from 10
to 45 minutes.
Adjust the setup clock settings (time zone and daylight savings) in the navigation system.
Before returning the vehicle to the client, enter the anti-theft codes for the audio system and the
navigation system.
If the navigation system loses power (like the battery
was disconnected), the navigation system requires
initialization. Once completed, your system is ready to
use.
This initialization requires the following: Entering the 4-digit anti-theft security code to unlock the system
GPS initialization (may not be needed depending of the length of time the system was without power)
Map matching to align the GPS to a location on the map Any time the navigation system loses power, you need
to enter the 4-digit anti-theft code on the navigation
system display. This 4-digit code is located on a small
code card that was given to the customer. Enter the 4-
digit code, then select Done.
If the navigation system anti-theft code is missing, use
the interactive Network (iN) to look it up. You need the
serial number for the navigation unit to do this.
You can view the serial number by entering the
diagnostic mode. Select Unit Check from the main
menu, then the ECU info diagnostic screen. This allows
you to get the serial number without removing the
navigation unit.
The iN may display more than one code for a given
serial number. This is because serial numbers are not
unique. You may have to try more than one 4-digit code.
If no code is shown, or if the code(s) given do not work
in the navigation unit, contact the Automobile Warranty
department. If the code 0000 works, replace the
navigation unit.
When replacing the navigation unit or audio unit, make
sure you give the client the new anti-theft security code.
NOTE: You must park the vehicle outside with a clear
view of the southern sky.
Depending on the length of time the battery was
disconnected, your system may require GPS
initialization. If it does, the following screen appears:
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Map MatchingObtaining A Navigation DVD
23-269
Something is interfering with the system’s ability to
acquire its location. Check the following:
* The vehicle must be in an open area with a clear
* Remove sources of GPS interference like metallic
* Check GPS antenna cable connection.
* Restart the engine and repeat the GPS acquire view of the sky.
window tint above antenna, or electrical items
near antenna(see owner’s manual for details).
procedure. If the problem persists, see your dealer.
If this procedure is not necessary, the system proceeds
directly to the Disclaimer screen. During initialization,
the system searches for all available GPS satellites, and
obtains their orbital information. During this procedure
the vehicle should be out in the open with a clear view
of the sky.
If the navigation system finds the satellites properly,
this box clears, and changes to the Disclaimer screen. If
within 10 minutes the system fails to locate a sufficient
number of satellites to locate your position, the
following screen appears.
It this screen appears, turn off the engine, then restart
the vehicle and move it to a different location. If the
disclaimer screen appears, the GPS initialization is
complete.
NOTE:
The average acquiring time is less than 10 minutes, but it can take as long as 45 minutes.
If the system is still unable to acquire a signal, follow the instructions on the screen. If this screen appears
again, go to troubleshooting for the GPS icon is white
or not shown (see page 23-341).
Skip to a CSF screen by pushing the MENU and INFO buttons at the same time and can move to an System
Links screen.
This part of the initialization matches the GPS
coordinates with a road on the map screen. To do this
part of the procedure, make sure that the navigation
system is displays a map, and drive the vehicle on a
mapped road shown on the map screen. Do not enter a
destination at this time. When the name of the current
road you are driving on, appears at the bottom of the
screen, the entire procedure is complete. Your system
is now ready to use. If the Navigation DVD is lost or damaged, or you need a
yearly
updated DVD, you have two ways to purchase
one. You can either call 888-549-3798, or order on-line
at www.acura.com.
Both methods require a credit card. The DVD cannot be
ordered through the parts system. The following DVDs
will not work in this navigation system:
Earlier model navigation DVDs (black, orange, light blue label and the older versions with a white label)
Map software programs manufactured by other companies
DVD movies, or DVDs containing audio recordings
Update DVDs are available for purchase usually in the
fall of each year. They may contain the following: Enhanced maps and points of interest (POI) coverage
Fixes for minor software bugs
Additional features
NOTE: Map matching must be done any time the DVD is removed or replaced.
Always order navigation DVDs on an as-needed basis. During a typical model year, each color DVD may
undergo a half a dozen software only version
upgrades to fix minor issues on some or all models
the DVD supports. This is normal. Usually only the
letter at the end of the version number changes,
while the database (maps and POIs) remain
unchanged.
Never promise your customer future free updates.
There are no free programs for updating the
navigation DVD. Update DVDs are generally available
for purchase each fall. The online DVD order site
provides information when an update for a particular
color DVD is available.
Damaged discs are not covered by warranty unless they have been damaged by the navigation system.
(cont’d)
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How to Identify Navigation DVD Versions,
and How to Inspect A DVD for Damage
23-271
To determine the navigation version on a particular
model, start the engine, then locate the navigation unit.
Open the DVD door, and push the eject button to eject
the DVD. Hold the DVD by the edges, and check for
these items: Check any official Acura service website for more service information about the navigation DVDs.
The DVD label color.
Read the DVD version on the label, and note it on the repair order. The version number is near the bottom
of the label text (for example, ver: 4.23A). You will
need this version number:
– To verify that the DVD version is appropriate for the vehicle. Check any official Honda service website
for more service information.
– Any time you call Tech Line regarding a navigation system issue.
– To answer client inquires concerning update or coverage issue.
NOTE: Client’s may obtain DVDs from sources
outside the normal ordering process. If you
determine this is the case, recommend that your
customer purchase the appropriate DVD from the
Acura Disc Fulfillment Center (see ORDERING A
DVD).
– Check the underside of the DVD for signs of mishandling. Deep scratches, or random scratches,
light swirl marks, or fingerprints can cause random
lock-ups, reboots, erratic voice response, erratic
positioning errors, and DVD read or format errors.
NOTE: A damaged DVD is not covered under
warranty unless the disc is damaged by the
navigation unit. Damage by the navigation unit
typically appears as circular scratches caused by
something rubbing against the DVD as it spins. The
damage may appear as arcs or complete circles on
the DVD reading surface.
– Verify that the underside of the DVD is silver, and not a copy with a blue color. Copies will not work
properly and can cause other symptoms that mimic
hardware problems. Incorrectly colored DVDs being put into navigation
vehicles. This causes the system to either display
error messages, or causes system malfunctions that
mimic a hardware problem. This results in the client
leaving with a malfunctioning navigation system.
The DVD version provided to the client is out-of date or incompatible with a particular model. This
inconveniences your client by delaying the repair, or
by causing additional (and unnecessary) returns to
your dealership.
The client experiences bugs or other issues that have already been resolved in later versions currently
available at the fulfillment desk.
If the DVD is defective, or has any of the issues
mentioned above, return the vehicle to your client and
recommend that they order the proper DVD from the
Acura Disc Fulfillment Center.
NOTE: Navigation DVDs do not come with replacement
navigation units. If you are replacing a navigation unit
because it is defective (following appropriate service
manual troubleshooting), and the DVD does not eject,
order a DVD. See Obtaining a navigation DVD.
(cont’d)
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How to Check Error History
Hardware Error History
Software Error (Soft error) History
23-273
Return
System Links Help
Exit Diag
ReturnReturn
Navi.ECUSelect Diagnosis Items Self- Diagnosis Mode
Detail Information & Setting
(Navi will check internal function. connections, etc.
Perform this test with vehicle stopped and engine running.)
(Individual Diagnostic screens to confirma specific diagnostic screen.)
XM
Error
History
Yaw
Sensor Car Status
ECU Info. Hard Key
DVD Mic
HFL
Press any icon if you want to see details. GPS Ant. R. Camera
Display Radio
A/C
Return
ReturnError History
Hard Error Soft Error
Hard Error
Clear Save
0/0
1. 2705 HFL Diag
2004:12:31 - 19:15:55
2. 2707 Mic Diag 2004:12:31 - 19:15:50
2. 2707 GPS Diag:Antenna
2004:12:31 - 19:15:12
The Error History feature is to record intermittent
navigation issues that occur while using the system.
Sometimes the client complaint cannot be duplicated.
The error history may record the information needed to
diagnose the problem. To check the error history:
1. Start the engine.
2. Press and hold the MAP/GUIDE, MENU, and CANCEL buttons for 3 seconds.
3. When the Select Diagnosis Items menu is displayed, select Detail Information & Setting.
4. When the navigation unit has hard codes, the Error History icon appears yellow when the Self
Diagnosis mode (System links) screen is displ ayed.
When no hard errors are stored, the icon appears
gray. To view the errors with their DTC codes,
select the error history icon. 5. Select Hard Error.
NOTE: Soft errors are for factory use only.
6. The Hard Error screen displays the following information for each error:
The DTC trouble code for the error
A brief description of the DTC code
The date and time when the error occurred.
NOTE: To see additional errors, use the joystick to select UP or DOWN.
Select Clear to delete the error history. The Save feature is for factory use only.
7. Use the DTC Symptom Troubleshooting table to troubleshoot the error.
8. Clear the DTCs.
9. Select Return to exit the error history.
Software errors are not available. They are for factory
use only.
(cont’d)
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•
Glossary
Item Definition
23-287
The following is a glossary of terms pertaining to the Voice Recognition Navigation System.Active noise cancellation
(ANC) The active noise cancellation system cancels some of the vehicle noise. This occurs in the 1,500 2,400 rpm
range. Microphones detect the low frequency sound, and the system outputs a canceling sound from the
audio speaker.
Address Book The HFL system can import a copy of the phone book from and approved HFL compatible phone and display the imported phone book on the navigation screen as the address book. See the Owner’s Manual for more
information.
B-CAN Body CAN Bus (see CAN)
Bread-crumbs (White dots) Off road tracking dots that can be followed on the map to retrace your route back to a mapped (digitized) road. This function can be turned on/off in Setup screen 1.
CAN Controller Area Network. This communication network allows processors in the vehicle to send/receive information. The fuel pulses used by the MID trip computer are received from the ECM/PCM using the F-CAN
(Fast Controller Area Network) bus.
CPU Central Processing Unit. The main device within the navigation unit that coordinates the rest of the electronic functions.
CSS Countershaft (Output) Speed Sensor. This sensor reads the output shaft speed at the transmission and provides a speed pulse to the ECM/PCM.
Database This consists of the Map data, and the POI (Points Of Interest) data stored on the DVD.
DBW Drive By Wire. Allows electrical control of the throttle without the need of a mechanical linkage.
DCA Detailed Coverage Area. Main metropolitan areas in the Lower 48 states, and Canada are mapped to this level. See the navigation system manual for a list of these areas.
DTC Diagnostic Trouble Codes. Use the HDS tablet to obtain, and troubleshoot the cause of these codes.
Dead reckoning The use of the speed signal, and yaw rate sensor to position the vehicle on the map even when tall buildings, or driving in a tunnel obscures the GPS signal.
Digitized road A road that appears on the navigation screen. The road name appears at the bottom of the navigation screen. If the user drives off road, the navigation system displays not on a digitized road, and after 1/2 mile, the
bread-crumbs appear.
Disclaimer screen Screen containing cautionary information. It is meant to be read carefully, and acknowledged by the customer when using the navigation system.
DVD or DVD-ROM Digital Versatile Disk. The navigation program and database resides on this disk. See the Navigation Owner’s Manual for information on how to order a replacement or an update DVD.
ECM Engine Control Module. Typically referred to as the ECM.
FAQ Frequently Asked Questions. See the navigation system manual for a list of the customer FAQs, and troubleshooting information.
F-CAN Fast CAN Bus (see CAN)
GA-NET The GA-NET allows the audio unit to communicate with all the audio and navigation components in a vehicle. If there is an open in the GA-NET, components or the entire audio and navigation system may
appear inoperative.
GPS Global Positioning System. A network of 24 satellites in orbit around the earth. The navigation system can simultaneously receive signals from up to 12 satellites to accurately position the vehicle on the map.
HDS Honda Diagnostic System. A hand held tablet PC used for diagnosing vehicle problems. This device can be used to obtain DTC codes for diagnosis of the navigation system and CAN related problems.
HFL HandsFreeLink uses Bluetooth technology as a wireless link between it and an approved Bluetooth compatible cell phone. See Vehicle Owner’s manual or Quick Start Guide for more information.
HIP (AcuraLink) Honda Information Platform (see AcuraLink)
H/U Head Unit. The audio unit in the dash.
Initialization This refers to the period needed to re-acquire the GPS satellite orbital information whenever the navigation system power has been disconnected. This can take from 10 to 45 minutes.
Interface Dial This control device consists of a rotating knob and the buttons surrounding it. This device allows control of the navigation, audio, and climate functions displayed on the screen.
Jog Dial See interface dial.
(cont’d)
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