CHEVROLET ASTRO CARGO VAN 2005 2.G Owners Manual

Page 351 of 370

Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at
any time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for new
vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle off
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a destination up
to 10 miles (16 km) from the dealership.
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Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of public transportation expenses may
be available, for up to a maximum of ve days. In
addition, should you arrange transportation through a
friend or relative, reimbursement for reasonable
fuel expenses may be available, up to a ve-day
maximum. Claim amounts should reect actual costs
and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but
it is not part of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
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Page 353 of 370

Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to engine
speed, brake application, throttle position, vehicle speed,
safety belt usage, airbag readiness, airbag performance,
and the severity of a collision. This information has been
used to improve vehicle crash performance and may be
used to improve crash performance of future vehicles and
driving safety. Unlike the data recorders on many
airplanes, these on-board systems do not record sounds,
such as conversation of vehicle occupants.To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may:
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or the device
that stores the data.
If your vehicle is equipped with OnStar
®, please check
the OnStar®subscription service agreement or
manual for information on its operations and data
collection.
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Page 354 of 370

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may call them at
1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
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Page 355 of 370

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you will notify
General Motors. Please call the Chevrolet Customer
Assistance Center at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
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Page 356 of 370

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Page 357 of 370

A
Accessory Power Outlets.................................3-18
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-67
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-92
Air Cleaner/Filter, Engine.................................5-21
Air Conditioning..............................................3-19
Airbag
Readiness Light..........................................3-27
Airbag Sensing and Diagnostic Module (SDM)...... 7-9
Airbag System................................................1-60
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-67
How Does an Airbag Restrain?......................1-64
Servicing Your Airbag-Equipped Vehicle..........1-66
What Makes an Airbag Inate?......................1-64
What Will You See After an Airbag Inates?....1-65
When Should an Airbag Inate?....................1-63
Where Are the Airbags?...............................1-62
All-Wheel Drive...............................................5-45
All-Wheel Drive (AWD) System.........................2-23
All-Wheel-Drive Service Light............................3-35
AM-FM Radio.................................................3-41
Antenna, Fixed Mast.......................................3-51
Anti-Lock Brake System (ABS)........................... 4-6Anti-Lock Brake, System Warning Light..............3-30
Appearance Care............................................5-82
Aluminum Wheels........................................5-88
Care of Safety Belts....................................5-86
Chemical Paint Spotting...............................5-89
Cleaning Exterior Lamps/Lenses....................5-86
Cleaning the Inside of Your Vehicle................5-83
Fabric/Carpet..............................................5-84
Finish Care.................................................5-87
Finish Damage............................................5-89
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-85
Leather......................................................5-85
Sheet Metal Damage...................................5-89
Tires..........................................................5-88
Underbody Maintenance...............................5-89
Vehicle Care/Appearance Materials................5-90
Washing Your Vehicle...................................5-86
Weatherstrips..............................................5-86
Windshield and Wiper Blades........................5-87
Ashtrays........................................................3-18
Audio System(s).............................................3-40
AM-FM Radio.............................................3-41
Care of Your CD Player...............................3-51
Care of Your CDs........................................3-51
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Page 358 of 370

Audio System(s) (cont.)
Fixed Mast Antenna.....................................3-51
Radio with CD............................................3-43
Rear Seat Audio (RSA)................................3-47
Setting the Time for Radios with HR
and MN Buttons.......................................3-41
Setting the Time for Radios with the Set
Button....................................................3-41
Theft-Deterrent Feature................................3-49
Understanding Radio Reception.....................3-51
Automatic Headlamp System............................3-16
Automatic Transmission
Fluid..........................................................5-23
Operation...................................................2-20
B
Battery..........................................................5-40
Run-Down Protection...................................3-18
Before Leaving on a Long Trip.........................4-20
Bench Seat..................................................... 1-6
Brake
Anti-Lock Brake System (ABS)........................ 4-6
Emergencies................................................ 4-8
Parking......................................................2-23
System Inspection.......................................6-29
System Warning Light..................................3-29Brakes..........................................................5-37
Braking........................................................... 4-5
Braking in Emergencies..................................... 4-8
Break-In, New Vehicle.....................................2-16
Bucket Seats, Rear.........................................1-13
Bulb Replacement...........................................5-48
Front Turn Signal and Parking Lamps.............5-52
Halogen Bulbs............................................5-48
Replacement Bulbs......................................5-54
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps........................................5-52
Buying New Tires...........................................5-65
C
California Fuel.................................................. 5-5
Canadian Owners................................................ ii
Capacities and Specications............................5-99
Carbon Monoxide...........................2-26, 4-23, 4-34
Care of
Safety Belts................................................5-86
Your CD Player...........................................3-51
Your CDs ...................................................3-51
Center Rear Passenger Position, Safety Belts.....1-30
Chains, Tire...................................................5-68
Charging System Light....................................3-28
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Page 359 of 370

Check
Engine Light...............................................3-31
Gages Warning Light...................................3-36
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-89
Child Restraints
Child Restraint Systems...............................1-42
Infants and Young Children...........................1-36
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-50
Older Children.............................................1-33
Securing a Child Restraint Designed for the
LATCH System........................................1-52
Securing a Child Restraint in a Center Rear
Seat Position...........................................1-55
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-53
Securing a Child Restraint in the Right Front
Seat Position...........................................1-57
Top Strap...................................................1-46
Top Strap Anchor Location............................1-48
Where to Put the Restraint...........................1-45
Cigarette Lighter.............................................3-18
Cleaning
Aluminum Wheels........................................5-88
Exterior Lamps/Lenses.................................5-86
Fabric/Carpet..............................................5-84
Finish Care.................................................5-87
Inside of Your Vehicle..................................5-83Cleaning (cont.)
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-85
Leather......................................................5-85
Tires..........................................................5-88
Underbody Maintenance...............................5-89
Washing Your Vehicle...................................5-86
Weatherstrips..............................................5-86
Windshield and Wiper Blades........................5-87
Climate Control System...................................3-19
Outlet Adjustment........................................3-21
Rear Air Conditioning System........................3-22
Rear Heating System...................................3-22
Comfort Guides, Rear Safety Belt.....................1-31
Compact Spare Tire........................................5-82
Control of a Vehicle.......................................... 4-5
Convenience Net............................................2-38
Coolant
Engine Temperature Gage............................3-30
Heater, Engine............................................2-19
Cooling System..............................................5-30
Cruise Control................................................3-11
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-5
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Customer Assistance Information (cont.)
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the
Canadian Government..............................7-10
Reporting Safety Defects to the
United States Government.........................7-10
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information........7-11
D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Doing Your Own Service Work........................... 5-4
Dome Lamps.................................................3-17
Door
Locks.......................................................... 2-6
Power Door Locks......................................... 2-7
Programmable Automatic Door Locks............... 2-7
Rear Doors.................................................2-11
Sliding Side Door.......................................... 2-8
Driver
Position, Safety Belt.....................................1-19
Driver Information Center (DIC).........................3-38
Driving
At Night.....................................................4-13
City...........................................................4-18
Defensive..................................................... 4-2
Drunken....................................................... 4-2Driving (cont.)
Freeway.....................................................4-19
Hill and Mountain Roads..............................4-21
In Rain and on Wet Roads...........................4-15
Rocking Your Vehicle to Get it Out.................4-28
Winter........................................................4-23
E
Electrical System
Add-On Equipment......................................5-92
Fuses and Circuit Breakers...........................5-93
Headlamp Wiring.........................................5-92
Instrument Panel Fuse Block.........................5-93
Power Windows and Other Power Options......5-92
Underhood Fuse Block.................................5-96
Windshield Wiper Fuses...............................5-92
Engine
Air Cleaner/Filter.........................................5-21
Battery.......................................................5-40
Check and Service Engine Soon Light............3-31
Coolant......................................................5-25
Coolant Heater............................................2-19
Coolant Temperature Gage...........................3-30
Cooling System Inspection............................6-28
Cover........................................................5-17
Engine Compartment Overview......................5-12
Exhaust.....................................................2-26
Fan Noise..................................................5-34
4

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