ESP LEXUS NX300H 2019 Workshop Manual

3065-5. Using the other interior features
LEXUS NX300h Owners Manu-
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Subscribers have the following Safety
Connect services available:
Automatic Collision Notification
*
Helps drivers receive necessary response
from emergency service providers.
(  P.307)
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
( P.307)
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-center sup-
port. ( P.307)
 Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( P.307)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call 1-800-25-LEXUS (1-800-
255-3987) in the Unites States (1-
800-26-LEXUS in Canada), (1-877-
539-8777 in Puerto Rico), or push the
“SOS” button in your vehicle for fur-
ther subscription details.
■Safety Connect Serv ices Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Le xus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative condition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will not function in the United
States Virgin Islands, and Enhanced
Roadside Assistance will not function in
the United States Virgin Islands. No
Safety Connect services will function
outside of the United States in countries
other than Canada. For vehicles first sold
in the USVI, no Safety Connect services
will function in and outside the United
States Virgin Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, French and Spanish.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
Services
Subscription

3075-5. Using the other interior features
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Interior features
When the power switch is turned to
ON mode, the red indicator light
comes on for 2 seconds then turns off.
Afterward, the gree n indicator light
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty- based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
Safety Connect LED light Indi-
cators
Safety Connect services

3156-1. Maintenance and care
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Maintenance and care
 Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
 If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%. Wring out any excess
water from the cloth and thoroughly
wipe off remaining traces of deter-
gent and water.
■Shampooing the carpets
There are several commercial foaming-type
cleaners available. Use a sponge or brush
to apply the foam. Rub in overlapping cir-
cles. Do not use water. Wipe dirty surfaces
and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible.
■Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or spon ge. Also check the
belts periodically for excessive wear, fraying
or cuts.
■Front side windows with UV protective
coating (vehicles with UV protective
coating)
The front side windows have UV protective
coating. To prevent any damage to the UV
protective coating, observe the following:
●If the windows are dirty, gently wipe them
with a cloth soaked in water or lukewarm
water as soon as possible.
●If the windows are very dirty, do not open
and close them repeatedly.Cleaning and protecting the
vehicle interior
Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehi-
cle, such as on the floor, in the hybrid
battery (traction battery) air vents, and
in the luggage compartment.
Doing so may cause the hybrid battery,
electrical components, etc. to mal-
function or catch fire.
●Do not get any of the SRS components
or wiring in the vehicle interior wet.
(  P.32)
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury.
■Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructin g the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gasoline,
alkaline or acidic solutions, dye, and
bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.

3166-1. Maintenance and care
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Clean the air intake vents by the follow-
ing procedures to prevent dust from
accumulating in them, or to prevent
them from clogging.
There are air intake vents on the both sides
of the seats.
■Cleaning the air intake vents
1 Remove the dust from the vents
with a vacuum cleaner etc.
Clean the vents of the both sides.
2Start the hybrid system and check
that the warning message on the
multi-information display disap-
pears.
NOTICE
■Preventing damage to leather sur-
faces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather
surfaces immediately.
●Do not expose the vehicle to direct
sunlight for extended periods of time.
Park the vehicle in the shade, espe-
cially during summer.
●Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather
surface if the vehicle interior heats up
significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system
may be damaged if water comes into
contact with electrical components such
as the audio system above or under the
floor of the vehicle. Water may also
cause the body to rust.
■When cleaning the inside of the wind-
shield (vehicles with Lexus Safety
System+)
Do not allow glass cleaner to contact the
lens. Also, do not touch the lens.
(  P.198)
■Cleaning the inside of the rear win-
dow
●Do not use glass cleaner to clean the
rear window, as this may cause dam-
age to the rear window defogger
heater wires or antenna. Use a cloth
dampened with lukewarm water to
gently wipe the window clean. Wipe
the window in strokes running parallel
to the heater wires or antenna.
●Be careful not to scratch or damage
the heater wires or antenna.
■Cleaning the front side windows
Do not use any compound or abrasive
product (e.g., glass cleaner, detergent,
wax) to clean the windows. It may dam-
age the coating.
Cleaning the air intake vents

3196-2. Maintenance
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Maintenance and care
6-2.Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts
be used for repairs to ensure performance
of each system. If non-Lexus parts are used
in replacement or if a repair shop other than
a Lexus dealer perfor ms repairs, confirm
the warranty coverage.
■Allow inspection and repairs to be per-
formed by a Lexus dealer
●Lexus technicians are well-trained spe-
cialists and are kept up to date with the
latest service information. They are well
informed about the operation of all sys-
tems on your vehicle.
●Keep a copy of the repa ir order. It proves
that the maintenance that has been per-
formed is under warra nty coverage. If any
problem should arise while your vehicle is
under warranty, your Lexus dealer will
promptly take care of it.
General maintenance should be per-
formed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance sched-
ule.
For details about ma intenance items and
schedules, refer to the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■Resetting the message indicating main-
tenance is required (U.S.A. only)
After the required maintenance is pre-
formed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedures
described below:
1 Press or of the meter control
switches and select .
Maintenance requirements
To ensure safe and economical driv-
ing, day-to-day care and regular
maintenance are essential. It is the
owner’s responsibility to perform
regular checks. Lexus recommends
the following maintenance:
WARNING
■If your vehicle is not properly main-
tained
Improper maintenanc e could result in
serious damage to the vehicle and possi-
ble death or serious injury.
■Handling of the 12-volt battery
●Engine exhaust, some of its constitu-
ents, and a wide variety of automobile
components contain or emit chemicals
known to the State of California to
cause cancer and birth defects and
other reproductive harm. Work in a
well ventilated area.
●Oils, fuels and fluids contained in vehi-
cles as well as waste produced by
component wear contain or emit
chemicals known to the State of Cali-
fornia to cause cancer and birth
defects or other re productive harm.
Avoid exposure and wash any affected
area immediately.
●12-volt Battery post s, terminals and
related accessories contain lead and
lead compounds which are known to
cause brain damage. Wash your hands
after handling. ( P.334)
General maintenance
Scheduled maintenance

3757-2. Steps to take in an emergency
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When trouble arises
●Avoid abrupt maneuvering and brak-
ing. If the vehicle tires deteriorate, you
could lose control of the steering
wheel or the brakes.
■If a blowout or sudden air leakage
should occur
The tire pressure warning system may
not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if pro-
vided), should be checked monthly when
cold and inflated to the inflation pressure
recommended by the vehicle manufac-
turer on the vehicle placard or tire infla-
tion pressure label (tire and load
information label). (I f your vehicle has
tires of a different size than the size indi-
cated on the vehicle placard or tire infla-
tion pressure label [tire and load
information label], yo u should determine
the proper tire infl ation pressure for
those tires.)
As an added safety feature, your vehicle
has been equipped with a tire pressure
monitoring system (TPMS-tire pressure
warning system) that illuminates a low
tire pressure telltale (tire pressure warn-
ing light) when one or more of your tires
is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale
(tire pressure warnin g light) illuminates,
you should stop and check your tires as
soon as possible, and inflate them to the
proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire
to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect
the vehicle’s handling and stopping abil-
ity.
Please note that the TPMS (tire pressure
warning system) is not a substitute for
proper tire maintenance, and it is the
driver’s responsibility to maintain correct
tire pressure, even if under-inflation has
not reached the level to trigger illumina-
tion of the TPMS low tire pressure telltale
(tire pressure warning light).
Your vehicle has also been equipped with
a TPMS (tire pressure warning system)
malfunction indicator to indicate when
the system is not operating properly. The
TPMS (tire pressure warning system)
malfunction indicator is combined with
the low tire pressure telltale (tire pres-
sure warning light) . When the system
detects a malfunction, the telltale will
flash for approximately one minute and
then remain continuously illuminated.
This sequence will continue upon subse-
quent vehicle start-ups as long as the
malfunction exists. When the malfunction
indicator is illuminated, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS (tire pressure warning system)
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels
on the vehicle that prevent the TPMS
(tire pressure warning system) from func-
tioning properly. Always check the
TPMS (tire pressure warning system)
malfunction telltale after replacing one
or more tires or wheels on your vehicle to
ensure that the replacement or alternate
tires and wheels allow the TPMS (tire
pressure warning system) to continue to
function properly.
NOTICE
■To ensure the tire pressure warning
system operates properly
Do not install tires with different specifi-
cations or makers, as the tire pressure
warning system may not operate prop-
erly.

3947-2. Steps to take in an emergency
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■Starting the hybrid system when the 12-
volt battery is discharged
The hybrid system cannot be started by
push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio sys-
tem while the hybrid system is off.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradua lly even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.)
■When the 12-volt battery is removed or
discharged
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.
●The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.
●The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off.
If you are unsure what mode the power
switch was in before the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
●Some systems may require initialization.
■When replacing the 12-volt battery
●Use a 12-volt battery that the case size is
same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent
(60Ah) or greater, and performance rat-
ing (CCA) is equivalent (460A) or
greater.
• If the sizes differ, the 12-volt battery can-
not be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehicle is not
used is a short time, the 12-volt battery
may discharge and hybrid system may
not be able to start.
●After exchanging, firmly attach the fol-
lowing items to the exhaust hole of the 12-
volt battery.
• Use the exhaust hose that was attached to the 12-volt battery before
exchanging and confirm that it is firmly
connected to the hole section of the vehi-
cle.
• Use the exhaust hole plug included
with the 12-volt battery exchanged or the
one installed on the battery prior to the
exchange. (Depending on the 12-volt
battery to be exchanged, the exhaust
hole may be plugged.)
For details, consult your Lexus dealer.
C
A
B

3987-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_M78287_enWater can be used in an emergency if
coolant is unavailable.
6
After stopping the hybrid system
and waiting for 5 minutes or more,
start the hybrid system again and
check if “Hybrid System Over-
heated” is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact your
Lexus dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be driven
normally.
However, if the message appears again fre-
quently, contact your Lexus dealer.
WARNING
■To prevent an accident or injury when
inspecting under the hood of your
vehicle
Observe the following precautions.
Failure to do so may result in serious
injury such as burns.
●If steam is seen coming from under the
hood, do not open the hood until the
steam has subsided. The engine com-
partment may be very hot.
●After the hybrid system has been
turned off, check that the “READY”
indicator is off. When the hybrid sys-
tem is operating, the gasoline engine
may automatically start, or the cooling
fan may suddenly operate even if the
gasoline engine stops. Do not touch or
approach rotating parts such as the
fan, which may lead to fingers or cloth-
ing (especially a tie, a scarf or a muf-
fler) getting caught, resulting in serious
injury.
●Do not loosen the coolant reservoir
cap while the hybrid system and radia-
tor are hot.
High temperature steam or coolant
could spray out.
NOTICE
■When adding engine/power control
unit coolant
Add coolant slowly after the hybrid sys-
tem has cooled down sufficiently. Adding
cool coolant to a hot hybrid system too
quickly can cause dama ge to the hybrid
system.
■To prevent damage to the cooling sys-
tem
Observe the following precautions:
●Avoid contaminating the coolant with
foreign matter (such as sand or dust
etc.).
●Do not use any coolant additive.

4158-1. Specifications
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Vehicle specifications
grading.
Your Lexus dealer will help answer any
questions you may have as you read this
information.
■DOT quality grades
All passenger vehicle tires must con-
form to Federal Safety Requirements in
addition to these grades. Quality
grades can be found where applicable
on the tire sidewall between tread
shoulder and maximum section width.
For example: Treadwear 200 Traction AA
Temperature A
■Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the tire
when tested under controlled condi-
tions on a specified government test
course.
For example, a tire graded 150 would wear
one and a half (1 - 1/2) times as well on the
government course as a tire graded 100.
The relative performa nce of tires depends
upon the actual conditions of their use,
however, and may depart significantly from
the norm due to variatio ns in driving habits,
service practices and differences in road
characteristics and climate.
■Traction AA, A, B, C
The traction grades, from highest to
lowest, are AA, A, B and C, and they
represent the tire’s ability to stop on
wet pavement as measured under con-
trolled conditions on specified govern-
ment test surfaces of asphalt and
concrete.
A tire marked C may have poor traction
performance. Warning: The traction grade assigned to
this tire is based on braking (straight
ahead) traction tests and does not include
cornering (turning) traction.
■Temperature A, B, C
The temperature grades are A (the
highest), B, and C, representing the
tire’s resistance to the generation of
heat and its ability to dissipate heat
when tested under controlled condi-
tions on a specified indoor laboratory
test wheel.
Sustained high temperature can cause the
material of the tire to degenerate and
reduce tire life, and excessive temperature
can lead to sudd en tire failure.
Grade C corresponds to a level of perfor-
mance which all passenger car tires must
meet under the Fede ral Motor Vehicle
Safety Standard No. 109.
Grades B and A represent higher levels of
performance on the laboratory test wheel
than the minimum required by law.
Warning: The temperature grades for this
tire are established for a tire that is prop-
erly inflated and not overloaded.
Excessive speed, unde rinflation, or exces-
sive loading, either separately or in combi-
nation, can cause heat buildup and
possible tire failure.

4178-1. Specifications
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Vehicle specifications
Rim type
designationThe industry manufac-
turer’s designation for a rim
by style or code
Rim widthNominal distance between
rim flanges
Vehicle
capacity
weight
(Total load
capacity)The rated cargo and lug-
gage load plus 150 lb. (68
kg) times the vehicle’s des-
ignated seating capacity
Vehicle max-
imum load
on the tire
The load on an individual
tire that is determined by
distributing to each axle its
share of the maximum
loaded vehicle weight, and
dividing by two
Vehicle nor-
mal load on
the tire
The load on an individual
tire that is determined by
distributing to each axle its
share of curb weight, acces-
sory weight, and normal
occupant weight (distrib-
uted in accordance with
Table 1
* below), and dividing
by two
Weather
sideThe surface area of the rim
not covered by the inflated
tire
Bead
The part of the tire that is
made of steel wires,
wrapped or reinforced by
ply cords and that is shaped
to fit the rim
Bead sepa-
rationA breakdown of the bond
between components in the
bead
Tire related termMeaning
Bias ply tire
A pneumatic tire in which
the ply cords that extend to
the beads are laid at alter-
nate angles substantially
less than 90 degrees to the
centerline of the tread
Carcass
The tire structure, except
tread and sidewall rubber
which, when inflated, bears
the load
Chunking
The breaking away of
pieces of the tread or side-
wall
CordThe strands forming the
plies in the tire
Cord sepa-
rationThe parting of cords from
adjacent rubber com-
pounds
Cracking
Any parting within the
tread, sidewall, or innerliner
of the tire extending to cord
material
CT
A pneumatic tire with an
inverted flange tire and rim
system in which the rim is
designed with rim flanges
pointed radially inward and
the tire is designed to fit on
the underside of the rim in a
manner that encloses the
rim flanges inside the air
cavity of the tire
Extra load
tire
A tire designed to operate
at higher loads and at
higher inflation pressures
than the corresponding
standard tire
Tire related termMeaning