seats MERCEDES-BENZ EQA SUV 2021 Owners Manual

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Indicator and warning lamps (standard) ......... 10
Indicator and warning lamps (widescreen
cockpit) ........................................................ 12
Overhead control panel ................................. 14
Door operating unit and seat adjustment .......16
Emer gencies and breakdowns ....................... 18 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 20 20
Calling up the Digital Owner's Manual ............ 20
Calling up the Digital Owner's Manual ............ 21 Gener
Gener
al not
al notes
es............................................... 23 23
Pr otection of the environment ....................... 23
Ta ke -back of end-of-life vehicles .................... 23
Mercedes-Benz Genuine Parts ........................ 23
Owner's Manual ............................................ 25
Mercedes me App ......................................... 25
Operating saf ety ............................................ 26 Declarations of con
form ity and no tes on
driving in di.erent countries .......................... 28
Diagnostics connection ................................. 36
Quali/ed specialist workshop ........................ 37
Ve hicle registration ....................................... 38
Cor rect use of theve hicle ............................. 38
Information on the REACH regulation ............. 38
No tesfo r persons with electronic medical
aids .............................................................. 38
Implied warranty .......................................... .39
QR code forre scue card .............................. .39
Data storage .................................................39
Copyright ...................................................... 43 Occupant safe Occupant safe
ty
ty............................................ 44 44
Re straint system .......................................... .44
Seat belts .................................................... .46
Airbags ......................................................... 50
PRE-SAFE ®
system ........................................ 57
Au tomatic measures aTer an accident ........... 58
Safely transporting children in theve hicle ...... 59
No tes on pets in theve hicle .......................... 78 Opening and closing
Opening and closing
...................................... 79 79
Ke y .............................................................. .79
Doors ............................................................ 82
Load compartment ........................................ 87
Side windo ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tes on the cor rect driver's seat position .. 102
Seats ......................................................... .103
St eering wheel ............................................ 110
Easy entry and exitfeature .......................... 111
Memory function ......................................... 112
St ow age areas ............................................ 114
Soc kets ....................................................... 124
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 127
Fi tting/removing the 0oor mats ................... 129 Light and sight
Light and sight
............................................ 130 130
Exterior lighting ........................................... 130
Interior lighting ............................................ 133 2
2
Contents

1
V Operates the memory function →
113
2 Adjusts the seats electrically →
106
3 w Switches the seat heating on/o. →
109
4 s Switches the seat ventilation on/o. →
109
5 W Opens/closes there ar leT side wind ow→
92
6 W Opens/closes the leT side window →
92
7 Í Operates the outside mir rors →
139
8 q Opens/closes theta ilgate →
87
9 W Opens/closes theright side wind ow →
92
A W Opens/closes there ar right side wind ow→
92
B S Child saf ety lock forth ere ar side win-
do ws →
77 C
Opens the door →
83
D ßÜLoc ks/unloc kstheve hicle →
83
E Adjusts the head restraints →
106
F Con/gures the seat settings →
108
G Adjusts the seat backrest inclination →
105
H Adjusts the seat height →
105
I Adjusts the seat cushion inclination →
105
J Adjusts the seat fore -and-aT position →
105
K Adjusts the seat cushion length →
105 At
a glance – Door operating unit and seat adjustment
17
17

#
Recycled reconditioned components and
parts from Mercedes‑Benz AG.*
N
NO
OTE
TE Impai rment of the operating e1-
ciency of there straint systems from
installing accessor y parts or fromrepairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere straint sys-
te ms, may be ins talled in thefo llowing areas
of your vehicle:
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Centre console
R Lateral roof frame #
Do not ins tall accessory parts such as
audio systems in these areas. #
Do not car ryout repairs or welding. #
Have accessory parts retro/tted at a
qu ali/ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been app rove dby Mercedes-Benz. Saf ety-re leva nt
systems, e.g. the brake system, may malfunction.
Only use Mercedes-Benz GenuineParts or parts of
equal qualit y.Only use tyres, wheels and acces-
sory parts that ha vebeen speci/cally appr oved
fo ryo ur vehicle model.
Mercedes-Benz tests original pa rts and con ver-
sion parts and accessory parts that ha vebeen
speci/cally appr ovedfo ryo ur vehicle model for
th eir reliability, saf ety and suitability. Despite
ongoing mar ketre sear ch, Mercedes-Benz is
unable toassess other parts. Mercedes-Benz
th erefore accepts no responsibility forth e use of
such parts in Mercedes-Benz vehicles, even if
th ey have been o1cially appr oved or independ-
ently appr ovedby ate sting centre. Ce
rtain parts are only o1cial lyappr ovedfor
installation or modi/cation if they comply with
legal requ irements. All Mercedes-Benz Genuine-
Pa rts meet the appr oval requ irements. The use of
non-appr oved parts may in validate theve hicle's
ge neral ope rating permit.
This is the case in thefo llowing situations:
R The vehicle type is di.erent from that for
which theve hicle's general ope rating permit
wa sgr anted.
R Other road users could be endangered.
R The noise le velget swo rse.
Alw ays specify theve hicle identi/cation number
(VIN) (/ page 349) when ordering Mercedes-
Benz Genuine Parts. 24 24
Gene
ral no tes

V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi-
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has not yetbeen
re gistered in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an author-
ised specialist deale r.
R ifyo ur vehicle has not yetbeen examined at a
Mercedes-Benz service cent re.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this at a Mercedes-Benz service centre,
fo rex ample. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo veany warning stic kers,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws and saf etystanda rds per taining tomo tor
ve hicles Inf
Inf
or
ormation on t
mation on t he REAC
he REACH rH regulation
egulation
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
th e REACH regulation (Regulation (EC) No.
1907/2006, Article 33) stipula tes a duty tosup-
ply information about subs tances of very high
conce rn(SVHCs).
Me rcedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used and
toenable customers tosafely handle these
substances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in
individual components of this vehicle in quantities
of ove r 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N
No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully
de veloping vehicle systems, comple tely rule out
th e interaction of vehicle systems with elect ronic
medical aids such as ca rdiac pacemake rs.
In addition, there are components installed in the
ve hicle that, rega rdless of the operating status of
th eve hicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the area of the
seats, depending on theve hicle equipment. 38 38
Gene
ral no tes

&
W
W ARNI NG
ARNI NGRisk of injury or dea thdue to
th e use of unsuitable seat co vers
Due tounsuitable seat co vers,th e airbags
cannot pr otect vehicle occupants as intended.
In addition, the operation of the automatic
front passenger airbag shuto. could be
re stric ted. #
You should only use seat co vers that
ha ve been appr oved forth e cor respond-
ing seats byMercedes-Benz. &
W
W ARNI NG
ARNI NGRisk of injury due tomalfunc-
tioning sensors in the door
The function of the airbags can be impaired
due tomodi/cations or incor rect wo rkper-
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Always ha veworkon the doors or door
trim car ried out at a quali/ed specialist
wo rkshop. &
W
WARNING
ARNING Risk of injury due todeplo yed
airbag
A depl oyed airbag no longer o.ers any pr otec-
tion. #
Have theve hicle towe dto a quali/ed
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediatel y. S
S
t
tatus of t
atus of t he fr
he front passeng
ont passeng er fr
er front airbag
ont airbag F
F
unction of t
unction of t he aut
he automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.
o.
The automatic front passen ger airbag shuto. is
able todetect whe ther the front passenger seat is
occupied bya person or a child restraint system.
The front passenger airbag is enabled or disabled
acco rdingl y. &
W WARNI NG
ARNI NGRisk of injury or dea thdue to
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shuto. or damage the system. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 75). Also, alw ays obser vethe
no tes on rear wa rd-facing or forw ard-facing child
re straint systems on the front passenger seat
(/ page 74).
A person on the front passenger seat must
obser vethefo llowing information:
R Fasten seat belts co rrectly (/ page 46).
R Sit in an almost upright seat position with their
back against the seat backrest. Occupant saf
ety
53
53

Saf
Saf
el
ely tr
y tr anspor
anspor ting c
ting childr
hildren in t
en in t he v
he vehicle
ehicle Alw
ay
Alw ays observ
s observ e when c
e when c hildr
hildren ar
en ar e trav
e tr avelling in t
elling in t he
he
v
v ehicle
ehicle %
Also strictly obser vethe saf ety no tesfo rthe
speci/c situation. In this wa yyo u can recog-
nise po tential risks and avoid dangers if chil-
dren are tr avelling in theve hicle
(/ page 60).
Be dilig
Be dilig ent
ent
Bear in mind that negligence when securing a
ch ild in thech ild restraint system ma y haveseri-
ous conse quences. Alw ays be dili gent in securing
a ch ild carefully before every journe y.
Ne ver allow babies and children totrave l sitting
on the lap of ano ther vehicle occupant.
To impr oveprotection forch ildren younger than
12 years old or under 1.50 m in height,
Mercedes-Benz recommends you obser vethefo l-
lowing information:
R Always secure thech ild in a child restraint sys-
te m suitable forth is Mercedes-Benz vehicle.
R The child restraint system must be appropria te
to the age, weight and size of thech ild. R
The vehicle seat must be suitable for /tting a
ch ild restraint system (/ page 63).
Ac cident statistics show that children secured on
th ere ar seats are generally sa ferth an children
secured on the front seats. Forth is reason,
Mercedes-Benz st rongly advises that you /t a
ch ild restraint system toare ar seat.
The g
The g ener eneric t
ic ter
erm c
m c hild r
hild r es
estr
traint syst
aint syst em
em
The generic term child restraint system is used in
th is Owner's Manual. A child restraint system is,
fo rex ample:
R a baby car seat
R are ar wa rd-facing child seat
R afo rw ard-facing child seat
R ach ild booster seat with a backrest and seat
belt guide
Mercedes-Benz recommends using a child
booster seat with a backrest.
The child restraint system must be appropria te to
th e age, weight and size of thech ild. Observ
Observ e law e laws and leg
s and leg al r
al req
equir
uir ements
ements
Alw ays obser vethe legal requ irements when
using a child restraint system in theve hicle.
Make sure that thech ild restraint system is
appro ved in accordance with theva lid test speci/-
ca tions and guidelines. Further information can
be obtained at a quali/ed specialist workshop.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre forth is purpose.
Onl
Onl y use appr ov
y use appr oved c
ed c hild r
hild r es
estrtraint syst
aint syst ems
ems
Only child restraint systems that meet thefo llo w-
ing UNECE standards are permitted for use in the
ve hicle:
R UN-R44
R UN-R129 (i-Size child restraint systems)
In fo rm ation on child restraint system appro val
categories and de tails on the appr oval label on
th ech ild restraint system (/ page 64). Occupant saf
ety
59
59

Secur
Secur
ing wit
ing wit h ISOFIX
h ISOFIX
W
W eight cat
eight cat egor
egory 0+ (up t
y 0+ (up t o 13 k
o 13 kg and up to
g and up to
appro
appro x. 15 mont
x. 15 mont hs)
hs) T
T
ype
ype 1
1
B BAB AB Y S
Y S AFE plus
AFE plus
Size catego ry E
Appro valE 1 04 301 146
Order number 2
B6 6 86 8224
1 Manufacturer: Britax Römer .2 With colour code 9H95. W
W
eight cat
eight cat egor
egory I (9 t
y I (9 t o 18 k
o 18 kg and fr g and fr om appro
om appro x-
x-
imat
imat el
ely 9 mont
y 9 mont hs t
hs to 4 y
o 4 y ear
ears)
s) T
T
ype
ype 1
1
DUO plus
DUO plus
Size categor yB1
Appro valE 1 04 301 133
Order number 2
A 000 970 43 02
1 Manufacturer: Britax Römer .2 With colour code 9H95. Secur
Secur
ing wit
ing wit h t
h the v
he v ehicle seat belt
ehicle seat belt
W
W eight cat
eight cat egor
egory 0 (up t
y 0 (up t o 10 k
o 10 kg and approg and appro ximat
ximately
ely
6 mont
6 mont hs) and w
hs) and w eight cat
eight cat egor
egory 0+ (up t
y 0+ (up t o 13 kg
o 13 kg
and appro
and appro ximat
ximatel
ely 15 mont
y 15 mont hs)
hs) T
T
ype
ype 1
1
B BAB AB Y S
Y S AFE plus II
AFE plus II
Appr oval E1 04 301 146
Order number 2
A 000 970 38 02
1 Manufactu rer: Britax Römer .2 With colour code 9H95. W
W
eight cat
eight cat egor
egory I (9 t
y I (9 t o 18 k
o 18 kg and fr g and fr om appro
om appro x-
x-
imat
imat el
ely 9 mont
y 9 mont hs t
hs to 4 y
o 4 y ear
ears)
s) T
T
ype
ype 1
1
DUO plus
DUO plus
Appr oval E1 04 301 133
Order number 2
A 000 970 43 02
1 Manufactu rer: Britax Römer .2 With colour code 9H95. W
W
eight cat
eight cat egor
egory II/III (15 t
y II/III (15 t o 36 k
o 36 kg and frg and fr om
om
appro
appro ximat
ximatel
el y 3 t
y 3 t o 12 y
o 12 y ear
ears)
s) T
T
ype
ype 1
1
KIDFIX XP
KIDFIX XP
Appr oval E1 04 301 304
Order number 2
A 000 970 49 02 T
T
ype
ype 1
1
AMG KIDFIX XP
AMG KIDFIX XP
App rova lE 1 04 301 304
Order number 2
A 000 970 33 02
1 Manufacturer: Britax Römer .2 With colour code 9H95. Ov
Ov
er
ervie
vie w of suit
w of suit able seats in t
able seats in t he v
he vehicle f
ehicle f or
or/tting
/tting
a c
a c hild r
hild r es
estrtraint syst
aint syst em
em LeT/r
LeT/r
ight
ightr
rear seat
ear seat
Prefer red securing system:
® ISOFIX child seat securing system
(/ page 66)
or Occupant saf
ety
63
63

°
i-Sizechild seat securing system
(/ page 67)
¯ Also secure TopTe ther if present
(/ page 69).
Alternative securing system:
7 Vehicle seat belt (/ page 71)
F
F r
ront passeng
ont passeng er seat
er seat
Securing system:
7 Vehicle seat belt (/ page 71)
Be sure toobser ve:
R Ifth e front passenger seat is occupied,
ensure, bo thbefore and during the journe y,
th at the status of the front passenger airbag is
cor rect forth e cur rent situation (/ page 54).
R Notes on automatic front passen ger airbag
shuto. (/ page 53).
Centr
Centr e r
e rear seat
ear seat
Securing system:
7 Vehicle seat belt (/ page 71) App
rov
Approv al cat
al categor
egories f
ies for c
or child r
hild r es
estrtraint syst
aint syst ems
ems Onl Onl
y use app rov
y use appr oved ced c hild r hild r es
estrtraint syst
aint syst ems
ems
Only child restraint systems that meet thefo llo w-
ing UNECE standards are permitted for use in the
ve hicle:
R UN-R44
R UN-R129 (i-Size child restraint systems)
Iden ti/cation
Identi/cation on t
on the c
he c hild r
hild r es
estr
traint sy st
aint syst em
em
In fo rm ation about the appr oval catego ry,we ight
category and appr oval number, forex ample, is on
th e appr oval label on thech ild restraint system.
There ma y be further information such as the ISO-
FIX size categories, depending on the appr oval
catego ryofthech ild restraint system. Approv
Approv al cat
al categor
egories in accor
ies in accor dance wit
dance with UN-R44
h UN-R44 Example of an appro
val label
R U
Univniv er
ersal:
sal: child restraint systems in the "Uni-
ve rsal" catego ryare appr ovedfo r installation
in vehicles. They can be used, in accordance
with overviews ofthe suitability of seats for
securing child restraint systems, on seats
labelled U, UF or IU F.64
64
Occupant saf
ety

The identi/ca
tion IUFrefers to ISOFIX child
re straint systems in the "Universal" categor y.
These child restraint systems must also be
secu red using TopTe ther or support points.
R Semi-U
Semi-U niv
niver
ersal:
sal: child restraint systems in the
"Semi-Universal" category may only be used if
th eve hicle and vehicle seat are lis ted in the
ch ild restraint system manufactu rer's vehicle
model list.
R V
V ehicle-speci/c:
ehicle-speci/c: child restraint systems in the
"vehicle-speci/c" category may only be used if
th eve hicle and vehicle seat are lis ted in the
ch ild restraint system manufactu rer's vehicle
model list. App
rov
Approv al cat
al categor
egories in accor
ies in accor dance wit
dance with UN-R129
h UN-R129 Example of an app
rova l label
R i‑Size:
i‑Size: child restraint systems in the "i‑Size"
category are appr ovedfo r installation in vehi-
cles with i‑Size mounting brac kets. They can
be used, in accordance with overviews ofthe
suitability of seats for securing child restraint
systems, on seats labelled i‑ U.The identi/ca
tion i‑Urefers to i‑Size child
re straint systems in the "Universal" categor y.
These child restraint systems must also be
secu red using TopTe ther or support points.
Observ
Observ e t
e the suit
he suit ability of v
ability of v ehicle seats
ehicle seats
Depending on the appr oval catego ry,th ere are
fo rw ard-facing and rear wa rd-facing child restraint
systems. Their use can be restric tedfo r cer tain
ve hicle seats:
R Suitability of seats for attaching ISOFIX child
re straint systems (/ page 66)
R Suitability of seats for securing i‑Size child
re straint systems (/ page 67).
R Suitability of seats for attaching belt-secured
ch ild restraint systems (/ page 71) Occupant saf
ety
65
65

F
F
itting an ISOFIX or i-Size c
itting an ISOFIX or i-Size c hild r
hild res
estrtraint syst
aint syst em
em
on t
on t he
heleT
leT and r
and r ight r
ight r ear seats
ear seats Ov
Ov
er
ervie
vie w of suit
w of suit ability of t
ability of t he seats f
he seats for att
or attac
aching
hing
ISOFIX c
ISOFIX c hild r
hild res
estrtraint syst
aint syst ems
ems
ISOFIX is a standardised securing system for spe-
cially designed child restraint systems.
® The symbol indicates seats suitable for
attaching an ISOFIX child restraint system
in acco rdance with UN R44 (/ page 64).
At tach only child restraint systems that are
appr oved in accordance with UN R44 as
per thefo llowing ISOFIX tables.
Carr
Carr y cot
y cot Size class –
Size class –
Eq Eq
uipment
uipment LeT/r LeT/r
ight ightr
rear seat
ear seat
F – ISO/L1 X
G – ISO/L2 X
X Not suitable for an ISOFIX child restraint system in this we ight
gr oup and/or size class. W W
eight gr
eight group 0 (up t
oup 0 (up t o 10 k
o 10 kg and up tg and up t o appro
o approx. 6
x. 6
mont
mont hs)
hs) Size class –
Size class –
Eq Eq
uipment
uipment LeT/r
LeT/r
ight
ightr
rear seat
ear seat
E – ISO/R 1IL
IL Sui table for ISOFIX child restraint systems acco rding totheta ble
in "Overview of there commended child restraint systems", or if the
ve hicle and the seat are listed on thech ild restraint system manu-
fa cturer's vehicle model list. W
W
eight gr
eight group 0+ (up t
oup 0+ (up t o 13 k
o 13 kg and up tg and up t o appro
o approx.
x.
15 mont
15 mont hs)
hs) Size class –
Size class –
Eq Eq
uipment
uipment LeT/r LeT/r
ight ightr
rear seat
ear seat
E – ISO/R 1IL
D – ISO/R2,
ISO/R2X IL Size class – Size class –
Eq Eq
uipment
uipment LeT/r
LeT/r
ight
ightr
rear seat
ear seat
C – ISO/R3 IL (1)
IL Suitable for ISOFIX child restraint systems acco rding totheta ble
in "Overview of there commended child restraint systems", or if the
ve hicle and the seat are listed on thech ild restraint system manu-
fa cturer's vehicle model list.
(1) When using a child rest raint system of size class (ISO/R3),
mo vethe front seat into the highest position. Make sure that the
seat backrest of thefront seat does not rest against thech ild
re straint system. W
W
eight gr
eight group 1 (9–18 k
oup 1 (9–18 kg and appro g and approx. 9 mont
x. 9 monthsto
hs to
4 y
4 y ear
ear s)
s) Size class –
Size class –
Eq Eq
uipment
uipment LeT/r
LeT/r
ight
ightr
rear seat
ear seat
D – ISO/R2,
ISO/R2X IL
C – ISO/R3 IL (1)
B – ISO/F2 IUF 66 66
Occupant saf
ety