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Voice Settings
Voice settings allow you to customize the level of system interaction,
help and feedback. The system defaults to standard interaction that uses
candidate lists and confirmation prompts as these provide the highest
level of guidance and feedback.
Interaction Mode:Novice mode provides detailed interaction and
guidance while the advanced mode has less audible interaction and more
tone prompts.
Confirmation Prompts:The system uses these short questions to
confirm your voice request. If turned off, the system simply makes a best
guess as to what you requested. The system may still occasionally ask
you to confirm settings.
Phone/Media Candidate Lists:Candidate lists are lists of possible
results from your voice commands. The system creates these lists when
it has the same confidence level of several options based on your voice
command.
To access these settings using the touchscreen:
1. Press theSettings icon >Settings>Voice Control.
2. Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume.
To access these settings using voice commands:
Press the voice icon. Wait for the prompt “Please say a
command”. Another tone sounds to let you know the system is
listening.
Voice settings using voice commands
“Interaction Mode Novice”
“Interaction Mode Advanced”
“Confirmation Prompts On”
“Confirmation Prompts Off”
“Phone Candidate Lists On”
“Phone Candidate Lists Off”
“Media Candidate Lists On”
“Media Candidate Lists Off”
“Help”
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Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
available only when the system displays a list of candidates generated
during a voice session. For example, when entering in a street address
or trying to call a contact from the phone you paired to the system.
ENTERTAINMENT
A. AM 1 and AM AST
B. FM 1, FM 2 and FM AST
C. SIRIUS
D. CD
E. USB
F. Touch this button to scroll down for more options, such as:
•SD Card
•BT Stereo
•A/V In
G. These buttons change with the media mode you are in.
H. Radio memory presets and CD controls.
Note:Some features may not be available in your area. Contact an
authorized dealer for more information.
You can access these options using the touchscreen or voice commands.
A
B
C
D
E
F
G
H
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Browsing Device Content
When listening to audio on a device, you can browse through other
devices without having to change sources. For example, if you are
currently listening to audio on an SD card, you can browse all the artists
that are stored on your USB device.
Press the voice icon on the steering wheel. When prompted,
you can say:
“BROWSE” within devices
“Browse”*
“Browse <league> games”**
“Browse <Sirius category> channels”**
“Browse Sirius channel guide”**
“Browse SD card”
“Browse USB”
“Help”
*If you have said “Browse”, you can then say any commands in the
following chart.
**This command is only usable if you have an active subscription to
Sirius satellite radio.
“BROWSE”
“<League> games”*
”<Sirius category> channels”*
“SD card”**
“Sirius channel guide”*
“USB”**
“Help”
*This command is only usable if you have an active subscription to Sirius
satellite radio.
**For more commands in SD card or USB mode, see the “SD card and
USB Port” section of this chapter.
For a complete list of “Browse” voice commands, seeUSB and SD card
voice commandsandBluetooth audio voice commandsin the
following sections.
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Your voice system allows you to change audio sources with a simple
voice command. For example, if you are listening to music on a USB
device, then want to switch to a satellite radio channel, simply press the
voice button on the steering wheel controls and say the name of the
Sirius station (such as, “the Highway”). The following voice commands
are available at the top level of the voice session no matter which
current audio source you are listening to (such as a USB device or Sirius
satellite radio).Note:This is only available when your MyFord Touch
system language is set to North American English.
“AM <530 - 1710>” “FM <87.7 – 107.9>”
“<530 - 1710>” “<87.7 – 107.9>”
“Sirius <0-223>”
*“<Channel name>”*
“Play [genre] <name>”**“Play [playlist] <name>”**
“Play [artist] <name>”**“Play [song] <name>”**
“Play [album] <name>”**“Play <name (song or album)> by
<artist name>”
“Play <name>” “Sports games”
*
*
This command is only usable if you have an active subscription to Sirius
satellite radio.
**The commands that have[]around the word means that the word is
optional. For example, if you say, “Play Metallica”, this is the same as the
voice command, “Play [artist] <name>”.
AM and FM
Touch theAMorFMtab to listen to the radio.
To change between AM and FM presets, just touch theAMor
FMtab.
Memory Presets
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
HD Radio
Touch this button to turn HD Radio on. The light on the button
illuminates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
SeeHD Radio informationlater in this chapter.
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Scan
Touch this button to go to the next strong AM or FM radio station.
The light on the button illuminates when the feature is on.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
Set PTY for Seek/Scanallows you to select a category of music you
would like to search for. You can then choose to either seek or scan for
the stations playing that category.
RDS Text Displayallows you to view the information broadcast by FM
stations.
ASTallows you to have the system automatically store the six strongest
stations in your current location.
TAG Buttonis available when HD Radio is on, and allows you to tag a
song to download later. When you selectOn,TAG appears on-screen
when HD Radio is active. You can touchTA Gto save the information of
the song that is playing. When you plug in your portable music player,
the information transfers, if supported by your device. When you are
connected to iTunes, the tags appear to remind you of the songs you
would like to download. SeeHD Radio informationlater in this chapter.
Direct Tune
Touch this button to manually enter the desired station number. Touch
Enterwhen you are done.
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HD Radio™ Information (If Available)
Note:HD Radio broadcasts are not available in all markets.
HD Radio technology is the digital evolution of analog AM/FM radio.
Your system has a special receiver that allows it to receive digital
broadcasts (where available) in addition to the analog broadcasts,
it already receives. Digital broadcasts provide a better sound quality
than analog broadcasts with free, crystal-clear audio and no static or
distortion. For more information, and a guide to available stations and
programming, please visit www.hdradio.com.
When HD Radio is on and you tune to a station broadcasting HD Radio
technology, you may notice the following indicators on your screen:
HD) logoblinks when acquiring a digital station and stays solid
when digital audio is playing. When this logo is available, you
may also see Title and Artist fields on-screen.
Multicast indicatorappears in FM mode (only) if the current station is
broadcasting multiple digital broadcasts. The highlighted numbers signify
available digital channels where new or different content is available.
HD1 signifies the main programming status and is available in analog and
digital broadcasts. Other multicast stations (HD2 through HD7) are only
available digitally.
TA Gallows you to save a song to download later when you are on an
acquired HD Radio station and the feature is on. To turn the feature on
and use it:
1. PressAMorFM>Options>TA Gbutton >On.
2. When you hear a song you like, touchTAG.
3. The system automatically saves the song’s information and transfers
it to your portable music player (if supported) when you connect it
to the system. The system automatically transfers the tag to your
player (if already connected) and a pop-up confirms the transfer.
4. When you access iTunes with your portable music player, the tags
appear to you as a reminder. The system allows you to tag up to
approximately 100 songs. For a list of devices that support tagging,
see www.SYNCMyRide.com, www.SYNCMyRide.ca or
www.syncmaroute.ca.
When HD Radio broadcasts are active, you can access the following
functions:
•Scanallows you to hear a brief sampling of all available stations. This
feature still works when HD Radio reception is on, although it does
not scan for HD2-HD7 channels. You may see the HD logo appear if
the station has a digital broadcast.
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•Memory presetsallow you to save an active channel as a memory
preset. Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound returns
when finished. When switching to an HD2 or HD3 memory preset, the
sound mutes before the digital audio plays, because the system has to
reacquire the digital signal.
•Note:As with any saved radio station, you cannot access the
saved station if your vehicle is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
Station blendingWhen the system first receives a station
(aside from HD2-HD7 multicast stations), it
first plays the station in the analog version.
Once the receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. Blending is the
shift from analog to digital sound or digital
back to analog sound.
In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
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Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.
The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos
are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible for the content sent using HD
Radio technology. Content may be changed, added or deleted at any time
at the station owner’s discretion.
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Radio Voice Commands
If you are listening to the radio, press the voice button on the
steering wheel control. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“<87.9–107.9>” “FM preset <#>”
“<87.9–107.9> HD”
*“FM1”
“<530–1710>” “FM 1 preset <#>”
“AM” “FM2”
“AM <530–1710>” “FM 2 preset <#>”
“AM autoset” “HD <#>”
*
“AM autoset preset <#>” “Preset <#>”
“AM preset <#>” “Radio off”
“FM” “Radio on”
“FM <87.9–107.9>” “Set PTY”
“FM <87.9-107.9> HD <#>”
*“Tune”**
“FM autoset” “Help”
“FM autoset preset <#>”
*If available.**If you have said, “Tune”, see the following “Tune” chart.
“TUNE”
“<87.9–107.9>” “FM autoset”
“<87.9-107.9> HD <#>”
*“FM autoset preset <#>”
“<530–1710>” “FM preset <#>”
“AM” “FM1”
“AM <530–1710>” “FM 1 preset <#>”
“AM autoset” “FM2”
“AM autoset preset <#>” “FM 2 preset <#>”
“AM preset <#>” “HD <#>”
*
“FM” “Preset <#>”
“FM <87.9–107.9>” “Help”
“FM <87.9-107.9> HD <#>”
*
*
If available.
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Sirius Satellite Radio (If Activated)
Press the lower left corner of the touchscreen, then select the
SIRIUStab.
Presets
Save a channel by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the channel. Sound returns
when finished.
ALERT
Save the current song, artist, or team as a favorite. The system alerts
you when it plays again on any channel.
Replay
Replay audio on the current channel. You can replay approximately
45 minutes of audio as long as you have remained tuned to the current
station. Changing stations erases the previous audio.
While in replay mode:
•Press and release the seek buttons to hear the previous or next song.
•Press and hold the seek buttons to reverse or fast forward in the
current track.
•Press play or pause to play or pause the audio.
•PressReplayto return to live audio if you have been using the
feature to replay audio.
Scan
Touch this button to hear a brief sampling of channels.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
Set Category for Seek/Scanallows you to select a category of music
you would like to search for. You can then choose to either seek or scan
for the stations playing that category.
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