key LEXUS RX350 2011 Manual PDF

665
What to do if...
What to do if...
A tire puncturesP. 5 6 4If you have a flat tire
The engine does not start
P. 5 7 7If the engine will not start
P. 1 0 1Engine immobilizer system
P. 5 8 4If the battery is discharged
The shift lever cannot be
moved outP. 5 7 9
If the shift lever cannot be shifted
from P
The engine coolant temperature
gauge enters the red zone
Steam can be seen coming
from under the hood
P. 5 8 7If your vehicle overheats
The key is lostP. 5 8 0If you lose your keys
The battery runs outP. 5 8 4If the battery is discharged
The doors cannot be lockedP. 4 7Side doors
P. 5 0Back door
The horn begins to soundP. 1 0 3Alarm
The vehicle is stuck in mud or
sandP. 5 9 0If the vehicle becomes stuck

TABLE OF CONTENTS
OWNER AMENITIES
Complimentary Services
First Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Second Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Loaner Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Travel Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Other Benefits and Assistance
Quality Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Vehicle Service History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Vehicle Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Body Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
WARRANTY INFORMATION
Introduction
If You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
The Lexus Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4
Warranty Coverages at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Your Warranties in Detail
General Warranty Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Federal Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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OTHER BENEFITS AND ASSISTANCE
training, equipment, quality and cus-
tomer satisfaction. These repair cen-
ters use Genuine Lexus Parts exclu-
sively in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical back-up
key. The electronic key controls the
remote-entry and theft-deterrent sys-
tems, enables the push-button start
switch and controls the engine immo-
bilizer. The mechanical key can be
removed from the electronic key and
used to operate the driver’s door lock,
the glove box lock and the trunk lock
(if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealer-
ship. If a Smart Key or the key-num-
ber plate is not available, a Lexus
dealer or certain locksmiths can
obtain the key code from a restricted-
access database. These businesses
can also access a service utility to
register the keys to the vehicle if all
registered keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key from
the code on the key-number plate.
Certain bonded/registered lock-
smiths may also be able to generate
a replacement mechanical key. If a
Lexus dealer is not available, please
refer to www.aloa.orgto find a bond-
ed/registered locksmith who per-
forms high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare Smart
Key and the key-number plate in a
safe place. If you record the key num-
ber in more than one place, do not
record it in a way that can be easily
identified and associated with the
vehicle. For example, don’t leave the
number somewhere that can be
accessed by a valet. It is wise to keep
a copy of the key number outside of
the vehicle.
Other Benefits and Assistance8
AMENITIES
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀1฀-฀8฀c฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀6฀:฀3฀8฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀8

SCHEDULED MAINTENANCE LOG

MAINTENANCE
Scheduled Maintenance Log49
18 Months or 15,000 Miles
Clean air conditioner filter
Inspect and adjust all fluid levels
Replace Smart Key battery
Reset maintenance reminder light
Re-torque nuts and bolts of drive shaft (AWD)
Rotate tires
Visually inspect brake pads, calipers and rotors
Check installation of driver’s floor mat
Road-test vehicle
Inspect the following:
___ Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Engine coolant (see page 70)
___Exhaust pipes and mountings
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for
conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under either of these special operating conditions, perform these
additional items:
Driving off-road, on dirt roads or on dusty roads:
Inspect engine air filter
Tighten nuts and bolts on chassis
To wing a trailer, using a car-top carrier or heavy vehicle loading:
R eplace rear differential oil (AWD)
Replace transfer case oil (AWD)
Tighten nuts and bolts on chassis ___R ack and pinion assembly
___Rear differential oil (AWD)
___Steering linkage and boots
___Transfer case oil (AWD)
Date: ___________________________ Mileage: __________________________
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀4฀8฀-฀8฀0฀j฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀5฀2฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀4฀9

SCHEDULED MAINTENANCE LOG

MAINTENANCE
Scheduled Maintenance Log5 1
36 Months or 30,000 Miles
R eplace engine oil with 0W-20 oil; replace oil filter
Reset maintenance reminder light
Rotate tires
Re-torque nuts and bolts of drive shaft (AWD)
Replace air conditioner filter
Replace brake fluid
Replace engine air filter
Inspect the following:
___ Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Brake rotor thickness and runout
___Engine coolant (see page 70)
___Exhaust pipes and mountings
___Fuel lines and connections, fuel tank band
and fuel tank vapor vent s y stem hoses
If you drive primarily under either of these special operating conditions, perform these
additional items:
Driving off-road, on dirt roads or on dusty roads:
T ighten nuts and bolts on chassis
To wing a trailer, using a car-top carrier or heavy vehicle loading:
R eplace rear differential oil (AWD)
Replace transfer case oil (AWD)
Tighten nuts and bolts on chassis ___F uel tank cap gasket
___Rack and pinion assembly
___Rear differential oil (AWD)
___Steering linkage and boots
___Transfer case oil (AWD)
___Transmission for signs of leakage R eplace Smart Key batter y
V isually inspect brake pads, caliper s
and rotors
Check installation of driver’s floor mat
Road-test vehicle
Date: ___________________________ Mileage: __________________________
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀4฀8฀-฀8฀0฀j฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀5฀2฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀5฀1

SCHEDULED MAINTENANCE LOG

MAINTENANCE
Scheduled Maintenance Log53
54 Months or 45,000 Miles
Clean air conditioner filter
Inspect and adjust all fluid levels
Replace Smart Key battery
Reset maintenance reminder light
Re-torque nuts and bolts of drive shaft (AWD)
Rotate tires
Visually inspect brake pads, calipers and rotors
Check installation of driver’s floor mat
Road-test vehicle
Inspect the following:
___ Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Engine coolant (see page 70)
___Exhaust pipes and mountings
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for
conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under either of these special operating conditions, perform these
additional items:
Driving off-road, on dirt roads or on dusty roads:
Inspect engine air filter
Tighten nuts and bolts on chassis
To wing a trailer, using a car-top carrier or heavy vehicle loading:
R eplace rear differential oil (AWD)
Replace transfer case oil (AWD)
Tighten nuts and bolts on chassis ___R ack and pinion assembly
___Rear differential oil (AWD)
___Steering linkage and boots
___Transfer case oil (AWD)
Date: ___________________________ Mileage: __________________________
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀4฀8฀-฀8฀0฀j฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀5฀2฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀5฀3

SCHEDULED MAINTENANCE LOG

MAINTENANCE
Scheduled Maintenance Log55
7 2 Months or 60,000 Miles
R eplace engine oil with 0W-20 oil; replace oil filter
Re-torque nuts and bolts of drive shaft (AWD)
Replace air conditioner filter
Replace brake fluid
Replace engine air filter
Replace Smart Key batter y
R eset maintenance reminder light
Inspect the following:
___ Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Brake rotor thickness and runout
___Drive belt
s
___ Engine coolant (see page 70)
___Exhaust pipes and mountings
___Fuel lines and connections, fuel t ank band
and fuel t ank vapor vent s y stem hoses
If you drive primarily under either of these special operating conditions, perform these
additional items:
Driving off-road, on dirt roads or on dusty roads:
T ighten nuts and bolts on chassis
To wing a trailer, using a car-top carrier or heavy vehicle loading:
R eplace rear differential oil (AWD)
Replace transfer case oil (AWD)
Replace transmission fluid
Tighten nuts and bolts on chassis ___F uel tank cap gasket
___Rack and pinion assembly
___Rear differential oil (AWD)
___Steering linkage and boots
___Transfer case oil (AWD)
___Transmission for signs of leakage Rot ate tires
Visually inspect brake pads, caliper s
and rotors
Check installation of driver’s floor mat
Road-test vehicle
Date: ___________________________ Mileage: __________________________
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀4฀8฀-฀8฀0฀j฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀5฀2฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀5฀5

SCHEDULED MAINTENANCE LOG

MAINTENANCE
Scheduled Maintenance Log57
90 Months or 75,000 Miles
Clean air conditioner filter
Inspect and adjust all fluid levels
Re-torque nuts and bolts of drive shaft (AWD)
Replace Smart Key battery
Reset maintenance reminder light
Rotate tires
Visually inspect brake pads, calipers and rotors
Check installation of driver’s floor mat
Road-test vehicle
Inspect the following:
___ Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Drive belt
___Engine coolant (see page 70)
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for
conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under either of these special operating conditions, perform these
additional items:
Driving off-road, on dirt roads or on dusty roads:
Inspect engine air filter
Tighten nuts and bolts on chassis
To wing a trailer, using a car-top carrier or heavy vehicle loading:
R eplace rear differential oil (AWD)
Replace transfer case oil (AWD)
Tighten nuts and bolts on chassis ___ Exhaust pipes and mountings
___Rack and pinion assembly
___Rear differential oil (AWD)
___Steering linkage and boots
___Transfer case oil (AWD)
Date: ___________________________ Mileage: __________________________
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀4฀8฀-฀8฀0฀j฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀5฀2฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀5฀7

SCHEDULED MAINTENANCE LOG

MAINTENANCE
Scheduled Maintenance Log59
108 Months or 90,000 Miles
R eplace engine oil with 0W-20 oil; replace oil filter
Re-torque nuts and bolts of drive shaft (AWD)
Replace air conditioner filter
Replace brake fluid
Replace engine air filter
Replace Smart Key battery
Reset maintenance reminder light
Inspect the following:
___ Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Brake rotor thickness and runout
___Drive belt
___Engine coolant (see page 70)
___Exhaust pipes and mountings
___Fuel lines and connections, fuel t ank band
and fuel tank vapor vent s y stem hoses
If you drive primarily under either of these special operating conditions, perform these
additional items:
Driving off-road, on dirt roads or on dusty roads:
T ighten nuts and bolts on chassis
To wing a trailer, using a car-top carrier or heavy vehicle loading:
R eplace rear differential oil (AWD)
Replace transfer case oil (AWD)
Tighten nuts and bolts on chassis ___F uel tank cap gasket
___Rack and pinion assembly
___Rear differential oil (AWD)
___Steering linkage and boots
___Transfer case oil (AWD)
___Transmission for signs of leakage Rot ate tires
Visually inspect brake pads, caliper s
and rotors
Check installation of driver’s floor mat
Road-test vehicle
Date: ___________________________ Mileage: __________________________
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀4฀8฀-฀8฀0฀j฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀5฀2฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀5฀9

SCHEDULED MAINTENANCE LOG

MAINTENANCE
Scheduled Maintenance Log61
12 6 Months or 105,000 Miles
Clean air conditioner filter
Inspect and adjust all fluid levels
Re-torque nuts and bolts of drive shaft (AWD)
Replace Smart Key battery
Reset maintenance reminder light
Rotate tires
Visually inspect brake pads, calipers and rotors
Check installation of driver’s floor mat
Road-test vehicle
Inspect the following:
___ Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Drive belt
___Exhaust pipes and mountings
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for
conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under either of these special operating conditions, perform these
additional items:
Driving off-road, on dirt roads or on dusty roads:
Inspect engine air filter
Tighten nuts and bolts on chassis
To wing a trailer, using a car-top carrier or heavy vehicle loading:
R eplace rear differential oil (AWD)
Replace transfer case oil (AWD)
Tighten nuts and bolts on chassis ___R ack and pinion assembly
___Rear differential oil
___Steering linkage and boots
___Transfer case oil (AWD)
Date: ___________________________ Mileage: __________________________
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀4฀8฀-฀8฀0฀j฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀5฀2฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀6฀1