Battery FORD MUSTANG MACH-E 2021 Owner's Guide

WHAT IS REMOTE START
The system allows you to remotely start
your vehicle and to adjust the interior
temperature according to the settings that
you chose.
Note:
If your vehicle is plugged in during the
remote start operation, it will draw power
from the power source and not the vehicle's
battery.
REMOTE START LIMITATIONS
Remote start does not work under the
following conditions:
• The alarm horn is sounding.
• The hood is open.
• The vehicle is not in park (P).
• The vehicle is on.
• Remote start has been disabled in the
touchscreen.
• The high voltage or 12 volt battery is
below the minimum operating voltage.
Note: To use remote start with the Ford
Pass, enable the modem. See Enabling
and Disabling the Modem (page 350). To
use remote start with Phone as a Key,
enable the modem and set up Phone As A
Key. See
Programming Your Phone (page
70).
ENABLING REMOTE START
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Switch
Remote Start on or off. Note:
To remote start with FordPass or
Phone as a Key, make sure that the modem
is enabled and Phone as a Key is setup. See
Enabling and Disabling the Modem (page
350). See Programming Your Phone (page
70
).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
Using your Phone as a Key control screen,
press and hold the start button with your
authorized phone within
131 ft (40 m) of
the vehicle.
Note: You can also use the FordPass App
to start the vehicle.
Note: The direction indicators flash twice.
Note: The parking lamps turn on when the
vehicle is running.
Note: The horn sounds if the system fails
to start.
Note: All other vehicle systems remain off
when you have remotely started the vehicle.
Note: The vehicle remains secured when
you have remotely started the vehicle. A
valid key must be inside your vehicle to
switch the vehicle on and drive your vehicle.
Remotely Stopping the Vehicle
Using your Phone as a Key control screen,
press the remote stop button.
Note: You can also use the FordPass App
to stop the vehicle.
EXTENDING THE REMOTE
START DURATION
Using your Phone as a Key control screen
press the button showing addition time.
125
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Remote Start

SWITCHING MAXIMUM
DEFROST ON AND OFF
Press the button.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: There is also a button on the lighting
control.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
Note: The heated rear window also turns
on when you select maximum defrost.
SWITCHING MAXIMUM
COOLING ON AND OFF Press the button to access the
climate controls.
Press the button.
Note: When you switch maximum cooling
off, air conditioning remains on.
Note: In certain conditions, for example,
cold weather, maximum cooling may not
activate or could run slow when switched
on. This helps reduce power consumption
from the battery.
SWITCHING THE HEATED
WIPER PARK ON AND OFF When you switch the heated rear
window on, the heated wiper
park also turns on. SWITCHING THE HEATED
REAR WINDOW ON AND OFF Press the button to clear the rear
window of thin ice and fog. The
heated rear window turns off
after a short period of time.
Note: Do not use harsh chemicals, razor
blades or other sharp objects to clean or
remove decals from the inside of the heated
rear window as this could cause damage to
the heated rear window grid lines not
covered by the vehicle Warranty.
SWITCHING THE HEATED
MIRRORS ON AND OFF
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products. The
vehicle warranty may not cover damage
caused to the mirror housing or glass.
SETTING THE BLOWER MOTOR
SPEED Press the button to switch the
blower motor on.
Slide the control to set the
blower motor speed.
SETTING THE TEMPERATURE
Press the temperature controls on either
side of the climate control to set the
temperature for that side.
128
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Climate Control E335134 E328451

Slide the control to set the
temperature.
Switching Dual Mode On and Off Press the button.
Note: When dual mode is off, setting the
temperature using the driver side controls,
sets the temperature for both sides.
Note: Setting the temperature using the
passenger side controls, sets the passenger
temperature and switches dual mode on.
Switching the Electric Heater On
and Off Press the button to switch the
heater on and off. The heater
switches on by default.
Note: Disabling the heater extends the
vehicle's range.
Note: This button does not work in some
climate control modes.
Note: This button does not switch off the
climate control system.
Note: In certain conditions, for example,
warm weather, the electric heater may not
activate or could run slow when switched
on. This helps reduce power consumption
from the battery.
DIRECTING THE FLOW OF AIR
Directing Air to the Windshield Air
Vents Press the button to access the
climate controls. Press the button.
Directing Air to the Instrument
Panel Air Vents Press the button to access the
climate controls.
Press the button.
Directing Air to the Footwell Air
Vents Press the button to access the
climate controls.
Press the button.
AUTO MODE
SWITCHING AUTO MODE ON AND
OFF Press the button to switch auto
mode on. Repeatedly press the
button to adjust auto mode.
Adjust the blower motor control or air
distribution control to switch auto mode
off.
AUTO MODE INDICATORS
The indicators are on the Auto Mode
button.
129
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Climate ControlE328451 E265280 E355760 E335134 E335134 E244097 E335134

Description
Auto Mode Indicator
Status
The blower motor speed is reduced. Use this setting to
minimize the amount of noise from the blower motor. This
setting increases the time taken to cool the interior.
One indicator illumin-
ated.
The blower motor speed is moderate.
Two indicators illumin-
ated.
The blower motor speed is increased. Use this setting to
reduce the time taken to cool the interior. This setting
increases the amount of noise from the blower motor.
Three indicators illumin-
ated.
CLIMATE CONTROL HINTS
General Hints
• Use of the climate system will reduce
your vehicles driving range. Conserve
battery charge by using climate control
features when necessary.
• Prolonged use of recirculated air may
cause the windows to fog up.
• You may feel a small amount of air
from the footwell air vents regardless
of the air distribution setting.
• To reduce humidity build-up inside your
vehicle, do not drive with the system
switched off or with recirculated air
always switched on.
• Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
• To improve the time to reach a
comfortable temperature in hot
weather, drive with the windows open
until you feel cold air through the air
vents. Automatic Climate Control
•
Adjusting the settings when your
vehicle interior is extremely hot or cold
is not necessary. Automatic mode is
best recommended to maintain set
temperature.
• The system adjusts to heat or cool the
interior to the temperature you select
as quickly as possible.
• For the system to function efficiently,
the instrument panel and side air vents
should be fully open.
• If you press AUTO during cold outside
temperatures, the system directs air
flow to the windshield and side window
air vents. The blower motor speed may
reduce until the air warms.
• If you press
AUTO during hot
temperatures and the inside of the
vehicle is hot, the system uses
recirculated air to maximize interior
cooling. Blower motor speed may also
reduce until the air cools.
Quickly Heating the Interior
1. Press
AUTO.
2. Adjust the temperature function to the
setting you prefer.
130
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Climate Control

WHAT IS THE POWER OUTLET
The power outlet can power devices using
a 12 V outlet adapter.
POWER OUTLET
PRECAUTIONS
When you switch the vehicle on, you can
use the socket to power
12 V appliances
with a maximum current rating of 20 A. Do
not use the power point over the vehicle
capacity of
12 V DC 240 W or a fuse could
blow. Do not plug in any device that
supplies power to the vehicle through the
power points. This could result in damage
to vehicle systems. Do not hang any
accessory from the accessory plug. Always
keep the power point caps closed when
not in use. Do not insert objects other than
an accessory plug into the power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is off.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
LOCATING THE POWER
OUTLET
Power outlets are in the following
locations:
• In the media bin below the instrument
panel.
• Inside the main center console bin.
• On the rear of the main center console
bin.
• In the cargo area.
151
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Power Outlet

WHAT IS THE WIRELESS
ACCESSORY CHARGER
The wireless accessory charger allows you
to charge one compatible Qi wireless
charging device on the charging area.
WIRELESS ACCESSORY
CHARGER PRECAUTIONS
WARNING: Wireless charging
devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we
recommend that you consult with your
physician.
Tests on this equipment show that it
complies with part 18 of the FCC Rules.
• This equipment generates, uses and
can radiate radio frequency energy and
may cause harmful interference to
radio communications. There is no
guarantee that the interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, please consult the dealer.
• This product is not end-user
serviceable. WARNING:
Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met. This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to:
•
This device may not cause interference.
• This device must accept any
interference, including interference that
may cause undesired operation of the
device.
Keep the charging area clean and remove
foreign objects prior to charging a device.
Do not place items with a magnetic strip
or radio-frequency identification chip, for
example passports, parking tickets,
transportation passes or credit cards, near
the charging area when charging a device.
Damage may occur to the magnetic strip
or radio-frequency identification chip.
Do not place metal objects, for example
remote controls, coins and candy
wrappers, on or near the charging area
when charging a device. Metal objects may
heat up and degrade the charging
performance, in addition to causing
interruptions in charging.
Note: During charging, the device and the
charger could heat up, this is normal. If the
battery gets hotter than usual, the device
may stop charging.
LOCATING THE WIRELESS
ACCESSORY CHARGER The charging area is in the front
console below the instrument
panel.
CHARGING A WIRELESS
DEVICE
Place the device on the center of the
charging surface with the charging side
down. The charging stops after your device
reaches a full charge.
152
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Wireless Accessory ChargerE297549

Within 10 seconds of switching your vehicle
off, press the brake pedal and press the
push button start. After 10 seconds, you
can no longer start your vehicle if it does
not detect a valid remote control.
Once your vehicle starts, it remains on until
you press the push button start, even if it
does not detect a valid remote control.
If you open and close a door while your
vehicle is on, the system searches for a
valid remote control. You cannot start your
vehicle if the system does not detect a
valid remote control within 10 seconds.
ACCESSING THE PASSIVE KEY
BACKUP POSITION
If you are unable to start your vehicle,
follow the steps below.
1. Open the floor console storage
compartment lid.
2. Place the remote control in the slot as shown with the buttons facing upward. 3.
With the remote control in this position,
press the brake pedal, then press the
push button start to switch the power
on and start your vehicle.
STARTING AND POWERING
OFF – TROUBLESHOOTING
STARTING AND POWERING OFF
– FREQUENTLY ASKED
QUESTIONS
Why does the vehicle not start? The system does not function if the
remote control frequencies are
jammed, or if the remote control
battery has no charge. See Accessing
the Passive Key Backup Position
(page 156).
156
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Starting and Powering Off21E315884

WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Keep your hands and
clothing clear of the cooling fan.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
PRESERVING YOUR HIGH
VOLTAGE BATTERY
When using the battery at a low state of
charge, your vehicle could start disabling
accessory features to protect battery life.
If your vehicle reaches a 0% state of
charge, recharge your vehicle as soon as
possible.
In everyday use it is acceptable to use the
full state of charge window, however there
are a few best practices we recommend
in order to maintain the health and life of
your battery. Overnight Charging
You can increase the longevity and
performance of your high voltage battery
by using the charge scheduling and
departure and comfort settings on your
touchscreen or in the FordPass app.
With Charge Scheduling you can improve
the high voltage battery's longevity by
delaying the start of charging and setting
a maximum charging limit. It is
recommended to set your preferred
charging times to be at least 2-3 hours
after your typical plug in time. This allows
the battery to cool before charging begins.
Additionally, setting the maximum charge
level to be less than 100% for everyday
usage reduces strain on the battery.
You can improve driving range and
performance by scheduling departure
times and cabin comfort level with the
Departure and Comfort feature. This will
not only warm or cool the cabin but also
condition the battery to ensure best driving
range and performance by the set
departure time.
DC Charging
Frequent use of DC charging could result
in reducing your battery's efficiency and
lifespan. This is more pronounced on the
standard range battery pack versus the
extended range battery pack. See
What
is DC Charging (page 159).
Storage Temperature
Storing your vehicle in temperatures
between
32°F (0°C) and 113°F (45°C) is
the most beneficial for the high voltage
battery.
At temperatures below
39°F (4°C) your
vehicle should be plugged in to maintain
battery performance and maximize driving
range.
157
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing High Voltage Battery

Storage State of Charge
You can increase the battery life by
maintaining your state of charge below
100%. When you park your vehicle for an
extended period of 30 days or more, we
recommend your battery be at an
approximately 50% state of charge.
Storing your vehicle's high voltage battery
at higher states of charge is less favorable
than storing at lower states of charge.
Note:
To achieve this state of charge for
storage, you can drive your vehicle down to
50% and set a charge limit for your location.
See Setting the Charging Schedule and
Preferences (page 174).
RECYCLING AND DISPOSING
OF THE HIGH VOLTAGE
BATTERY
Please recycle in accordance with local
regulations.
HIGH VOLTAGE BATTERY –
TROUBLESHOOTING
HIGH VOLTAGE BATTERY –
WARNING LAMPS Illuminates when the powertrain
requires service. Have the
system checked as soon as
possible.
158
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing High Voltage Battery

WHAT IS AC CHARGING
AC charging is the preferred method of
charging. AC charging preserves the health
of the high voltage battery for longer high
voltage battery life.
WHAT IS DC CHARGING
DC charging allows you to charge the
vehicle's high voltage battery in
significantly less time than the standard
charge method. You can charge on the go
before the battery has exhausted all of its
power, or when traveling using the trip
planner as part of your FordPass App.
For the convenience of DC charging and
time, there is a different fee structure
depending on the charging station and
network you choose.
Note:
Charge times could vary depending
on ambient air temperature, power level,
charger type, and location in which you are
charging.
Note: The DC charging rate could be
reduced to maximize the life of the battery.
CHARGING YOUR VEHICLE
PRECAUTIONS WARNING: Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, serious personal injury
or death. WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, death or property damage. WARNING: Do not use the charging
equipment if it is faulty or has been
damaged. Failure to follow this
instruction could result in personal injury,
death or property damage. WARNING:
Install charging
equipment in compliance with local
regulations. Failure to follow this warning
could result in fire, serious personal injury
or death.
CHARGING EQUIPMENT WARNING:
Do not use an
ungrounded wall outlet. The wall outlet
must be in good condition and meet
up-to-date local codes. Have a qualified
electrician check the wall outlet, if you
suspect that it is not properly grounded.
Failure to follow this instruction could
result in electric shock, personal injury,
or death. WARNING: It is recommended that
electrical outlets for use with your
charging equipment be installed by a
licensed, qualified electrician.
Installations must comply with the
provisions of all local codes. Failure to
follow this warning could result in
personal injury or death. WARNING:
Do NOT DROP the
control box or coupler. WARNING:
Do NOT use if stored
outside temperature range specified. WARNING:
Do not attempt to
repair the charging equipment. Contact
your local dealer for assistance.
159
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle