DODGE SPRINTER 2005 1.G Owners Manual

IF YOU NEED CONSUMER ASSISTANCE
9
CONTENTS

Suggestions For Obtaining Service For
Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Prepare for the Appointment . . . . . . . . . . . . . . 272
Prepare a List . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Be Reasonable with Request . . . . . . . . . . . . . . . 272


If You Need Assistance . . . . . . . . . . . . . . . . . . . . . 272


Warranty Information . . . . . . . . . . . . . . . . . . . . . . 275


Mopar® Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275


Reporting safety Defects . . . . . . . . . . . . . . . . . . . . 275

272 IF YOU NEED CONSUMER ASSISTANCESUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare for the AppointmentIf you’re having warranty work done, be sure to have
the right papers with you. Take your warranty folder.
All work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problemPrepare a ListMake a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an
accident, or work done that is not on your maintenance
log, let the service advisor know.Be Reasonable with RequestIf you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of
priority. At many dealers you may obtain a rental
vehicle at a minimal daily charge. If you need a rental,
it is advisable to make these arrangements when you
call for an appointment.
IF YOU NEED ASSISTANCEThe manufacturer and its dealers are vitally interested
in you r sa tisfa ctio n. We w an t y ou t o be h appy wi th o ur
products and services.
Your selling dealer is best equipped and most anxious
to provide prompt resolution for any warranty issue or
related matter that you may experience. The
manufacturer’s dealer have the facilities, factory-
trained technicians, special tools, and the latest
information to assure your vehicle is fixed correctly
and in a timely manner. The manufacturer has
empowered its dealers to make warranty and repair
decisions that ensure you are not inconvenienced.
There are no need for you to wait for a decision from
the manufacturer. If a special circumstance occurs that
requires information from the manufacturer, we have
asked the dealer’s service management to make the
contact on your behalf.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved
with this process.

IF YOU NEED CONSUMER ASSISTANCE 273
9
 If for some reason you are still not satisfied, talk to the general manager or owner of the dealership.
They want to know if you need assistance.
 If your dealership is unable to resolve the concern, you may contact the Manufacturer’s Customer
Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
 Owner’s name and address
 Owner’s telephone number (home and office)
Dealership name
 Vehicle identification number
 Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer
Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Phone: (800) 992-1997 DaimlerChrysler Canada, Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico (915) 729-1248 or 729-1240
Outside Mexico (525) 729-1248 or 729-1240
Customer Assistance For The Hearing Impaired Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD
(Telecommunication Devices for the Deaf) equipment
at its Customer Center. Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) in the United States
can communicate with the manufacturer by dialing 1-
800-380-CHRY.

274 IF YOU NEED CONSUMER ASSISTANCEService Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of
unexpected repairs after your manufacturer’s new
vehicle limited warranty expires. The manufacturer
stands behind only the manufacturer’s Service
Contracts. If you purchased a manufacturer’s Service
Contract, you will receive Plan Provisions and an
Owner Identification Card in the mail within three
weeks of your vehicle delivery date. If you have any
questions about your service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service
Contract. It is not responsible for any service contract
other than the manufacturer’s Service Contract. If you
purchased a service contract that is not a
manufacturer’s Service Contract, and you require
service after your manufacturer’s new vehicle limited
warranty expires, please refer to your contract
documents and contact the person listed in those
documents. We appreciate that you ha
ve made a major investment
when you purchased your new vehicle. Your dealer
has also made a major investment in facilities, tools,
and training to assure that you are absolutely
delighted with your ownership experience. You’ll be
pleased with their sincere efforts to resolve any
warranty issues or related concerns.

IF YOU NEED CONSUMER ASSISTANCE 275
9
WARRANTY INFORMATIONSee your manufacturer’s Warranty Information
Booklet for information on your warranty coverage
and transfer of warranty.MOPAR ®PARTSMopar
® fluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep
your vehicle operating at its best.
REPORTING SAFETY DEFECTSIn the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to
notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, and
the manufacturer. To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888-327-4236 (TTY: 1-800-424-
9153) or go to http://www.NHTSA.gov or write to:
NHTSA, U.S. Department of Transportation,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from the
Hotline.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department
immediately. Canadian customers who wish to report
a safety defect to the Canadian government should
write to: Transport Canada, Motor Vehicle Defect
Investigations and Recalls, 2780 Sheffield Road,
Ottawa, Ontario, K1B 3V9.

INDEX
10
AA Special Note Concerning Vehicle Alteration . . . . 194
Acceleration Skid Control . . . . . . . . . . . . . . . . . . . . . 164 Deactivating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Warning Lamp . . . . . . . . . . . . . . . . . . . . . . . . 143, 166
Acceleration Skid Control (ASR) . . . . . . . . . . . . 166, 167
Air Conditioner for the Rear Passenger Compartment
125 Air Recirculation . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Air Strainer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Air Conditioning Climate Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Dehumidification . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Rear Passenger Compartment . . . . . . . . . . . . . . . 124
Air Conditioning, Regulated . . . . . . . . . . . . . . . . . . . 122
Air Filter Restriction Indicator. . . . . . . . . . . . . . . . . . 219 Air Recirculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Air Vents
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Upper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Airbag and Belt Tensioners . . . . . . . . . . . . . . . . . . . . . 49
Airbag Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Alarm Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Anti-Lock Brake System (ABS) Indicator Lamp . . . 161
Appearance and Care . . . . . . . . . . . . . . . . . . . . . . . . . 231
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Ashtray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
ASSYST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

278 INDEXASSYST Maintenance Computer . . . . . . . . . . . . . . . 110
Automatic Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . 19
Automatic Transmission . . . . . . . . . . . . . . . . . . . . . . 145Accelerator Position . . . . . . . . . . . . . . . . . . . . . . . . 146
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Gear Selector Lever Position . . . . . . . . . . . . . . . . . 147
Maneuvering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Selector Lever Manually Unlocking. . . . . . . . . . . 150
Stopping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Auxiliary Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Auxiliary Heat Exchanger . . . . . . . . . . . . . . . . . . . . . 137
Auxiliary Heater Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Timer Auxiliary Heater (Water and Air Heater) 132
Tips for Coping with Problems . . . . . . . . . . . . . . 138BBatteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . 228
Disconnecting the Battery . . . . . . . . . . . . . . . . . . . 227
Reconnecting the Battery . . . . . . . . . . . . . . . . . . . . 228
Replacing Batteries in Remote Keyless Entry . . . . 22
Battery Charge Indicator Lamp . . . . . . . . . . . . . . . . . 104 Belt Tensioners
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Belt Tensioners and Airbag . . . . . . . . . . . . . . . . . . . . . 49
Bleeding the Diesel Fuel System . . . . . . . . . . . . . . . . 185
Body Builder Guideline . . . . . . . . . . . . . . . . . . . . . . . 193
Brake Assist System (BAS) . . . . . . . . . . . . . . . . . . . . . 169
Brake fluid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Brake Fluid Reservoir . . . . . . . . . . . . . . . . . . . . . . . . . 222
Brake Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 157
Brake Pad Wear Indicator. . . . . . . . . . . . . . . . . . . . . . 156
Brake System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Fluid Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Brake System, Anti-Lock . . . . . . . . . . . . . . . . . . . . . . 162
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Service Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Bulbs Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Front Lamp Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
CCapacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Care of Vehicle

INDEX 279
10
Engine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Headlamps, Taillamps, Turn Signal Lenses . . . . 234
Vehicle Washing . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Care of vehicle
Paintwork, painted body components . . . . . . . . 233
Power washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Tar stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Catalytic Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Central Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Central Locking Switch. . . . . . . . . . . . . . . . . . . . . . . . . 17 Locking and Unlocking . . . . . . . . . . . . . . . . . . . . . . 19
Locking Status Display . . . . . . . . . . . . . . . . . . . . . . 18
To Program the Automatic Lock Feature . . . . . . . 19
Chains, Snow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Changing a Bulb
Additional Brake Lamp . . . . . . . . . . . . . . . . . . . . . 252
Exit Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Front Lamp Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Interior Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Interior Lighting with Interior Sensor Protection 255 License Plate Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 252
Reading Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Side-Marker Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 253
Side-Mounted Turn Signal . . . . . . . . . . . . . . . . . . 253
Taillamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Changing the Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Checking Coolant Level . . . . . . . . . . . . . . . . . . . . . . . 224
Checking Weights of Vehicle and Trailer. . . . . . . . . 188
Cigar Lighter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Cleaning Cup Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Hard Plastic Trim Items . . . . . . . . . . . . . . . . . . . . . 237
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . . 236
Light Alloy Wheels . . . . . . . . . . . . . . . . . . . . . . . . . 236
Plastic and Rubber Parts . . . . . . . . . . . . . . . . . . . . 238
Seat Belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Steering Wheel and Gear Selector Lever . . . . . . . 236
Upholstery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Wiper Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Climate Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

280 INDEXClock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Comfort Tire Pressures . . . . . . . . . . . . . . . . . . . . . . . . 178
Compartments in Front Doors. . . . . . . . . . . . . . . . . . . 86
Constant RPMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Consumer Assistance Be Reasonable with Request . . . . . . . . . . . . . . . . . 272
If You Need Assistance . . . . . . . . . . . . . . . . . . . . . 272
Prepare a List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Prepare for the Appointment . . . . . . . . . . . . . . . . 272
Coolant Level Indicator Lamp . . . . . . . . . . . . . . . . . . 106
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . 101
Coolant, Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Cooling System, Engine . . . . . . . . . . . . . . . . . . . . . . . 223
Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Cup Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85DDe-Fogging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Dehumidification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
De-Icing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Diesel Fuels for Use at Very Low Temperatures . . 180
Displaying Engine Oil Level . . . . . . . . . . . . . . . . . . . 113
Doors Front Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rear Cargo Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sliding Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Draining Fuel Filter with Water Separator . . . . . . . 184
Driver’s Airbag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Driving Safety Systems . . . . . . . . . . . . . . . . . . . . . . . . 160
EElectric Sun Roof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Electrical Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Fuse and Relay Optional Equipment . . . . . . . . . . 242
Fuse, Relay, and Diode Assignments - Optional
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Relay Assignment, Standard Equipment . . . . . . 242
Standard Fuse and Relay Equipment. . . . . . . . . . 239
Electrical Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Electronic Brake Force Distribution . . . . . . . . . . . . . 164
Electronic Brake Force Distribution Lamp . . . . . . . . 157
Electronic Stability Program . . . . . . . . . . . . . . . . . . . 166
Emission Label, Vehicle/Engine . . . . . . . . . . . . . . . . . . 7
Emission Related Component . . . . . . . . . . . . . . . . . . 218
Emissions Control System . . . . . . . . . . . . . . . . . . . . . 192
Engine Break-in Recommendations . . . . . . . . . . . . . . 52