lock MERCEDES-BENZ EQA SUV 2021 User Guide

#
Obser vethe lock veri/cation indicator. If
th ere ar seat backrest is not engaged and
loc ked in place, there d lock veri/cation indicator
will be visible.
¯ Ifth ech ild restraint system is equipped
wi th aTo pTe ther belt:
The risk of injury may be reduced byTo p
Te ther. The TopTe ther belt enables an
additional connection between thech ild
re straint system at tach ed with ISOFIX or
i‑Size and theve hicle. V V
ehicles wit
ehicles wit h adjust
h adjustable head r
able head r es
estr
traints:
aints: #
If necessar y,slide the head restraint up wards
( / page 107). #
Guide TopTe ther belt 3under the head
re straint between the two head restraint ba rs.
V
V ehicles wit
ehicles wit hout adjust
hout adjust able head r
able head res
estrtraints:
aints: #
TopTe ther belt with one seat belt strap: guide
To pTe ther belt 3overth e centre of the head
re straint.
or #
TopTe ther belt with two seat belt straps: guide
one TopTe ther belt 3past the head restraint
on theright and leT sides respecti vely. All v
All v
ehicles:
ehicles: #
Fitth e ISOFIX or i‑Size child restraint system
wi th TopTe ther. In doing so, comply with the
ch ild restraint system manufactu rer's installa-
tion inst ructions. #
Hook TopTe ther hook 2into TopTe ther
anchorage 1without twisting. #
Tension TopTe ther belt 3. In doing so, com-
ply with thech ild restraint system manufactu r-
er's installation inst ructions.
V
V ehicles wit
ehicles wit h adjust
h adjustable head r
able head r es
estr
traints:
aints: #
If necessar y,slide the head restraint down-
wa rds (/ page 107). Make sure that you do
not inter fere with the cor rect routing of To p
Te ther belt 3. 70
70
Occupant saf
ety

Fr
ont passenger airbag enabled 1
UF, L
Fr ont passenger airbag disabled 1, 2
U, L
W
W eight cat
eight cat egor
egory III: 22 t
y III: 22 t o 36 kg
o 36 kg
Fr ont passenger airbag enabled 1
UF, L
Fr ont passenger airbag disabled 1, 2
U, L
1 Ad just the seat cushion inclination so that the
front edge of the seat cushion is in the highest posi-
tion and there ar edge of the seat cushion is in the
lo we st position.
2 The vehicle is equipped with automatic front
passenger airbag shuto.. The PASSENGER AIR BAG
OFF indica tor lamp must be lit.
X Not suitable forch ildren in this we ight categor y.
U Sui table forch ild restraint systems of the "Univer-
sal" category in this we ight categor y. L Suitable
for semi-universal child restraint systems
acco rding totheta ble in "Recommended child
re straint systems", or if theve hicle and the seat are
listed in thech ild restraint system manufacturer's
ve hicle model list.
UF Suitable forfo rw ard-facing child restraint sys-
te ms of the "Universal" category in this we ight cate-
gor y. Secur Secur
ing t ing the c
he child r
hild r es
estrtraint syst
aint syst em wit
em with t
h the seat
he seat
belt on t
belt on t he r
he rear seat
ear seat &
W
WARNING
ARNING Risk of accident if there ar
ben chseat, rear seat and seat backrest
are not engaged
The rear ben chseat, rear seat and seat bac k-
re st ma yfo ld forw ards, even while theve hicle
is in motion.
R As a result, theve hicle occupant will be
pressed into the seat belt with increased
fo rc e. The seat belt will not be able topro- te
ct as intended and could cause addi-
tional injur y.
R Objects or loads in the boot or load com-
partment cannot be restrained bythe seat
backrest. #
Make sure that there ar ben chseat, the
re ar seat and the seat backrest are
engaged before every trip. If
th ere ar seat backrest is not engaged and
loc ked in place, there d lock veri/cation indicator
will be visible.
When When /tting
/tting a belt-secur
a belt-secur ed c
ed child r
hild r es
estr
traint sy st
aint syst em,
em,
obse rv
observ e t
e t he f
he f ollo
ollowing:
wing:
O Always comply with the manufacturer's
installation and operating instructions forthe
ch ild restraint system used.
O For a child restraint system in the "Universal"
or "Semi-Universal" categor y,make sure that
th e system has been appr ovedfo rth eve hicle
seat. 72
72
Occupant saf
ety

position and
there ar edge of the seat cushion
is in the lo west position. #
Set the seat backrest tothe most vertical
position possible. #
Install thech ild restraint system.
The entire base of thech ild restraint system
must al ways rest on the sitting sur face of the
front passenger seat. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of
th eve hicle tothe shoulder belt guide on the
ch ild restraint system.
The shoulder belt strap must be routed for-
wa rds and down wards from the seat belt out-
let. #
If necessar y,adjust the front passenger seat
accordingl y. Child safe
Child safe
ty locks
ty loc ks A
A
ctiv
ctiv ating or deactiv
ating or deactiv ating t
ating the c
he child safe
hild safe ty loc
ty lock f
k for
or
t
t he r
he r ear doors
ear doors &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Risk offatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. &
W
WARNING
ARNING Risk of accident and injury due
to children leT unattended in theve hicle
If ch ildren are tr avelling in theve hicle, they
could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be st ruck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample. 76
76
Occupant saf
ety

#
Always activate the installed child saf ety
loc ksifch ildren are tr avelling in theve hi-
cle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. Ve
hicles forth e United Kingdom: obser vethe
impor tant sa fety no tes in the "No tes on the addi-
tional door lock" section.
There are child saf ety loc ksforth ere ar doors and
th ere ar side wind ows.
The child saf ety lock on there ar doors secures
each door separatel y.The doo rscan no longer be
opened from the inside. #
Press the le ver in direction 1(activate) or 2
(deactivate). #
Make sure that thech ild saf ety loc ksare work-
ing proper ly. A A
ctiv
ctiv ating and deactiv
ating and deactiv ating t
ating the c
he child safe
hild safe ty lock
ty lock
f
f or t
or t he r
he r ear side windo ws
ear side windo ws #
T
To activ
o activ at
ate/deactiv
e/deactiv at
ate:
e: press button 2.
The rear side wind owcan be opened or closed
in thefo llowing cases:
R indicator lamp 1is lit: via the switch on
th e driver's door Occupant saf
ety
77
77

K
K
e
ey
y Ov
Ov
er
ervie
vie w of ke
w of key functions
y functions &
W
W ARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage totheke y caused bymag-
netic /elds #
Keep theke yaw ay from strong magnetic
/elds. Ve
hicle key
1 Locks
2 Indicator lamp 3
Unloc ks
4 Opens/closes theta ilgate
% If indicator lamp 2does not light up aTer
pressing theÜ orß button, the battery
is we ak or possibly dischar ged. Re place the
battery as soon as possible.
Re place theke y battery (/ page 81).
The key loc ksand unloc ksthefo llowing compo-
nents:
R Doors
R Soc ket 0ap
R Tailgate
If th eve hicle is not opened within appr oximately
40 seconds aTer unlocking, it loc ksagain. Anti-
th eT pr otection is primed again.
Do not keep theke yto get her with elect ronic devi-
ces or me tal objects. This can a.ect theke y's
functionalit y. Opening and closing
79 79

A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the acous
he acous tic loc
tic locking
kingv
ver
er i/-
i/-
cation
cation signal
signal Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Acoustic lock.
% Please observ
Please observ e:
e:
The selected setting forth e acoustic locking
ve ri/cation signal must comply with there le-
va nt national road and tra1c regulations. In
some countries, including German y,using the
acoustic locking veri/cation signal is forbid-
den bytra1c la ws(in accordance with §16
Pa ra. 1 and §30 Para. 1 of the German
national road tra1c regulations). The driver of
th eve hicle must comply with these regula-
tions. In countries where the use of this func-
tion is forbidden, this function is not activated
in theve hicle and must not be activated. Changing t
Changing t
he unloc
he unlocking se
king settings
ttings Po
ssible unlocking functions of theke y:
R Central unlocking
R Unlocking the driver's door and soc ket 0ap #
T
T o switc
o switc h be
h betw
tween se
een se ttings:
ttings: presstheÜ
and ß buttons simultaneously for appr ox-
imately six seconds until the indicator lamp
0ashes twice.
Options if the unlocking function forth e driver's
door and soc ket 0ap has been selected:
R T
To unloc
o unloc k t
k the v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
Vehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo uto uch the
inner sur face of the door handle on the driv-
er's door, only the driver's door and the soc ket
0ap are unloc ked. Deactiv
Deactiv
ating t
ating the function of t
he function of t hekey
he key V
V
ehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo u deactivate the
function of theke y,the KEYLESS-GO functions are
also deactivated. Access or drive authorization by
KEYLESS-GO is then no longer possible with that
particular key.Activate the function of theke y so
th at all its functions will again be available.
Yo u can also deactivate the function of theke yto
re duce the energy consum ption of theke y if you do not use
theve hicle or a keyfo r an extended
period of time. #
T
To deactiv
o deactiv at
ate:
e: press theß button on the
ke y twice in quick succession.
The key indicator lamp 0ashes twice brie0y
and lights up once. #
T
To activ
o activ at
ate:
e: press any but ton on thekey.
% When theve hicle is star ted with theke y in the
st ow age compartment of the centre console,
th e function of theke y is automatical lyactiva-
te d (/ page 151). 80
80
Opening and closing

#
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the ar row
and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart-
ment 3. Obser vethe positive pole marking in
th e battery compartment and on the battery
when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Pr
Pr
oblems wit
oblems wit h t
h the key
he key , tr
, troubleshoo
oubleshoo ting
ting Y Y
ou can no long ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle
ehicle
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theke ych ecked at a quali/ed specialist
wo rkshop.
Ther
Ther e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour sour ce ce
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets) R
shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce.
Y
Y ou hav
ou hav e los
e lost a key
t a key #
Have theke y deactivated at a quali/ed spe-
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Doors
N
No
ot
tes on t
es on t he additional door lock
he additional door lock The additional door lock is only
available forve hi-
cles forth e United Kingdom. 82
82
Opening and closing

&
W
W ARNI NG
ARNI NGRisk of injury topersons inside
th eve hicle when the additional door lock
is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. #
Never lea vepersons, in particular chil-
dren, unattended in theve hicle. #
Ifth ere are persons in theve hicle, do not
activate the additional door loc k.The additional door lock is automatically activated
in
thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO.
If th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activated
(/ page 280).
If th e additional door lock is activated, the doors
cannot be opened from the inside.
% ATer locking you can issue a signal with the
horn. Yo
u can pr event the additional door lock from
being activated bydeactivating interior pr otection
before locking theve hicle (/ page 101). U Unloc
nloc king/opening t
king/opening t he door
he doors fr
s from t
om t he inside
he inside #
U
Unitnit ed Kingdom only
ed Kingdom only :
:obser vethe no tes on
th e additional door lock (/ page 82). #
Pull door handle 1. Centr
Centr
all
ally loc
y loc king and unloc
king and unloc king t
king the v
he vehicle fr
ehicle fr om
om
t
t he inside
he inside #
T
To unloc
o unloc k:
k:press button 1. #
T
To loc
o loc k:
k:press button 2.
The red indicator lamp on button 2lights up
once theve hicle is loc ked. Opening and closing
83
83

%
Further information on con venience closing
(/ page 94).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 80). #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds.
The red indicator lamp on button 2lights up
once theve hicle is loc ked. Opening and closing
85 85

In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna-
mome ter Loc
Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit h t
h the emer-
he emer-
g
g ency key
ency key Loc
Loc
king/unloc
king/unloc king t
king the dr
he driv
iver's door wit
er's door wit h t
h the
he
emerg
emerg encykey
ency key
% Ifyo u wish tolock theve hicle entirely using
th e emer gency key,/rst press the button for
locking from the inside while the driver's door
is open. Then proceed tolock the driver's
door using the emer gency key. #
Remo vethe emer gency key (/ page 81). #
Inse rtthe emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
straight as possible away from theve hicle until
it re leases. #
Release the door handle. #
T To unloc o unloc k:
k:turn the emer gency key anti-cloc k-
wise toposition 1. #
T
To loc
o loc k:
k:turn the emer gency key clockwise to
position 1. #
Carefully press the co ver onto the lock cylin-
der until it engages and is seated /rml y.86
86
Opening and closing