JEEP GRAND CHEROKEE 2023 Owners Manual

IN CASE OF EMERGENCY309
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
ASSIST and SOS buttons will continuously illumi -
nate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
SOS Call system operation. These include, but are not
limited to, the following factors:

The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed

Equipment malfunction at the SOS operator facility

Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE JEEP® CONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated, have
an authorized dealer service the SOS Call
system immediately.

The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi -
nated, have an authorized dealer service the
Occupant Restraint Control system immediately.

WARNING!
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310IN CASE OF EMERGENCY
NOTE:
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/data) or
4G (data) and GPS signal reception, which can
prevent your vehicle from placing an emergency
call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is
required for the SOS Call system to function
properly.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment. Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
NOTE:If your vehicle is equipped with an air suspension
system, there is a feature which allows the auto
-
matic leveling to be disabled before changing a
tire. This feature can be activated through the
Uconnect system Ú page 138.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.

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IN CASE OF EMERGENCY311
NOTE:Before changing a tire or using the jack please
disable the hands free lift gate, This feature can be
disabled through the Uconnect system
Úpage 219.
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface as far
from the edge of the roadway as possible.
Avoid icy or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Turn OFF the ignition.
6. Block both front and rear of the wheel diagonally opposite of the jacking position. For
example, if changing the left front wheel, block
the right rear wheel.
Wheel Blocked Example

NOTE:Passengers should not remain in the vehicle when
the vehicle is being raised or lifted.
JACK LOCATION
The scissor-type jack and tire changing tools are
located in the rear cargo area, under the load floor.
NOTE:Depending on the vehicle’s trim level, the jacking
tool locations vary from second and third row
seating.
1. Locate and lift up on the load floor handle.

Load Floor Handle

2. Access the jack and tool storage.

Jack Storage Location (Second Row Seating)

WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
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312IN CASE OF EMERGENCY

Jack Storage Location
(Third Row Seating Without Air Suspension)
Jack Storage Location
(Third Row Seating With Air Suspension)
3. Remove the jack storage cover. To remove,
firmly press the two side tabs inward while
lifting up or out.

Jack Storage Cover Tabs

4. Release the Velcro straps and pull outward or up on the jack and tools to remove.
Jack Removal (Third Row Seating Without Air Suspension)
Jack Removal (Third Row Seating With Air Suspension)

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IN CASE OF EMERGENCY313
5. Jack And Tools Description

Jack And Tools

SPARE TIRE STOWAGE
NOTE:Depending on the vehicle’s trim level, spare tire
locations vary from second and third row seating.
Second Row Seating — If Equipped
For vehicles equipped with second row seating, the
spare tire is located in the rear cargo area under
the load floor.

Spare Tire Location (Second Row Seating)

Third Row Seating — If Equipped
For vehicles equipped with third row seating, the
spare tire is stowed under the rear of the vehicle by
means of a cable winch mechanism. To remove or
stow the spare, use the jack handle/lug wrench
connected to the square socket extension to rotate
the “spare tire drive” nut. The nut is located under
a plastic cover at the center-rear of the cargo floor
area, just inside the liftgate opening.
Spare Tire Location (Third Row Seating)
SPARE TIRE REMOVAL
Remove the spare tire before attempting to jack up
the vehicle.
NOTE:Depending on the vehicle’s trim level, the
procedure for spare tire removal varies for second
and third row seating.
1 — Jack Tool Bag
2 — Lug Nut Wrench
3 — Tow Hook (If Equipped)
4 — Jack Handle Extension (If Equipped)
5 — Fuel Funnel
6 — Scissor Jack
CAUTION!
The winch mechanism is designed for use with
the jack wrench extension tool only. Use of air
wrench or power tool may damage the winch.
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314IN CASE OF EMERGENCY
Second Row Seating — If Equipped

1. Lift up on the rear load floor to access the spare
tire. Remove the fastener securing the spare tire,
and remove the spare tire from the vehicle.

Spare Tire Fastener

2. Remove the spare tire fastener by rotating it counterclockwise.

Removing The Spare Tire Fastener
3. After removing the fastener, pull the spare tire
up away from the fastener pin and out of the
vehicle.
Third Row Seating — If Equipped

1. Lift up on the rear load floor to access the spare tire winch plug. Locate and remove plug
from the storage compartment floor to
expose the winch access hole.

Winch Nut Plug

2. Fit the jack handle extension over the winch drive nut. Use the lug wrench handle and
extension to completely lower the spare tire.
Keep turning the handle counterclockwise
until the winch stops.
Winch Drive Nut Location
Wrench Rotation

3. Slide the tire out from under the vehicle and rotate it vertically behind the rear fascia/
bumper.
4. Pull the metal retainer toward you to release it.

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IN CASE OF EMERGENCY315
(Continued)

Spare Tire Retainer

5. Slide the retainer up the steel extension tube and winch cable. Rotate the retainer and push
it through the hole in the wheel.

Releasing The Retainer

JACKING INSTRUCTIONS

Jack Warning Label

WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the wheel
to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the
Jacking Instructions for this vehicle.
WARNING!
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316IN CASE OF EMERGENCY

1. Loosen (but do not remove) the wheel lug nuts, using the lug wrench by turning them
counterclockwise, one turn, while the wheel is
still on the ground.

Loosen Lug Nuts

2. Assemble the jack and jacking tools Úpage 311.

Jack And Tools Assembled

NOTE:Proper placement for the front and rear jacking
locations is critical. See the following images for
proper jacking locations.

Jacking Locations

3. For the front axle, place the jack on the body flange just behind the front tire as indicated by
the triangular lift point symbol on the sill
molding. Do not raise the vehicle until you are
sure the jack is fully engaged.
Front Lifting Point

NOTE:The jack must be placed straight on with handle
facing outwards.

Front Jacking Location

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IN CASE OF EMERGENCY317
4. For a rear tire, place the jack in the slot on the rear tie-down bracket, just forward of the rear
tire (as indicated by the triangular lift point
symbol on the sill molding). Do not raise the
vehicle until you are sure the jack is fully
engaged.

Rear Lifting Point Rear Jacking Location

5. Raise the vehicle by turning the jack screw clockwise. Raise the vehicle only until the tire
just clears the surface and enough clearance
is obtained to install the spare tire. Minimum
tire lift provides maximum stability.
6. Remove the lug nuts and wheel.
7. Position the spare wheel/tire on the vehicle and install the lug nuts with the cone-shaped
end toward the wheel. Lightly tighten the nuts.
Mounting Spare Tire

8. Lower the vehicle by turning the jack screw counterclockwise, and remove the jack and
wheel blocks.
CAUTION!
Do NOT raise the vehicle by the body side sill
molding. Be sure the jack is placed in the proper
engagement location on the inside of the panel.
Damage of the vehicle may occur if the
procedure is not properly followed.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the inflatable spare tire is mounted
incorrectly.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
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318IN CASE OF EMERGENCY
9. Finish tightening the lug nuts. Push down on the wrench while at the end of the handle for
increased leverage. Tighten the lug nuts in a
star pattern until each nut has been tightened
twice. For correct lug nut torque Úpage 396.
If in doubt about the correct tightness, have
them checked with a torque wrench by an
authorized dealer or at a service station.

Tighten Lug Nuts

10. Lower the jack to the fully closed position.
11. Return the Jack and tools back into the jack storage bin. Reinstall the jack storage cover by
firmly pushing down until the two side clips
lock into position. 12. After 25 miles (40 km), check the lug nut
torque with a torque wrench to ensure that all
lug nuts are properly seated against the wheel.
13. Have the aluminum road wheel and tire repaired as soon as possible and properly
secure the spare tire, jack and tool kit.
NOTE:Do not drive with the spare tire installed for more
than 50 miles (80 km) at a max speed of 50 mph
(80 km/h).
Second Row Seating — If Equipped

1. Securely store the road wheel in the cargo area.

Road Wheel Installed In Spare Tire Location

2. Turn the fastener clockwise until secured.

Reinstalling Tire Fastener

WARNING!
A loose tire or jack thrown forward in a collision
or hard stop could endanger the occupants of
the vehicle. Always stow the jack parts and the
spare tire in the places provided. Have the
deflated (flat) tire repaired or replaced
immediately.

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