AUDI A3 SEDAN 2018 Owners Manual

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Troubleshooting
Applies to: vehicles with telephone
Problem
Pairing
the cell phone to the MMI
failed.
After pairing,
not all contacts/no
contacts
are loaded in the MMI.
Certa in
telephone functions are
grayed out o r not avai lab le.
Some
telephone functions are
switched off o r not avai lab le, even
though the cell phone is support-
ed.
Telephone
Solution
Check if the requirements for pairing a cell phone have been met
c>page 177.
Or: check if you accidentally declined the pairing setup PIN on
your cell phone. If necessary, repeat the pairing process
c>page 177 .
Avoid using special characters in names .
Avoid using contact groups on your cell phone.
The te lephone funct ions depend o n the cell phone service p rovider
and the cell phone you are using. You can obtain more informa-
tion from your cell phone se rvice provider, in your cell phone user
guide or in the database for mobi le devices at www.audiusa.com/
b luetooth .
On corporate
phones, some Bluetooth settings may not be com-
patib le or the cell phone Bluetooth function may be deactivated.
You can obtain more information from yo ur system administrator.
189

Audi conn ect (Infotainment)
Audi connect
(Infotainment)
Introduction
Applies to vehicles with Audi connect (Infotainment)
With Audi connect Infotainment services, online information is transmitted directly to the vehicle
and then integrated .
A WARNING
To reduce the risk of an accident, only use
Audi connect Infotainment services when
road and traffic cond itions permit. A lways
read and fo llow the notes
in~ page 154,
Traffic safety information.
Setup
Requirements for Audi connect (Infotainment)
Applies to vehicles with Audi connect (Infotainment)
-
The data connection fo r A udi connect Infota in­
ment services is made thro ugh an embedded SIM
card (eS IM card) that is equipped in the veh icle.
The fo llow ing requ irements must be met to use
the embedded SI M card:
- You have already reg istered at
www .aud iusa.com/myaud i and ass igned a vehi­
cle.
- You have also already logged in to your myAud i
account under Audi connect plan for the em­
bedded SIM card and accepted the terms of use
given there. For add it io na l information, co ntact
an a uth orized Aud i de aler o r au th orized Audi
Service Facility .
Then you r Audi connect Infota inment serv ices are
activated and can be used in your ve hicle.
(D Tips
- After the free subscription has ended or the
data volume has been used up, data pac kets
can be purchased for the use of Audi con­ nect Infot ainment serv ices. You can find a d­
dit ional info rmation about fees and pur­
chasing at www .audiusa .com/myaudi.
190
- Read this chapter before operating
~ page 196, Audi connect (Infotainment)
general information.
Configuration through myAudi
Audi connect (Infotainment) configuration
Applies to vehicles with Audi connect (Infotainment)
Some A udi connect Infotainment services must
be conf igured through your personal myAud i ac­
count before using them for the first time.
- If you do not have a persona l myAudi account
yet, you can register on line at
www.a udiusa.com/myaudi.
- Add your vehicle to your myAudi account.
- Ac tivate/config ure the A ud i connect (Infotain -
ment) services you would like for your veh icle in
your myA udi account.
- For some Audi connect Infotainment services,
you may also have to enter your myAudi user
data or your myAudi PIN when accessing serv­ ices in the MMI to connect your veh icle to
myAudi.
For detailed information on configuration, visit
www.audiusa .com/mya udi .
Logging into myAudi in the vehicle
Applies to vehicles with Audi connect (Infotainment)
To use some Audi connect Infotainment services
(such as Twitter*), you must first connect your
vehicle to myAudi to transfer your personal set­
tings from your myAudi account.
Fig . 180 Logging into myA udi
.,.. Select: !MENUI b utton> Audi conne ct > right
control button > Log in.

LL co .... N
" N .... 0 N > co
• Enter your myAudi user data. Or: enter your
e ight-d igit myAudi PIN .
• Confirm your entry with OK.
Then you can open your persona l settings from
your myAudi account in your vehicle .
(D Tips
You can receive your my Aud i PIN if you have
set up a myAudi account. For additional infor ­
mat ion, see www.audiusa .com/myaudi.
Opening Audi connect
(Infotainment)
A ppl ies to veh icles w ith A ud i con nect (Infotainment)
_________ A _o _d _, _c _o _" _" _°"' _ t·_A
_ ,1_ ,_ •_ r_, _ ,_ •_ •_____ _ ,
:· . l : ~
I;;~ .,_lJre,; --· (. '
44 ,6 °F .:;·, .44 6 F
J ;9 O nline dest inations
.,. ,', ': . 37 r-·~·· -1
~ Online traffic information =
Fig. 181 Aud i co nn ect (Infot ainm ent) home p age
• Select : the I M ENU ! button> Audi connect .
• If necessary, confirm the note displayed with
Accept .
A list of all of the available Audi connect Infotain­
ment services is shown in the Infotainment sys­
tem display
r::;, fig. 181 .
You can also filter the Audi connect Infotainment
services by category:
• Select : I MENU I button > Audi connect> left
control button > for example,
Navigation for
the Audi connect Infotainment services in the
navigation menu
r::;, page 193 .
Audi connect
Infotainment services
Basic functions
A pplies to vehicles w ith A ud i con nect (Infota inme nt)
If available, functions specific to certa in services
are in the selection menu of that particular Aud i
l) Not avail able in all lang uag es .
Audi connect (Infotainment)
connect Infotainment service r::;, page 156. The
basic functions are in the corresponding options
menu:
• Select: ! MENU I button> Audi connect> desired
Audi connect Infotainment service>
right con­
trol button .
Depending on the Audi connect Infotainment
service selected, the following basic functions are
available:
Save as preview*
You can also see a preview of the selected Audi
connect Infotainment services on the Aud i con­
nect Infotainment home page
(Dr=;, page 191,
fig . 181.
Show on map
You can show selected contents on the map and
use them for route guidance.
Login
Seer::;, page 190, Logging in to myAudi in the vehi­
cle .
Read out1>
You can allow the MMI to read out the selected
contents .
Call*
If a phone number was assigned to an entry , you
can call the number, for example to reserve tick­
ets.
Start route guidance
If a c ity was added to an entry, such as for City
Events ,
you can use it as a navigation destina­
tion. Route gu idance sta rts immed iate ly .
Change search area
The set search area can be changed at any time .
Additional information on search areas can be
found under
r::;, page 204.
191

Audi connect (Infotainment)
Closing Audi connect Infotainment services
Regardless of the function selected, you can
close an Audi connect Infotainment service at any
time and return to the home screen
r=;,poge 191,
fig.181 .
Parking information
Applies to: vehicles with parking informa tion
Information on parking locations and fees in the
selected search area (for example
Nearby ).
~ Select and confirm Park ing information.
You can use the right control button to sort the
parking locations
By distance or By availability.
Travel information
Applies to: vehicles with travel informa tion
Information on attractions in the selected search
area.
~ Select and confirm Travel information .
~ Select and confirm an attraction to display the
details .
Fuel prices
Applies to: vehicles with fuel prices
Information on gas stations with the lowest fuel
prices for your vehicle in the selected search area.
~ Se lect and confirm Fuel prices.
You can use the right control button to sort the
fue l pr ices
By price or By distance .
Weather
Applies to: vehicles with weather information
Information on current weather conditions as
well as weather forecasts for the selected search area .
~ Select and confirm Weather.
You can a lso display the current weather condi ­
tions on the map, for examp le .
~ Se lect : left control button > on entry.
192
Flight information
Applies to: vehicles with flight informat ion
Information on flights a nd cur rent arr ival/depar­
ture times in the selected sea rch area.
~ Select and confirm Flight information.
City events
Applies to: vehicles with City events
Information on events in var ious categories in
the desired search area.
~ Select City Events> left control button > cate­
gory .
Online news
Applies to: vehicles with on line news
You can check the current headlines of your fa­
vo rite publications in the MMI.
Requirement: your myAud i account must be sub­
scribed to newsfeeds and your veh icle must be
connected to myAudi
r=;,page 190.
~ Select: Online news > desired newsfeed > a
headline .
The entire news article w ill be dis­
played .
(D Tips
If you have not subscribed to a ny personal
newsfeeds in your myAudi account, pre-con­
figured newsfeeds will be disp layed.
Twitter
Applies to: vehicles with Twitter
You con access the most important functions in
your Twitter account through your MMI .
Requirement:
You m ust have connected your myAudi account
with Twitter. You can find additional information
for th is on line at www.audiusa.com/myaud i.
You must have connected your vehicle with myAudi
r=;, poge 190 .
~ Select Twitter > left cont rol button > desired
function
(for examp le, Trends ).

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The following categories can be selected in the
Twitter menu:
-My tw eets: News Feed and the Tweets you have
posted are listed.
- Home: the Tweets for everyone you follow are
displayed.
- Trends : topics on Twitte r that are cur rently
popular w ithin a country .
D ifferent functions are available depending on
the Twitter category you have selected:
- New tweet : you can post a new tweet using
pre-made templates or using myAudi tem­
plates that you have created yourself .
-Refresh : the selected Tw itter function is re­
freshed .
-Favorite : mark a Tweet as favorite to show you
liked it .
-Retweet: you can quote a Tweet to share it with
others.
(D Tips
- Other settings such as account, language,
Tweet security and location settings
cannot
be changed in the MMI. These changes must
be made on the Twitter webs ite.
- You can only connect
one Twitter account
with your myAudi account.
- Audi connect (Infotainment) makes it possi­ ble to access Tw itter. Permanent ava ilability
cannot be guaranteed, because that de­ pends on Twitter.
Travel (travel guide)
Applies to: ve hicles with Trave l (travel guide)
You can use the Audi MMI connect opp to store
points of interest on your mobile device (such as a smartphone) and then use them for route
guidance in the
MMI.
Requirement:
The
Audi MMI connect app must be insta lled and
open on your mobile device.
Audi connect (Infotainment)
You must be logged into your myAudi account in
the
Audi MMI connect app and you must have se­
l ected your vehicle.
T he Wi-Fi function on your mobile device and on
the MMI must be switched on.
T he M MI must be connected to the network.
.. Press: !MENU ! button> Audi connect> left con-
trol button >
Information category> Travel.
After opening the trave l guide, trave l tips in your
area w ill be displayed including current ratings as
well as the corresponding category .
.. Press the left control button to change the cat­
egory (such as bars nearby).
,&. WARNING
- It is only safe to use tablets, laptops, mo­
bile devices and other similar devices when
the vehicle is sta tionary because, like all
loose objects, they co uld be thrown around
the inside of the ve hicle in a crash and cause
serious inj uries. Store these types of devices
securely while driving.
- Do not use any wireless devices on the front
seats within range of the airbags while dr iv­
ing. Also read the warnings in the chapter
¢ page 2 73, Front airbags .
(D Tips
-Units of measurement, language settings
and time are shown in the Infotainment sys­
tem display based on how they were set in
the MMI system sett ings
¢ page 243.
Audi connect (Infotainment) in navigation
App lies to : vehicles wit h a navigat ion syste m and Audi co n­
nect (Infota inment)
.. Select: IMENU! button> Audi connect> left
control button>
Navigation.
-
T he following Audi connect Infotainment services
are currently available:
..,.
193

Audi conn ect (Infotainment)
- Navigation with satellite map1> r::!>page 213.
- Po in t o f Inter est (PO I) online se a rc h with
v o ic e re co gni tion
(such as restaurants): plan
route g uidance using the MMI control panel
¢ page 204 and the voice recognition system
¢page 170.
-Set up destinations in your MMI using your
m yAudi acco unt or the sa tellite m ap vie w l)
¢ page 213.
- Online traffic informat ion : receive up-to-the ­
minute traffic information about accidents,
road construction and other incidents
¢page 216.
- Map updat e: import navigat ion map updates
directly to your vehicle using an SD card or as
an online update
¢page 214.
(D Tips
-For the map update Audi connect Infotain­
ment service via SD card, check the current
software vers ion in your vehicle and then
check www.aud iusa .com/myaudi to see if a
newer ve rsion is ava ilable. You can a lso have
the new navigation data insta lled by an A udi
dealer, w hich can be done for an add itional
cha rge.
- You can find add itiona l information abo ut
the
map upda te on line a t
www.audiusa.com/myaud i.
Audi connect (Infotainment) in Media
menu
Applies to vehicles with Audi connect (Infotainment)
.,. Se lect : IMENUI button> Audi connect > right
control button >
Ente rtainment .
- Online medi a and Internet r adio :
offers access
to different online media services as well as In­
ternet rad io and operat ion through the MMI us­
ing the
Audi MMI conne ct app.
Applies to: vehicles with Wi-Fi audio player
-Wi-Fi audi o player : you can access t he media
center through a Wi -Fi connected media player
(such as a smartphone)
¢ page 22 7.
ll AU DI AG provides access to services fro m third party pro ­
v iders . Pe rma nent availabil ity can not be guaran teed , be­
c a use that depen ds on the th ird party provider.
194
A WARNING
It is only safe to use tablets, laptops, mobile
devices and other similar devices whe n the ve­
hi cle is stationary because, like all loose ob­
jects, they could be thrown around the inside of the vehicle in a cras h and cause se rious in­
j ur ies . Store these types of devices sec urely
while driv ing.
((D} Note
A lways fo llow the information found in r::!> 0 in
Wi -Fi hotspot on page 195.
(D Tips
- Also see the chapter r::!> page 196, Audi con­
nect (Infotainment) general information.
- For more informat ion on the W i-F i aud io
player and suppo rted devices, contact an
autho rized A ud i dealer o r autho riz ed Aud i
Serv ice Facility.
Additional options
Applies to vehicles with Audi connect (Infotainment)
.,. Select: IMENUI b utton> Audi conn ect > right
control button.
The following opt ions are available in the Aud i
connect I nfota inment serv ices overv iew :
About Audi conn ect
Here you w ill find legal information for Audi con­
nect (Infota inment) usage .
Lo g in *
See ¢ page 190, Logging into myAudi in the vehi ­
cle.
Connection manager
Seer::!> page 244.
Licens e subscription
The validity and exp iration date of your licenses
a re disp layed. W hen the fu nction is sw itched on
1111-

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10, the message Warning befo re sub scripti on
e x pire s
will display to warn you that your license
is about to expire.
Refresh
The content of the selected A udi connect Info ­
tainment service o r the entire Audi connect (Info ­
tainment) list is updated .
Data privacy
Requirement: the ign it ion must be switched on.
Locat ion and personal data are transmitted when
using Aud i connect Infotainment services . If you
do not want this information to be transm itted,
activate data p rivacy .
-Acti vate pri vacy: the data connection is switch ­
ed off. Some Audi connect Infotainment serv ­
ices are not available.
- Deacti vate data priv acy : if the data connection
is switched off, you can switch on the data con ­
nect ion for the use of all Audi connect Infota in­
ment services. Select and confirm
A cti vate d ata
conn ection.
Wi-Fi hotspot
A ppl ies to: ve hicles with Wi-F i hotspot
You can use the MMI as a Wi-Fi hotspot to con­
nect up to eight Wi-Fi devices to the Internet.
While driving, restricted use of unsecured, light,
small wireless devi ces is only possible from the
rear of the vehicle.
Requirement: the ign ition must be switched on.
"' Select : I MENU I button> Telephone > right con-
trol button >
W i-Fi settings.
The fo llow ing settings can be selected:
Wi-Fi
The MM I Wi -Fi hotspot is deactivated at the fac ­
tory. Switch the Wi-Fi hotspot to
Hot spot before
establishing a connection between your vehicle
and your Wi -Fi device.
- On : the MMI Wi -Fi hotspot is active and visib le
to ot her devices. You can connect your Wi -Fi
device to the MMI and use the Internet connec­
t ion if necessary.
Audi conn ect (Inf otainment )
-Off : the M MI Wi-Fi hotspot is deactivated. An
Internet connection for Wi -Fi devices is not
possible .
A WARNING
= -
- To reduce the r isk of an accident, use the
Aud i connect Infotainment services with a
W i- F i hotspot only in the rear seat when the
ve hicle is in mot io n, or only when the vehi­
cle is stat ionary .
- It is o nly safe to use tablets, laptops, mo ­
b ile dev ices and other sim ilar devices when
the vehicle is stat ionary because, li ke all
loose objects, they co uld b e thrown around
t he inside o f th e ve hicl e in a c rash and ca use
serio us inj uries . Store these types of devices
secure ly while driving .
- D o not use any wireless dev ices on the front
seats within range of the airbags whi le driv ­
ing . A lso read the warnings in the chapter
¢ page 2 73, Front airbags .
-As the driver, do not allow usage of the Wi ­
F i hotspot to distract yo u from driving, as
this cou ld increase the r isk of an accident.
@ Note
- Under some conditions, ce rtain mobile devi ­
ces and operating systems may automati ­
cally switch from your vehicle's Wi -Fi hot­
spot to the device's mobi le data connection.
In that event, standa rd text and data usage
rates would apply wh ile the device's mobile
data connect ion is in use. Please refer to
documentation prov ided by your mob ile de­
vice's manufacture a nd you r data carrier for
details , rela ted te rms an d pr iva cy sta te ­
ment.
- Yo u ar e respons ib le for all precautions ta k­
en for d ata prote ct io n, a nti -vir us p rotec tion
and protec tion agains t loss of data on mo ­
bile devices t hat are used to access the In ­
ternet through the Wi -Fi hotspot.
(D Tips
- In ve hicl es w it h out Audi con nect (I nfota in ­
ment)*, the use of the Wi -Fi hotspot is on ly
possible fo r the Wi -Fi audio player *. A data
.,.
195

Audi conn ect (Infotainment)
connection to the Internet cannot be
established.
- F or additional in format io n about t he Aud i
connect Infotainment services, visit
www.audiusa.com/myaudi .
Configuring the data
connection
A pp lies to ve hicles wi th A ud i co nn ect (I nfotainment)
The data connection for Audi connect Infotain­
ment services is pre-configured at the factory .
However, if a configuration should be necessary,
you can adjust the following settings.
.,.. Select: IMENUI button> right control button>
Conn ection man ager.
.,.. Se lect : rig ht contro l butto n > Online se tt ing s>
Da ta co nn ection setting s.
Using the D ata c onnection settings menu, you
can set when an Internet con nection should be
made . T he Inte rnet connect ion disconnects auto ­
matica lly once the requested Audi connect Info ­
tainment service no longer requires any data .
The fo llow ing settings can be selected:
Audi connect (MMI )
With the Audi conn ect ( MMI) function, you can
Allo w or Deny the use of Audi connect Infota in ­
ment services if the connect io n is set to
No re­
quest or With reque st .
Wi-Fi de vices*
Using the Wi-Fi d evices function, you can Allo w
or Deny a connection to the Internet.
A WARNING
- As the dr iver, do not allow usage of the Wi ­
Fi hotspot to distract you from d riving, as
t hi s could inc rease the risk of an acc ident.
- It is only safe to use tablets, laptops, mo­
bile devices and other s imilar dev ices when
the veh icle is stationa ry because, like all
loose objects, they could be th row n aro u nd
the inside of the vehicle in a crash an d cause
serious injuries . Store t hese types of devices
sec urely whi le driving.
196
- Do not use any wire less devices on the front
seats within range of the airbags while dr iv­
ing. Also read the warnings in the chapter
¢ page 2 73 , Front airbags .
@ Note
Always fo llow the information fo und in¢(!) in
Wi -Fi hotspot on page 195.
Audi connect
(Infotainment) general
information
Audi connect Infotainment services
App lies to vehicles w it h Audi connect (I nfotai nme nt)
(D Tips
- You can only use serv ices supported by Aud i
connect (Infota inment) if yo u have the op­
t ional MMI Navigation plus eq uipment w it h
M MI touch* and A udi connect (Infotai n­
ment).
- Use of the LT E* mobile ne twork standard is
not ava ilab le i n every country . Contact an
authorized A udi dealer or authorized Audi
Service Facility or your cell phone service
prov ider for add itiona l information .
- Usage of Audi connect Infotainment serv­
ices depends on the avai labi lity of services
through third party providers.
- Audi connect Infotainment services are on ly
availab le w ith in the cell phone network cov­
erage from your cell phone service provider.
- Audi connect Infotainment services are
available in the USA . Audi connect Infota in­
ment serv ices are currently not availab le in
Canada or in Mexico.
- Also read the info rmation in the chapter
¢page 177, Telephone.
- Availability, scope, prov iders, screen display
and costs of services may vary depending on
the country, model, model year, end device
and rates . For add itiona l information, v is it
www .aud iusa .com .
- An initial registration/act ivat ion on the
myAud i platform at www .audiusa .com/

u. 00 .-< N l'­ N .-< 0 N > 00
myaudi is required to use individual serv ­
ices . You can contact an authorized Audi
dealer or Audi connect (Infotainment) cus­
tomer service at (877) SOS-AUDI (2834) to receive information on options for expand­
i ng your usage and any costs that may re­
sult .
- The Audi connect Infotainment services are
a W i-F i/lnternet-based system . If the sys­
tem does not function co rrectly even
though all of the requirements a re met,
please try again later or contact Audi con­
ne ct (Infota inment) customer service a t
(8 77) SOS -AU DI (2834) .
- Fo r detailed information on Audi connect
(Infotainment) and the Terms of Use, refer
to www .audiusa .com .
Data protection
Applies to vehicles with Aud i connect (Infotainment)
(D Tips
- Your privacy is important to us.
-AUDI AG collects, processes, shares and
transmits your persona l information in ac­
cordance with legal regulations in order to
ensure proper function and availability of
the individual Audi connect Infota inment
services . You can view the complete, current
and val id Audi connect (Infotainment) data
prote ction poli cy in your MMI. The myAudi
platfo rm is available fo r to yo u to activate
additional Audi connect Infotainment serv­
ices and to transfer data to your vehicle,
among other services. A one-time registra­
tion is required to establish a connection to
your vehicle. For this purpose, AUDI AG col­
l ects, processes, transmits and uses your re­
quired personal informat ion as requ ired for
you to use the services provided by AUDI
AG. Your information is not dist ributed to
th ird parties. Us ing you r ce ll phone with Audi conn
ect (Inf otainment )
your myAudi p latform allows you to trans­
mit data for your Audi connect Infotain­
ment serv ices functions to your vehicle and
you can allow specific vehicle data to be transmitted from your vehicle.
- By activating special information services that are part of your Aud i connect (Infotain­
ment) portfolio, you can use these functions
directly in your vehicle by entering data to
confirm you r identity (to use soc ial net­
works, for example). To do this, the ident ifi­
cat ion info rmation you provided is forward­
ed with the request to the respec tive service
prov ider. Then you can access yo ur persona l
content using a sec ure connection . This con­
tent is displayed in the vehicle for your use .
Your personal content is not stored w ith in
Audi AG. The necessary connection informa­ tion is processed and used for prov iding
serv ices and the proper funct ion of the serv­
ices in accordance with applicable legal
guide lines.
- You can find additional info rmation in your
MMI in the options menu for the selected
Audi connect Infotainment service and a lso
online at www.a udiusa.com.
- By p roviding Aud i connect Infotainment
serv ices, Audi of Ameri ca is au thori zed to
c ollec t, p rocess, transmi t and transfer info r­
mation about you and your vehicle . Addi ­
tional information can also be found in your
MMI in the options menu for the selected
Audi connect Infotainment service.
- Information on o ur data protection meas­
ures in conjunct ion with the mob ile Audi
connect (Infotainment) app lication can be
found in the applicat ion's privacy policy. For
add itiona l information about the
www.aud iusa.com/myaudi webs ite or other
applications, websites or on line services
connected to Audi, v is it www.aud iusa.com/
pr ivacy.
197

Audi connect (Infotainment)
Troubleshooting
Applies to vehicles with Audi connect (Infotainment)
Problem Solution
Audi connect Infotainment serv·
Some Audi connect Infotainment services must be activated/con-
ices: individual Audi connect Info- figured through your personal myAudi account before using
ta inment serv ices are grayed out or them for the first time. You can find deta iled information on line
not available . atwww.audiusa.com/myaudi.
Wi-Fi hotspot : it is not possible to Delete all existing Wi-Fi connections on your mobi le device and
connect through Wi-Fi. restart it.
198