CADILLAC CTS 2009 2.G Owners Manual

Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn
the ignition to LOCK/OFF in each shift lever position.
For automatic transmission vehicles, the ignition
should turn to LOCK/OFF only when the shift
lever is in P (Park).
With the key access ignition system, the ignition
key should come out only in LOCK/OFF. See
Ignition Positions (Key Access) on page 2-31or
Ignition Positions (Keyless Access) on page 2-32.
Contact your dealer/retailer if service is required.
Parking Brake and Automatic
Transmission P (Park) Mechanism
Check
{CAUTION:
When you are doing this check, the vehicle could
begin to move. You or others could be injured and
property could be damaged. Make sure there is
room in front of the vehicle in case it begins to roll.
Be ready to apply the regular brake at once should
the vehicle begin to move.Park on a fairly steep hill, with the vehicle facing downhill.
Keeping your foot on the regular brake, set the parking
brake.
To check the parking brake’s holding ability: With the
engine running and transmission in N (Neutral),
slowly remove foot pressure from the regular brake
pedal. Do this until the vehicle is held by the parking
brake only.
To check the P (Park) mechanism’s holding ability:
With the engine running, shift to P (Park). Then
release the parking brake followed by the regular
brake.
Contact your dealer/retailer if service is required.
Underbody Flushing Service
At least every spring, use plain water to ush any
corrosive materials from the underbody. Take care to
clean thoroughly any areas where mud and other debris
can collect.
Tire Sealant and Compressor Kit
If the vehicle has a Tire Sealant and Compressor Kit,
check the sealant expiration date printed on the
instruction label of the kit at least once a year.
See your dealer/retailer for a replacement canister.
6-13

Recommended Fluids and
Lubricants
Fluids and lubricants identied below by name, part
number, or specication can be obtained from your
dealer/retailer.
Usage Fluid/Lubricant
Engine OilThe engine requires a special engine
oil meeting GM Standard GM4718M.
Oils meeting this standard can be
identied as synthetic, and should
also be identied with the American
Petroleum Institute (API) Certied for
Gasoline Engines starburst symbol.
However, not all synthetic API oils
with the starburst symbol will meet
this GM standard. Look for and use
only an oil that meets GM Standard
GM4718M. For the proper viscosity,
seeEngine Oil on page 5-18.
Engine Coolant50/50 mixture of clean, drinkable
water and use only DEX-COOL
®
Coolant. SeeEngine Coolant on
page 5-32.
Intercooler
System
(6.2L V8
Supercharged
Engine)50/50 mixture of clean, drinkable
water and use only DEX-COOL
®
Coolant.
Usage Fluid/Lubricant
Hydraulic Brake
SystemDelco®Supreme 11 Brake Fluid or
equivalent DOT-3 brake uid.
Windshield
WasherOptikleen
®Washer Solvent.
Hydraulic
Clutch SystemHydraulic Clutch Fluid. Use only
GM Part No. U.S. 88958860,
in Canada 88901244, Super DOT-4
brake uid.
Parking Brake
Cable GuidesChassis Lubricant
(GM Part No. U.S. 12377985,
in Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Power Steering
SystemGM Power Steering Fluid
(GM Part No. U.S. 89021184,
in Canada 89021186).
Manual
Transmission
(CTS)SAE 75W-90 GL5 Gear Oil
(GM Part No. U.S. 88862475,
in Canada 88862476).
Manual
Transmission
(CTS-V)Manual Transmission Fluid
(GM Part No. U.S. 88861800,
in Canada 88861801).
Automatic
TransmissionDEXRON
®-VI Automatic
Transmission Fluid.
Transfer Case
(All-Wheel
Drive)Transfer Case Fluid
(GM Part No. U.S. 88861950,
in Canada 88861951).
6-14

Usage Fluid/Lubricant
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Floor Shift
LinkageLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293,
in Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Rear AxleSAE 75W-90 Synthetic
Axle Lubricant
(GM Part No. U.S. 89021677,
in Canada 89021678) meeting
GM Specication 9986115.
Rear Axle
(Limited-Slip
Differential)SAE 75W-90 Synthetic
Axle Lubricant
(GM Part No. U.S. 89021677,
in Canada 89021678) meeting
GM Specication 9986115.
With a complete drain and rell
add 4 ounces (118 ml) of
Limited-Slip Axle Lubricant Additive
(GM Part No. U.S. 1052358,
in Canada 992694) where required.
SeeRear Axle on page 5-52.Usage Fluid/Lubricant
Hood Latch
Assembly,
Secondary
Latch, Pivots,
Spring
Anchor, and
Release PawlLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293,
in Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood and
Door HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Weatherstrip
ConditioningWeatherstrip Lubricant
(GM Part No. U.S. 3634770,
in Canada 10953518) or
Dielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).
6-15

Maintenance Replacement Parts
Replacement parts identied below by name, part number or specication can be obtained from your dealer/retailer.
Part GM Part Numbers ACDelco Part Numbers
Engine Air Cleaner/Filter
3.6L V6 Engine 15875795 A3096C
6.2L V8 Engine 25898499 A3105C
Engine Oil Filter
3.6L V6 Engine 25177917 PF2129
6.2L V8 Engine 89017524 PF48
Passenger Compartment Air Filter Element 19130403 CF133
Spark Plugs
3.6L V6 Engine 12597464 41-990
6.2L V8 Engine 12571165 41-104
Wiper Blades
Driver Side – 22 in (56.5 cm) 15890056 —
Passenger Side – 21 in (53.3 cm) 15890057 —
6-16

Engine Drive Belt Routing
CTS
CTS-V
6-17

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-10can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Stamp Services Performed
6-18

Maintenance Record (cont’d)
DateOdometer
ReadingServiced By Maintenance Stamp Services Performed
6-19

Maintenance Record (cont’d)
DateOdometer
ReadingServiced By Maintenance Stamp Services Performed
6-20

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for
Text Telephone (TTY) Users.........................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Service...........................................7-7
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to General Motors.....7-15
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency Identication (RFID)..............7-18
Section 7 Customer Assistance Information
7-1

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer’s facility. That is why we
suggest following Step One rst.
7-2