ESP MERCEDES-BENZ GL 2016 Manual Online

Page 329 of 462

Problem
Possible causes/consequences and P Solutions
%
The yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Braking System) is deactivated due to a malfunc-
tion. Therefore, BAS (Brake Assist), BAS PLUS, COLLISION PRE-
VENTION ASSIST, ESP ®
(Electronic Stability Program), ESP ®
trailer
stabilization, PRE ‑ SAFE ®
, PRE ‑ SAFE ®
Brake, HOLD function, hill
start assist, Crosswind Assist, STEER CONTROL, Active Lane
Keeping Assist and Active Blind Spot Assist are also deactivated.
In addition, the

Page 330 of 462

Problem
Possible causes/consequences and P Solutions
%
The yellow ABS warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. Therefore, BAS, BAS PLUS, COL-
LISION PREVENTION ASSIST, ESP ®
, ESP ®
trailer stabilization, EBD
(electronic brake force distribution), PRE ‑ SAFE ®
,
PRE ‑ SAFE ®
Brake, the HOLD function, hill start assist, Crosswind
Assist, STEER CONTROL, Active Lane Keeping Assist and Active
Blind Spot Assist, for example, are also deactivated.
In addition, the

Page 331 of 462

Problem
Possible causes/consequences and P Solutions
%
The yellow ABS warning
lamp is lit while the
engine is running.
A warning tone also
sounds. EBD is not available due to a malfunction. Therefore ABS, BAS, BAS
PLUS, ESP ®
, ESP ®
trailer stabilization, PRE ‑ SAFE ®
,
PRE ‑ SAFE ®
Brake, COLLISION PREVENTION ASSIST, HOLD func-
tion, hill start assist, Crosswind Assist, STEER CONTROL, Active
Lane Keeping Assist and Active Blind Spot Assist are also unavail-
able.
In addition, the

Page 340 of 462

Tires Problem
Possible causes/consequences and P Solutions
w
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit. The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
G WARNING
With tire pressures which are too low, there is a risk of the fol-
lowing hazards: R
they may burst, especially as the load and vehicle speed
increase. R
they may wear excessively and/or unevenly, which may greatly
impair tire traction. R
the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 189).X
Observe the additional display messages in the multifunction
display. X
Check the tires and, if necessary, follow the instructions for a
flat tire ( Y
page 387). X
Check the tire pressure ( Y
page 412).X
If necessary, correct the tire pressure.
w
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit. The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident. X
Observe the additional display messages in the multifunction
display. X
Visit a qualified specialist workshop.338
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Page 360 of 462

General notes
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
message.
The audio output is muted.
Once the connection has been made, the
Call Connected
message appears in the
multifunction display.
All important information on the emergency is
transmitted, for example: R
current location of the vehicle (as deter-
mined by the GPS system) R
vehicle identification number R
information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency. R
If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed message appears in the
multifunction display and must be confirmed. In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call manually:
press cover C briefly to open. X
Press SOS button D briefly.
The indicator lamp in SOS button D
flashes until the emergency call is conclu-
ded. X
Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter. X
After the emergency call, close cover C .
i If the mobile phone network is unavaila-
ble, mbrace will not be able to make the
emergency call. If you leave the vehicle
immediately after pressing the SOS button,
you will not know whether mbrace placed
the emergency call. In this case, always
summon assistance by other means.
Roadside Assistance button358
Features
Stowage and features

Page 361 of 462

X
Press Roadside Assistance button C .
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active.
The multifunction display shows the Con‐
necting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 363).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. i The system has not been able to initiate a
Roadside Assistance call, if: R
the indicator lamp for Roadside Assis-
tance call button C is flashing continu-
ously. R
no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button
X
Press MB Info call button C .
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The multifunction display shows the Con‐
necting Call message. The audio system
is muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display. Features 359
Stowage and features Z

Page 362 of 462

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if: R
the indicator lamp in MB Info call but-
ton C is flashing continuously.R
no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding button for ending
a phone call on the audio system or on
COMAND. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing: R
the v button on the multifunction steer-
ing wheel R
the corresponding button on the audio sys-
tem or on COMAND for ending a telephone
call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i If you select No , the address can be saved
in the address book.360
Features
Stowage and features

Page 363 of 462

i The destination download function is
available if the relevant mobile phone net-
work is available and data transfer is pos-
sible.
i The destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS Pack-
age and cannot be purchased separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Search & Send
General notes
i To use "Search & Send", your vehicle
must be equipped with mbrace and a navi-
gation system. Additionally, an mbrace ser-
vice subscription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps ®
can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://
www.maps.google.com and enter a desti-
nation address into the entry field. X
To send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website. i Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field. X
Click "Send".
i Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses X
Switch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started. X
Select Yes by turning yRz or sliding

Page 364 of 462

Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely. X
Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password. X
Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via: R
the Internet, under the "Owners Online"
section R
the telephone application (e .g . for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network is
accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely. X
Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via: R
the Internet, under the "Owners Online"
section R
the telephone application (e .g . for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service
If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-362
Features
Stowage and features

Page 377 of 462

Hiding a service message X
Press the 8 or v button on the steer-
ing wheel.
Displaying service messages X
Switch on the ignition. X
Press the Y or e button on the steer-
ing wheel to select the Serv.
menu.X
Press the c or d button to select the
ASSYST PLUS
submenu and confirm by
pressing the v button.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service
interval display
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may oth-
erwise lead to increased wear and damage
to the major assemblies or the vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example. Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle, mainte-
nance work must be carried out more fre-
quently, for example: R
regular city driving with frequent intermedi-
ate stops R
if the vehicle is primarily used to travel
short distances R
use in mountainous terrain or on poor road
surfaces R
if the engine is often left idling for long peri-
ods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work-
shop, e.g. an authorized Mercedes-Benz Cen-
ter.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any author-
ized Mercedes-Benz Center.
Care
General notes
H Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following: R
dry, rough or hard cloths R
abrasive cleaning agents Care 375
Maintenance and care Z

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