Citroen C4 PICASSO 2016 2.G Repair Manual
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Lost electronic key
Visit a CITROËN dealer with the vehicle's registration certificate, your personal identification documents and if possible the key code label.
T he CITROËN dealer will be able to retrieve the key code and the transponder code required to order a new key.
Electronic key
The electronic key is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the vehicle, without you being aware of it.
Do
not repeatedly press the buttons of your electronic key out of range and out of sight of your vehicle. You run the risk of stopping it from
w
orking and the remote control would have to be reinitialised.
The
electronic key cannot operate as a remote control when it is in the reader or even when the ignition is switched on.
Locking the vehicle
Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.
A s a safety precaution (with children on board), take the electronic key with you when you leave the vehicle, even for a short time.
Electrical interference
The electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong magnetic fields, ...
Anti-theft protection
Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions.
D on't forget to turn the wheel to lock the steering column.
When purchasing a second-hand vehicle
Have all of the keys in your possession paired by a CITROËN dealer, to ensure that only your keys allow your vehicle to be unlocked and started.
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Manual central locking
Central locking
F Press this button to operate the central locking of the vehicle (doors and boot) from
i
nside the vehicle.
F
P
ressing the button again unlocks the
v
ehicle
c
ompletely.
Automatic central locking
of doors (anti-intrusion
security)
The doors and boot lock automatically when driving, as soon as the speed exceeds 6 mph
(
10 km/h).
To activate or deactivate this function (activated
by
default):
F
w
ith the ignition on, press this button until a
m
essage appears in the instrument panel.
When locking / deadlocking from the
outside
If
the
vehicle
is
locked
or
deadlocked
f
rom the outside, the button is not
active.
F
A
fter
normal
locking,
pull
one
of
t
he
interior
door
handles
to
unlock
t
he vehicle.
F
A
fter
deadlocking,
you
have
to
use
t
he remote control, the Keyless Entry
and
Starting
system
or
the
integral
k
ey
to
unlock
the
vehicle. If one of the doors or the boot is
open,
automatic central locking does
n
ot complete: the sound of the locks
r
ebounding can be heard.
Transporting long or voluminous
objects
If you want to drive with the boot open
but
the vehicle's side doors locked,
p
ress the central locking control button
t
o lock the doors.
Driving
with the doors locked may make
a
ccess to the passenger compartment
b
y the emergency services more
d
ifficult in an emergency.
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Doors
Opening
From outside
F After unlocking the vehicle using the r
emote control or the Keyless Entry and
Starting
system, pull the door handle.
From inside
F Pull the front or rear door lever to open the door. If
a door is not properly closed:
-
w
ith the engine running
, this
warning lamp and a message
ap
pear in the instrument panel
(type 1) for a few seconds,
-
wh
en driving
(speed above
6 mph (10 km/h)), this
w
arning lamp and a message,
a
ccompanied by an audible
signal, appear in the instrument
p
anel (type 1 and type 2) for a
few seconds.
Closing
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Back-up control
Driver's door (locking /
unlocking)
F Insert the key into the lock barrel to lock / u
nlock the door.
You can also apply this procedure for the
passenger
do
ors.
Locking the passenger doors
F Open the doors.
F F or the rear doors, check that the child lock
i
s not on.
F
I
nsert the key in the latch located on the
e
dge of the door and turn it an eighth of a
t
urn to the right for the right hand door, and
t
o the left for the left hand door.
L
ocking is effective when the slot is
h
orizontal.
F
C
lose the doors and check that the vehicle
h
as locked correctly from the outside.
Unlocking the passenger
doors
F Pull the interior door opening control.
For more information on the Child lock , refer
to
the corresponding section.
To
manually
lock
and
unlock
the
doors
in
the
event
of
a
central
locking
or
battery
failure.
To ensure complete locking of the
v
ehicle, only disconnecting the battery
i
nhibits opening of the tailgate from the
o
utside.
Access
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Boot
Opening the tailgate
With the electronic key /
remote controlWith the tailgate opening
control
F With the vehicle unlocked or with the e
lectronic key of the Keyless Entry and
S
tarting system in the zone covered, press
t
he tailgate control A.
F
Ra
ise
t
he
t
ailgate.
F
M
ake
a
long
press
on
this
button
t
o
release
the
tailgate.
If
the
v
ehicle
was
locked,
this
action
f
irst
unlocks
the
vehicle.
F
Ra
ise
t
he
t
ailgate.
When
selective
unlocking
is
activated,
t
he
electronic
key
must
be
close
to
the
r
ear
of
the
vehicle.
Closing the tailgate
F Lower
the tailgate using the interior grips.
F R elease the grips and press down on the
o
utside of the tailgate to close it.
If
the tailgate is not properly closed:
The
tailgate
is
not
designed
to
take
a
b
icycle
carrier. -
e
ngine running,
this warning
l
amp and a message appear in
t
he instrument panel (type 1) for
a few seconds,
-
v
ehicle running (speed above
6
mph (10 km/h)), this warning
l
amp and a message appear
i
n the instrument panel (type 1
and type 2) for a few seconds,
accompanied by an audible
signal.
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Motorised tailgate
General points
Never place a finger in the locking mechanism of the motorised tailgate -
R
isk of serious injury!
Anti-pinch
The motorised tailgate includes a system for detecting obstacles, which automatically
i
nterrupts and reverses the movement by a few
degrees,
to allow the obstacle to be cleared.
Note that this anti-pinch system does not
operate
at the end of the closing movement
(
around 1 cm before complete closure).
The
motorised
operation
of
the
tailgate
can
b
e
activated
or
deactivated
by
selecting
"
M
otorised tailgate " in the Driving menu of
the
touch
screen
tablet.
Bicycle carrier / Towbar
The tailgate is not designed to be fitted with a b icycle carrier.
If a bicycle carrier is fitted to a towbar with a
wiring
harness connected to a towbar socket,
t
he motorised operation of the tailgate is
a
utomatically
d
eactivated.
If
using a towbar or bicycle carrier not approved
b
y CITROËN, it is essential to deactivate the
motorised
operation of the tailgate.
Tailgate
operation
commands
must
be
made
w
ith
the
vehicle
stationary.
Ensure
that
there
is
enough
free
space
to
allow
t
he
motorised
tailgate
to
open. To
avoid
the
risk
of
injury
through
p
inching
or
trapping,
before
and
during
o
peration
of
the
tailgate:
-
e
nsure that there is no person close
to the rear of the vehicle,
-
w
atch the behaviour of rear
passengers,
par
ticularly
c
hildren.
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or
Opening the tailgate with the
electronic key / remote control (A)
Opening the tailgate with the
"Keyless Entry and Starting"
system "B"
Opening the tailgate
F Make a long press on the remote c
ontrol button.
F
P
ress button B on the tailgate, with the
e
lectronic key in the zone covered.
When
selective locking is activated, the
e
lectronic key must be near the rear of
t
he
vehicle.
By
default, the tailgate opens
c
ompletely or alternatively to the
memorised
p
osition.
F
A
fter
complete unlocking of the vehicle,
p
ress control B on the tailgate.
The instruction is confirmed by an audible
signal.
Motorised closing
There are two possibilities:
F P ress and release the exterior control B.
or
The
motorised tailgate has an anti-
pinch
system that interrupts closing if it
e
ncounters an obstacle.
F
P
ress and then release button C .
There
are
several
ways
of
operating
the
m
otorised t
ailgate:
-
u
sing
the
Keyless
Entry
and
Starting
e
lectronic
key
(A) ,
-
u
sing
the
exterior
control
on
the
t
ailgate (B),
-
u
sing
the
interior
control
on
the
tailgate
(C) ,
-
b
y a movement of your foot, if your vehicle
has
the
hands-free
tailgate
access
f
unction.
Motorised opening
For more information on Hands-free tailgate
access ,
refer to the corresponding section.
Operation
Operation of the tailgate can be interrupted at any time:
-
b
y pressing
o
ne of these
two
buttons,
or
-
b
y pressing the exterior control B.
After interruption of an operation,
another press on one of the controls
resumes the movement, with the
exception
of a press on the remote
c
ontrol button, which only allows
opening.
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Memorising an
opening position
Where height is restricted (garage with a low c
eiling, ...) it is possible to limit and memorise
t
he opening angle of the motorised tailgate.
This
memorisation is done as follows:
-
o
pen the tailgate to the desired position,
-
p
ress button C or the exterior control B for
more
than 3 seconds.
Memorisation
of the maximum opening position
o
f the tailgate is confirmed by an audible signal.
To
cancel the memorised position:
-
s
top the tailgate in an intermediate
p
osition,
-
p
ress button C or the exterior control B for
more
than 3 seconds.
Cancellation of the memorised position is
confirmed
by an audible signal.
Manual operation
The motorised tailgate can be opened and closed manually, even if motorised operation is
activated.
However, any manual intervention must be
done
with the tailgate stopped.
Repeated
opening
and
closing
of
the
t
ailgate
can
cause
overheating
of
its
e
lectric
motor,
after
which
opening
and
c
losing
will
not
be
possible.
Allow 10 minutes for the motor to cool
down
before
operating
the
tailgate
ag
ain.
If you are not able to wait, operate it
manually.
Detection of obstacles
Should an obstacle (person or object) be en countered, the anti-pinch system interrupts
the
closing movement and raises the tailgate a
f
ew centimetres to clear the obstacle. When
opening and closing a motorised tailgate
m
anually, there is no assistance from gas-filled
s
truts. Resistance to opening and closing is
t
herefore entirely normal.
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Reinitialising the motorised
tailgate
This operation is necessary where there is
no movement - after detection of an obstacle,
connecting or recharging the battery, ...
F
O
pen the tailgate manually, if necessary.
F
M
anually close the tailgate fully.
If the problem persists, contact a CITROËN
dealer
or a qualified workshop.
Precautions in use
In wintry conditions
In the event of an accumulation of snow
on the tailgate, clear the snow before
c
ommanding a motorised opening of
t
he tailgate.
The
formation of ice can block the
t
ailgate and prevent its opening: wait
u
ntil the ice melts with the heating of
t
he
p
assenger
c
ompartment.
When washing the vehicle
When washing the vehicle in an automatic car wash, don't forget to
l
ock your vehicle to avoid the risk of
u
nexpected
ope
ning.
Back-up release
Unlocking
F Fold back the rear seats to gain access to t
he lock from inside the boot.
F
I
nsert a small screwdriver into hole A of the
lock
to unlock the tailgate.
F
M
ove the latch to the left.
Locking after closing
If the fault persists after closing again, the boot will remain locked.
To
manually unlock the boot in the event of a
b
attery or central locking failure.
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Hands-free tailgate access
The tailgate my be equipped with a hands-free function, to allow you to open or close the tailgate when your hands are full.
For more information on the Motorised tailgate ,
refer to the corresponding section.
"Hands-free" opening
F With your hands full and the remote control on your person in the recognition zone A,
pass your foot rapidly below the rear
b u m p e r.
The
instruction is confirmed by flashing of the
d
irection indicators and an audible signal.
The
tailgate opens to the memorised position.
Passing your foot below the bumper again while the tailgate is opening stops the movement. P
assing your foot below the bumper for a third
t
ime reverses the direction of movement.
"Hands-free" closing
F With your hands full and the remote control on your person in the recognition zone A,
pass your foot rapidly below the rear
b u m p e r.
The
instruction is confirmed by flashing of the
d
irection indicators and an audible signal.
Deactivation
Hands-free tailgate access is activated by default.
T his function can be activated or deactivated
by
selecting "Hands-free failgate access " in
the Driving
menu of the touch screen tablet.
Ensure that you are steady on your feet
before
passing
a
foot
rapidly
below
the
r
ear
bumper.
Take
care
not
to
touch
the
exhaust
s
ystem,
which
may
be
hot
-
Risk
of
b
urns!
If
the
vehicle
is
locked,
it
is
unlocked
b
efore
opening
the
tailgate.
Automatic locking
To have the vehicle lock itself after closing the t ailgate by passing a foot below the bumper,
a
ctivate " Hands-free tailgate access self-
locking " in the Driving menu of the touch
screen
t
ablet.
Passing your foot below the bumper again while the tailgate is closing stops the movement. P
assing your foot below the bumper for a third
t
ime reverses the direction of movement.
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