auto MAZDA MODEL CX-9 2015 Owners Manual (in English)
Page 546 of 604
Black plate (546,1)
10. You may reject the decision issued by a BBB AUTO LINE arbitrator. If you reject thedecision, you will be free to pursue further legal action. The arbitrator's decision and
any findings will be admissible in a court action.
11. If you accept the arbitrator's decision, Mazda will be bound by the decision, and will comply with the decision within a reasonable time not to exceed 30 days after we
receive notice of your acceptance of the decision.
12. Please call BBB AUTO LINE at 1-800-955-5100 for further details about the program.
9-6
Customer Information and Reporting Safety Defects
Customer Assistance
CX-9_8DU1-EA-14H_Edition1 Page546
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H
Page 553 of 604
Black plate (553,1)
Importer/Distributor
qU.S.A.
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922 U.S.A.
P.O. Box 19734
Irvine, CA 92623-9734 U.S.A.
TEL: 1 (800) 222-5500 (in U.S.A.)
(949) 727-1990 (outside U.S.A.)
qCANADA
Mazda Canada Inc.
55 Vogell Road, Richmond Hill,
Ontario, L4B 3K5 Canada
TEL: 1 (800) 263-4680 (in Canada)
(905) 787-7000 (outside Canada)
qPUERTO RICO/U.S. Virgin Island
International Automotive Distributor
Group, LLC. (Mazda de Puerto Rico)
P.O. Box 191850, San Juan, Puerto Rico
00919-1850
TEL: (787) 641-1777
qMEXICO
Mazda Motor de Mexico
Mario Pani # 150, PB Col. Lomas de
Santa Fe Mexico, D.F. C.P. 05300 Del.
Cuajimalpa
TEL: Center of Attention to Clients:
01 (800) 016 2932. in Mexico
qGUAM
Triple J Motors
157 South Marine Drive, Tamuning,
GUAM 96911 USA
P.O. Box 6066 Tamuning, Guam 96931
TEL: (671) 649-6555
qSAIPAN
Pacific International Marianas, Inc.
(d.b.a. Midway Motors)
P.O. Box 887 Saipan, MP 96950
TEL: (670) 234-7524
Triple J Saipan, Inc.
(d.b.a. Triple J Motors)
P.O. Box 500487 Saipan, MP 96950-0487
TEL: (670) 234-7133/3051
Customer Information and Reporting Safety Defects
Mazda Importer/Distributors
9-13
CX-9_8DU1-EA-14H_Edition1 Page553
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H
Page 555 of 604
Black plate (555,1)
Outside the United States and Canada
Government regulations in the United States and Canada require that automobiles meet
specific emission regulations and safety standards. Therefore, vehicles built for use in the
United States, its territories, and Canada may differ from those sold in other countries.
The differences may make it difficult or even impossible for your vehicle to receive
satisfactory servicing in other countries. We strongly recommend that you NOT take your
Mazda outside these areas.
You may have these problems if you do:
lRecommended fuel may be unavailable. Any kind of leaded fuel or low-octane fuel will
affect vehicle performance and damage the emission controls and engine.
lProper repair facilities, tools, testing equipment, and replacement parts may not be
available.
The Mazda warranty applies only to Mazda vehicles registered and normally operated in
the United States, its territories, and Canada.
Customer Information and Reporting Safety Defects
Warranty
9-15
CX-9_8DU1-EA-14H_Edition1 Page555
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H
Page 556 of 604
Black plate (556,1)
Outside the United States
Government regulations in the United States require that automobiles meet specific
emission regulations and safety standards. Therefore, vehicles built for use in the United
States may differ from those sold in other countries.
The differences may make it difficult or even impossible for your vehicle to receive
satisfactory servicing in other countries. We strongly recommend that you NOT take your
Mazda outside the United States. However, in the event that you are moving to Canada
permanently, Mazda vehicles built for use in the United States could be eligible for
exportation to Canada with specific vehicle modifications to comply with the Canadian
Motor Vehicle Safety Standards (CMVSS).
NOTE
The above is applicable for a permanent import/export situation and not related to travelers on
vacation.
You may have the following problems if you do take your vehicle outside of the United
States:
lRecommended fuel may be unavailable. Any kind of leaded fuel or low-octane fuel will
affect vehicle performance and damage the emission controls and engine.
lProper repair facilities, tools, testing equipment, and replacement parts may not be
available.
Please refer to your Manufacturer's Warranty Booklet for more information.
9-16
Customer Information and Reporting Safety Defects
Warranty
CX-9_8DU1-EA-14H_Edition1 Page556
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H
Page 557 of 604
Black plate (557,1)
Outside Canada
Government regulations in Canada require that automobiles meet specific emission
regulations and safety regulations. Therefore, vehicles built for use in Canada may differ
from those sold in other countries.
The differences may make it difficult or even impossible for your vehicle to receive
satisfactory servicing in other countries. We strongly recommend that you NOT take your
Mazda outside Canada. However, in the event that you are moving to the United States
permanently, Mazda vehicles built for use in Canada could be eligible for exportation to the
United States with specific vehicle modifications to comply with the United States Federal
Motor Vehicle Safety Standards (FMVSS).
NOTE
The above is applicable for a permanent import/export situation and not related to travelers on
vacation.
You may have the following problems if you do take your vehicle outside of Canada:lRecommended fuel may be unavailable. Any kind of leaded fuel or low-octane fuel will
affect vehicle performance and damage the emission controls and engine.
lProper repair facilities, tools, testing equipment, and replacement parts may not be
available.
Please refer to your Manufacturer's Warranty Booklet for more information.
Customer Information and Reporting Safety Defects
Warranty
9-17
CX-9_8DU1-EA-14H_Edition1 Page557
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H
Page 592 of 604
Black plate (592,1)
Specifications
qEngine
Item Specification
Type DOHC-24V 60°V, 6-cylinder
Bore×Stroke 95.5 × 86.7 mm (3.75 × 3.41 in)
Displacement 3,726.2 ml (3,726.2 cc)
Compression ratio 10.3
qElectrical System
Item Classification
Battery 12V-65Ah/20HR
Spark-plug number Mazda Genuine spark plug CY02-18-110
CAUTION
When cleaning the platinum plugs, do not use a wire brush. The fine particulate
coating on the platinum alloy could be damaged.
qLubricant Quality
Lubricant Classification
Engine oil Refer to Recommended Oil on page 8-21.
Automatic transaxle fluid Mazda Genuine JWS3309
Transfer case oil API Service GL-5 (SAE 75W-140)
Rear differential oil API Service GL-5 (SAE 80W-90)
Power steering fluid Mazda Genuine ATF M-III, M-V, or equivalent (e.g. Dexron® II)
Brake fluid SAE J1703, or FMVSS116 DOT-3
NOTE
Refer to Introduction on (page 8-2) for owner's responsibility in protecting your investment.
10-4
Specifications
CX-9_8DU1-EA-14H_Edition1 Page592
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H
Page 593 of 604
Black plate (593,1)
qCapacities
(Approximate Quantities)
Item Capacity
Engine oil With oil filter replacement 5.2 L (5.5 US qt, 4.6 Imp qt)
Without oil filter replacement 4.7 L (5.0 US qt, 4.2 Imp qt)
Coolant Mexico 12.1 L (12.8 US qt, 10.6 Imp qt)
Except Mexico
With Towing Package 12.1 L (12.8 US qt, 10.6 Imp qt)
Without Towing Package 11.5 L (12.2 US qt, 10.1 Imp qt)
Automatic transaxle fluid 6.6 L (7.0 US qt, 5.8 Imp qt)
Transfer case oil 0.53 L (0.56 US qt, 0.47 Imp qt)
Rear differential oil 1.0 L (1.1 US qt, 0.9 Imp qt)
Washer fluid 4.5 L (4.8 US qt, 4.0 Imp qt)
Fuel tank 76.0 L (20.1 US gal, 16.7 Imp gal)
Check oil and fluid levels with dipsticks or reservoir gauges.
q Dimensions
Item Vehicle specification
Overall length Without license plate holder
5,096 mm (200.6 in)
With license plate holder 5,106 mm (201.0 in)
Overall width 1,936 mm (76.2 in)
Overall height 1,728 mm (68.0 in)
Front tread 1,654 mm (65.1 in)
Rear tread 1,644 mm (64.7 in)
Wheelbase 2,875 mm (113.2 in)
qWeights
Item Weight
2WD AWD
GVWR (Gross Vehicle Weight Rating) 2,645 kg (5,831 lbs) 2,720 kg (5,997 lbs)
GAWR (Gross Axle Weight Rating) Front 1,276 kg (2,813 lbs) 1,307 kg (2,881 lbs)
Rear 1,400 kg (3,086 lbs) 1,458 kg (3,214 lbs)
q
Air Conditioner
Item Classification
Refrigerant Type HFC134a (R-134a)
Specifications
10-5
CX-9_8DU1-EA-14H_Edition1 Page593
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H
Page 596 of 604
Black plate (596,1)
Personalization Features
The following“Personalization Features ”are available. These settings can only be changed by an Authorized
Mazda Dealer.
Item Feature Factory Setting Available Settings
Power door lock
*1Changes the auto lock/unlock function setting
for all the doors according to the vehicle speed,
the vehicle power supply condition, and the
selector lever position. Lock: Driving,
Unlock: IGN Off Off/Lock When
Driving/Lock: Shift From P, Unlock: In
P/Lock When Shifting Out Of P
Auto headlight on/off The headlight illumination on/off timing based
on surrounding lightness/darkness can be
changed. Standard
(Illuminates under average levels of darkness) Later
Auto headlight off The time required for headlights to turn off
after ignition is switched off can be changed. 30 seconds 0/60/120 seconds
Blind Spot
Monitoring (BSM)
system The BSM warning beep function can be
changed.
*2Activated Deactivated
Advanced keyless
entry The advanced key's remaining battery level
warning light in the instrument cluster can be
deactivated.
Activated Deactivated
The beep sound which is heard when
locking/unlocking all doors or the liftgate can
be deactivated.
*3Activated Deactivated
The function to automatically lock the doors
and the liftgate when leaving the vehicle while
carrying the key can be activated.
*4Deactivated Activated
The method for unlocking the doors using the
request switch can be selected. Press × 2 Press × 1
The method for unlocking the doors using the
transmitter switch can be selected. Press × 2 Press × 1
The time required for the doors to relock
automatically after unlocking with the
transmitter can be changed. 30 seconds 60/90 seconds
Daytime running
lights The function of the daytime running lights can
be changed.
On Off
*1 Setting changes using the door-lock switch can also be done. Refer to Power Door Locks on page 3-29.
*2 Only the Blind Spot Monitoring (BSM) warning beep can be changed. The Rear Cross Traffic Alert (RCTA) warning beep cannot be changed.
*3 When the autolock function is operating, the warning sound will be heard regardless of the setting.
*4 When the autolock function is enabled, windows will not automatically close. You must close them before leaving vehicle.
10-8
Personalization Features
CX-9_8DU1-EA-14H_Edition1 Page596
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H
Page 598 of 604
Black plate (598,1)
A
Accessory Socket ............................ 6-175
Add-On Non-Genuine Parts and
Accessories ....................................... 9-19
Advanced Key ..................................... 3-2Advanced key maintenance ......... 3-5
Advanced key suspend
function ...................................... 3-17
Auxiliary key .............................. 3-17
Locking, unlocking with request
switch ........................................... 3-8
Operational range ......................... 3-7
Remote control function ............. 3-13
Service ......................................... 3-7
Warning and beep sounds .......... 3-18
When warning indicator/beep is
activated ..................................... 3-20
Air Bag Systems ............................... 2-54
All-Wheel Drive
(AWD) Operation ............................. 5-18 AWD warning light .................... 5-19
Ambient Temperature Display ........ 6-166
Antenna ............................................. 6-17
Anti-Lock Brake System (ABS) ......... 5-8 Warning light ............................... 5-9
Appearance Care ............................... 8-54
Armrest Box .................................... 6-173
Audio System ................................... 6-17 Audio control switch .................. 6-50
Audio set .................................... 6-29
AUX/USB/iPod Mode ............... 6-52
Operating tips for audio
system ........................................ 6-17
Safety certification ..................... 6-63
Automatic Transaxle Driving tips ................................ 5-17
Manual shift mode ..................... 5-13
Shift-lock system ....................... 5-13
Transaxle ranges ........................ 5-12
B
Battery
Emergency starting .................... 7-18
Maintenance ............................... 8-31
Replacement ............................... 8-32
Specifications ............................. 10-4
Beep Sounds Blind spot monitoring system
warning ...................................... 5-71
Ignition key reminder ................. 5-70
Lights-on reminder ..................... 5-70
Parking brake reminder .............. 5-71
Seat belt warning ........................ 5-70
Tire inflation pressure warning ... 5-71
Before Starting the Engine .................. 4-5 After getting in ............................. 4-5
Before getting in .......................... 4-5
Blind Spot Monitoring
(BSM) System .................................. 5-35 Blind Spot Monitoring (BSM).... 5-37
BSM OFF Indicator Light .......... 5-42
BSM OFF Switch ....................... 5-43
Care of radar sensors .................. 5-43
Rear Cross Traffic Alert
(RCTA) ...................................... 5-39
Warning Light/Beep ................... 5-42
Bluetooth® ...................................... 6-116 Bluetooth® Audio .................... 6-141
Bluetooth® Hands-Free ........... 6-122
Safety Certification .................. 6-149
Troubleshooting ....................... 6-145
Body Lubrication .............................. 8-27
Bottle Holder ................................... 6-171
Brake Fluid ........................................... 8-25
11-2
Index
CX-9_8DU1-EA-14H_Edition1 Page598
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H
Page 599 of 604
Black plate (599,1)
B
BrakesAnti-lock brake system (ABS) ..... 5-8
Brakes assist ............................... 5-10
Foot brake .................................... 5-5
Pad wear indicator ...................... 5-10
Parking brake ............................... 5-7
Warning light ............................... 5-8
Break-In Period ................................... 4-6
Bulb Replacement ............................. 8-38
C
Capacities .......................................... 10-5
Carbon Monoxide ............................... 4-4
Cargo Securing Loops .................... 6-173
Cargo Sub-Compartment ................ 6-173
Catalytic Converter ............................. 4-3
Cell Phones ....................................... 9-20
Center Console ................................ 6-173
Child Restraint Child restraint precautions ......... 2-35
Child-restraint system installation
position ...................................... 2-40
Installing child-restraint
systems ....................................... 2-41
LATCH child-restraint
systems ....................................... 2-49
Child Safety Locks for Rear Doors ... 3-32
Climate Control System ...................... 6-2 Gas specifications ...................... 10-5
Clock ............................................... 6-166
Courtesy Lights ............................... 6-164
Cruise Control ................................... 5-21
Cup Holder ...................................... 6-169
Customer Assistance ........................... 9-2
D
Dashboard Illumination .................... 5-55
Daytime Running Lights ................... 5-77
Defogger Mirror ......................................... 5-86
Rear window .............................. 5-85
Dimensions ....................................... 10-5
Door Locks ....................................... 3-28
Driving In Flooded Area ................... 4-12
Driving on Uneven Road .................. 4-13
Driving Tips ........................................ 4-6 Automatic transaxle ................... 5-17
Break-in period ............................ 4-6
Driving in flooded area .............. 4-12
Driving on uneven road ............. 4-13
Hazardous driving ........................ 4-7
Money-saving suggestions ........... 4-6
Rocking the vehicle ...................... 4-9
Winter driving ............................ 4-10
Dynamic Stability Control
(DSC)/Roll Stability Control
(RSC) ................................................ 5-27
TCS/DSC/RSC Indicator light.... 5-28
E
Emergency Starting ........................... 7-18Jump-starting .............................. 7-18
Push-starting .............................. 7-20
Emergency Towing ........................... 7-21
Emission Control System .................... 4-3
Engine
Coolant ....................................... 8-23
Exhaust gas .................................. 4-4
Hood release .............................. 3-49
Oil .............................................. 8-21
Overheating ................................ 7-16
Starting ......................................... 5-4
Engine Compartment Overview ........ 8-20
Index
11-3
CX-9_8DU1-EA-14H_Edition1 Page599
Thursday, June 5 2014 4:21 PM
Form No.8DU1-EA-14H