display Acura RDX 2017 Navigation Manual

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uuTroubleshooting uGuidance, Routing
Troubleshooting
The screen is showing wh ite dots as I drive along.These dots are called “breadcr umbs.” These are displayed if Display Tracking is
set to On.
How do I remove the white dots (“breadcrumbs”)
from my screen?Press the SETTINGS button. Select Navi Settings > Map, set Display Tracking to
Off or select Delete Tracking to remove the white dots from the map.
2Display Tracking P. 84
A road that I selected to avoid is being used when
routing.When you “draw” your area to avoid, make sure to select sections of roads that
include at least one intersection.
2Avoided Area P. 60
My elevation (shown when I display the current
position) seems to fluc tuate even though my
elevation has not changed.This is normal. The elevation can vary ±100 ft (±30 m) due to GPS calculation
errors.
2 GPS System P. 334
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least
four satellites. Try moving the vehicle into an open area. The elevation is also not
displayed if the calculated elevation is zero or below sea level.
ProblemSolution
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uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
Multi-View Rear Camera
ProblemSolution
My city is not part of a fully verified detailed
coverage area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2 Map Coverage P. 337
Does the navigation syst em work outside North
America?The navigation system contai ns maps for the 50 U.S. states, Canada, Puerto Rico,
and Mexico. The navigation system will not work in other countries.
2 Map Coverage P. 337
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors,
see your dealer.
2Visiting Your Dealer P. 336
ProblemSolution
The display appears dim when starting the car in
really cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the rear camera image display is
delayed.This is normal. When shifting into or out of Reverse, you may experience a delay
while the screen image switches between the audio/information screen and the
rear camera image.
The rear camera image is too dark or too bright.
How do I adjust the brightness?While the camera image is displayed, ro tate the Interface Dial to adjust the
brightness. This adjustment does not affect the navigation screen brightness
settings.
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Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The display temperature is too high. For protection,
the system will shut off until the display cools down.This message appears briefly when the display temperature is too high. The
navigation system turns off until the disp lay cools down. The system turns back on
automatically when the display cools down.
The navigation system temperature is too low. For
protection, the system will shut off until the it
warms up.The navigation system has difficulty r eading the HDD when the temperature is
below approximately -22°F (-30°C). The navi gation system starts up automatically
when the display warms up.
The navigation system atmospheric pressure is too
low. For protection, the syst em will shut off until the
pressure returns to safe levels.The HDD is inoperable due to low atmospheric pressure. Move your vehicle to the
place where the atmospheric pressure is high.
The navigation system temperature is too high. For
protection, the system will shut off until it cools
down.The navigation system has difficulty r eading the HDD when the temperature is
high. The navigation system starts up automatically when the system cools down.
HDD access error. Please consult your dealer.Writing of the data to the HDD failed with a cause other than low temperature,
high temperature, and low atmospheric pres sure. After a short wait, try to operate
the system again. If this does not solv e the problem, consult with the dealer.
HDD access error. The system will reset and attempt
to correct the problem.
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uuError Messages uHard Disc Drive (HDD) Audio
Troubleshooting
Hard Disc Drive (HDD) Audio
If an error occurs while playing the Hard Disc Drive (HDD) Audio, you may see the
following error messages. If you cannot cl ear the error message, contact a dealer.
Error MessageCause
HDD access error.
Please consult your dealer.—
The navigation system temperature is too high. For
protection, the system will shut off until it cools
down.Turn the audio system off and allow the player to cool down until the error
message is cleared.
The navigation system temperature is too low. For
protection, the system will shut off until it warms
up.The navigation system has difficulty r eading the HDD when the temperature is
below approximately -22°F (-30°C). The navi gation system starts up automatically
when the display warms up.
Unplayable FileAppears when a file format not supported. Current track will be skipped. The next
supported track plays automatically.
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uuError Messages uPandora ®
Troubleshooting
Pandora ®
If an error occurs while playing Pandora ®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageCauseSolution
Incompatible USB Device
Please Check Owner’s ManualAppears when an inco mpatible device is
connected.Disconnect the device. Then turn the
audio system off, and turn it again. Do
not reconnect the device that caused
the error.
There is no station list in the device.
Please add the station list to your device.
No stations have been created.
Please create a station on the device.
Appears when there is no station list on
the device.Use the device to create a station.
Music licenses force us to limit the number of tracks
you may skip each hour.Appears when you try to skip a song or
select Dislike over the predetermined
number of times in an hour.Try again later.
Unable to save rating.
Unable to save bookmark.Appears when the commanded
operation is failed.Try again later.
No dataAppears when no data is available with
Pandora ® activated.Reboot the app and reconnect the
device.
UnsupportedAppears when Pandora® version is not
supported.Update Pandora ® to the latest version.
PANDORA App version is not supported.
PANDORA system maintenanceAppears when the Pandora ® server is in
maintenance.Try again later.
U.S. models
Navigation Screen
On Demand Multi-Use DisplayTM
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uuError Messages uPandora ®
Troubleshooting
Cannot connect to PANDORA.
When stopped, check your mobile device.The Pandora® app failed to start
because of the following device errors:
●The display on your smartphone is
turned off.
●Your smartphone is locked.●The home screen or the app screen
(music screen) is not displayed on
your smartphone.
●The track is not played on your
smartphone even after 30 seconds
have passed.
●The Pandora® app is not installed in
your device, or the Pandora ® version
is not supported.
●Turn the phone screen on, and make
sure it is unlocked.
●The Pandora® version is not
supported. Update to the latest
version.When not driving, please see mobile device.
The Pandora® app in your smartphone is
not compatible with the app launcher
system.Download the most recent version of
the Pandora® app.
The required app is not installed.Download the HondaLink app from
www.hondalink.com .
The maximum number of stations that can be
created is 100. To create more, please delete one or
more previously created stations.Appears when the number of created
stations reaches the limitation.Delete the unneeded stations from the
Station List.
Unable to create new station.
Please try again.Appears when you try to create a new
station.Try again later.
Error MessageCauseSolution
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Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the battery
was disconnected).
Entering the Security Code
In most cases, you do not need to enter a
security code. Follow the steps to reactivate
the system.
1. Set the power mode to ON, and turn on
the audio system.
2. Press and hold the (Power) button for
more than two seconds.
u The system is reactivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fa ils to recognize,
you must go to a dealer and have the
system checked.
Acquiring GPS Information
Depending on the length of time the power
was interrupted, your system may require
GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
If you are experiencing GPS reception
problems:
2 GPS System P. 334
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uuSystem Initialization uStartup Confirmation Screen
Reference Information
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press to
select OK to continue.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may show
an incorrect elevation, or may delay the
display of the vehicle position icon at
intersections. This is normal; the system will
correct itself while you drive.
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uuClient Assistance uMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map coverage
consists of accurately mapped (verified)
metropolitan areas and a less accurate
(unverified) rural database. Note that
unverified areas are constantly being
reviewed and converted to verified areas
each year.
This screen is an example.
Map coverage update information is
available from Acura Client Relations or
online at www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
To find navigation system update
information:
1.Visit the website.
2. Enter your vehicle model and model year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
u Adobe ® Reader ® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .Obtaining a Navigation
Update
Acura is continually expanding the scope of
the navigation system. Navigation system
software upgrades may be made available
periodically, usually in the fall of each year.
To purchase an update:
1.Obtain your vehicle’ s VIN number and the
System/Device Information.
2 System Device Information P. 312
2.Call the Acura Navigation Disc Fulfillment
Center at (888) 549-3798, or order
online at www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
An update is not available from a dealer.
However, the dealer may assist you in
obtaining one for you out of courtesy. There
is no program for free updates.
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uuClient Assistance uTraffic Information
Reference Information
Traffic Information
Continuously updated traffic information is
available in major metro politan areas across
the 48 contiguous states and some cities in
Canada. A list of coverage areas is available
online.
To find traffic information:
1. Visit www.acura.com/realtimetraffic .
2. Select Real-Time Traffic on the RDX.
3. Click AcuraLink Real-Time Traffic.
Operation in Alaska,
Hawaii, Canada, Puerto
Rico, and Mexico
All roads displayed on the map screens are
verified roads. Inform ation in this manual
relating to “unverified” roads or areas is not
applicable.
Entering a destination address or place/
landmark on another island may result in a
screen caution message. This is because
there are no ferry rout es between islands in
the database.
If Street Name Guidance is set to On, the
street names will not be read out by voice
guidance. This may change in a future data
update.
■ Map Coverage
■Address and Place Entry
Screens
■Puerto Rico and Mexico
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