service INFINITI QX56 2008 Factory Service Manual

DLK-204
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
BACK DOOR OPENER FUNCTION
BACK DOOR OPENER FUNCTION
BACK DOOR OPENER SWITCH
BACK DOOR OPENER SWITCH : Symptom TableINFOID:0000000001539068
TRUNK OPEN FUNCTION MALFUNCTION
NOTE:
• Before performing the diagnosis in the following table, check “WORK FLOW”. Refer to
DLK-6, "
Work Flow".
• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and
check each symptom.
• If the following symptoms” are detected, check systems shown in the “Diagnosis/service procedure” column in this order.
Conditions of Vehicle (Operating Conditions)
• Vehicle is in park.
BACK DOOR SWITCH
Symptom Suspect systemsRefer to
Automatic operations are not executed from the back door fully
closed or fully open position.
(Auto closure operates normally). Power liftgate switch system inspection
DLK-137
Park switch —
Power window serial link —
Pinch strip system inspection DLK-129
Automatic operations are not carried out together with open/close
operations.
(Manual operations are normal). Power liftgate switch system inspection
DLK-137Back door close switch system inspectionDLK-133
Auto back door power supply and ground cir-
cuit system inspection. DLK-65
The auto closure function does not operate.
(Stops at the halfway position for auto closing operations).
Pinch strip system inspection
DLK-129
During auto closing operations, if obstruction is detected, the door
does not operate in reverse. Back door motor assembly
DLK-236
During close or cinch operations, the door does not operate in re-
verse if the back door handle is operated. Handle switch system
DLK-136
When the keyfob is operated, the back door does not operate au-
tomatically. Remote keyless entry system inspection
DLK-99Power window serial link —
Pinch strip system inspection DLK-129
Auto closure does not operate. Half-latch switch system
DLK-131Cinch latch motor systemDLK-135
Handle switch systemDLK-136
The back door does not open.
(Closure motor rotation is not reversed). Open switch system
DLK-132
Handle switch systemDLK-136
Warning chime does not sound. Back door warning chime systemDLK-130
Auto closure operation works, but the back door is not fully closed Close switch system
DLK-133
Handle switch systemDLK-136
Cinch latch motor systemDLK-135
Back door latch assembly mechanism dam-
aged or worn.DLK-236
Auto open operation releases lock, but does not fully open back
door. Glass hatch ajar switch check
DLK-125
Glass hatch lock actuator does not operate
(Right front door must be unlocked for normal operation) Glass hatch switch check
DLK-123Glass hatch lock actuator check DLK-88
Replace BCMBCS-55
Revision: March 2010 2008 QX56

BACK DOOR OPENER FUNCTIONDLK-205
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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BACK DOOR SWITCH : Symptom TableINFOID:0000000001539069
BACK DOOR OPEN FUNCTION MALFUNCTION
NOTE:
• Before performing the diagnosis in the follo wing table, check “WORK FLOW”. Refer to DLK-6, "
Work Flow".
• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and check each symptom.
• If the following “symptoms” are detected, check syst ems shown in the “Diagnosis/service procedure” column
in this order.
Conditions of Vehicle (Operating Conditions)
• Vehicle is in park.
INTELLIGENT KEY
INTELLIGENT KEY : Symptom TableINFOID:0000000001539070
BACK DOOR OPEN FUNCTION MALFUNCTION
NOTE:
• Before performing the diagnosis in the follo wing table, check “WORK FLOW”. Refer to DLK-6, "
Work Flow".
• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and check each symptom.
• If the following symptoms” are detected, check systems shown in the “Diagnosis/service procedure” column
in this order.
Conditions of Vehicle (Operating Conditions)
• Ignition switch is not depressed.
Symptom Diagnosis/service procedureReference page
Back door open function does not operate by
back door switch (doors unlocked). 1. Refer to diagnosis chart.
DLK-204
2. Check Intermittent Incident. GI-38
Back door open function does not operate by
back door switch only.
(doors locked but Intelligent Key present).1. Outside key antenna check.
DLK-932. Intelligent Key unit power back door input signal.DLK-136
3. Intelligent Key unit power back door output signal.DLK-137
4. Intelligent Key battery and function check.DLK-102
SymptomDiagnosis/service procedureReference page
Back door open function does not operate
by Intelligent Key. 1. Check Intelligent Key battery inspection.
DLK-102
2. Intelligent Key unit power and ground check. DLK-64
3. Check intermittent incident. GI-38
Revision: March 2010 2008 QX56

DLK-206
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
WARNING FUNCTION SYMPTOMS
WARNING FUNCTION SYMPTOMS
Symptom TableINFOID:0000000001539071
WARNING FUNCTION MALFUNCTION
NOTE:
• Before performing the diagnosis in the following table, check “WORK FLOW”. Refer to
DLK-6, "
Work Flow".
• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and check each symptom.
• If the following “symptoms are detected, check systems shown in the “Diagnosis/service procedure” column
in this order.
Conditions of Vehicle (Operating Conditions)
Warning chime functions operating condition is extremely complicated, during operating confirmations, recon-
firm the list above twice in order to ensure proper operation.
Symptom Diagnosis/service procedure Reference
page
OFF position warn-
ing does not oper-
ate. For internal
1. Check ignition knob switch.
DLK-112
2. Check door switch. DLK-67
3. Check warning chime function.DLK-107
4. Check Intermittent Incident. GI-38
For external1. Check ignition knob switch.
DLK-1122. Check door switch. DLK-67
3. Check Intelligent Key warning buzzer.DLK-91
4. Check Intermittent Incident. GI-38
P position warning does not operate.1. Check Park position switch.
TM-43
2. Check door switch.DLK-67
3. Check Intelligent Key warning buzzer.DLK-91
4. Check warning chime function.DLK-107
5. Check combination meter display function.DLK-106
6. Check Intermittent Incident. GI-38
ACC warning does not operate1. Check ignition knob switch.
DLK-1122. Check warning chime function.DLK-107
3. Check combination meter display function.DLK-106
4. Check Intermittent Incident. GI-38
Revision: March 2010 2008 QX56

WARNING FUNCTION SYMPTOMSDLK-207
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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Take away warning
does not operate. Door open to close
1. Check door switch.
DLK-67
2. Check inside key antennas (1, 2, 3, 4).Rear of center console
DLK-56Luggage compartmentDLK-58
Front of center consoleDLK-60
Overhead console areaDLK-62
3. Check Intelligent Key warning buzzer. DLK-91
4. Check warning chime function.DLK-107
5. Check ignition knob switch. DLK-112
6. Check combination meter display function.DLK-106
7. Check Intermittent Incident. GI-38
Push-button igni-
tion switch opera-
tion1. Check ignition knob switch.
DLK-1122. Check inside key antennas (1, 2, 3, 4).Rear of center console
DLK-56Luggage compartmentDLK-58
Front of center consoleDLK-60
Overhead console areaDLK-62
3. Check warning chime function. DLK-107
4. Check combination meter display function.DLK-106
5. Check Intermittent Incident. GI-38
Door is open1. Check ignition knob switch.
DLK-1122. Check inside key antennas (1, 2, 3, 4).Rear of center console
DLK-56Luggage compartmentDLK-58
Front of center consoleDLK-60
Overhead console areaDLK-62
3. Check combination meter display function. DLK-106
4. Check Intermittent Incident. GI-38
Take away through
window1.
Check “TAKE OUT FROM WIN WARN” setting in “WORK SUP-
PORT”.
DLK-51
2. Check inside key antennas (1, 2, 3, 4).Rear of center console
DLK-56Luggage compartmentDLK-58
Front of center consoleDLK-60
Overhead console areaDLK-62
3. Check warning chime function. DLK-107
4. Check ignition knob switch. DLK-112
5. Check combination meter display function.DLK-106
6. Check Intermittent Incident. GI-38
Key warning chime does not operate.1. Check door switch.
DLK-67
2. Check warning chime function.DLK-107
3. Check ignition knob switch. DLK-112
4. Check combination meter display function.DLK-106
5. Check Intermittent Incident. GI-38
SymptomDiagnosis/service procedure Reference
page
Revision: March 2010 2008 QX56

DLK-208
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
WARNING FUNCTION SYMPTOMS
Door lock operation warning chime does
not operate.1. Check door switch.
DLK-67
2. Check ignition knob switch.DLK-112
3. Check Intelligent Key warning buzzer. DLK-91
4. Check inside key antennas (1, 2, 3, 4).Rear of center console
DLK-56Luggage compartmentDLK-58
Front of center consoleDLK-60
Overhead console areaDLK-62
5. Check Intermittent Incident. GI-38
SymptomDiagnosis/service procedure Reference
page
Revision: March 2010 2008 QX56

KEY REMINDER FUNCTION SYMPTOMSDLK-209
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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KEY REMINDER FUNCTION SYMPTOMS
Symptom TableINFOID:0000000001539072
KEY REMINDER FUNCTION MALFUNCTION
NOTE:
• Before performing the diagnosis in the following table, check “Work flow”. Refer to DLK-6, "
Work Flow".
• If the following symptoms” are detected, check systems shown in the “Diagnosis/service procedure” column in this order.
Conditions of Vehicle (Operating Conditions)
• “LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-III.
• “ANSWER BACK FUNCTION” is ON when setting on CONSULT-III.
• Ignition switch is in OFF position.
• All doors are closed.
• Ignition switch is not depressed.
Symptom Diagnosis/service procedureReference page
Key reminder function does not operate. 1.
Check “ANTI KEY LOCK IN FUNCTI”setting in “WORK SUP-
PORT”. DLK-51
2. Check door switch.
DLK-67
3. Check inside key antennas (1, 2, 3, 4)Rear of center console
DLK-56Luggage compartmentDLK-58
Front of center consoleDLK-60
Overhead console areaDLK-62
4. Check unlock sensor. DLK-77
5. Check Intelligent Key battery inspection.DLK-102
6. Check Intermittent Incident. GI-38
Revision: March 2010 2008 QX56

DLK-210
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
HAZARD FUNCTION
HAZARD FUNCTION
Symptom TableINFOID:0000000001539073
HAZARD AND BUZZER REMINDER FUNCTION MALFUNCTION
NOTE:
• Before performing the diagnosis in the follo
wing table, check “Work flow”. Refer to DLK-6, "
Work Flow".
• If the following symptoms” are detected, check systems shown in the “Diagnosis/service procedure” column in this order.
Conditions of Vehicle (Operating Conditions)
• “LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-III.
• “ANSWER BACK FUNCTION” is ON when setting on CONSULT-III.
• Ignition switch is in OFF position.
• All doors are closed.
• Ignition switch is not depressed.
Symptom Diagnosis/service procedureReference
page
Hazard reminder does not operate by request
switch.
(Buzzer reminder operate.) 1.
Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”.
DLK-51
2. Check hazard function.
DLK-108
3. Check Intermittent incident. GI-38
Hazard reminder does not operate by Intelligent Key.
(Buzzer reminder operate.)1.
Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”.
DLK-51
2. Check hazard function.
DLK-108
3. Check Intelligent Key battery inspection.DLK-102
Buzzer reminder does not operate by request
switch.
(Hazard reminder operate.)1.
Check “ANS BACK I-KEY LOCK” or “ANS BACK I-KEY
UNLOCK” setting in “WORK SUPPORT”. DLK-51
2. Check Intelligent Key warning buzzer.
DLK-91
3. Check Intermittent incident. GI-38
Revision: March 2010 2008 QX56

HORN FUNCTIONDLK-211
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HORN FUNCTION
Symptom TableINFOID:0000000001539074
HAZARD AND HORN REMINDER FUNCTION MALFUNCTION
NOTE:
• Before performing the diagnosis in the following table, check “Work flow”. Refer to DLK-6, "
Work Flow".
• If the following symptoms” are detected, check systems shown in the “Diagnosis/service procedure” column in this order.
Conditions of Vehicle (Operating Conditions)
• “ANSWER BACK FUNCTION” is ON when setting on CONSULT-III.
• Ignition switch is in OFF position.
• All doors are closed.
Symptom Diagnosis/service procedureReference
page
Hazard reminder does not operate by request switch.
(Horn reminder operate.) 1.
Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”. DLK-51
2. Check hazard function.
DLK-108
3. Check Intermittent Incident. GI-38
Hazard reminder does not operate by Intelligent Key.
(Horn reminder operate.)1.
Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”. DLK-51
2. Check hazard function.
DLK-108
3. Check Intelligent Key battery inspection.DLK-102
Horn reminder does not operate by request switch.
(Hazard reminder operate.)1.
Check “ANSWER BACK WITH I-KEY LOCK” or “AN-
SWER BACK WITH I-KEY UNLOCK” setting in “WORK
SUPPORT”. DLK-51
2. Check Intelligent Key warning buzzer.
DLK-91
3. Check Intermittent Incident. GI-38
Horn reminder does not operate by Intelligent Key.
(Hazard reminder operate.)1.
Check “HORN WITH KEYLESS LOCK” setting in
“WORK SUPPORT”. DLK-51
2. Check horn function.
DLK-104
3. Check Intermittent Incident. GI-38
Revision: March 2010 2008 QX56

DLK-212
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
HOMELINK UNIVERSAL TRANSCEIVER
HOMELINK UNIVERSAL TRANSCEIVER
Symptom TableINFOID:0000000001539075
HOMELINK UNIVERSAL TRANSCEIVER MALFUNCTION
Symptom
Diagnosis/service procedureReference page
Homelink universal transceiver does not operate properly. 1. Check homelink universal transceiver function.
DLK-140
2. Check Intermittent Incident. GI-38
Revision: March 2010 2008 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESDLK-213
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000001539076
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs.Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer's comments; refer to DLK-217, "
Diagnostic Worksheet". This information is necessary to duplicate
the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed descr iption or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842
Revision: March 2010 2008 QX56