check engine Citroen C4 DAG 2014.5 2.G Owner's Manual

3 
C4-2_en_Chap00a_sommaire_ed01-2014
Direction indicators 122
Hazard   warning   lamps  122
Horn
 
122
Braking

  assistance  
systems
 
123
T

rajectory   control  
systems
 
124
Emergency

  or  
assistance
  call  
125
Front

  seat   belts  
126
Airbags

 
129
8 - 122  132
SAFETY
Driving recommendations 133
Starting-switching   off   the   engine  134
Electric
  parking   brake  
137
Manual

  parking   brake  
143
Manual

  gearbox  
143
Electronic

  gearbox  
144
Automatic

  gearbox  
147
Hill

  start   assist  
150
Gear

  shift   indicator  
151
T

yre   under-inflation  
detection
 
152
Stop

  &   Start  
154
Lane

  departure   warning   system  
157
Blind

  spot   sensors  
158
Speed

  limiter  
162
Cruise

  control  
164
Parking

  space   sensors  
166
Parking

  sensors  
168
9 - 133  169
DRIVING
Fuel tank 171
Misfuel   prevention   (Diesel)  173
Running
  out   of   fuel   (Diesel)  
174
Bonnet

 
175
Petrol

  engines  
176
Diesel

  engines  
177
Checking

  levels  
178
Checks

 
181
AdBlue® additive and SCR 
system   (BlueHDi   Diesel)  183
10 - 170  189
CHECKS
Temporary puncture 
repair   kit  190
Changing
  a   wheel  
195
Snow

  chains  
201
Changing

  a   bulb  
202
Changing

  a   fuse  
208
12

  V   battery  
212
Energy

  economy   mode  
215
Changing

  a   wiper  
blade
 
215
Fitting

  roof   bars  
216
V

ery   cold   climate   screen  
216
T

owing   the   vehicle  
217
T

owing   a   trailer  
219
Audio

  pre-equipment  
220
Accessories

 
221
11 - 190 
222
PRACTICAL
INFORMATION
Petrol engines 223
Petrol   weights  225
Diesel
  engines  
227
Diesel

  weights  
229
Dimensions

 
232
Identification

  markings  
233
12 - 223  234
TECHNICAL
D ATA
Emergency or assistance 235
eMyW ay  237
Audio
  system  
293
235  326
AUDIO and
TELEMATICS

327

 331
ALPHABETICAL
INDEX
CONTENTS

9
C4-2_en_Chap00b_vue-ensemble_ed01-2014
9
C4-2_en_Chap00b_vue-ensemble_ed01-2014
TECHNICAL DATA - MAINTENANCE
Running out of Diesel fuel ............. 174
Checking   levels  
...................... 178-180
-

 
oil
-

 
brake
  fluid
-
 
coolant
-

 
power
  steering   fluid
-
 
screenwash
  /   headlamp   wash   fluid
-
 
additive
  (Diesel   with   particle  
emissions

  filter)
AdBlue
  additive....................... 183-189
Changing
  bulbs....................... 202-207
-
 
front
-

 
rear Petrol

  engines......................... 223-226
Diesel   engines  
........................ 227-231
Dimensions
 
.................................... 232
Identification
  markings  
................... 233
b

onnet  
........................................... 175
Petrol

  underbonnet  
........................ 176
Diesel

  underbonnet  
....................... 177Checking

  components  
............ 181-182
-

 
battery
-

 
air
  filter   /   passenger   compartment  
filter
-

 
oil
  filter
-
 
particle
  emissions   filter   (Diesel)
-
 
brake
  pads   /   discs
b
attery  
.................................... 212-214
Energy
  economy   mode.................. 215
Engine   compartment   fuses  
..... 208,
  211
oVERVIEW

11 
ECO-DRIVING
Limit the causes of excess consumption
Spread loads throughout  the  vehicle;  place  the  heaviest  items
 in  the  bottom  of  the  boot,  as  close  as  possible  to  the  
rear

  seats.
Limit
 
the
 
loads
 
carried
 
in
 
the
 
vehicle
 
and
 
reduce
 
wind
 
resis
-
tance
 
(roof
 
bars,
 
roof
 
rack,
 
bicycle
 
carrier
,  
trailer
...).  
Use
 
a
 
roof

  box   in   preference.
Remove
  roof   bars   and   roof   racks   after   use.
At
 
the
 
end
 
of
 
winter
,  
remove
 
snow
 
tyres
 
and
 
refit
 
your
 
sum
-
mer
  tyres.
Observe the recommendations on maintenance
Check the  tyre  pressures  regularly ,  when  cold,  referring  to  the
  label   in   the   door   aperture,   driver's   side.
Carry
  out   this   check   in   particular:
-
 
before
  a   long   journey,
-
 
at
  each   change   of   season,
-
 
after
  a   long   period   out   of   use.
Don't
 
forget
 
the
 
spare
 
wheel
 
and
 
the
 
tyres
 
on
 
any
 
trailer
 
or
 
caravan.
Have

 
your
 
vehicle
 
serviced
 
regularly
 
(engine
 
oil,
 
oil
 
filter
,
 air

 
filter
,  
passenger
 
compartment
 
filter
...)  
and
 
observe
 
the schedule

 
of
 
operations
 
recommended
 
in
 
the
 
manufacturer's service

  schedule.
With
 
a
 
BlueHDi
 
Diesel
 
engine,
 
if
 
the
 
SCR
 
system
 
is
 
faulty
 
your

 
vehicle
 
becomes
 
polluting;
 
go
 
to
 
a
 
CITROËN
 
dealer
 
or
 
a

 
qualified
 
workshop
 
without
 
delay
 
to
 
have
 
the
 
emissions
 
of
 
nitrous

  oxides   brought   back   to   the   legal   level.
When
 
refuellin
g,  
do
 
not
 
continue
 
after
 
the
 
third
 
cut-of
f  
of
 
the
 
nozzle

  to   avoid   any   overflow.
At
 
the
 
wheel
 
of
 
your
 
new
 
vehicle,
 
it
 
is
 
only
 
after
 
the
 
first
 
1 

800  
miles
 
(3
 
000
 
kilometres)
 
that
 
you
 
will
 
see
 
the
 
fuel
 
consumption

  settle   down   to   a   consistent   average.

17 
C4-2_en_Chap01_controle-de-marche_ed01-2014
Engine oil pressure fixed.There is a fault with the
engine
  lubrication   system.You
  must   stop   as   soon   it   is   safe   to   do   so.
Park,   switch   off   the   ignition   and   contact   a  
CITROËN

 
dealer
 
or
 
a
 
qualified
 
workshop.
W

arning/indicator lamp
is onCause Action/Observations
Battery charge fixed.The
  battery   charging   circuit  
has

  a   fault   (dirty   or   loose  
terminals,

  slack   or   cut  
alternator

  belt,   ...).The
  warning   lamp   should   go   off   when   the  
engine

  is   started.
If
  it   does   not   go   off,   contact   a   CITROËN  
dealer

  or   a   qualified   workshop.
Braking fixed,
  associated  
with the STo

P
warning
  lamp.The
  braking   system   fluid   level  
has

  dropped   significantly.You
  must   stop   as   soon   as   it   is   safe   to   do   so.
Top
  up   with   brake   fluid   recommended   by  
CITROËN.
If

  the   problem   persists,   have   the   system  
checked

  by   a   CITROËN   dealer   or   a  
qualified

  workshop.
+ fixed,
  associated  
with the electric parking

  brake  
malfunction

 
warning

  lamp,  
if

  the   parking  
brake

  is   released.The
  braking   system   has   a  
fault.Y

ou   must   stop   as   soon   as   it   is   safe   to   do   so.
Park,
  switch   off   the   ignition   and   contact   a  
CITROËN

 
dealer
 
or
 
a
 
qualified
 
workshop.
+ fixed,

  associated  
with the STo

P
and
 
ABS
  warning  
lamps.The

  electronic   brake   force  
distribution

  (EBFD)   system  
has

  a   fault.You
  must   stop   as   soon   as   it   is   safe   to   do   so.
Have
  it   checked   by   a   CITROËN   dealer   or  
a

  qualified   workshop.
1
MONITORING

20 
C4-2_en_Chap01_controle-de-marche_ed01-2014
Warning/indicator lampis onCause Action/Observations
Anti-lock Braking
System (ABS) fixed.
The
  anti-lock   braking   system  
has

  a   fault.The
  vehicle   retains   conventional   braking.
Drive
  carefully   at   reduced   speed   and  
contact

  a   CITROËN   dealer   or   a   qualified  
workshop

  without   delay.
Engine
autodiagnosis system flashing.
The
  engine   management  
system

  has   a   fault.Risk
  of   destruction   of   the   catalytic   converter.
Have
  it   checked   by   a   CITROËN   dealer   or   a
 qualified

  workshop.
fixed. The
  emission   control   system  
has

  a   fault.The
  warning   lamp   should   go   off   when   the
 engine

  is   started.
If
  it   does   not   go   off,   contact   a   CITROËN
 dealer

  or   qualified   workshop   without   delay.
Low fuel level fixed,
 
accompanied

 
by

  and   audible  
signal

  and   a  
message.When

  it   first   comes   on   there  
remains

  approximately  
6

litres   of   fuel   in   the   tank.
At
  this   point,   you   begin   to   use  
the

  fuel   reserve.Refuel
  as   soon   as   possible   to   avoid  
running

  out   of   fuel.
Until
  sufficient   fuel   is   added,   this   warning  
lamp

  will   come   on   every   time   the   ignition  
is

  switched   on,   accompanied   by   an  
audible

  signal   and   a   message.  
This

  audible   signal   and   message   are  
repeated

  with   increasing   frequency   as  
the

  fuel   level   drops   towards   "0".
Fuel
  tank   capacity:   approximately  
60

litres.
Never
  continue   to   drive   until   you   run  
out

  of   fuel,   as   this   could   damage   the  
emission

  control   and   injection   systems.
1
MONITORING

21 
C4-2_en_Chap01_controle-de-marche_ed01-2014
Warning/indicator lampis onCause Action/Observations
Foot on the clutch** fixed.In
  the   STOP
 
mode   of   Stop   &
Start,
  changing   to   START
 mode

  is   refused   because   the  
clutch

  pedal   is   not   fully   down.You
  must   declutch   fully   to   allow   the  
change

  to   engine   START
 
mode.
**

Only on the two-tone instrument panel without audio system.
Dynamic
stability control (DSC/ASR) flashing.
Regulation   by   the   system   is  
active.
The
  system   optimises   traction   and  
improves

  the   directional   stability   of   the  
vehicle.
fixed, associated with
  illumination   of  
the

  indicator   lamp  
in

  the   deactivation  
button,

 
accompanied
 
by

  an   audible   signal  
and

  a   message.
The DSC/ASR or hill start assist  system   has   a   fault.Have
  it   checked   by   a   CITROËN   dealer   or  a
  qualified   workshop.
Power
steering fixed.The
  power   steering   has   a  
fault. Drive

  carefully   at   reduced   speed.
Have
  it   checked   by   a   CITROËN   dealer   or  
a

  qualified   workshop.
Under-inflation fixed.
The
  pressure   in   one   or   more  
wheels

  is   too   low. Check
  the   pressure   of   the   tyres   as   soon  
as

  possible.
This
  check   should   preferably   be   carried  
out

  when   the   tyres   are   cold.
+ flashing
 
then

 
fixed,
 
accompanied

 
by the Service warning

 
lamp. The
  tyre   pressure   monitoring  
system

  has   a   fault   or   no  
sensor

  is   detected   on   one   of  
the

  wheels. Under-inflation
  detection   is   not   assured.
Have
 
the
 
system
 
checked
 
by
 
a
 
CITROËN
 
dealer

  or   a   qualified   workshop.
Directional
headlamps flashing.The
  directional   headlamps  
system

  has   a   fault. Have
  it   checked   by   a   CITROËN   dealer   or  
a

  qualified   workshop.
1
MONITORING

22
C4-2_en_Chap01_controle-de-marche_ed01-2014
Water in Dieselfixed.The   Diesel   fuel   filter   contains  water
.Risk
  of   damage   to   the   injection   system  on
  Diesel   engines.
Contact   a   CITROËN   dealer   or   a   qualified  
workshop

  without   delay.
Particle
emissions filter (Diesel) fixed,
 
accompanied

  by  
an

  audible   signal  
message

  on   the  
risk

  of   blockage  
of the particle
emissions

  filter.This
  indicates   that   the   particle  
emissions

  filter   is   starting   to  
become

  saturated.As
  soon   as   driving   conditions   allow,  
regenerate

  the   filter   by   driving   at   a   speed  
of

  at   least   35   mph   (60   km/h)   until   the  
warning

  lamp   goes   off.
fixed,
 
accompanied by

  an   audible
 signal

  and   and   a
 message

  that   the
 particle

  emissions
 filter

  additive   level
 is

  too   low.This
  indicates   the   low   level   of  
the

  additive   reservoir.Have
  the   reservoir   topped   up   as   soon  
as

  possible   by   a   CITROËN   dealer   or   a  
qualified

  workshop.
Warning/indicator lamp
is onCause Action/Observations
Airbags temporarily.
This   lamp   comes   on   for   a   few  
seconds

 
when
 
you
 
turn
 
on
 
the
 
ignition,

  then   goes   off.
This   lamp   should   go   off   when   the   engine  
is

  started.
If   it   does   not   go   off,   contact   a   CITROËN  
dealer

  or   a   qualified   workshop.
fixed. One   of   the   airbag   or   seat   belt  
pretensioner

  systems   has   a  
fault.
Have
  it   checked   by   a   CITROËN   dealer   or  
a

  qualified   workshop.
1
MonIToRInG

29
C4-2_en_Chap01_controle-de-marche_ed01-2014
Engine oil level indicator*
The level read  will  only  be  cor -
rect if the vehicle is on level
ground
 
and
 
the
 
engine
 
has
 
been
 
of

f   for   more   than   30   minutes.Oil level correct
This
 
is
 
indicated
 
by
 
the
 
flashing
 
of
 
"
OIL"
or  
the
 
display
 
of
 
a
 
message,
 
accompa
-
nied  
by
 
the
 
service
 
warning
 
lamp
 
and
 
an

  audible   signal.
If  
the
 
low
 
oil
 
level
 
is
 
confirmed
 
by
 
a
 
check

 
using
 
the
 
dipstick,
 
the
 
level
 
must
 
be

 
topped
 
up
 
to
 
avoid
 
damage
 
to
 
the
 
engine.
Refer

  to   the   "Checking   levels"   section.Oil level indicator fault
In the event of a fault with the electric
indicator,  
the
 
oil
 
level
 
is
 
no
 
longer
 
moni
-
tored.
If  
the
 
system
 
is
 
faulty
,  
you
 
must
 
check
 
the

 
engine
 
oil
 
level
 
using
 
the
 
manual
 
dipstick

  located   under   the   bonnet.
Refer   to   the   "Checking   levels"   section.
Oil level incorrect
This  
is
 
signalled
 
by
 
the
 
flashing
 
of
 

"
OIL--"   or   the   display   of   a   message.
Contact  
a
 
CITROËN
 
dealer
 
or
 
a
 
quali
-
fied   workshop.
On
 
versions
 
fitted
 
with
 
an
 
electric
 
oil
 
level

 
indicator
,  
the
 
state
 
of
 
the
 
engine
 
oil

 
level
 
is
 
displayed
 
in
 
the
 
instrument
 
panel

 
for
 
a
 
few
 
seconds,
 
at
 
the
 
same
 
time

 
as   the   servicing   information.
*
 
Depending   on   version.
1
MonIToRInG

33
48 
C4-2_en_Chap03_confort_ed01-2014
RECOMMENDATIONS FOR VENTILA TION AND AIR CONDITIONING
In order for  these  systems  to  be  fully  ef fective,  follow  the  operation  and  maintenance
  guidelines   below:
F
 
T
o  
obtain
 
an
 
even
 
air
 
distribution,
 
take
 
care
 
not
 
to
 
obstruct
 
the
 
exterior
 
air

 
intake
 
grille
s  
located
 
at
 
the
 
base
 
of
 
the
 
windscreen,
 
the
 
nozzles,
 
the
 
vents

 
and
 
the
 
air
 
outlets,
 
as
 
well
 
as
 
the
 
air
 
extractor
 
located
 
in
 
the
 
boot.
F

 
Do
 
not
 
cover
 
the
 
sunshine
 
sensor
,  
located
 
on
 
the
 
dashboard;
 
this
 
is
 
used

  for   regulation   of   the   air   conditioning   system.
F
 
Operate
 
the
 
air
 
conditioning
 
system
 
for
 
at
 
least
 
5
 
to
 
10
 
minutes,
 
once
 
or
 
twice

  a   month   to   keep   it   in   perfect   working   order.
F
 
Ensure
 
that
 
the
 
passenger
 
compartment
 
filter
 
is
 
in
 
good
 
condition
 
and
 
have

  the   filter   elements   replaced   regularly.
  W

e  
recommend
 
the
 
use
 
of
 
a
 
combined
 
passenger
 
compartment
 
filter
.  
Thanks

 
to
 
its
 
special
 
active
 
additive,
 
it
 
contributes
 
to
 
the
 
purification
 
of
 
the

 
air
 
breathed
 
by
 
the
 
occupants
 
and
 
the
 
cleanliness
 
of
 
the
 
passenger
 
compartment

 
(reduction
 
of
 
allergic
 
symptoms,
 
bad
 
odours
 
and
 
greasy
 
deposits).
F

 
T
o  
ensure
 
correct
 
operation
 
of
 
the
 
air
 
conditioning
 
system,
 
you
 
are
 
also
 
advised

 
to
 
have
 
it
 
checked
 
regularly
 
as
 
recommended
 
in
 
the
 
mainte
-
nance
  and   warranty   guide.
F
 
If
 
the
 
system
 
does
 
not
 
produce
 
cold
 
air
,  
switch
 
it
 
of
f  
and
 
contact
 
a
 
CITROËN

  dealer   or   a   qualified   workshop.
When
 
towing
 
the
 
maximum
 
load
 
on
 
a
 
steep
 
gradient
 
in
 
high
 
temperatures,
 
switching

 
of
f  
the
 
air
 
conditioning
 
increases
 
the
 
available
 
engine
 
power
 
and
 
so

  improves   the   towing   ability. If
 
after
 
an
 
extended
 
stop
 
in
 
sun
-
shine,  
the
 
interior
 
temperature
 
is
 very
 high,  first  ventilate  the  pas -
senger  compartment  for  a  few  moments.
Put
 
the
 
air
 
flow
 
control
 
at
 
a
 
set
-
ting
 
high
 
enough
 
to
 
quickly
 
change

 
the
 
air
 
in
 
the
 
passenger
 
compartment.
The

 
air
 
conditioning
 
system
 
does

 
not
 
contain
 
chlorine
 
and
 
does

 
not
 
present
 
any
 
danger
 
to
 
the

  ozone   layer.
The
 
condensation
 
created
 
by
 
the

 
air
 
conditioning
 
results
 
in
 
a
 
discharge

 
of
 
water
 
under
 
the
 
ve
-
hicle
  which   is   perfectly   normal.
Stop & Start
The
 
heating
 
and
 
air
 
conditioning
 
systems
 
only
 
work
 
when
 
the
 
engine
 
is
 
running.

 
T
o  
maintain
 
a
 
comfortable
 
temperature
 
in
 
the
 
passenger
 
compart
-
ment,
 
you
 
can
 
temporarily
 
deactivate
 
the
 
Stop
 
&
 
Start
 
system
 
(see
 
the
 
corresponding

  section).
COMFORT

71 
C4-2_en_Chap04_ouvertures_ed01-2014
Lost keys
Go to a  CITROËN  dealer  with  the  vehicle's  registration  document,  your  personal
  identification   documents   and   if   possible   the   key   code   label.
The
 
CITROËN
 
dealer
 
will
 
be
 
able
 
to
 
look
 
up
 
the
 
key
 
code
 
and
 
the
 
transpon
-
der
  code   required   to   order   a   new   key. Do
 
not
 
throw
 
the
 
remote
 
con
-
trol batteries away, they contain
metals  which  are  harmful  to  the  environment.
T
ake  
them
 
to
 
an
 
approved
 
col
-
lection
  point.
Remote control
The high frequency  remote  control  is  a  sensitive  system;  do  not  operate  it  while
 it  is  in  your  pocket  as  there  is  a  possibility  that  it  may  unlock  the  ve -
hicle,
  without   you   being   aware   of   it.
Do
 
not
 
repeatedly
 
press
 
the
 
buttons
 
of
 
your
 
remote
 
control
 
out
 
of
 
range
 
and
 
out

 
of
 
sight
 
of
 
your
 
vehicle.
 
Y
ou  
run
 
the
 
risk
 
of
 
stopping
 
it
 
from
 
working
 
and
 
the

  remote   control   would   have   to   be   reinitialised.
No
 
remote
 
control
 
can
 
operate
 
when
 
the
 
key
 
is
 
in
 
the
 
ignition
 
switch,
 
even
 
when

  the   ignition   is   switched   off,   except   for   reinitialisation.
Locking the vehicle
Driving with the  doors  locked  may  make  access  to  the  passenger  compart -
ment   by   the   emergency   services   more   difficult   in   an   emergency.
As
 
a
 
safety
 
precaution,
 
never
 
leave
 
children
 
alone
 
in
 
the
 
vehicle,
 
except
 
for
 
a

  very   short   period.
In
 
all
 
cases,
 
it
 
is
 
essential
 
to
 
remove
 
the
 
key
 
from
 
the
 
ignition
 
switch
 
when
 
leaving

  the   vehicle.
Anti-theft protection
Do not make  any  modifications  to  the  electronic  engine  immobiliser  system;  this
  could   cause   malfunctions.
When purchasing a second-hand vehicle
Have the pairing  of  all  of  the  keys  in  your  possession  checked  by  a  CITROËN
 dealer ,  to  ensure  that  only  your  keys  can  be  used  to  open  and  
start

  the   vehicle.
4
ACCESS