MERCEDES-BENZ GLK-Class 2011 X204 Repair Manual

! When installing the child restraint system,
make sure that the seat belt for the center
seat does not get trapped. Otherwise, the
seat belt could be damaged.
Installation instruction : indicates the
installation point of securing ring 2.
XInstall the LATCH-type (ISOFIX) child
restraint system. Comply with the
manufacturer's instructions when
installing the LATCH-type (ISOFIX) child
restraint system.
Top Tether
GWarning
Observe "Important safety notes"
( Y page 55).
GWarning
Always lock the rear seat backrests in their
upright position when the rear seats are
occupied by passengers. Lock the rear seat
backrests in their upright position before
installing the Top Tether straps or when the
cargo compartment is not in use. Make sure
that rear seat backrests are secured properly
by pushing and pulling on the seat backrests.
If the seat backrest is not locked properly, the
seat backrest could fold forward. The child
restraint system is no longer supported
properly or held in position and can no longer
fulfill its function. This could cause serious or
even fatal injuries.
Top Tether provides an additional attachment
point between the "LATCH" type child seat
mount (ISOFIX) child restraint system and the
rear seat. This can further reduce the risk of
injury.
The Top Tether anchorages are located on the
rear of the rear seat backrests.XMove head restraint : upwards.XInstall the LATCH-type (ISOFIX) child
restraint system with Top Tether. Always
comply with the manufacturer's
installation instructions.XRoute Top Tether belt A under the head
restraint : between both head restraint
bars.XRoute Top Tether belt A downwards
between the cargo compartment cover ;
and rear seat backrest.XEngage Top Tether hook ? of Top Tether
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Make sure that:
RTop Tether hook ? is engaged in Top
Tether anchorage =, as illustrated.
RTop Tether belt A is not twisted.
RTop Tether belt A is routed between rear
seat backrest and cargo compartment
cover ; if cargo compartment
cover ; is installed.
RTop Tether belt A is routed between the
rear seat backrest and the cargo net if
the cargo net is installed.
XTension Top Tether belt A. Always comply
with the manufacturer's installation
instructions.
XIf necessary, push head restraint : back
down slightly (Y page 93). Make sure that
the routing of Top Tether belt A is not
impaired.
Child-proof locks
Child-proof locks for the rear doors
GWarning
Observe "Important safety notes"
(Y page 55).
GWarning
Children could open a rear door from inside
the vehicle. This could result in serious
injuries or an accident. Therefore, when
children ride in the rear always secure the rear
doors with the child-proof locks.
You can secure each door individually with
the child-proof locks on the rear doors. A door
secured with a child-proof lock cannot be
opened from inside the vehicle. When the
vehicle is unlocked, the door can be opened
from the outside.
XTo activate: press the child-proof lock
lever up in the direction of arrow :.
XMake sure that the child-proof locks are
working properly.
XTo deactivate: press the child-proof lock
lever down in the direction of arrow ;.
Override feature for the rear side
windows
GWarning
Observe "Important safety notes"
(Y page 55).
GWarning
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise, the
children could be injured, e.g. by trapping
themselves in the rear side window.
XTo activate/deactivate: press button ;.
If indicator lamp : is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp : is off,
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operation is possible using the switches in
the rear compartment.
Panic alarm
X To activate: press and hold !
button : for about one second.
An alarm sounds and the exterior lighting
flashes.XTo deactivate: press ! button :
again.
or
XInsert the SmartKey into the ignition lock.
or
XPress the KEYLESS-GO Start-Stop button.
The KEYLESS-GO key must be in the
vehicle.
i USA only:
This device complies with the part 15 of the
FCC regulations. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only:
This device complies with the RSS-210
regulations of Industry Canada. Operation
is subject to the following two conditions:
1. This device may not cause interference,
and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R ESP ®
(E lectronic Stability Program)
R EBD ( Electronic Brake-power Distribution)
Important safety notes
GWarning
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
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or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 61).
GWarning
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph (8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
The ! warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.XTo make a full brake application:
depress the brake pedal with full force.GWarning
If the ABS malfunctions, other driving systems
such as the BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
BAS (Brake Assist)
GWarning
Observe "Important safety notes"
( Y page 61).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
GWarning
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
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ESP®
(Electronic Stability Program)
Important safety notesGWarning
Observe "Important safety notes"
( Y page 61).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. If necessary, the engine output is also
modified to keep the vehicle on the desired
course within physical limits. ESP ®
assists
the driver when pulling away on wet or
slippery roads. ESP ®
can also stabilize the
vehicle during braking.
If ESP ®
intervenes, the ä warning lamp
flashes in the instrument cluster.
GWarning!
Never switch off the ESP when you see the
ESP warning lamp ä flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESP cannot
prevent accidents resulting from excessive
speed.
! Vehicles without 4MATIC: switch the
ignition off when:
R the parking brake is being tested using a
dynamometer
R the vehicle is being towed with the front/
rear axle raised
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Vehicles with 4MATIC: switch off the
ignition when the parking brake is being
tested on a brake dynamometer.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you wish to
operate the vehicle on such a
dynamometer, please consult an
authorized Mercedes-Benz Center in
advance. You could otherwise damage the
drive train or the brake system.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System)GWarning
Observe "Important safety notes"
( Y page 61).
Traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more
drive torque is also transferred to the wheel
or wheels with traction.
Traction control remains active if you
deactivate ESP ®
.
Deactivating/activating ESP ®
GWarning
The ESP
®
should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESP ®
when a spare
wheel is mounted.
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ESP®
is activated automatically when the
engine is running.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravelGWarning!
Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the vehicle
if the vehicle starts to skid or a wheel starts
to spin.
When you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
If ESP ®
is deactivated and one or more wheels
start to spin, the ä warning lamp in the
instrument cluster flashes. In such situations,
ESP ®
will not stabilize the vehicle.
XTo deactivate: press button :.
The å warning lamp in the instrument
cluster lights up.GWarning
When the å ESP OFF warning lamp lights
up, ESP is switched off.
When the ä ESP warning lamp and the
å ESP OFF warning lamp are on
continuously, ESP is not operational due to a
malfunction.
When ESP is switched off or not operational,
the vehicle's stability during standard driving
maneuvers is reduced.
Adapt your driving style to suit the prevailing
road conditions/weather conditions and to
the non-operating status of ESP.
! Avoid spinning a drive wheel for an
extended period with ESP ®
switched off.
This could cause serious damage to the
drive train.
XTo activate: press button :.
The å warning lamp in the instrument
cluster goes out.
ESP ®
trailer stabilization
If your trailer begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
In this situation, ESP ®
assists you and can
detect if the trailer begins to lurch. ESP ®
slows the vehicle down by braking and
limiting the engine output until the vehicle/
trailer combination has stabilized.
Trailer stabilization is active from a speed
above 40 mph (65 km/h).
GWarning!
The system will not be able to assist when the
trailer jackknifes
R if the ESP ®
has switched off due to a
malfunction
R on wet or icy roads
R on roads with slippery surface
R in sand or gravel
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Trailers with a high center of gravity may tip
over before the system recognizes swaying of
the trailer.
Trailer stabilization does not work if ESP ®
is
deactivated or disabled because of a
malfunction.
EBD
GWarning
Observe "Important safety notes"
( Y page 61).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWarning!
If the EBD malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
Anti-theft systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct key.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
key that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.XTo deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELEAID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELEAID service.
R the mbrace/TELEAID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.
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XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 15
seconds.XTo deactivate: unlock the vehicle using the
SmartKey or KEYLESS-GO.XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The key must be inside the
vehicle.
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Vehicle equipment ..............................68
SmartKey ............................................. 68
Doors .................................................... 75
Cargo compartment ............................78
Side windows ...................................... 81
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
SmartKey
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
General information
All doors and the tailgate must be closed.
If you cannot open or lock the vehicle with the
SmartKey, either the battery in the SmartKey
is empty, the SmartKey is faulty, or the vehicle
battery is discharged.
XCheck the battery in the SmartKey and
replace it if necessary ( Y page 72).XUnlock the driver's door using the
mechanical key ( Y page 71).XLock the vehicle using the mechanical key
( Y page 71).XHave the vehicle battery and battery
contacts checked by an authorized
Mercedes-Benz Center.
If the SmartKey is faulty, contact Roadside
Assistance or an authorized Mercedes-Benz
Center.
SmartKey functions
Locking and unlocking centrally
The SmartKey centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap
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