lock FORD FLEX 2019 Repair Manual

Deactivating the Park Assist
Feature
Manually deactivate the system by:
•
Pressing the active park assist button
during an active maneuver.
• Grabbing the steering wheel during an
active maneuver.
• Driving above approximately 22 mph
(35 km/h) for 30 seconds during an
active park search.
• Driving above
6 mph (9 km/h) during
automatic steering.
• Switching off the traction control
system. Certain vehicle conditions can also
deactivate the system, such as:
•
Traction control has activated.
• There is an anti-lock brake system
activation or failure.
If a problem occurs with the system, a
warning message displays accompanied
by a tone. Occasional system messages
may occur in normal operation. For
recurring or frequent system faults, contact
an authorized dealer to have your vehicle
serviced.
Troubleshooting the System The system does not look for a space
The traction control system may be off.
The transmission is in reverse (R). Your vehicle must be moving forward to detect a
parking space. The system does not offer a particular space
The sensors may be covered. For example, with snow, ice or dirt. Covered sensors can
affect the system's functionality
There is not enough room in the parking space for your vehicle to safely park.
There is not enough space for the parking maneuver on the opposite side of the parking
space.
The parking space is farther than
5 ft (1.5 m) or closer than 16 in (40 cm) away.
Your vehicle is going faster than
22 mph (35 km/h).
You may have recently disconnected or replaced the battery. After a battery disconnect,
the vehicle must be driven on a straight road for a short period of time.
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The radar sensor has a limited field of view.
It may not detect vehicles at all or detect
a vehicle later than expected in some
situations. The lead vehicle graphic does
not illuminate if the system does not
detect a vehicle in front of you.
Detection issues can occur:
With vehicles that edge into your
lane that can only be detected
once they have moved fully into
your lane.
A
With motorcyclists that may be
detected late, or not at all.
B
With vehicles in front of you
when going into and coming out
of a bend. The detection beam
does not follow sharp curves in
the road.
C In these cases, the system may brake late
or unexpectedly. You should stay alert and
take action when necessary.
If something hits the front end of your
vehicle or damage occurs, the
radar-sensing zone may change. This could
cause missed or false vehicle detection.
System Not Available
Conditions that can cause the system to
deactivate or prevent the system from
activating when requested include:
•
A blocked sensor.
• High brake temperature.
• A failure in the system or a related
system.
Blocked Sensor A message displays if something obstructs
the radar signals from the sensor. The
sensor is in the lower grille. The system
cannot detect a vehicle ahead and does
not function when something blocks the
sensor.
Note:
You cannot see the sensor. It is
behind a fascia panel.
Keep the front of your vehicle free of dirt,
metal badges or objects. Vehicle front
protectors and aftermarket lights may also
block the sensor.
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Possible Causes and Actions for This Message Displaying:
Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar is dirty or
obstructed.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the
road may interfere with the radar signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. A false blocked condition either self clears, or clears after you restart your
vehicle.
Switching to Normal Cruise
Control WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, and the system
does not respond to lead vehicles.
Automatic braking remains active to
maintain set speed. You can change from adaptive cruise
control to normal cruise control through
the information display.
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System Sensor Blockage
The system uses radar sensors that are
located behind the bumper fascia on each
side of your vehicle. Any dirt, mud and
snow in front of the sensors and/or driving
in heavy rain can cause system
degradation. Also, other types of
obstructions in front of the sensor can
cause system degradation. This is referred
to as a
‘blocked ’ condition.
Note: Do not apply bumper stickers and/or
repair compound to these areas, this can
cause degraded system performance.
If the system detects a degraded
performance condition, a message warning
of a blocked sensor will appear in the
information display. Also the system alert
indicators will remain ON and the system
will no longer provide any vehicle warnings.
You can clear the information display
warning but the alert indicators will remain
illuminated.
A "blocked" condition can be cleared in
two ways:
• After the blockage in front of the
sensors is removed or the
rainfall/snowfall rate decreases or
stops, drive for a few minutes in traffic
to allow the sensors to detect passing
vehicles.
• By cycling the ignition from ON to OFF
and then back ON. Note:
When towing a trailer, the sensors
may detect the trailer thus causing a false
alert. It may be desirable to turn the Blind
Spot Information System off if the false
alerts become annoying.
System Errors
If the system senses a problem with the
left or right sensor, the telltale will
illuminate and a message will appear in
the information display. See Information
Messages (page 103).
System Limitations
The system does have its limitations;
situations such as severe weather
conditions or debris build-up on the sensor
may limit vehicle detection.
The following are other situations that may
limit the system:
• Certain maneuvering of vehicles
entering and exiting the blind zone.
• Vehicles passing through the blind zone
at very fast rates.
• When several vehicles forming a
convoy pass through the blind zone.
Switching the System Off and On
You can temporarily switch the Blind Spot
Information System off in the information
display. See
General Information (page
95). When the Blind Spot Information
System switches off, you will not receive
alerts and the information display shows
a system off message. The telltale in the
cluster also illuminates. When you switch
the Blind Spot Information System on or
off, the alert indicators flash twice.
Note: The system switches back on every
time you start your vehicle.
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Information System (page 194). If the
Blind Spot Information System is blocked,
Cross Traffic Alert is also blocked. A
corresponding message appears in the
information display as soon as you shift
the transmission into reverse (R).
System Limitations
Cross Traffic Alert has its limitations;
situations such as severe weather
conditions or debris build-up on the sensor
area may limit vehicle detection.
The system detects approaching vehicles
from up to
45 ft (14 m) away, though
coverage decreases when the sensors are
blocked. Reversing slowly helps increase
the coverage area and effectiveness.
The following are other situations that may
limit the Cross Traffic Alert performance:
• Stationary or slow moving vehicles.
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lame.
• Severe weather conditions.
• Debris build-up near or around the
sensor(s).
• Small distance to the vehicle ahead.
• Adjacently parking vehicles or objects
obstructing the sensors.
• Approaching vehicles passing at
speeds greater than
15 mph (24 km/h).
• Driving in reverse faster than
3 mph
(5 km/h).
• Backing out of an angled parking spot.
If the rear end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to
have your collision warning radar checked
for proper coverage and operation. False Alerts
Note:
When towing a trailer, the sensors
may detect the trailer thus causing a false
alert. It may be desirable to turn the Blind
Spot Information System off if the false
alerts become annoying.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct.
System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will
appear in the information display. See
Information Messages
(page 103).
Switching the System Off and On
You can temporarily switch Cross Traffic
Alert off in the information display. See
Information Messages (page 103). When
you switch Cross Traffic Alert off, you will
not receive alerts and the information
display will display a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently,
the system can only be switched back on
at an authorized dealer.
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WARNING: The collision warning
system with brake support cannot help
prevent all collisions. Do not rely on this
system to replace driver judgment and the
need to maintain distance and speed.
Note: The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of the vehicle.
Note: The collision warning system is active
at speeds above approximately
5 mph
(8 km/h). This system is designed to alert the driver
of certain collision risks. A radar detects if
your vehicle is rapidly approaching another
vehicle traveling in the same direction as
yours.
If it is, a red warning light illuminates and
an audible warning chime sounds. The brake support system assists the driver
in reducing the collision speed by charging
the brakes. If the risk of collision further
increases after the warning light
illuminates, the brake support prepares
the brake system for rapid braking. This
may be apparent to the driver. The system
does not automatically activate the brakes
but, if the brake pedal is pressed, full force
braking is applied even if the brake pedal
is lightly pressed.
Using the Collision Warning System WARNING:
The collision warning
system ’s brake support can only help
reduce the speed at which a collision
occurs if the driver applies the vehicle ’s
brakes. The brake pedal must be pressed
just like any typical braking situation.
The warning system sensitivity can be
adjusted to one of three possible settings
by using the information display control.
See
General Information (page 95).
Note: If collision warnings are perceived as
being too frequent or disturbing then the
warning sensitivity can be reduced, though
the manufacturer recommends using the
highest sensitivity setting where possible.
Setting lower sensitivity would lead to fewer
and later system warnings. See
General
Information (page 95).
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If a message regarding a blocked sensor
appears in the information display, the
radar signals from the sensor have been
obstructed. The sensors are located behind
a fascia cover near the driver side of the
lower grille. When the sensors are
obstructed, a vehicle ahead cannot be
detected and the collision warning system
does not function. The following table lists
possible causes and actions for this
message being displayed. Action
Cause
Clean the grille surface in front of the radaror remove the object causing the obstruc- tion
The surface of the radar in the grille is dirty
or obstructed in some way
Wait a short time. It may take several
minutes for the radar to detect that it is no longer obstructed
The surface of the radar in the grille is clean
but the message remains in the display
The collision warning system is temporarily
disabled. Collision warning should automat-ically reactivate a short time after the weather conditions improve
Heavy rain, spray, snow, or fog is interfering
with the radar signals
The collision warning system is temporarily
disabled. Collision warning should automat-ically reactivate a short time after the weather conditions improve
Swirling water, or snow or ice on the surface
of the road may interfere with the radar signals
System Limitations WARNING: The collision warning
system ’s brake support can only help
reduce the speed at which a collision
occurs if the driver applies the vehicle ’s
brakes. The brake pedal must be pressed
just like any typical braking situation.
Due to the nature of radar technology,
there may be certain instances where
vehicles do not provide a collision warning.
These include:
• Stationary vehicles or vehicles moving
below 6 mph (10 km/h).
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lane. •
Severe weather conditions (see
blocked sensor section).
• Debris build-up on the grille near the
headlamps (see blocked sensor
section).
• Small distance to vehicle ahead.
• Steering wheel and pedal movements
are large (very active driving style).
If the front end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to
have your collision warning radar checked
for proper coverage and operation.
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2. Press the brake pedal and shift the
gearshift into neutral (N).
3. Turn the vehicle off by pressing the keyless start button once.
4. Disconnect the negative (black) cable from the battery. You need the door
key to lock and unlock doors when the
battery cable is disconnected. See
Changing the 12V Battery (page 256).
Note: The anti-theft system does not work
until you reconnect the battery cable.
Start the engine within 15 minutes of
reconnecting the battery cable.
Vehicles with an Ignition Key
1. Start the vehicle by pressing the brake pedal, and then turning the ignition key
until the vehicle starts.
2. Press the brake pedal and shift the transmission into neutral (N).
3. Turn off your vehicle by turning the ignition key past the accessory position.
The key position is between the
accessory and off positions. See
Ignition Switch (page 145).
4. Disconnect the negative (black) cable from the battery. See
Changing the
12V Battery (page 256).
Note: The anti-theft system does not work
until you reconnect the battery cable.
Start the engine within 15 minutes of
reconnecting the battery cable. All Vehicles
•
Do not exceed
65 mph (105 km/h).
• Start the engine and allow it to run for
five minutes at the beginning of each
day and every six hours thereafter. With
the engine running and your foot on the
brake, shift into drive (D) and then into
reverse (R) before shifting back into
neutral (N).
Front-wheel Drive Vehicles
Alternatively, you can tow your front-wheel
drive vehicle with the front wheels off the
ground by using a tow dolly, or with all four
wheels off the ground using a vehicle
transport trailer. If you are using a tow
dolly, follow the instructions specified by
the equipment provider.
All-wheel Drive Vehicles
Alternatively, you can tow your all-wheel
drive vehicle with all four wheels off the
ground using a vehicle transport trailer. Do
not tow your all-wheel drive vehicle with
the front wheels off the ground (by using
a tow dolly) and the rear wheels on the
ground. This causes damage to your
all-wheel drive system. If you are using a
vehicle transport trailer, follow the
instruction specified by the equipment
provider.
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To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 98 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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