Check MERCEDES-BENZ C CLASS COUPE 2002 Owner's Manual

164
Automatic climate control
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Notes:
Do not obstruct the air flow by placing objects on the air
flow-through exhaust slots below the rear window.
Also keep the air intake grill in front of the windshield
free of snow and debris.
The storage compartment between the front seats can be
ventilated. See page 171 for notes on ventilating the
storage space under the armrest in the center console.
The air conditioner switches itself off for its own
protection if refrigerant is lost. No cooling will then take
place. Economy mode S cannot be switched off. Have
the air conditioner checked by a Mercedes-Benz Center
should this happen.
If the vehicle interior has been heated by direct sunlight
and is very hot, ventilate the interior (open door or
windows for a short period) before driving off.
Dust filter
Nearly all dust particles and pollen are filtered out
before outside air enters the passenger compartment
through the air distribution system. Basic setting – automatic mode
In the automatic mode the automatic climate control
cools or heats the interior depending on the direction
and strength of the sunlight, outside temperature and
the selected interior temperature of the vehicle. With
the automatic mode switched off, the air volume and
distribution can still be set manually.
Briefly press left or right
U button. The h, j
and k symbols will no longer be visible.
The economy mode and air recirculation functions will
be switched off. The automatic blower will be activated
at the same time.
We recommend to set the temperature switches on the
left and right to 72
°F (22
°C). Please make changes from
this setting to suit your personal requirements.
Heating mode:
To lower headroom temperature, use thumbwheel
(4, page 160).
Air conditioning mode:
Open air outlets at dashboard top center (7, page 160)
for an even air distribution.

196
Audio system
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Emergency call
Important!
If you press button for more than 1 second, the
number stored in memory location 1 (for example 911)
will be dialed.
The 911 emergency call system is a public service.
Using it without due cause is a criminal offence.
You can make an emergency call to an emergency
rescue station with a mobile communications network.
The emergency call will be placed as long as the
corresponding mobile communications network is
available. To do this, switch the telephone on if you have
not already done so.
The call will also be placed if the unlock-code is not
entered. Emergency calls may not be possible with all telephone
networks or if certain network services and/or
telephone functions are active. Check with your local
network operating company. It may take some time to
set up an emergency call.
To use this function you must ensure that the number
stored in memory location 1 is the number to be dialed
in case of emergency.
Note:
If an emergency call cannot be
connected, the message
“SYSTM BUSY” appears.

216
Interior equipment
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Setting up rear seat bench
Pull backrest up until it locks in its upright position.
The pop-up indicators (5) (left and right backrest
section) are visible in unlocked position. With backrest
sections in upright and locked position, the
indicators (5) are fully lowered.
Check for secure locking by pushing and pulling on the
backrest.
P68.00-2476-26
5
Wa r n i n g !
Failure to assure that backrests are locked into
place result in an increased chance of injury in an
accident.Always lock backrest in its upright position when
rear seat bench is occupied by passengers, cargo is
being carried in the trunk, or the extended cargo
area is not in use.

225
Contents - Driving
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DrivingInstrument
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DrivingControl and operation of
radio transmitters ..................... 226
The first 1 000 miles (1 500 km) ................................. 227
Maintenance ................................... 227
Tele Aid............................................ 228
Catalytic converter......................... 238
Emission control ............................ 239
Starter switch ................................. 240
Starting and turning off the engine .................................. 242
Manual transmission .................... 244
Automatic transmission................ 246 Parking brake ................................ 256
Driving instructions...................... 257
Drive sensibly – Save Fuel ....... 257
Drinking and driving ................ 257
Pedals .......................................... 257
Power assistance........................ 258
Brakes .......................................... 258
Driving off................................... 259
Parking ........................................ 260
Tires ............................................. 261
Snow chains................................ 263
Winter driving instructions ..... 264
Deep water .................................. 266
Passenger compartment ........... 267
Traveling abroad ........................ 267 Cruise control ................................. 268
Brake assist system (BAS) ............ 271
Antilock brake system (ABS) ....... 272
Electronic stability program
(ESP) ........................................... 274
What you should know at the gas station ....................... 278
Check regularly and before a long trip ................................... 280

228
Tele Aid
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Tele Aid (optional)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
( Te l e matic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available. The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press button
æand for
lowering press button ç.
To activate, press the “SOS” button, the Roadside
Assistance button  or the Information button ¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbus a.com and selecting “Tele
Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional (available only with COMAND)System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button  and the Information
button ¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.

229
Tele Aid
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Important!
Always make sure that the indicator lamps in the
“SOS” button, in the “Roadside Assistance” button and
in the “Information” button do not remain illuminated
constantly in red and the message “TELE AID – VISIT
WORKSHOP” is not displayed in the multifunction
display after the system self check.
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Emergency calls
An emergency call is initiated automatically:
• following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
• if the antitheft alarm or the tow-away alarm stays on
for more than 20 seconds, see pages 44 and 46.
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then briefly pressing the button located
under the cover. See below for instructions on initiating
an emergency call manually. Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to flash. The
message “EMERGENCY CALL – CONNECTING CALL”
appears in the multifunction display. When the
connection is established, the message “EMERGENCY
CALL – CALL CONNECTED” appears in the
multifunction display. All information relevant to the
emergency, such as the location of the vehicle
(determined by the GPS satellite location system),
vehicle model, identification number and color are
generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes and the message “TELE AID –
EMERGENCY CALL ACTIVE” appears in the
multifunction display. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.

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Tele Aid
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Notes:
The indicator lamp in the Roadside Assistance
button
 remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button ¡).
See system self-check on page 228 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button  is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ì button on the multifunction steering wheel. Information button ¡
Located below the center armrest cover is the
Information button
¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (s ubject to availability of
cellular and GPS signals).
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava i l ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).

234
Tele Aid
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Instruments
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DrivingInstrument
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Notes:
The indicator lamp in the Information button ¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
“SOS” button and the Roadside Assistance button ).
See system self-check on page 228 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button ¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ì button on the multifunction steering wheel. Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call.
Visit your Mercedes-Benz Center and have the system
checked or contact the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367 (in Canada) as
soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
• Automatic emergency – First priority
• Manual emergency – Second priority
• Roadside assistance – Third priority
• Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (altern ating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
Customer information is not available, the operator may

237
Tele Aid
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Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.
Info Services
(optional-except Canada)
(only vehicles with COMAND)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services press the SVC button on the
COMAND system, then select “SEND NEW REQUEST
FOR INFO SERVICE”. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the COMAND display
and call status messages will appear in the
multifunction display. Once information is available, the message “NEW INFO
RECEIVED - READ LATER WHEN STOPPED?” will
appear. Select “Yes”. With the vehicle stopped in a safe
location press SVC, then select “View Info Service of
mm.dd.yyyy hh.mm”. Messages will be retained for
30 minutes once the ignition is switched off.
Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
If the indicator lamp in the “SOS” button does not
illuminate during or remains illuminated after the
system self-check or if the message “TELE AID –
VISIT WORKSHOP” appears in the multifunction
display, have the system checked at the nearest
Mercedes-Benz Center as soon as possible.

242
Starting and turning off the engine
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Starting and turning off the engine
Before starting
Ensure that parking brake is engaged and that selector
lever is in position “P” or “N” (gearshift lever in
neutral). Turn electronic key in starter switch to
position 2.
Starting
Vehicles with automatic transmission:
Do not depress accelerator. Briefly turn electronic key in
starter switch clockwise to the stop and release. The
starter will engage until the engine is running.
If engine will not run, and the starting procedure stops,
turn electronic key completely to the left and repeat
starting the engine.
After several unsuccessful attempts, have the system
checked at the nearest authorized Mercedes-Benz
Center. Vehicles with manual transmission:
Do not depress accelerator. Fully depress clutch pedal,
otherwise the engine cannot be started due to the
integrated safety interlock.
Turn electronic key in starter switch clockwise to the
stop. Release only when the engine is firing regularly.