sport LINCOLN MKZ HYBRID 2013 Owners Manual

Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents

GENERAL INFORMATION
See the following sections for
directions on how to properly use
safety restraints for children.
WARNINGS
Always make sure your child is
secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must
be bought separately from your
vehicle. Failure to follow these
instructions and guidelines may result
in an increased risk of serious injury or
death to your child. All children are shaped
differently. The
recommendations for safety restraints
are based on probable child height,
age and weight thresholds from
National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford
recommends checking with a NHTSA WARNINGS
Certified Child Passenger Safety
Technician (CPST) and consult your
pediatrician to make sure your child
seat is appropriate for your child, and
is compatible with and properly
installed in your vehicle. To locate a
child seat fitting station and CPST,
contact the NHTSA toll free at
1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John
Ambulance office for referral to a
CPST or for further information,
contact your provincial ministry of
transportation, locate your local St.
John Ambulance office by searching
for St. John Ambulance on the
internet, or Transport Canada at
1-800-333-0371
(http://www.tc.gc.ca). Failure to
properly restrain children in safety
seats made especially for their height,
age, and weight may result in an
increased risk of serious injury or death
to your child. 15
MKZ (CC9) Child Safety

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from
a deploying airbag is the greatest
close to the trim covering the airbag
module. All occupants of your vehicle,
including the driver, should
always properly wear their safety
belts, even when an airbag
supplemental restraint system is
provided. Failure to properly wear your
safety belt could seriously increase
the risk of injury or death. Always transport children 12
years old and under in the back
seat and always properly use
appropriate child restraints. Failure to
follow this could seriously increase
the risk of injury or death. Never place your arm over the
airbag module as a deploying
airbag can result in serious arm
fractures or other injuries. Airbags can kill or injure a child
in a child seat. Never place a
rear-facing child seat in front of an
active airbag. If you must use a
forward-facing child seat in the front
seat, move the seat upon which the
child seat is installed all the way back. Do not attempt to service, repair,
or modify the airbag
supplemental restraint systems or its
fuses as you could be seriously injured
or killed. Contact your authorized
dealer as soon as possible. WARNINGS
Several airbag system
components get hot after
inflation. To reduce the risk of injury,
do not touch them after inflation. If the airbag has deployed, the
airbag will not function again
and must be replaced immediately. If
the airbag is not replaced, the
unrepaired area will increase the risk
of injury in a crash. The airbags are a supplemental
restraint system and are designed to
work with the safety belts to help
protect the driver and right front
passenger from certain upper body
injuries. Airbags do not inflate slowly;
there is a risk of injury from a
deploying airbag.
Note:
You will hear a loud bang and
see a cloud of harmless powdery
residue if an airbag deploys. This is
normal.
The airbags inflate and deflate rapidly
upon activation. After airbag
deployment, it is normal to notice a
smoke-like, powdery residue or smell
the burnt propellant. This may consist
of cornstarch, talcum powder (to
lubricate the bag) or sodium
compounds (for example, baking
soda) that result from the combustion
process that inflates the airbag. Small
amounts of sodium hydroxide may be
present which may irritate the skin
and eyes, but none of the residue is
toxic.
42
MKZ (CC9) Supplementary Restraints System

Information
Displays a number of different system tutorials.
Use the up or down arrows to scroll through the
tutorials. Then press OK to view.
Tutorial
Warnings
Displays the associated driver alert graphic.
Driver Alert
MyKeys (Number of MyKeys programmed)
MyKey
MyKey Miles (km) (Distance traveled using a
programmed MyKey)
Admin Keys (Number of admin keys)
All active warnings will display first if applicable.
The system check menu may appear different
based upon equipment options and current
vehicle status. Use the up or down arrow buttons
to scroll through the list.
System
Check
Settings In this mode, you can
configure different driver
setting choices.
Note:
Some items are optional and
may not appear. Settings
Menu level 5
Menu level 4
Menu level 3
Menu level 2
—
On / Off
Traction Control
Driver Assist
Sport / Normal /Comfort
Handling in D
Drive Control
Normal / Sport
Handling in S
—
On (default on key
cycle) / Off
Blindspot
High / Normal /Low
Sensitivity
Collision Warn
On / Off
Distance Alert
113
MKZ (CC9) Information DisplaysE100023

Action
Message
Displayed when the kit needs service. See yourauthorized dealer.
Service Tire Mobility
Kit
Displays to indicate that the vehicle is still in Transport
or Factory mode. This may not allow some features tooperate properly. See your authorized dealer.
Transport / Factory
Mode
Informs the driver that the powertrain needs servicedue to a powertrain malfunction.
See Manual
MyKey Action
Message
Displayed during key programming when MyKey cannot be programmed.
MyKey Not Created
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when starting the vehicle and MyKey is in useand the MyKey speed limit is on.
Speed Limited to XX
MPH/km/h
Displays when a MyKey is in use and the MyKey speed
limit is on and the vehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top
Speed
Displays when a MyKey is in use and the MyKey speed limit is reached.
Vehicle at Top Speed
of MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt-Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and AdvanceTrac is activated.
AdvanceTrac On -
MyKey Setting
126
MKZ (CC9) Information Displays

Action
Message
See your authorized dealer.
SHIFT SYS FAULT
Neutral Unavailable Service Required
See your authorized dealer.
SHIFT SYS FAULT
Sport Unavailable Service Required
See your authorized dealer.
SHIFT SYS FAULT
Low Unavailable
Service Required
Displays when neutral tow is active and the ignition
needs to be turned off. See Towing the Vehicle on
Four Wheels (page 245).
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays while attempting to exit neutral tow. The brake
pedal needs to be depressed and park button selectedto deactivate.
See Towing the Vehicle on Four
Wheels (page 245).
Neutral Tow Engaged
Depress Brake andSelect Park to Exit Neutral Tow
Displays when neutral tow is active and the park brakeneeds to be released.
See Towing the Vehicle on
Four Wheels (page 245).
Neutral Tow Remove
Park Brake for Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disen-
gaged
133
MKZ (CC9) Information Displays

Adaptive cruise control, distance between vehicle settings
Dynamic beha-
vior
Distance gap
Time gap,
seconds
Graphic
display, bars indicatedbetweenvehicles
Set speed
yd (m)
mph ( km/h)
Sport
31 yd (28 m)
1
1
62 mph
(100 km/h)
Normal
43 yd (39 m)
1.4
2
62 mph
(100 km/h)
Normal
55 yd (50 m)
1.8
3
62 mph
(100 km/h)
Comfort
67 yd (61 m)
2.2
4
62 mph
(100 km/h)
Each time you start the vehicle, the
system will select the last chosen gap
for the current driver.
Disengaging the System
Press the brake pedal or press CNCL.
The last set speed will display in grey
but will not erase.
Overriding the System WARNING
Whenever the driver is overriding
the system by pressing the
accelerator pedal, the system will not
automatically apply the brakes to
maintain separation from any vehicle
ahead. You can override the set speed and
gap distance by pressing the
accelerator pedal. When you override the
system, the green indicator
light illuminates and the
lead vehicle graphic does not show in
the information display.
The system will resume operation
when you release the accelerator
pedal. The vehicle speed will decrease
to the set speed, or a lower speed if
following a slower vehicle.
214
MKZ (CC9) Cruise ControlE144529

•
Comfort – Provides a more relaxed
driving experience, maximizing
comfort. Steering effort is
decreased and suspension
movement is more fluid. Comfort
mode is ideal when enhanced
traveling comfort is desired.
• Normal – Delivers a balanced
combination of comfortable,
controlled ride and confident
handling. This mode provides an
engaging drive experience and a
direct connection to the road
without sacrificing any of the
composure demanded from a
luxury vehicle.
• Sport – Provides a sportier driving
experience. Suspension stiffens,
with an emphasis on handling and
control. The engine responds more
directly to your inputs and takes
on a more powerful tone. Sport
mode is intended to be used during
more spirited driving.
Using Lincoln Drive Control
You can configure which of the Drive
Control modes are active when the
vehicle is in D (Drive) or in S (Sport).
The configuration is retained until
modified from the main menu on the
information display.
To change the vehicle ’s Drive Control
settings from the main menu on the
information display:
1. Choose Settings.
2. Choose Driver Assist.
3. Choose Vehicle. 4.
Select the shift position you would
like to configure, either
D or S.
5. Choose from Comfort, Normal, or Sport modes as your preferred
setting in
D.
6. Choose from Normal or Sport
modes as your preferred setting in
S.
Note: Lincoln Drive Control has
diagnostic checks that continuously
monitor the system to ensure proper
operation. Certain types of system
errors will gray out the mode selections
within the information display,
preventing you from changing states
when the gear position is changed.
Other types of errors will produce a
temporary message that states Drive
Control Malfunction. If either condition
persists for multiple key cycles, take
your vehicle to an authorized dealer to
have it checked.
235
MKZ (CC9) Driving Aids

2.
Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3. Subtract the combined weight
of the driver and passengers
from XXX kg or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will
be five 150 lb. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
The following gives you a few
examples on how to calculate the
available amount of cargo and
luggage load capacity: *Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
*Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
242
MKZ (CC9) Load Carrying

metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be: 1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the Front or the Rear Gross Axle
Weight Rating specified for your
vehicle on the Safety Compliance
Certification Label. The label shall
be affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position.
243
MKZ (CC9) Load Carrying