lock MERCEDES-BENZ EQA SUV 2021 Owners Manual

Page 20 of 457

1
V Operates the memory function →
113
2 Adjusts the seats electrically →
106
3 w Switches the seat heating on/o. →
109
4 s Switches the seat ventilation on/o. →
109
5 W Opens/closes there ar leT side wind ow→
92
6 W Opens/closes the leT side window →
92
7 Í Operates the outside mir rors →
139
8 q Opens/closes theta ilgate →
87
9 W Opens/closes theright side wind ow →
92
A W Opens/closes there ar right side wind ow→
92
B S Child saf ety lock forth ere ar side win-
do ws →
77 C
Opens the door →
83
D ßÜLoc ks/unloc kstheve hicle →
83
E Adjusts the head restraints →
106
F Con/gures the seat settings →
108
G Adjusts the seat backrest inclination →
105
H Adjusts the seat height →
105
I Adjusts the seat cushion inclination →
105
J Adjusts the seat fore -and-aT position →
105
K Adjusts the seat cushion length →
105 At
a glance – Door operating unit and seat adjustment
17
17

Page 28 of 457

Owner's Manual
Owner's Manual
This Owner's Manual and the Digital Owner's
Manual in theve hicle describe thefo llowing mod-
els and the standard and special equipment for
yo ur vehicle:
R The models and the standard and special
equipment available at the time of this Own-
er's Manual going topress.
R The models and the standard and special
equipment only available in cer tain countries.
R The models and the standard and special
equipment, which will only be available at a
later date.
No tethat your vehicle may not be /tted with all
fe atures described. This is also the case for sys-
te ms releva nt tosaf ety. Therefore, the equipment
on your vehicle may di.er from that in the
descriptions and illustrations.
The original pur chase ag reement foryo ur vehicle
contains a list of the equipment in your vehicle at
th e time of deliver y. Should
you ha veany questions concerning equip-
ment and operation, please consult a Mercedes-
Benz Service Centre.
The Owner's Manual, Supplement, fur ther supple-
mentary documents and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Mer Mer
cedes me App
cedes me App N
No
ot
tes about t
es about t he on-demand f
he on-demand f eature
eature Yo
u can also activate various functions (on-
demand feature) subsequently via Mercedes me
aTer pur chasing your vehicle.
Information is available at any Mercedes-Benz
Se rvice Centre. A
A
ctiv
ctiv ating on-demand f
ating on-demand f eatur
eature using Mer
e using Mer cedes me
cedes me R
R
eq
eq uir
uir ements:
ements:
R The vehicle has GPS reception.
R The vehicle is lin kedto the Mercedes me user
account. Or
Or
der
der ing and activ
ing and activ ating on-demand f
ating on-demand f eature
eature #
Addth e desired on-demand feature forthe
ve hicle tothe shopping bask etinthe
Mercedes me Store. #
Comple tethe order.
The on-demand feature is activated when
operating theve hicle.
Speeding up activ
Speeding up activ ation
ation #
Switch theve hicle o. and lock it. #
ATer about 2 minutes, unlock theve hicle and
switch on theve hicle.
The on-demand feature has been activated.
Fo r some features, a noti/cation also appears
in theve hicle's multimedia system.
If th e activation was not successful, repeat the
process. General no
tes
25
25

Page 33 of 457

The manufacturers of
the wireless components
installed in theve hicle hereby declare that the
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay ra
dios. You can obtain fur ther information from a
Mercedes-Benz service centre. W
W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle
Besides the typical frequencies for mobile com-
munication cars byMercedes-Benz ma keuse of
th efo llowing automotive radio applications.
W
W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y2 0 kHz (9–90 kHz) ≤ 72 dBμA/m at 10m
Wi reless Powe rTr ansmission 105 kHz (90–119 kHz)≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y1 20 kHz (119–135 kHz) ≤ 42 dBμA/m at 10m
Wi reless Powe rTr ansmission 127 kHz (119–135 kHz)≤ 66 dBμA/m at 10m withthe magnetic /eld
strength le vel decreasing 3dB/oct aveabove119
kHz
Ne ar-/eld communication 13.553–13.567 MHz≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y,Garage Door Opener, Tire
Pressure Monitoring 433 MHz (433.05–434.79 MHz)
≤ 10 mW ERP
Block Heater Remo teControl, Garage Door
Opener 868 MHz (868.0–868.6 MHz)≤
25 mW ERP30
30
General no
tes

Page 34 of 457

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Block Heater Remo teControl, Garage Door
Opener 869 MHz (868.7–869.2 MHz)≤
25 mW ERP
Blue toot h, Kleer, RLAN, wireless Headphone s2.4 GHz ISM band (2400–2483.5 MHz) ≤ 100 mW EIRP
RLAN 5.1 GHz UNII-1 (5150–5250 MHz)≤ 25 mW EIRP
Interior Monitoring Radar, RLAN 5.8 GHz UNII-3 (5725–5875 MHz)≤ 25 mW EIRP
Re mo teKeyless Entr y7 .25 GHz UWB (6.0–8.5 GHz) ≤ -41.3 dBm/MHz EIRP mean ≤ 0 dBm/MHz
EIRP peak
76 GHz radar 76–77 GHz ≤ 55 dBm peak EIRP
Carsharing Module NFC:
NFC:
13.553–13.567 MHz
Bluet Bluet ooth
oo th®
®
:
:
2402–2480 MHz NFC:
NFC:
≤ 42 dBμA/m at 10 m
Bluet Bluet
ooth
oo th®
®
:
:
≤ +4 dBm (class 2) General no
tes
31
31

Page 40 of 457

&
W
W ARNI NG
ARNI NGRisk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N
NO OTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components Please
referto thewa rranty term s and conditions
fo rth is matter. Quali/ed
Quali/ed
specialis
specialist w t work
ork shop
shop
A qu ali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes‑Benz recommends a Mercedes‑Benz
service cent re. General no
tes
37
37

Page 60 of 457

If
th e front passenger seat is occupied, alw ays
ensure that:
R The classi/cation of the person in the front
passenger seat is cor rect and the front
passenger airbag is enabled or disabled in
accordance with the person in the front
passenger seat.
R The person is seated proper lywith a cor-
re ctly fastened seat belt.
R The front passenger seat has been mo ved
as far back as possible. Be sure
toalso obser vethefo llowing fur ther rela-
te d subjects:
R Child restraint system on the front passenger
seat (/ page 74)
R Suitable positioning of thech ild restraint sys-
te m (/ page 63) PRE-S PRE-S
AFE
AFE®
®
syst
syst em
em F
F
unction of PRE-S
unction of PRE-S AFE
AFE®
®
(anticipat
(anticipat or
ory occupant
y occupant
pr ot
pr otection)
ection) PRE-SAFE
®
is able todetect cer tain critical driv-
ing situations and implement pre-em ptive meas-
ures toprotect theve hicle occupants.
PRE-SAFE ®
can implement thefo llowing meas-
ures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Closing the side windo ws.
R V
V ehicles wit
ehicles wit h sliding sunr
h sliding sunr oof:
oof:closing the slid-
ing sunroof.
R V
Vehicles wit
ehicles wit h memor
h memory function:
y function: movingthe
front passenger seat toa more favo urable seat
position.
R PRE-SAFE ®
Sound: pr ovided that the multime-
dia system is switched on, generating a brief
noise signal tostimula tethe innate pr otective
mechanism of a person's hearing. *
N
NO OTE
TE Damage caused byobjects in the
fo ot we ll or behind the seat The automatic adjustment of
the seat position
may result in damage tothe seat and/or the
object. #
Stow objects in a suitable place. R
R
e
ev
ver
er sing t
sing t he PRE-S
he PRE-S AFE
AFE®
®
syst
syst em measur
em measur es
es If an accident did not occur,
the pre-em ptive
measures that we re ta ken are reve rsed.
Yo u will need toper form certain settings yourself. #
Ifth e seat belt pre-tensioning is not reduced,
mo vethe seat backrest back slightl y.
The locking mechanism releases. F
F
unction of PRE-S
unction of PRE-S AFE
AFE®
®
PL
PL US (anticipat
US (anticipat or
ory occu-
y occu-
pant pr ot
pant pr otection plus)
ection plus) PRE-SAFE
®
PLUS can de tect cer tain impacts, par-
ticular lyan imminent rear impact, and take pre-
em ptive measures toprotect theve hicle occu- Occupant saf
ety
57
57

Page 61 of 457

pants. These measures cannot necessarily pre-
ve nt an imminent impact.
PRE-SAFE ®
PLUS can implement thefo llowing
measures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Activating there ar hazard warning lights at a
higher 0ashing frequency.
R Increasing brake pressure when theve hicle is
stationar y.This brake application is cancelled
automatically when theve hicle pulls away.
If an accident did not occur, the pre-em ptive
measures that we re ta ken are reve rsed.
Syst
Syst em limits
em limits
The system will not initiate any action in thefo l-
lowing situations:
R when reve rsing
or
R when theve hicle is towing a trailer and there
is a risk of a rear impact The system will not initiate any braking application
in
thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space while
using Active Parking Assist A A
ut
ut omatic measur
omatic measur es
esaTer
aTer an accident
an accident
Depending on the type and se verity of the acci-
dent, and depending on theve hicle's equipment,
th efo llowing measures can be implemented, for
ex ample:
R automatic braking (post-collision brake)
R activating the hazard warning lights
R triggering an automatic emer gency call
(/ page 287)
R switching o. the drive system and high-volt-
age on-board electrical system
R unlocking theve hicle doors
R lowe ring the side windo ws
R displaying the emer gency guide in the multi-
media system display R
switching on the interior lighting
F
F unction of t
unction of t he pos
he post-collision brt-collision br ake
ake
Depending on the accident situation, the post-col-
lision brake can minimise the se verity of a fur ther
collision or evenavo id it.
If an accident is de tected, the post-collision brake
can implement automatic braking. When theve hi-
cle has come toa standstill, the electric parking
brake is automatically applied.
The driver can cancel automatic braking bytaking
th efo llowing actions:
R braking more strongly than automatic braking
R fully depressing the accelerator pedal with
fo rce 58
58
Occupant saf
ety

Page 65 of 457

A
A
v
void dir
oid dir ect sunlight
ect sunlight &
W
WARNING
ARNING Risk of burns when thech ild
seat is exposed todirect sunlight
If th ech ild restraint system is exposed to
direct sunlight or heat, parts could heat up.
Children could su.er burns from these parts,
particular lyon me tallic parts of thech ild
re straint system. #
Always make sure that thech ild restraint
system is not exposed todirect sunlight. #
Protect thech ild restraint system wi th a
blank et,fo rex ample. #
Ifth ech ild restraint system has been
ex posed todirect sunlight, allow it to
cool before securing a child into it. #
Never lea vechildren unattended in the
ve hicle. Observ Observ
e when st
e when st opping or par
opping or par king
king &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Risk offatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. Ov
Ov
er
ervie
vie w of r
w of r ecommended c
ecommended c hild r
hild res
estr
traint syst
aint syst ems
ems %
Further information on the cor rect child
re straint system can be ob tained at a quali-
/ed specialist workshop. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre forth is purpose. 62
62
Occupant saf
ety

Page 70 of 457

Size class –
Size class –
Eq Eq
uipment
uipment LeT/r
LeT/r
ight
ightr
rear seat
ear seat
B1 – ISO/F2X IUF
A – ISO/F3 IUF IL Suitable for ISOFIX child restraint systems acco rding totheta ble
in "Overview of there commended child restraint systems", or if the
ve hicle and the seat are listed on thech ild restraint system manu-
fa cturer's vehicle model list.
IUF Suitable forfo rw ard-facing ISOFIX child restraint systems of the
"Universal" category in this we ight group.
(1) When using a child restraint system of size class (ISO/R3),
mo vethe front seat into the highest position. Make sure thatth e
seat backrest of the front seat does not rest against thech ild
re straint system. Ov Ov
er
ervie
vie w of suit
w of suit ability of t
ability of t he seats f
he seats for att
or attac
aching
hing
i‑Size c
i‑Size c hild r
hild res
estrtraint syst
aint syst ems
ems
i‑Size is a standardised securing system for spe-
cially designed child restraint systems.
° The symbol indicates seats suitable for
attaching an i‑Size child restraint system in
acco rdance with UN R129 (/ page 64).
Child restraint systems that are permitted
in accordance with UN R44 as per the ISO-
FIX tables (/ page 66) or UN R129 as per
th efo llowing i‑Size tables may be attached.
i‑Size c
i‑Size c hild r
hild res
estrtraint syst
aint syst ems (ISO/R2, ISO/F2X,
ems (ISO/R2, ISO/F2X,
ISO/B2, ISO/B3)
ISO/B2, ISO/B3) F
F
r
ront passeng
ont passeng er seat
er seatLeT/r
LeT/right
ightr
rear seat
ear seat
Xi ‑U
X Not suitable for an i-Size child
re straint system in the "Univer-
sal" categor y. i-U Suitable
forfo rw ard-facing
and rear wa rd-facing i-Size child
re straint systems in the "Univer-
sal" categor y. F
F
itting t
itting t he ISOFIX or i‑Size c
he ISOFIX or i‑Size c hild r
hild res
estrtraint syst
aint syst em
em
on t
on t he
heleT
leT and r
and r ight r
ight r ear seats
ear seats &
W
WARNING
ARNING Risk of accident if there ar
ben chseat, rear seat and seat backrest
are not engaged
The rear ben chseat, rear seat and seat bac k-
re st ma yfo ld forw ards, even while theve hicle
is in motion.
R As a result, theve hicle occupant will be
pressed into the seat belt with increased
fo rc e. The seat belt will not be able topro-
te ct as intended and could cause addi-
tional injur y.
R Objects or loads in the boot or load com-
partment cannot be restrained bythe seat
backrest. #
Make sure that there ar ben chseat, the
re ar seat and the seat backrest are
engaged before every trip. If
th ere ar seat backrest is not engaged and
loc ked in place, there d lock veri/cation indicator
will be visible. Occupant saf
ety
67
67

Page 72 of 457

direction. Where possible, adjust
the seat
cushion inclination accordingl y.
O Thechild restraint system must not be put
under strain bythe head restraint. Adjust the
head restraints as appropria te.
° When /tting an i‑Size child restraint system,
also obse rveth efo llowing:
O When using a r
When using a r earw
earwar
ard-f
d-f acing c
acing c hild r
hild res
estrtraint
aint
syst
syst em:
em: adjust the front seat so that it does
not touch thech ild restraint system.
O When using a f
When using a f orw
orwar
ard-f
d-f acing c
acing c hild r
hild res
estrtraint
aint
syst
syst em:
em: remo vethe head restraint from the
re specti veseat, if possible. In addition, the
backrest of thech ild restraint system must
lie as 0at as possible again stthe backrest of
th eve hicle seat.
ATer thech ild restraint system has been
re mo ved, replace the head restraint immedi-
atel y and adjust all head restraints co rrectl y. 1
ISOFIX mounting brac ket
2 i‑Size mounting brac ket #
Before every journe y,make sure that the ISO-
FIX child restraint system or the i‑Size child
re straint system is engaged co rrectly in bo th
mounting brac kets in theve hicle. *
N
NO OTE
TE Damage tothe seat belt forthe
cent reseat during ins tallation of thech ild
re straint system #
Makesure that the seat belt is not trap-
ped. #
Attach the ISOFIX or i‑Size child restraint sys-
te m to both mounting brac kets in theve hicle. F
F
ast
ast ening a T
ening a T opTet
op Tether
her &
W
WARNING
ARNING Risk of injury or death if the
re ar seat backrests are not loc ked aTer
To pTe ther belts are /t ted
The rear seat backrests may fold forw ards
when you are driving.
As a result, child restraint systems will no lon-
ge r be able toper form their intended pr otec-
tive function. This may also cause additional
injuries. #
Always lock rear seat backrests aTer /t-
ting TopTe ther belts. Occupant saf
ety
69 69

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