service GMC YUKON 2020 Infotainment System Manual

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Navigation 77
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps055.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed.
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center ’s website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order online. To order, have the vehicle’s Vehicle
Identification Number (VIN)
available ensure the correct and
most up-to-date map data for the
vehicle is sent. See
“Vehicle
Identification Number (VIN)” in the
owner ’s manual.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See Map Data Updates 077.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Phone 89
To make a call using the
Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recent
Calls menu:
1. Touch the Phone icon on the Home Page.
2. Touch Recent.
3. Touch the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by touching View in the top
right corner of the list.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page. 2. Touch Keypad and enter a
phone number.
3. Touch Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are a few ways to accept
a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
Declining a Call
There are a few ways to decline
a call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
. Press Ignore on the instrument
cluster using the select control.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
There are a few ways to accept a
call-waiting call:
.Press
gon the steering wheel
controls.
. Touch Switch on the
infotainment display.
Declining a Call
There are a few ways to decline a
call-waiting call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
90 Phone
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch the
Phone icon on the Home Page to
display“Call View.” While in Call
View, touch the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together.
4. Once all calls are merged, Merge becomes Unmerge.
Touch to unmerge the calls. Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.
Pression the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Some wireless service carriers may
not allow a merged call to become
unmerged.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. Touch the Phone icon on the Home Page.
2. While in the Call View, touch
lto raise the interaction
selector. 3. Touch Keypad and enter the
number.
Voice Mail
The default voice mail number is the
phone number of the currently
connected phone. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch the Phone icon on the Home Page.
2. Touch Voice Mail.
3. Touch Call.
4. Enter the DTMF tones using the keypad if needed.
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
100 Trademarks and License Agreements
Trademarks and
License Agreements
FCC Information
See“Radio Frequency Statement”
in the owner ’s manual.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone, respectively, and has been
certified by the developer to meet
Apple performance standards.
Apple is not responsible for the
operation of this device or its
compliance with safety and
regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM Satellite
Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
. USA Customers —See
www.siriusxm.com or call
1-888-601–6296.
. Canada Customers —See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Trademarks and License Agreements 101
General Requirements:1. A License Agreement from SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada).
TouchSense Technology and
TouchSense System 1000 Series
Licensed from Immersion
Corporation. TouchSense System
1000 protected under one or more
of the U.S. Patents at the following address www.immersion.com/
patent-marking.html and other
patents pending.
Bose
Bose AudioPilot and Bose
Centerpoint surround are registered
trademarks of Bose Corporation in
the U.S. and other countries.
HD Radio Technology
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign
patents. HD Radio and the HD, HD
Radio, and
“Arc”logos are
proprietary trademarks of iBiquity
Digital Corp. DTS
Manufactured under license under
U.S.Patent Nos: 5,956,674;
5,974,380; 6,487,535 & other U.S.
and worldwide patents issued &
pending.
For DTS patents, see http://
patents.dts.com. Manufactured
under license from DTS Licensing
Limited. DTS, the Symbol, & DTS,
and the Symbol together are
registered trademarks, and DTS 2.0
Channel is a trademark of DTS, Inc.
©DTS, Inc. All Rights Reserved.
Dolby
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
BDA
Blu-ray Disc, Blu-ray, Blu-ray 3D,
BD-Live, BONUSVIEW, BDXL,
AVCREC, and the logos are
trademarks of the Blu-ray Disc
Association.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Trademarks and License Agreements 103
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information visit
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the
Gracenote logo and logotype, and
the "Powered by Gracenote" logoare either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded
databases (collectively, "Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
This application or device may
contain content belonging to
Gracenote’s providers. If so, all of
the restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled toall of the benefits and protections
set forth herein that are available to
Gracenote.
You agree that you will use
Gracenote Data, the Gracenote
Software, and Gracenote Servers
for your own personal
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party. YOU AGREE NOT TO USE
OR EXPLOIT GRACENOTE DATA,
THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive
license to use the Gracenote Data,
the Gracenote Software, and
Gracenote Servers will terminate if
you violate these restrictions. If your
license terminates, you agree to
cease any and all use of the
Gracenote Data, the Gracenote
Software, and Gracenote Servers.
Gracenote reserves all rights in
Gracenote Data, the Gracenote
Software, and the Gracenote

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
104 Trademarks and License Agreements
Servers, including all ownership
rights. Under no circumstances will
Gracenote become liable for any
payment to you for any information
that you provide. You agree that
Gracenote may enforce its rights
under this Agreement against you
directly in its own name.
The Gracenote service uses a
unique identifier to track queries for
statistical purposes. The purpose of
a randomly assigned numeric
identifier is to allow the Gracenote
service to count queries without
knowing anything about who you
are. For more information, see the
web page for the Gracenote Privacy
Policy for the Gracenote service.
The Gracenote Software and each
item of Gracenote Data are licensed
to you "AS IS." Gracenote makes no
representations or warranties,
express or implied, regarding the
accuracy of any Gracenote Data.
Gracenote reserves the right to
delete data from the Gracenote
Servers or to change data
categories for any cause that
Gracenote deems sufficient. Nowarranty is made that the Gracenote
Software or Gracenote Servers are
error-free or that functioning of
Gracenote Software or Gracenote
Servers will be uninterrupted.
Gracenote is not obligated to
provide you with new enhanced or
additional data types or categories
that Gracenote may provide in the
future and is free to discontinue its
services at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR
IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED
WARRANTIES OF
MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT.
GRACENOTE DOES NOT
WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR
USE OF THE GRACENOTE
SOFTWARE OR ANY
GRACENOTE SERVER. IN NO
CASE WILL GRACENOTE BE
LIABLE FOR ANY
CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR
ANY LOST PROFITS OR LOST
REVENUES.
© 2014. Gracenote, Inc. All Rights
Reserved.
MPEG4–AVC (H.264)
THIS PRODUCT IS LICENSED
UNDER THE AVC PATENT
PORTFOLIO LICENSE FOR THE
PERSONAL AND
NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE
VIDEO IN COMPLIANCE WITH
THE AVC STANDARD (“AVC
VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY
A CONSUMER ENGAGED IN A
PERSONAL AND
NON-COMMERCIAL ACTIVITY
AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED TO
PROVIDE AVC VIDEO. NO
LICENSE IS GRANTED OR SHALL
BE IMPLIED FOR ANY OTHER
USE. ADDITIONAL INFORMATION
MAY BE OBTAINED FROM MPEG
LA, LLC. SEE HTTP://
WWW.MPEGLA.COM.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Trademarks and License Agreements 105
VC-1
THIS PRODUCT IS LICENSED
UNDER THE VC-1 PATENT
PORTFOLIO LICENSE FOR THE
PERSONAL AND
NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE
VIDEO IN COMPLIANCE WITH
THE VC-1 STANDARD (“VC-1
VIDEO”) AND/OR (ii) DECODE
VC-1 VIDEO THAT WAS
ENCODED BY A CONSUMER
ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY
AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED TO
PROVIDE VC-1 VIDEO. NO
LICENSE IS GRANTED OR SHALL
BE IMPLIED FOR ANY OTHER
USE. ADDITIONAL INFORMATION
MAY BE OBTAINED FROM MPEG
LA, LLC. SEE HTTP://
WWW.MPEGLA.COM.
MPEG4–Visual
USE OF THIS PRODUCT IN ANY
MANNER THAT COMPLIES WITH
THE MPEG-4 VISUAL STANDARD
IS PROHIBITED, EXCEPT FORUSE BY A CONSUMER
ENGAGING IN PERSONAL AND
NON-COMMERCIAL ACTIVITIES.
MP3
MPEG Layer-3 audio coding
technology licensed from
Fraunhofer IIS and Thomson.
WMV/WMA
This product includes technology
owned by Microsoft Corporation and
under a license from Microsoft
Licensing, GP. Use or distribution of
such technology outside of this
product is prohibited without a
license from Microsoft Corporation
and/or Microsoft Licensing, GP as
applicable.
Map End User License
Agreement
END USER TERMS
The Map Data SD card (“Data”) is
provided for your personal, internal
use only and not for resale. It is
protected by copyright, and is
subject to the following terms (this
“End User License Agreement”) andconditions which are agreed to by
you, on the one hand, and HERE
North America, LLC (“HERE”) and
its licensors (including their
licensors and suppliers) on the
other hand.
The Data for areas of Canada
includes information taken with
permission from Canadian
authorities, including: © Her Majesty
the Queen in Right of Canada, ©
Queen's Printer for Ontario, ©
Canada Post Corporation,
GeoBase
®.
HERE holds a nonexclusive license
from the United States Postal
Service
®to publish and sell ZIP+4®
information.
© United States Postal Service
2013. Prices are not established,
controlled, or approved by the
United States Postal Service. The
following trademarks and
registrations are owned by the
USPS: United States Postal
Service, USPS, and ZIP+4.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
106 Trademarks and License Agreements
TERMS AND CONDITIONS
Personal Use Only: You agree to
use this Data for the solely
personal, noncommercial purposes
for which you were licensed, and
not for service bureau, timesharing
or other similar purposes. Except as
otherwise set forth herein, you
agree not to otherwise reproduce,
copy, modify, decompile,
disassemble or reverse engineer
any portion of this Data, and may
not transfer or distribute it in any
form, for any purpose, except to the
extent permitted by mandatory laws.
You may transfer the Data and all
accompanying materials on a
permanent basis if you retain no
copies and the recipient agrees to
the terms of this End User License
Agreement. Multi-disc sets may only
be transferred or sold as a complete
set as provided to you and not as a
subset thereof.
Restrictions
Except where you have been
specifically licensed to do so by
HERE and without limiting the
preceding paragraph, you may not(a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles
capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or
similar applications; or (b) with, or in
communication with, including
without limitation, cellular phones,
palmtop and handheld computers,
pagers, and personal digital
assistants or PDAs.
Warning
This Data may contain inaccurate or
incomplete information due to the
passage of time, changing
circumstances, sources used, and
the nature of collecting
comprehensive geographic data,
any of which may lead to incorrect
results.
No Warranty
This Data is provided to you
“as is,”
and you agree to use it at your own
risk. HERE and its licensors (and
their licensors and suppliers) make
no guarantees, representations, or warranties of any kind, express or
implied, arising by law or otherwise,
including but not limited to, content,
quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use
or results to be obtained from this
Data, or that the Data or server will
be uninterrupted or error free.
Disclaimer of Warranty
THE DATABASE IS PROVIDED ON
AN
“AS IS” AND“WITH ALL
FAULTS BASIS” AND HARMAN
(AND THEIR LICENSORS AND
SUPPLIERS) EXPRESSLY
DISCLAIM ALL OTHER
WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF
NON-INFRINGEMENT,
MERCHANTABILITY,
SATISFACTORY QUALITY,
ACCURACY, TITLE AND FITNESS
FOR A PARTICULAR PURPOSE.
NO ORAL OR WRITTEN ADVICE
OR INFORMATION PROVIDED BY
HARMAN (OR ANY OF THEIR
LICENSORS, AGENTS,

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
112 Index
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 90
English and Metric UnitConversion . . . . . . . . . . . . . . . . . . . . . 96
Error Messages . . . . . . . . . . . . . . . . . 20
F
Finding a Station . . . . . . . . . . . . . . . . 13
Fixed Mast Antenna . . . . . . . . . . . . . 18
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
G
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . 75
Guidance Problems with the Route . . . . . . . . 76
H
HD Radio Technology . . . . . . . . . . . 15
Headphones . . . . . . . . . . . . . . . . . . . . . 40
Helpful Hints for Speaking
Commands . . . . . . . . . . . . . . . . . . . . . 79
Home Page Features . . . . . . . . . . . . . 8
I
If the System Needs Service . . . . . 77
Infotainment Display Features . . . 10
Infotainment Gestures . . . . . . . . . . . 10
Infotainment System . . . . . . . . . . . . . . 3 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . 28 Infotainment System Settings . . . . 12
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 93
Loading and Ejecting Discs . . . . . . 19
M
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 88
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 89
Map Adjustments . . . . . . . . . . . . . . . . 54
Map Data Updates . . . . . . . . . . . . . . . 77
Map End User License Agreement . . . . . . . . . . . . . . . . . . . . 105
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Media Avoiding Untrusted Devices . . . . . 19
Menus and Features . . . . . . . . . . . . . 29
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Mixed-Audio Favorites . . . . . . . . . . . 15
Mobile Device Usage . . . . . . . . . . . . 17
Multi-band Antenna . . . . . . . . . . . . . . 18
N
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 57
Using the System . . . . . . . . . . . . . . . 48
Navigation Symbols . . . . . . . . . . . . . 56
O
OnStar System . . . . . . . . . . . . . . 27, 75
Over-the-Air Software
Updates . . . . . . . . . . . . . . . . . . . . 11, 95
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phone Apple CarPlay and
Android Auto. . . . . . . . . . . . . . . . . . . 91
Bluetooth. . . . . . . . . . . . . . . . . . . . 86, 87
Playing an Audio CD . . . . . . . . . . . . 19
Playing an MP3 CD . . . . . . . . . . . . . . 20
Playing from a USB . . . . . . . . . . . . . . 22
Playing the Radio . . . . . . . . . . . . . . . . 12
Port USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Positioning
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 76