Keyless go MERCEDES-BENZ M-Class 2011 W164 Owner's Guide
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Adjusting the steering wheel
electrically:To adjust the steering wheel position
(fore-and-aft adjustment);To adjust the steering wheel height
i Related topics:
R EASY-ENTRY/EXIT feature
( Y page 100)
R storing settings ( Y page 103)
Steering wheel heating
Switching on/off
The steering-wheel heating heats the leather
areas of the steering wheel.
XMake sure that the key is in position 2 in
the ignition lock.XTo switch on/off: turn the lever in the
direction of arrow : or ;.
Indicator lamp = comes on or goes out.Problems with the steering wheel
heating
If the steering wheel heating indicator lamp
on the lower left lever of the steering column
is flashing, the steering wheel heating has
switched off automatically. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the
steering wheel heating will switch back on
automatically.
EASY-ENTRY/EXIT
GWarning
You must make sure no one can become
trapped or injured by the moving steering
wheel when the easy-entry/exit feature is
activated.
To stop steering wheel movement do one of
the following:
R Move steering wheel adjustment stalk.
R Press one of the memory position buttons.
R Press memory button M.
Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Children could open the driver's door and
unintentionally activate the easy-entry/exit
feature, which could result in an accident
and/or serious personal injury.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
The steering wheel swings upwards when
you:
R remove the key from the ignition lock.
R open the driver's door and KEYLESS-GO is
in position 1
R open the driver's door and the key is in
position 0 or 1 in the ignition lock.
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iThe steering wheel only moves upwards if
it has not already reached the upper end
stop.
The steering wheel is moved to the last
selected position when:
R the driver's door is closed, and
R you insert the key into the ignition lock.
or
R in vehicles with KEYLESS-GO, you press the
Start/Stop button once.
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the setting with the memory
function ( Y page 103).
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer ( Y page 218).GWarning
Let the system complete the adjustment
procedure before setting the vehicle in
motion. All steering wheel adjustment must
be completed before setting the vehicle in
motion. Driving off with the steering wheel
still adjusting could cause the driver to lose
control of the vehicle.
i If the crash-responsive EASY-EXIT feature
is triggered in an accident, the steering
column will move upwards when the
driver's door is opened. This occurs
irrespective of the position of the key in the
ignition lock. This makes it easier to exit the
vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational after an accident if the
EASY-EXIT/ENTRY feature is activated in
the on-board computer.
Mirrors
Rear-view mirror
Rear-view mirror (manual anti-glare)
XAnti-glare mode: flick anti-glare
switch : forwards or back.
Exterior mirrors
Adjusting the exterior mirrors
GWarning
Exercise care when using the passenger-side
exterior rear view mirror. The mirror surface
is convex (outwardly curved surface for a
wider field of view). Objects in mirror are
closer than they appear. Check your interior
rear view mirror and glance over your
shoulder before changing lanes.
The exterior mirrors are automatically heated
if the rear window heating is switched on and
the outside temperature is low.
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the Å position, the rain sensor is more
sensitive than in the Ä position, causing
the windshield wiper to wipe more frequently.
Intermittent wiping is interrupted when you
stop the vehicle and open a front door. This
prevents a person from being splashed
inadvertently when getting into or out of the
vehicle.
Intermittent wiping continues when all doors
are closed and
R you shift the automatic transmission to
drive position D or reverse gear R
or
R you change the wipe setting on the
combination switch.
i To prevent smearing on the windshield or
noise when wiping, wipe the windshield
occasionally with washer fluid.
Switching the rear window wiper on/
off
Combination switch
:è Switch2ô To wipe with washer fluid3I To switch on intermittent wiping40 To switch off intermittent wiping5ô To wipe with washer fluidXTurn the key to position 1 or 2 in the ignition
lock.XTurn switch : on the combination switch
to the corresponding position.
When the rear window wiper is switched on,
the icon appears in the instrument cluster.
Replacing the wiper blades
Important safety guidelines
GWarning
For safety reasons, switch off the windshield
wipers and remove the key from the ignition
lock before changing the wiper blades
(vehicles with KEYLESS-GO: make sure that
the on-board electronics are in state 0).
Otherwise, the wiper motor could be switched
on suddenly and cause injury.
! To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
! Never open the hood if a windshield wiper
arm has been folded away from the
windshield.
Never fold a windshield wiper arm without
a wiper blade back onto the windshield.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield can be damaged by the force of
the impact.
Mercedes-Benz recommends that you have
the wiper blades replaced by a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center.
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Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! AMG vehicles: at low engine oil
temperatures (below 68 ‡ (+20 †), the
maximum engine speed is restricted in
order to protect the engine. To protect the
engine and maintain smooth engine
operation, avoid driving at full throttle when
the engine is cold.
SmartKey positions
SmartKey
gTo remove the SmartKey1Power supply for some consumers, such
as the windshield wipers2Ignition (power supply for all consumers)
and drive position3To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. The indicator lamps of the low-beam
headlamps, high-beam headlamps or the turn
signal lamps only light up if the low-beam
headlamps, high-beam headlamps or turn
signal lamps are switched on. If an indicator
lamp does not light up when the ignition is
switched on, check it and replace it if
necessary. If an indicator lamp does not go
out after the engine is started or if it lights up
while the vehicle is in motion, see
( Y page 247).XRemove the SmartKey when the engine is
switched off.
The battery may otherwise discharge.
If you cannot turn the SmartKey in the ignition
lock, the vehicle battery may not be charged
sufficiently.
XCheck the vehicle battery and charge if
necessary ( Y page 314).
or
XJump-start the vehicle ( Y page 315).
i
The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
Vehicles with KEYLESS-GO are equipped with
a SmartKey with an integrated KEYLESS-GO
function and a detachable Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then you can insert the
SmartKey in the ignition lock.
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conditions, drive only with at least one
window fully open at all times.
! Do not depress the accelerator pedal
when starting the engine.
Automatic transmission XShift the transmission to position P.
i
The transmission position display in the
multifunction display shows P.
Starting procedure with the SmartKey
XTo start a gasoline engine: turn the
SmartKey to position 3 in the ignition lock
( Y page 139) and release it as soon as the
engine is running.XTo start a diesel engine: turn the
SmartKey to position 2 in the ignition lock
( Y page 139).
The % preglow indicator lamp in the
instrument cluster lights up.XWhen the % preglow indicator lamp
goes out, turn the SmartKey to position 3
( Y page 139) and release it as soon as the
engine is running.
i You can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine
GWarning!
As long as the SmartKey is in your vehicle, the
vehicle can be started. Therefore, never leave
children unattended in the vehicle, as they
could otherwise accidentally start the engine.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an accident and/or serious personal
injury.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey in the ignition lock. The
SmartKey must be in the vehicle.XThe Start/Stop button must be inserted in
the ignition lock.
i To start the engine with the SmartKey
instead of with KEYLESS-GO, remove the
Start/Stop button from the ignition lock.
XDepress the brake pedal and keep it
depressed.XTo start a gasoline engine: press the
Start/Stop button ( Y page 139) once.
The engine starts.XTo start a diesel engine: press the Start/
Stop button ( Y page 139) once.
Preglow is activated and the engine starts.
i If the engine is warm, the preglow time is
shortened.
Pulling away
Automatic transmission
GWarning
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
i It is only possible to shift the transmission
from position P to the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT selector lever but the
parking lock remains engaged.
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Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the SmartKey back to position 0 in the ignition lock before
the next attempt to start with the SmartKey.XBefore the next starting attempt with KEYLESS-GO: shut all open
vehicle doors so that the signals from the SmartKey may be
better received.
or
XPull the Start/Stop button out of the ignition.XUse the SmartKey to start the engine, (Y page 141) as external
radio signals cause KEYLESS-GO to malfunction. Avoid
excessively long and frequent attempts to start the engine as
these will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the starter battery is too
weak or discharged.XJump-start the vehicle ( Y page 315).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
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NNeutralDDrive
iThe DIRECT SELECT lever always returns
to its original position. The current
transmission position P, R , N or D appears
in the transmission position display
( Y page 145) in the multifunction display.
Engaging park position P
XPush the DIRECT SELECT lever in the
direction of the arrow P.
i
Vehicles with a production date as of 18
January 2010: if you open the driver's door
when the vehicle is stationary or if the
speed is very low, the automatic
transmission shifts to park position P
automatically.
! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
XPush the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
When the engine is switched off, the
automatic transmission shifts to N
automatically.
Remaining in neutral N
If you wish to keep the automatic
transmission in neutral N, e.g. to wash the
vehicle in a car wash with a towing device,
observe the following:
Using the SmartKey:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Shifting to transmission position DXPush the DIRECT SELECT lever down past
the first point of resistance.
Transmission position display
The current transmission position is shown in
the multifunction display.
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Diesel fuel with improved cold flow properties
is available during the winter months. Further
information on fuel properties can be
obtained from oil companies, e.g. at filling
stations.
Refueling
Fuel filler flap
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or using KEYLESS-
GO.
The position of the fuel filler flap is to the rear
on the right. The position of the fuel filler cap
is displayed in the instrument cluster 8.
The arrow next to the filling pump indicates
the side of the vehicle.
:To open the fuel filler flap;To insert the fuel filler cap=Fuel type?Tire pressure table
Opening
XSwitch off the engine.
i When the engine is running and the fuel
filler flap is open, the yellow reserve fuel
warning lamp and the ! (USA only)
or ; (Canada only) engine diagnostics
warning lamp may light up.
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 252).
XRemove the SmartKey from the ignition
lock.
KEYLESS-GO: the driver's door is open.
This returns the ignition to position 0,
which corresponds to the SmartKey being
removed. The driver's door can be closed
again.XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.XOpen the fuel filler flap.XTurn the fuel filler cap counter-clockwise
and remove it.XInsert the fuel filler cap into the holder
bracket on the inside of filler flap ;.XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.XOnly fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damage the
fuel system.
Closing
XReplace the fuel filler cap and turn it
clockwise. The fuel filler cap audibly
engages.
i Close the fuel filler flap before locking the
vehicle. A locking pin otherwise prevents
the fuel filler flap from closing after the
vehicle has been locked.
XClose the fuel filler flap.
Emergency fuel filler flap release
GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
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XInsert AdBlue®
cap : as shown and turn
it clockwise as far as it will go.XFold the load compartment floor down.XClose the tailgate.XDrive at a speed above 10 mph (16 km/h).
The Check Additive – See
Operator's Manual disappears after
approximately one minute.
i If the Check Additive – See
Operator's Manual is still displayed in
the multifunction display, top up with
another bottle of AdBlue ®
.
i Then, have the AdBlue ®
supply checked
and filled completely if necessary.
Mercedes-Benz recommends that you use
a qualified specialist workshop such as an
authorized Mercedes-Benz Center for this
purpose.
Parking
Important safety guidelines
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
R Shift the automatic transmission into park
position P.
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety instructions
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
i If you cannot turn off the engine as
described here, see "Emergency engine
shut down" ( Y page 322).
Vehicles with automatic transmission
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
XShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.XApply the parking brake firmly.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission switches to P
automatically.
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Using KEYLESS-GOXPress the Start/Stop button (Y page 139).
When the driver's door is closed, the Start/
Stop button is in position 1. When the
driver's door is opened, the Start/Stop
button moves to position 0. This
corresponds to removing the SmartKey.XApply the parking brake firmly.
i If you turn off the engine with the Start/
Stop button and open a front door, the
automatic transmission switches to P
automatically.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
If you have started the engine with the Start/
Stop button and it cannot be switched off as
described:
Xremove the Start/Stop button from the
ignition lock.Xinsert the SmartKey into the ignition lock.
The engine stops. The ignition lock is in
position 0.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P , either of which could result in an accident
and/or serious personal injury.
XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.XTo release: depress the brake pedal and
keep it depressed.XPull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
XDisconnect the battery or connect it to a
trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.
XVisit a qualified specialist workshop and
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