warning MERCEDES-BENZ EQA SUV 2021 Owners Manual

-
Oily products
R Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely rep aired. In such
cases, visit a quali/ed specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pr otected bya decorative foil aTer removing a
decorative foil.
% Have workor repairs todecorative foils car-
ri ed out at a quali/ed specialist workshop,
e.g. in a Mercedes-Benz Se rvice Centre. N
No
ot
tes on car
es on car e of car par
e of car par ts
ts &
W
WARNING
ARNING Risk of entrapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch o. the windscreen wipers
and the drive system before cleaning the
windscreen or wiper blades. To
avo id damage totheve hicle, obser vethe no tes
on cleaning and care of thefo llowing vehicle
parts:
Wheels and r
Wheels and r ims ims
R Use water and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few minu tes aTer cleaning before parking it. The brake
disks and brakepads
warm up and dry out.
W W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% ATer changing the wiper blades or treating
th eve hicle with wax, clean the windscreen
th oroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure toobser vethe
application instructions may result in damage,
smear mar ksor dazzling spots.
% Remo veextern al fogging or dirt on the wind-
screen in front of the multifunction camera.
Otherwise, driving systems and driving saf ety
systems may be impaired or not available
(/ page 188).
W
W iper blades iper blades
R Movethe wiper arms into there placement
position (/ page 136). Maintenance and care
307
307

R
With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
% Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen.
Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses.
V
V ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents, such as soap.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 188).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm. R R
e
ev
ver
er sing camer
sing camer a and 360° Camera
a and 360° Camera
R Open the camera co ver with the multimedia
system (/ page 228).
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball, forex ample,
with a wire brush.
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-torsional cou-
pling, obser vethe manufacturer's operator
manual. N No
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care: 308
308
Main
tenance and ca re

Emerg
Emerg
ency
ency R
R
emo
emo ving t
ving t he safe
he safe ty v
ty vest
est The saf
etyve sts are loca ted in the st owage com-
partments in the driver's and front passenger
door. #
Pull out the saf etyve st bag bythe loop. #
Open the saf etyve st bag and pull out the
saf etyve st.
% There are also sa fety vest co mpartments in
th ere ar door st owage compartments in which
saf etyve sts can be stored. 1
Maximum number of washes
2 Maximum wash temp erature 3
Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dry clean
7 Class 2 saf etyve st
The requ irements de/ned bythe legal standard
are only ful/lled if the saf etyve st is the cor rect
size and is ful lyclosed.
Re place the saf etyve st in thefo llowing cases:
R there 0ective strips are dama ged or dirty
R the maximum permissible number of washes
is exceeded
R the 0uorescence has faded W
W
ar
ar ning tr
ning tr iangle
iangle R
R
emo
emo ving t
ving t he w
he war
arning tr
ning tr iangle
iangle #
Open the load compartment 0oor. #
Remo vewarning triangle 1. Breakdown assistance
311
311

Se
Se
tting up t
tting up t he w
he war
ar ning tr
ning tr iangle
iangle #
Fold side re0ectors 1upwards toform a tri-
angle and attach at theto p using upper press-
stud 2. #
Fold legs 3down and out tothe side. F
F
irs
irst-aid kit t-aid kit (soT-sided)
(soT-sided) ov
over
erview
view Fi
rs t-aid kit (soT sided) 1is in the load compart-
ment in the leT-hand st owage net. R
R
emo
emo ving t
ving t he
he/re
/re e
e xtinguisher
xtinguisher &
W WARNING ARNING Risk of accident due toan
inco rrectly secured /re extinguisher in the
driver's foot we ll
A /re extinguisher may impede pedal tr avel or
block a depressed pedal. This jeopardises
the operating and road saf ety
of theve hicle.
The /re extinguisher can be 0ung around and
injure the driver or other vehicle occupants. #
Always store and secure the /re extin-
guisher in the brac ket. #
Do not remo vethe /re extinguisher while
driving. #
LeT-hand
LeT-hand dr
driv
ive v
e v ehicle:
ehicle: pulltab1 upwards. #
Right-hand dr
Right-hand dr iv
ive v
e v ehicle:
ehicle: pulltab1 down-
wa rds. #
Remo ve/re extinguisher 2. 312
312
Breakdown assistance

Flat tyre
Flat tyre
N
No
ot
tes on
es on 0at
0attyr
tyres
es &
W
WARNING
ARNING Risk of accident due toa 0at
tyre
A 0at tyre se verely a.ects the driving charac-
te ristics as well as the steering and braking of
th eve hicle.
T
T yr
yr es wit
es wit hout
houtr
run-0at
un-0at c
c har
har act
acter
eristics:
istics: #
Do not drive with a 0at tyre. #
Change the 0at tyre immediately with an
emer gency spa rewheel or spare wheel.
Alternativel y,consult a quali/ed special-
ist workshop.
T
T yr
yr es wit
es wit h
hr
run-0at
un-0at c
char
har act
acter
eris
istics:
tics: #
Obser vethe information and warning
no tes on MOExtended tyres (run-0at
tyres). In
theev ent of a 0at tyre, thefo llowing options are
av ailable depending on your vehicle's equipment:
R V
V ehicles wit
ehicles with MOExt h MOExtended tyr
ended tyr es:
es:it is possible
to continue the journey for a short period of
time. Make sure you obser vethe no tes on
MOExtended tyres (run-0at tyres)
(/ page 313).
R V Vehicles wit
ehicles wit h a TIREFIT kit:
h a TIREFIT kit: you can repair the
tyre so that it is possible tocontinue the jour-
ney for a short period of time. Todo this, use
th e TIREFIT kit (/ page 315).
R V
V ehicles wit
ehicles wit h Mer
h Mercedes me connect:
cedes me connect: you can
make a call for breakdown assistance via the
ove rhead control panel in the case of a break-
down (/ page 276).
R All v
All v ehicles:
ehicles: change the wheel (/ page 340). N
No
ot
tes on MOExt
es on MOExt ended tyr
ended tyres
es(r
(run-0at
un-0at tyr
tyres)
es) &
W
WARNING
ARNING Risk of accident when driving in
limp-home mode
Driving in emer gency mode impai rsthe han-
dling characteristics of theve hicle. #
Do not exceed the permissible maximum
speed of the MOExtended tyres. #
Avoid any abrupt steering and driving
manoeuvres as well as driving over
obstacles (kerbs, pot holes, o.-road).
This applies, in particular, toa loaded
ve hicle. #
Stop driving in the emer gency mode if
yo u notice:
R banging noise
R vehicle vib ration
R smo kewhich smells like rubber
R continuous ESP ®
inter vention
R crac ksinthe tyre side walls #
ATer driving in emer gency mode, ha ve
th erims checkedby a quali/ed specialist
wo rkshop with rega rd totheir fur ther
use. #
The defective tyre must be replaced in
ev ery case. Breakdown assistance
313 313

Wi
th MOEx tended tyres (run-0at tyres), you can
continue todrive your vehicle even if there is a
to ta l loss of pressure in one or more tyres. Ho w-
ev er, the tyre a.ected must not show any clear ly
visible damage.
Yo u can recognise MOExtended tyres bythe
MOEx tended ma rking which appears on the side
wa ll of the tyre.
V
V ehicles wit ehicles wit h tyr
h tyre pr
e pressur
essur e monit
e monit or
oring sy
ing sy st
stem:
em:
MOExtended tyres may only be used in conjunc-
tion with an activated tyre pressure monitoring
system.
If a pressure loss warning message appears inthe
driver's displa y,proceed as follo ws:
R Check the tyre for damage.
R If driving on, obser vethefo llowing no tes. Dr
Dr iving dist iving dist ance possible in emerg
ance possible in emerg ency mode
ency mode
aTer
aTer t
the pr
he pr essur
essur e loss w
e loss w ar
arning:
ning: Load condition
Load condition
Dr
Driving dist
iving dist ance possi-
ance possi-
ble in emerg
ble in emerg ency mode
ency mode
Pa rtially laden 80 km
Fu lly laden 30 km The driving distance possible in emer
gency mode
may vary depending on the driving style. Obser ve
th e maximum permissible speed of 80 km/h.
If a tyre has gone 0at and cannot be replaced with
an MOExtended tyre, you can use a standard tyre
as a temp orary measure. TIREFIT kit st
TIREFIT kit st
or
orag
ag e location
e location The TIREFIT kit is located under
the luggage com-
partment 0oor. 1
Tyre in0ation compressor
2 Tyre sealant bottle
Depending on the model, the TIREFIT kit may also
be located in other places under the boot 0oor.
% You can /nd information on the po wer cate-
gory (LK) and/or electrical data on the back
of the tyre in0ation compressor:
R LK2 – 12 V/15 A,180 W,0.8 kg 314
314
Breakdown assistance

At
a dis tance of app roximately 1 m tothe tyre
in0ation compressor and appr oximately 1.6 m
abo vethegr ound, thefo llowing sound pres-
sure le vels appl y:
R Emissions sound pressure le vel
L PA 83 dB (A)
R Sound po wer le vel L
WA 91 dB (A)
The tyre in0ation compressor is maintenance-
free. If there is a malfunction, please contact
a qu ali/ed specialist workshop. Using t
Using t
he TIREFIT kit
he TIREFIT kit R
R
eq
eq uir
uir ed t
ed t ools:
ools:
R Tyre sealant bottle
R TIREFIT stic ker
R Sticke r with de tails of the maximum permissi-
ble speed
R Tyre in0ation compressor
R Gloves
TIREFIT kit storage location: (/ page 314)Yo
u can use TIREFIT tyre sealant toseal per fora-
tion damage of up to4 mm, particular lythose in
th e tyre contact sur face. You can use TIREFIT in
outside temp eratures down to-20°C. &
W
WARNING
ARNING Risk of accident when using
tyre sealant
The tyre sealant may be unable toseal the
tyre proper ly, especially in thefo llowing cases:
R there are lar gecuts or punctures in the
tyre (la rger than damage pr eviously men-
tioned)
R the wheel rims ha vebeen damaged
R aTer journe yswith very low tyre pressure
or with 0at tyres #
Do not continue driving. #
Consult a quali/ed specialist workshop. &
W WARNING ARNING Risk of injury and poisoning
from tyre sealant
Ty re sealant is hazardous tohealth and causes
ir rita tion. Do not allow it tocome into contact with
your skin, eyes or clo thing, and do not
swallow it. Do not inhale any vapours. Keep
th e tyre sealant away from children.
Obser vethefo llowing if you come into contact
with the tyre sealant: #
Rinse o. the tyre sealant from your skin
using water immediatel y. #
If tyre sealant gets into your eyes, thor-
oughly rinse them using clean water
immediatel y. #
If tyre sealant has been swallo wed,thor-
oughly rinse out your mouth immediately
and drink plenty of water. Do not induce
vo miting and seek medical attention
immediatel y. #
Change out of clo thing which has come
into contact with tyre sealant immedi-
atel y. #
If an alle rgic reaction occurs, seek medi-
cal attention immediatel y. Breakd
own assistance
315 315

#
Turn tyre sealant bottle 9aqu arter turn
clockwise. #
Insert the plug of /ller hose 3in soc ket5
of tyre sealant bottle 9.#
Turn /ller hose 3aqu arter turn clockwise. #
Remo vetheva lve cap from valve A onthe
fa ulty tyre. #
Screw union nut 4of /ller hose 3onto
va lve A. #
Insert plug 7into a 12 V soc ket in your vehi-
cle. #
Turn theke yto position 1inthe ignition loc k. #
Press on and o. switch 8onthe tyre in0a-
tion compressor.
The tyre in0ation compressor is switched on.
The tyre is in0ated. Firs t, tyre sealant is pum-
ped into the tyre. The pressure may brie0y rise
to appr oximately 500 kPa (5 bar/73 psi).
Do no Do no t switc
t switc h
ho.
o. t
the tyr
he tyr e
ein0ation
in0ation com
compr
pressor
essor
dur
dur ing t
ing t his phase!
his phase! #
Let the tyre in0ation compressor runfo r a
maximum of ten minutes.
The tyre should then ha veattained a tyre pres-
sure of at least 200 kPa (2.0 bar/29 psi).
If tyre sealant leaks out, make sure you clean the
a.ected area as quickly as possible. It is prefera-
ble touse clean water.
If yo uget tyre sealant on your clo thing, ha veit
cleaned as soon as possible with per chloroe thy-
lene.
If,
If, aTer aTer t
ten minut
en minut es, a tyr
es, a tyre pr
e pressur
essur e of 200 kPa
e of 200 kPa
(2.0 bar/29 psi) has no
(2.0 bar/29 psi) has no t been att
t been attained:
ained: #
Switch o. the tyre in0ation compressor. #
Unscr ewthe /lling hose from theva lve of the
defective tyre.
Please no tethat tyre sealant may leak out when
unscr ewing the /lling hose. #
Drive forw ards or in reve rseve ry slo wly for
appr oximately 10 m. #
Pump up the tyre again.
ATer a maximum of ten minutes the tyre pres-
sure must be at least 200 kPa (2.0 bar/
29 psi). &
W WARNING
ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not attained
aTer the speci/ed time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance.
The braking and driving characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Breakdown assis
tance
317
317

*
N
NO
OTE
TE Staining from leaking tyre sealant ATer use,
excess tyre sealant may leak out
from the /lling hose. #
Therefore, place the /lling hose in the
plastic bag that contained the TIREFIT
kit. If,
If,
aTer
aTer t
ten minut
en minut es, a tyr
es, a tyre pr
e pressur
essur e of 200 kPa
e of 200 kPa
(2.0 bar/29 psi) has been att
(2.0 bar/29 psi) has been att ained:
ained:#
Switch o. the tyre in0ation compressor. #
Unscr ewthe /lling hose from theva lve of the
defective tyre.
Please no tethat tyre sealant may leak out when
unscr ewing the /lling hose. &
W
WARNING
ARNING Risk of accident from driving
with sealed tyres
A tyre temp orarily sealed with tyre sealant
impairs the handling characteristics and is not
suitable for higher speeds. #
Adapt your driving style accordingly and
drive carefull y. #
Do not exceed the maximum speed limit
with a tyre that has been repaired using
tyre sealant. #
Obser vethe maximum permissible speed for a
tyre sealed with tyre sealant 80 km/h. #
The stic ker with de tails of the maximum per-
missible speed must be a1xed tothe inst ru-
ment cluster where it can be easily seen by
th e driver.
* N
NOOTE
TE Staining from leaking tyre sealant ATer use,
excess tyre sealant may leak out
from the /lling hose. #
Therefore, place the /lling hose in the
plastic bag that contained the TIREFIT
kit. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollution caused byenvironmentally ir re-
sponsible disposal Ty
re sealant contains pollu tants. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow the tyre sealant bottle, the tyre in0ation
compressor and thewa rning triangle. #
Pull awa
Pull away immediat
y immediat ely.
el y. #
Stop driving aTer appr oximately ten minutes
and check the tyre pressure using the tyre
in0ation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). &
W WARNING
ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal-
ant cannot repair the tyre in this instance. 318
318
Breakdown assistance

The braking and driving
characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Countr
Countr
ies t
ies t hat hav
hat hav e Mer
e Mercedes-Benz Ser
cedes-Benz Ser vice24h:
vice24h:
yo u will /nd a stic ker with thete lephone number,
e.g. on the B‑pillar on the driver's side. #
Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre pres-
sure table on the fuel /ller 0ap forva lues.
Incr
Incr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Switch on the tyre in0ation compressor.
Decr
Decr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Remo vethe tyre sealant bottle from the tyre
in0ation compressor. #
Insert the /ller hose in the soc ket of the tyre
in0ation compressor and turn it a quarter turn
clockwise. #
Press pressure release button Cnext to
manome terB.
When t
When t he tyr
he tyre pr
e pressur
essur e is corr
e is corr ect
ect #
Unscr ewthe /lling hose from theva lve of the
sealed tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Drive tothe nearest quali/ed specialist work-
shop and ha vethe tyre, tyre sealant bottle and
/lling hose replaced there. Batt
Batt
er
ery (v
y (v ehicle)
ehicle) N
No
ot
tes on t
es on t he 12 V batt
he 12 V batt ery
ery &
W
WARNING
ARNING Risk ofexplosion due toelec-
trostatic charge
Electrostatic charge can ignite the highly
ex plosive gas mixtu reinthe batter y. #
Todischar geany elect rostatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the batter y. The high
ly0ammable gas mixtu reis created while
th e battery is charging and during starting assis-
ta nce. &
W
WARNI NG
ARNI NGDanger of chemical burns from
th e battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. Breakdown assis
tance
319
319