climate control MERCEDES-BENZ C CLASS 2016 Owner's Manual

Problems with the rear window defroster Problem
Possible causes/consequences and P Solutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged. X
Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes You can also temporarily deactivate the flow of
fresh air manually if unpleasant odors are enter-
ing the vehicle from outside. The air already
inside the vehicle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Switching on/off X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
To activate: press the r rocker switch up
or down.
The indicator lamp above the r rocker
switch lights up.
Air-recirculation mode switches on automati-
cally: R
at high outside temperatures R
at high levels of pollution (3-zone automatic
climate control only) R
in a tunnel (vehicles with a navigation system
only)
The indicator lamp above the r rocker
switch is not lit when automatic air-recirculation
mode is activated. Outside air is added after
about 30 minutes. X
To deactivate: press the r rocker switch
up or down.
The indicator lamp above the r rocker
switch goes out. Air-recirculation mode deactivates automati-
cally: R
after approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †) R
after approximately five minutes if cooling
with air dehumidification is deactivated R
after approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with air dehumidifica-
tion" function is activated
Switching the residual heat on or off
General notes The residual heat function is only available with
3-zone automatic climate control on vehicles for
Canada.
Once the engine is switched off, it is possible to
make use of the residual heat of the engine to
continue heating or ventilating the front com-
partment of the vehicle for approximately
30 minutes. The heating or ventilation time
depends on the interior temperature that has
been set.
Switching on/off X
Turn the SmartKey to position 0 in the ignition
lock or remove it ( Y
page 146).X
To switch on: press the ! rocker switch
up or down.
The indicator lamp above the ! rocker
switch lights up.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.Operating the climate control systems 137
Climate control

X
To switch off: press the ! rocker switch
up or down.
The indicator lamp above the ! rocker
switch goes out.
Residual heat is deactivated automatically: R
after approximately 30 minutes R
when the ignition is switched on R
if the battery voltage drops
Perfume atomizer
Operating the perfume atomizer
G WARNING
If children open the vial, they could drink the
perfume or it could come into contact with
their eyes. There is a risk of injury. Do not
leave children unsupervised in the vehicle.
If the perfume liquid has been drunk, consult
a doctor. If perfume comes into contact with
your eyes or skin, rinse the eyes with clean
water. If you continue to experience difficul-
ties, consult a doctor.
H Environmental note
Full vials must not be dis-
posed of with household
waste. They must be collec-
ted separately and recycled
to protect the environment.
Dispose of full vials in an
environmentally responsible
manner and take them to a
harmful substance collec-
tion point. C
Vial lid D
Vial
The perfume atomizer helps to improve driving
comfort.
Via the multimedia system you can: R
switch the perfume atomizer on or off
( Y
page 303) R
regulate the perfume intensity ( Y
page 303).
The following conditions can affect your percep-
tion of the perfume intensity: R
operating mode of the climate control system R
interior temperature R
time of year or day R
air humidity R
physiological condition of occupants, e.g. fati-
gue or hunger
The perfume atomizer can only be operated
when the climate control system is switched on
and is only active when the glove box is closed.
The perfume atomizer is provided with a pre-fil-
led vial. You can also choose from a variety of
filled perfume vials and an empty vial which you
can fill yourself.
If you refill an empty perfume vial, observe the
separate information sheet attached to the vial.
! If you do not use genuine Mercedes-Benz
interior perfumes, observe the manufactur-
ers' safety notices on the perfume packaging.
Do not refill the pre-filled perfume vial when it is
empty. Dispose of the used vial after use. X
To insert the perfume vial: open the glove
box ( Y
page 309). X
Slide the perfume vial into the holder as far as
i t will go. X
To remove the perfume vial: pull out the
perfume vial.138
Operating the climate control systems
Climate control

X
To refill the perfume vial: unscrew the lid of
the empty perfume vial to refill it yourself. X
Refill the vial with a maximum of 0.5 fl. oz.
(15 ml) of the desired liquid perfume. X
Screw the lid back on to the vial.
! Only refill the vial when you are outside the
vehicle. Otherwise, liquid perfume could drip
into the interior and contaminate it.
Always refill the empty refillable vial with the
same perfume. Otherwise, you might not ach-
ieve optimum results from the perfume atom-
izer.
Operating the climate control systems 139
Climate control Z

Problems with the perfume atomizer Problem
Possible causes/consequences and P Solutions
The vehicle interior is not
perfumed although the
perfume atomizer is acti-
vated. The perfume vial has not been pushed into the holder as far as it will
go. X
Slide the perfume vial into the holder as far as it will go.
The perfume vial is not filled sufficiently. X
Pre-filled vials: dispose of the empty vial.X
Use a new pre-filled vial. X
Refillable vials: refill the vial with a maximum of 0.5 fl. oz. (15 ml)
of the same perfume.
The perfume atomizer is faulty. X
Have the perfume atomizer checked at a qualified specialist work-
shop.
Ionization Ionization is used to purify the air in the vehicle
interior and attain an improved interior climate.
The ionization of the interior air is odorless and
cannot be perceived directly in the vehicle inte-
rior.
You can switch ionization on or off using the
multimedia system ( Y
page 303).
Ionization can only be operated when the auto-
matic climate control is switched on. The side air
vent on the driver's side must be open.140
Operating the climate control systems
Climate control

Pre-entry climate control via SmartKey
General notes The "Pre-entry climate control via SmartKey" function is only available in PLUG-IN HYBRID vehicles.
Before getting in, the driver's seat area or the whole interior can be briefly warmed or ventilated in
advance with the air from the air vents being pre-cooled.
The high-voltage battery must be sufficiently charged before "Pre-entry climate control via Smart-
Key" can be activated.
When the vehicle is pre-cooled, the following functions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is pre-heated, the following functions are activated if required: R
Climate control system R
Blower R
Seat heating R
Steering wheel heating R
Exterior mirror heating R
Rear window defroster
If you have switched on the perfume atomizer or ionization using the multimedia system, these will
be activated together with pre-entry climate control.
Activate the perfume atomizer ( Y
page 303).
Activate ionization ( Y
page 303).
Activating or deactivating "Pre-entry climate control via SmartKey" Before "Pre-entry climate control via SmartKey" can be activated, you must activate the function via
the multimedia system ( Y
page 303).X
To activate pre-entry climate control via SmartKey: unlock the vehicle with the SmartKey or
KEYLESS-GO.
The climate control functions are activated for up to 5 minutes for pre-heating and pre-cooling.
To deactivate "Pre-entry climate control via SmartKey": "Pre-entry climate control via Smart-
Key" switches off automatically when the engine is started.
The following functions remain active after the engine is started: R
Seat heating (heating) R
Seat ventilation (ventilation) R
Perfume atomizer R
Ionization
An activated "Pre-entry climate control via SmartKey" function can be deactivated using the rocker
switch ( Y
page 143). Operating the climate control systems 141
Climate control Z

Problems with "Pre-entry climate control via SmartKey" Problem
Possible causes/consequences and P Solutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off. The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge. X
Start the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via: R
a mains socket ( Y
page 171)R
a charging station ( Y
page 174)R
a wallbox ( Y
page 173)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off. X
Switch on the engine and let it run for more than ten seconds. X
Try again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if: R
the vehicle is not connected to an electric
power supply and R
the high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is heated, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat heating R
Steering wheel heating R
Exterior mirror heating R
Rear window defroster
If you have switched on the perfume atomizer or
the ionization using the multimedia system,
these will be activated together with the "Pre-
entry climate control at departure time".142
Operating the climate control systems
Climate control

Activate the perfume atomizer ( Y
page 303).
Activate ionization ( Y
page 303).
Setting the departure time You can set the departure time using the on-
board computer or via the online access to the
vehicle. The activation of the "Pre-entry climate
control at departure time" function can be linked
to this departure time. Your vehicle will then be
cooled or heated until the desired temperature
is reached in time for the set departure time.
"Pre-entry climate control at departure time" will
be activated a maximum of 55 minutes before
departure. If the departure is delayed, the vehi-
cle will be heated or cooled for another five
minutes. X
To set the departure time: set the departure
time using the on-board computer
( Y
page 249). Set the departure time via the
online access to the vehicle ( Y
page 176).X
To activate or deactivate "Pre-entry cli-
mate control at departure time": activate
or deactivate "Pre-entry climate control at
departure time" via the multimedia system
( Y
page 303). Set the "Pre-entry climate con-
trol at departure time" via the online access to
the vehicle ( Y
page 176).
When activating the "Pre-entry climate control
at departure time" function: you can select
whether only the driver's area or also the front-
passenger area should be heated or cooled.
The "Pre-entry climate control at departure
time" function switches off automatically when
the
vehicle is started. The following functions
remain active: R
Seat heating R
Seat ventilation R
Steering wheel heating R
Perfume atomizer R
Ionization
Switching off "Pre-entry climate control at
departure time": the activated "Pre-entry cli-
mate control at departure time" can be switched
off using the rocker switch ( Y
page 143).
Activating or deactivating "Immediate
pre-entry climate control" using the
rocker switch
You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at the desired temperature. This means, for exam-
ple, that the vehicle interior continues to be
cooled or heated if the journey is interrupted for
up to 50 minutes and the interior temperature is
kept constant.
X
To activate or deactivate "Immediate pre-
entry climate control": press rocker
switch C up or down.
The blue or red indicator lamp above the
rocker switch lights up or goes out.
The colors of the indicator lamps in rocker
switch C have the following meanings: R
blue: cooling activated R
red: heating activated R
yellow: departure time is preselected
Air vents
Important safety notes
G WARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes: R
keep the air inlet between the windshield and
the hood free of blockages, such as ice, snow
or leaves. R
never cover the air vents or air intake grilles in
the vehicle interior. Air vents 143
Climate control Z

vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 146).
The engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 148).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position P is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser- vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood.
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake ( Y
page 178).Driving 149
Driving and parking Z

reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown Use kickdown for maximum acceleration. X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed. X
Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Rocking the vehicle free by shifting back and
forth between transmission positions D and R
can help to free a vehicle that has become stuck
in mud or snow.
The vehicle's engine management restricts
switching between transmission positions D
and R to speeds up to a maximum of 5 mph
(9 km/h).
To shift back and forth between transmission
positions D and R , move the DIRECT SELECT
lever up and down past the point of resistance.
Gliding mode (Mercedes-AMG vehicles)
Gliding mode is characterized by the following: R
the combustion engine is disconnected from
the drive train. R
the engine speed corresponds to the idling
speed. R
status icon C goes out and status icon C is
displayed in the multifunction display
( Y
page 157).
In drive program C , you can deactivate and acti-
vate gliding mode using the ECO button
( Y
page 151). Gliding mode can be activated under the follow-
ing conditions: R
the speed is within a suitable range. R
the course of the road is suitable, e.g. there
are no steep up or downhill gradients. R
you are no longer depressing the accelerator
pedal.
Gliding mode is deactivated under the following
conditions: R
you depress the accelerator pedal. R
you depress the brake pedal. R
you use the DIRECT SELECT lever to switch
the transmission position ( Y
page 156).R
you switch to drive program RACE
(S ‑ MODEL), S+ or S ( Y
page 154).R
you activate manual gearshifting
( Y
page 161). R
you leave the suitable speed range.
i If you have selected the "Comfort" setting
for the drive (engine management) in drive
program I , you can also activate gliding mode.
You can find information about this in the Dig-
ital Operator's Manual.
Drive programs
All vehicles (except Mercedes-AMG
vehicles)
Drive program I (Individual) In drive program I the following properties of the
drive program can be selected: R
the drive (engine and transmission manage-
ment) R
the suspension R
the steering R
the availability of the ECO start/stop function R
the climate control:
Information about configuring drive program I
with the multimedia system can be found in the
Digital Operator's Manual.
i To permanently select the gears in drive
program I using the steering wheel paddle
shifters, select the M (manual) setting for the
drive.Automatic transmission 159
Driving and parking Z

The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display. You
can find information in "PLUG-IN HYBRID oper-
ation", section "Menus and submenus" under
"Energy flow display" ( Y
page 227).
High and low outside temperatures Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range The maximum electrical range is generally
reduced by: R
high and low outside temperatures R
operating the climate control system R
switching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to: R
a reduction in battery performance R
longer charge times
Notes on battery care Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods: R
check the condition of charge of the high-
voltage battery more often R
connect the vehicle to a power supply
This prevents self-discharge and damage to the
high-voltage battery. Terms of use Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet.
Handling the charging cable and charg-
ing cable controls Do not leave the charging cable controls
( Y
page 171) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following: R
Never lift or carry the controls by the charging
cable connector or the mains plug. R
To transport the charging cable, the coiled
part can be: -
wrapped around the controls or -
secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector Pay attention to the "Important safety notes"
( Y
page 168).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and charging cable connec-
tor will only heat up within the permissible lim-
iting values, provided that: R
the power supply and the charging cable are
not damaged R
the instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or plug get too hot, have the
mains power supply checked.
Protection device against overvoltage
! Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched170
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking