CHEVROLET EXPRESS 2011 Owners Manual

Black plate (42,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-42 Driving and Operating
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
.To help avoid injuries to you
and others, read and follow
all the instructions on the fuel
pump island.
.Turn off the engine when
refueling.
.Keep sparks, flames, and
smoking materials away
from fuel.
.Do not leave the fuel pump
unattended.
.Do not reenter the vehicle
while pumping fuel.
.Keep children away from the
fuel pump and never let
children pump fuel.(Continued)
Warning (Continued)
.Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly and
wait for any hiss noise to stop
then unscrew the cap all
the way.
The fuel cap is behind a hinged fuel
door on the driver side of the
vehicle.
If the vehicle has E85 fuel capability,
the fuel cap will be yellow and state
that E85 or gasoline can be used.
SeeE85 or FlexFuel on page 9-41.
To remove the fuel cap, turn it
slowly counterclockwise.
While refueling, hang the tethered
fuel cap from the hook on the
fuel door.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait a
few seconds after you have finished
pumping before removing the
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care on page 10-80.
When replacing the fuel cap,
turn it clockwise until it clicks.
Make sure the cap is fully installed.
The diagnostic system can
determine if the fuel cap has been
left off or improperly installed.

Black plate (43,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-43
This would allow fuel to evaporate
into the atmosphere. See
Malfunction Indicator Lamp on
page 5-17.
{Warning
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
{Caution
If a new fuel cap is needed, be
sure to get the right type of cap
from your dealer. The wrong type
of fuel cap may not fit properly,
may cause the malfunction
indicator lamp to light, and could
damage the fuel tank and
emissions system. See
Malfunction Indicator Lamp on
page 5-17.
Filling a Portable Fuel
Container
{Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
means. You or others could be
badly burned and the vehicle
could be damaged. Always:
.Use approved fuel
containers.
.Remove the container from
the vehicle, trunk, or pickup
bed before filling.
.Place the container on the
ground.
.Place the nozzle inside the fill
opening of the container
before dispensing fuel, and(Continued)
Warning (Continued)
keep it in contact with the fill
opening until filling is
complete.
.Fill the container no more
than 95% full to allow for
expansion.
.Do not smoke, light matches,
or use lighters while
pumping fuel.
.Avoid using cell phones or
other electronic devices.

Black plate (44,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-44 Driving and Operating
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
For towing a disabled vehicle, see
Towing the Vehicle on page 10-78.
For towing the vehicle behind
another vehicle such as a motor
home, seeRecreational Vehicle
Towing on page 10-78.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.Become familiar with the state
and local laws that apply to
trailer towing.
.Do not tow a trailer during the
first 800 km (500 mi) to prevent
damage to the engine, axle,
or other parts.
.Then during the first 800 km
(500 mi) of trailer towing, do not
drive over 80 km/h (50 mph) and
do not make starts at full throttle.
.Vehicles can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts
too often under heavy loads and/
or hilly conditions.
.Turn off Park Assist when
towing.
{Warning
When towing a trailer, exhaust
gases may collect at the rear of
the vehicle and enter if the
liftgate, trunk/hatch, or rear-most
window is open.
When towing a trailer:
.Do not drive with the liftgate,
trunk/hatch, or rear-most
window open.
.Fully open the air outlets on
or under the instrument
panel.
.Also adjust the climate
control system to a setting
that brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
Carbon Monoxide, see Engine
Exhaust on page 9-21.

Black plate (45,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-45
Towing a trailer requires a certain
amount of experience. The
combination you are driving is
longer and not as responsive as the
vehicle itself. Get acquainted with
the handling and braking of the rig
before setting out for the open road.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires, and mirrors. If the trailer has
electric brakes, start the
combination moving and then apply
the trailer brake controller by hand
to be sure the brakes work.
During the trip, check occasionally
to be sure that the load is secure
and the lamps and any trailer
brakes still work.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid heavy
braking and sudden turns.
Passing
More passing distance is needed
when towing a trailer. The
combination will not accelerate as
quickly and is longer so it is
necessary to go much farther
beyond the passed vehicle before
returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
{Caution
Making very sharp turns while
trailering could cause the trailer to
come in contact with the vehicle.(Continued)
Caution (Continued)
The vehicle could be damaged.
Avoid making very sharp turns
while trailering.
When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees,
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
If the trailer turn signal bulbs burn
out, the arrows on the instrument
cluster will still flash for turns. It is
important to check occasionally to
be sure the trailer bulbs are still
working.
Driving on Grades
Reduce speed and shift to a lower
gear before starting down a long or
steep downgrade. If the
transmission is not shifted down, the
brakes might get hot and no longer
work well.

Black plate (46,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-46 Driving and Operating
Vehicles can tow in D (Drive). Shift
the transmission to a lower gear if
the transmission shifts too often
under heavy loads and/or hilly
conditions.
The Tow/Haul Mode may be used if
the transmission shifts too often.
SeeTow/Haul Mode on page 9-27.
When towing at high altitude on
steep uphill grades, consider the
following: Engine coolant will boil at
a lower temperature than at normal
altitudes. If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle may show signs similar to
engine overheating. To avoid this,
let the engine run while parked,
preferably on level ground, with the
transmission in P (Park) for a few
minutes before turning the engine
off. If the overheat warning comes
on, see Engine Overheating on
page 10-18.Parking on Hills
{Warning
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if facing
downhill or into traffic if facing
uphill. 2. Have someone place chocks
under the trailer wheels.
3. When the wheel chocks are in place, release the regular brakes
until the chocks absorb the load.
4. Reapply the brake pedal. Then apply the parking brake and shift
into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks.
7. Stop and have someone pick up and store the chocks.

Black plate (47,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-47
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11-3. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well—or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed. Ask your
dealer for advice and information
about towing a trailer with the
vehicle.
{Caution
Pulling a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
To identify the trailering capacity of
the vehicle, read the information in
“Weight of the Trailer” following.
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.

Black plate (48,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-48 Driving and Operating
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are
important for your safety and that of
your passengers. So please read
this section carefully before pulling a
trailer.Weight of the Trailer
How heavy can a trailer safely be?
It depends on how the rig is used.
For example, speed, altitude, road
grades, outside temperature, and
how much the vehicle is used to pull
a trailer are all important. It can
depend on any special equipment
on the vehicle, and the amount of
tongue weight the vehicle can carry.
See“Weight of the Trailer Tongue”
later in this section. Maximum trailer weight is calculated
assuming only the driver is in the
tow vehicle and it has all the
required trailering equipment. The
weight of additional optional
equipment, passengers,and cargo in
the tow vehicle must be subtracted
from the maximum trailer weight.

Black plate (49,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-49
Use the following chart to determine how much the vehicle can weigh, based upon the vehicle model and options.Vehicle Axle Ratio Maximum Trailer Weight GCWR*
G2500 Cargo Van 2WD Short Wheelbase
4.8L V8 3.423 357 kg (7,400 lb) 5 897 kg (13,000 lb)
6.0L V8 3.424 536 kg (10,000 lb) 7 257 kg (16,000 lb)
G2500 Cargo Van 2WD Long Wheelbase 4.8L V8 3.423 266 kg (7,200 lb) 5 897 kg (13,000 lb)
6.0L V8 3.424 536 kg (10,000 lb) 7 257 kg (16,000 lb)
G2500 Passenger Van 2WD Short Wheelbase 4.8L V8 3.423 039 kg (6,700 lb) 5 897 kg (13,000 lb)
6.0L V8 3.424 445 kg (9,800 lb) 7 257 kg (16,000 lb)
G3500 Cargo Van 2WD Short Wheelbase 4.8L V8 3.423 357 kg (7,400 lb) 5 897 kg (13,000 lb)
6.0L V8 3.424 536 kg (10,000 lb) 7 257 kg (16,000 lb)
G3500 Cargo Van 2WD Long Wheelbase 4.8L V8 3.423 221 kg (7,100 lb) 5 897 kg (13,000 lb)
6.0L V8 3.424 536 kg (10,000 lb) 7 257 kg (16,000 lb)

Black plate (50,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-50 Driving and Operating
VehicleAxle Ratio Maximum Trailer Weight GCWR*
G3500 Passenger Van 2WD Short Wheelbase 6.0L V8 3.424 400 kg (9,700 lb) 7 257 kg (16,000 lb)
G3500 Passenger Van 2WD Long Wheelbase 6.0L V8 3.424 218 kg (9,300 lb) 7 257 kg (16,000 lb)
*The Gross Combined Weight Rating (GCWR) is the total allowable weight of the completely loaded vehicle and
trailer including any passengers, cargo, equipment, and conversion. The GCWR for the vehicle should not be
exceeded.
Ask your dealer for trailering
information or advice.
Weight of the Trailer Tongue
The tongue load (1) of any trailer is
an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes the
curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle. If there are a lot of options,
equipment, passengers, or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits on page 9-9
for
more information about the vehicle's
maximum load capacity.
The trailer tongue weight (1) should
be 10 percent to 15 percent of the
total loaded trailer weight (2), up to a

Black plate (51,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-51
maximum of 181 kg (400 lb) with a
weight carrying hitch. The trailer
tongue weight (1) should be
10 percent to 15 percent of the total
loaded trailer weight (2), up to a
maximum of 454 kg (1,000 lb) with a
weight distributing hitch.
Do not exceed the maximum
allowable tongue weight for the
vehicle. Choose the shortest hitch
extension that will position the hitch
ball closest to the vehicle. This will
help reduce the effect of trailer
tongue weight on the rear axle.
After loading the trailer, weigh the
trailer and then the tongue,
separately, to see if the weights are
proper. If they are not, adjustments
might be made by moving some
items around in the trailer.
Trailering may be limited by the
vehicle's ability to carry tongue
weight. Tongue weight cannot cause
the vehicle to exceed the GVWR
(Gross Vehicle Weight Rating) or
the RGAWR (Rear Gross Axle
Weight Rating). The effect ofadditional weight may reduce the
trailering capacity more than the
total of the additional weight.
It is important that the vehicle does
not exceed any of its ratings
—
GCWR, GVWR, RGAWR, Maximum
Trailer Rating, or Tongue Weight.
The only way to be sure it is not
exceeding any of these ratings is to
weigh the vehicle and trailer.
Total Weight on the Vehicle's
Tires
Be sure the vehicle tires are inflated
to the upper limit for cold tires.
These numbers can be found on the
Certification label at the rear edge of
the driver door, or see Vehicle Load
Limits on page 9-9. Make sure not
to go over the GVW limit for the
vehicle, or the GAWR, including the
weight of the trailer tongue. If using
a weight distributing hitch, make
sure not to go over the rear axle
limit before applying the weight
distribution spring bars.
Towing Equipment
Hitches
The correct hitch equipment helps
maintain combination control. Many
trailers can be towed with a
weight-carrying hitch which simply
features a coupler latched to the
hitch ball, or a tow eye latched to a
pintle hook. Other trailers may
require a weight-distributing hitch
that uses spring bars to distribute
the trailer tongue weight among the
two vehicle and trailer axles. See
“Weight of the Trailer Tongue” under
Trailer Towing on page 9-47 for
rating limits with various hitch types.
Consider using sway controls with
any trailer. Ask a trailering
professional about sway controls or
refer to the trailer manufacturer's
recommendations and instructions.