MERCEDES-BENZ E-Class WAGON 2013 W212 Owner's Manual

Display messages Possible causes/consequences and
M Solutions# The battery is not being charged.
A warning tone also sounds.
Possible causes are:
R
a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Open the hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do
not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 4
Check Engine Oil
At Next Refueling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refueling, at the latest
(Y page 330).
X If necessary, add engine oil ( Y page 330).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
www.mbusa.com (USA only). Display messages
259
On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions4
Check
Eng.Oil Level AMG vehicles: the engine oil level is too low.
X
Check the oil level when next refueling, at the latest
(Y page 330).
X If necessary, add engine oil ( Y page 330).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
www.mbusa.com (USA only). 8
Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. C There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 8
Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. 8
Ultra Low-sulfur
Diesel Fuel Only Vehicles with a diesel engine: the fuel level has fallen below the
reserve range.
X
Refuel at the nearest gas station.
X Only use commercially available vehicular ULTRA-LOW SULFUR
HIGHWAY DIESEL FUEL (ULSD,

15ppm SULFUR MAXIMUM).¸
Replace Air Filter Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Check Fuel Filter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop.260
Display messages
On-board computer and displays

Display messages Possible causes/consequences and
M SolutionsØ
Check
Additive See
Operator's Manual The DEF tank is empty.
X
Have the DEF tank filled as soon as possible at a qualified
specialist workshop
(Y page 173).Ø
Remaining Starts:
16 The DEF level has fallen to a minimum.
X
Have the DEF tank filled immediately at a qualified specialist
workshop ( Y page 173). Driving systems
Display messages Possible causes/consequences and
M SolutionsÀ
Attention Assist:
Take a Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or

a lack of concentration on the part of the driver. A warning tone
also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest. À
Attention Assist
Inoperative ATTENTION ASSIST is inoperative.
X
Visit a qualified specialist workshop. ¨or°
Vehicle Rising Your vehicle is adjusting to the level you have selected.
¨or°
Vehicle Rising
Wait Briefly The vehicle level is too low when the vehicle is stationary. A
warning tone also sounds.
X
Do not pull away.
The vehicle level is set when the display message disappears. ¨or°
STOP Car Too Low You have pulled away while the vehicle level is still too low.
AIRMATIC sets the vehicle to the selected level after a short
period.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Wait until the display message disappears before pulling away. Display messages
261On-board computer and displays Z

Display messages Possible causes/consequences and
M SolutionsAIRMATIC is defective. A warning tone also sounds.
X
Do not drive faster than 50 mph (80km/h).
X Make only slight steering movements. Otherwise, the front
fender
or the tires could be damaged if the steering movement
is too large.
X Listen for scraping sounds.
X Pull over and stop the vehicle safely, paying attention to road
and traffic conditions, and select a higher vehicle level.
Depending on the malfunction, it may be possible to raise the
vehicle.
X Visit a qualified specialist workshop. ¨or°
Malfunction The AIRMATIC function is restricted. The vehicle's handling
characteristics may be affected.
X
Do not drive faster than 50 mph (80km/h).
X Visit a qualified specialist workshop. ë
Off The HOLD function is deactivated. the vehicle is skidding.
A warning tone also sounds.
X
Reactivate the HOLD function later (Y page 196). The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.
X
Check the activation conditions for the HOLD function
(Y page 196). Radar Sensors
Deactivated See
Operator's Manual The radar sensor system is deactivated.
X
Switch on the radar sensor system (Y page 241).262
Display messages
On-board computer and displays

Display messages Possible causes/consequences and
M SolutionsLane Keeping
Assist Currently
Unavailable See
Operator's Manual 
or Active Lane
Keeping Assist
Currently
Unavailable See
Operator's Manual Lane Keeping Assist or Active Lane Keeping Assist is deactivated
and temporarily inoperative. Possible causes are:
R
the windshield in the camera's field of vision is dirty.
R visibility is impaired due to heavy rain, snow or fog.
R there are no lane markings for a longer period.
R the
lane markings are worn, dark or covered, e.g. by dirt or snow.
When the causes stated above no longer apply, the display
message disappears.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Clean the windshield. Lane Keeping
Assist
Inoperative or 
Active Lane
Keeping Assist
Inoperative Lane Keeping Assist or Active Lane Keeping Assist is defective.
X
Visit a qualified specialist workshop. Display messages
263
On-board computer and displays Z

Display messages Possible causes/consequences and
M SolutionsBlind Spot Assist
Currently
Unavailable See
Operator's Manual 
or Active Blind
Spot Assist
Currently
Unavailable See
Operator's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Clean the sensors ( Y page 337).
X Restart the engine. Blind Spot Assist
Inoperative or 
Active Blind Spot
Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
9 indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Parking Guidance
Inoperative Parking Guidance is malfunctioning (
Y page 205).
X Restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop.264
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M SolutionsParking Guidance
Canceled Parking Guidance is deactivated. Possible causes are:
R
the vehicle is skidding.
R the sensors are dirty.
R a malfunction has occurred.
A warning tone also sounds.
X Reactivate Parking Guidance later ( Y page 205).
If the parking space symbol does not appear in the multifunction
display at speeds below 19 mph (30 km/h):
X Clean the sensors ( Y page 337).
X Restart the engine.
If the parking space symbol still does not appear in the
multifunction display at speeds below
19 mph (30 km/h):
X Visit a qualified specialist workshop. Parking Guidance has been deactivated because you are no longer
following the recommended path.
X
Park again and, while doing so, observe the display messages
in the multifunction display. Parking Guidance
Finished The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.
DISTRONIC PLUS Off DISTRONIC PLUS has been deactivated (
Y page 185).
If it was deactivated automatically, a warning tone also sounds. DISTRONIC PLUS Now
Available DISTRONIC PLUS is operational again after having been
temporarily

unavailable. You can now reactivate DISTRONIC PLUS
(Y page 185). Display messages
265
On-board computer and displays Z

Display messages Possible causes/consequences and
M SolutionsDISTRONIC PLUS
Currently
Unavailable See
Operator's Manual DISTRONIC PLUS is temporarily inoperative. Possible causes are:
R
function is impaired due to heavy rain or snow.
R the sensors in the radiator grill and the bumper are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R The on-board voltage is too low.
A warning tone also sounds.
When the causes stated above no longer apply, the display
message disappears.
DISTRONIC is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Clean the sensors in the radiator grill and the bumper
(Y page 337).
X Restart the engine. DISTRONIC PLUS
Inoperative DISTRONIC PLUS is defective.
BAS PLUS (Brake Assist PLUS) and PRE-SAFE
®
Brake may be
inoperative as well.
A warning tone also sounds.
X Visit a qualified specialist workshop. DISTRONIC PLUS
Passive You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS
- - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 185).266
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M SolutionsCruise Control
Inoperative Cruise control is defective.
A warning tone also sounds.
X
Visit a qualified specialist workshop. Cruise Control
- - - mph A condition for activating cruise control has not been fulfilled.
You have tried to store a speed below
20 mph (30 km/h), for
example.
X If conditions permit, drive faster than 20 mph (30 km/h) and
store the speed.
X Check the activation conditions for cruise control
(Y page 183). Display messages
267
On-board computer and displays Z

Tires
Display messages Possible causes/consequences and
M SolutionsCheck
Tire Pressure The tire pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they
may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers.

Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Y page 175).
X If there is a flat tire, inspect the tires ( Y page 344).
X Check the tire pressures and, if necessary, correct the tire
pressure.
X Restart the tire pressure loss warning system when the tire
pressure is correct (Y page 370). Check Tire Pressure
Then Restart Run
Flat Indicator The tire pressure loss warning system generated a display
message and has not been restarted since.
X
Set the correct tire pressure in all four tires.
X Restart the tire pressure loss warning system ( Y page 370).Run Flat Indicator
Inoperative The tire pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. Tire pressure
will be displayed
after driving a
few minutes The tire pressure monitor is measuring the tire pressure.
X
Drive on.
The

tire pressures appear in the multifunction display after you
have been driving for a few minutes. Tire Press. Monitor
Inoperative The tire pressure monitor is faulty.
X
Visit a qualified specialist workshop.268
Display messages
On-board computer and displays