pairing phone FORD TRANSIT CONNECT 2015 2.G Quick Reference Guide
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GETTING STARTED WITH 
YOUR SYNC SYSTEM
SYNC is a hands-free, voice 
recognition system used for 
entertainment, information  
and communication.   
SYNC. Say the Word.
Before You Get Started
 1.    Set up your owner account 
at SyncMyRide.com (U.S.) or 
SyncMyRide.ca (Canada). Register 
by following the on-screen 
instructions. After registering, you 
can see what services you are 
eligible for.
  2.   SYNC uses a wireless connection 
called 
 Bluetooth® to communicate 
with your phone. Switch on 
Bluetooth mode in your phone’s 
menu options. This lets your phone 
find SYNC. If you need more details 
on setting up your phone with SYNC, 
visit  SyncMyRide.com (U.S.) or 
SyncMyRide.ca (Canada) or your 
phone manufacturer’s website.  Pairing Your Phone with SYNC 
In order to use the many features of 
SYNC, such as making a phone call or 
receiving a text, you must first connect 
 
or pair your phone with SYNC.
To Pair Your Phone for the First Time
  1.     Place your vehicle is in park (P) and 
switch on your ignition and radio.
  2.   Press  the  phone button 
 , when 
the display indicates No Phone 
Found, press OK.
  3.   When  Add Bluetooth Device?  
appears in the display, press OK. 
  4.    When  Find SYNC appears in the 
display, press OK. When prompted 
on your phone’s display, enter   
the PIN provided by SYNC into   
your phone.
  5.   The display will indicate when the 
pairing is successful.
USING YOUR PHONE WITH SYNC 
 NOTE  You must download your phone book to make phone calls with voice 
commands by name.
Making a Phone Call 
Use SYNC to make a phone call to anyone in your phone book by pulling the voice  
button 
 and when prompted, say any of the following voice commands: 
  Call <name>   
  Call <name> at work   
  Call <name> on mobile or cell  
  Call <name> at home
For example, you could say Call Jake Smith at home. SYNC repeats the command 
back to you and dials the number.
 NOTE  You can also make phone calls by giving the voice command Dial, then 
verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, 
you will be able to see the name and 
number of the person calling in your 
display. Press the phone button
 to 
answer an incoming call. You can hang 
up at any time by pressing the phone  
button 
.
Do Not Disturb Mode 
This feature blocks incoming calls and 
text messages and saves them for later. 
You still have access to outgoing calls 
when this feature is active. Say the voice 
command  Do not disturb on to enable 
and  Do not disturb off to disable.
 NOTE  You can choose from privacy 
mode (can listen and talk only by 
phone) or open mode (listen/talk by   
the vehicle) via the display.
 NOTE  The system may prompt you to:
  »    Set your phone as the primary/
favorite (the primary phone will 
receive messages and voicemail).
  »    Download your phone book   
(a requirement to use the full set   
of voice commands).
  »  Switch on 911 Assist
®.
Tips
  »    Make sure you accept the request 
from SYNC to access your phone.
  »    To pair subsequent phones, please 
refer to Pairing Subsequent Phones  
in the SYNC  chapter of your 
Owner’s Manual.
  »    If you experience pairing problems, 
follow these steps to perform a 
clean pairing process: 
   1.     Delete your phone from SYNC. 
   2.   Delete the SYNC connection 
from your phone. 
   3.   Repeat  the  Pairing Your Phone 
with SYNC process.
SYNC®*        
*if equipped