Level MERCEDES-BENZ M-Class 2011 W164 Owner's Guide

AdBlue®
Important notes on use
BlueTEC exhaust gas aftertreatment 25
must
be operated with AdBlue ®
reducing agent in
order to function properly. Adding AdBlue ®
is
one of the tasks performed during
maintenance. Under normal operating
conditions, a tank of AdBlue ®
lasts until the
next service due date.
When the AdBlue ®
supply has almost run out,
the Check Additive – See Operator's
Manual message is shown in the
multifunction display.
When the AdBlue ®
supply sinks to a minimum
level, the Remaining Starts: 20 message
is shown in the multifunction display.
i When the Remaining Starts: 20
message is shown in the multifunction
display, you can start the engine 20 more
times. If AdBlue ®
is not topped up, it is then
not possible to start the engine again. Top
up the AdBlue ®
tank with approximately
1 gallon (3.8 l) of AdBlue ®
or have the
AdBlue ®
tank refilled at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
Use the special AdBlue ®
refill bottle when
adding between maintenance intervals. For
more information, please contact an
authorized Mercedes-Benz Center or
Roadside Assistance if applicable
( Y page 20).
Further information about BlueTEC exhaust
gas aftertreatment and AdBlue ®
is available
at any authorized Mercedes-Benz Center.
Adding AdBlue ®GWarning!
Make sure
R AdBlue ®
does not come into contact with
skin, eyes, or clothing
R to keep AdBlue ®
out of the reach of children
If you and/or others have come into contact
with AdBlue ®
:
R If AdBlue ®
has gotten into contact with
eyes, flush with plenty of water immediately
and seek medical help.
R Clean affected skin immediately with plenty
of water.
R If AdBlue ®
was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.
GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
! Only use AdBlue ®
that complies with
ISO 22241. Do not add any special
additives to AdBlue ®
and do not thin
AdBlue ®
with water. This could destroy the
BlueTEC exhaust gas aftertreatment.
! Rinse surfaces that have come into
contact with AdBlue ®
immediately with
water or remove AdBlue ®
using a damp
cloth and cold water. If the AdBlue ®
has
already crystallized, use a sponge and cold
water to clean it. AdBlue ®
residues
crystallize after time and contaminate the
affected surfaces.
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Do not turn off the engine while the vehicle is
in motion.
Exhaust checkGWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Engine oil
! Vehicles with a diesel particle filter:
If the vehicle is mostly driven for short
distances, it is possible that malfunctions
may occur during the automatic cleaning of
the diesel particle filter. This can lead to
engine damage. Therefore, if you frequently
drive short distances, make sure to drive
on highways or country roads for 20
minutes at least every 500 km.
Brakes
Important safety guidelinesGWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
but drive on for a short while. This allows the
airflow to cool the brakes more quickly.
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Wet roadsGWarning
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt
treated roads
GWarning
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Maintenance of the brakes
! If the brake warning lamp lights up in the
instrument cluster and you hear a warning
tone, even though the parking brake has
been released, the brake fluid level may be
too low. Observe additional warning
messages in the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Contact an
authorized Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC: a function or
performance test may only be carried out
on a two-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, the drive train
or the brake system may suffer damage.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
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For this reason, in the event of heavy rain or
in conditions in which hydroplaning can occur
you must drive in the following manner:
R Lower your speed
R Avoid ruts
R Brake carefully
Driving on flooded roads
! Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
i Vehicles with the AIRMATIC package:
set the raised vehicle level before driving
through standing water.
Off-road fording
:Fording depthFording depthSteel-spring vehicles20 in.
(50 cm)Vehicles with the AIRMATIC
packageRaised level20 in.
(50 cm)R Establish how deep the water is and the
characteristics of the body of water before
fording.
R Vehicles with the AIRMATIC package:
select the highest possible vehicle level.
R Select the off-road drive program
( Y page 193).
R Restrict the shift range to 1 or 2.
R Avoid high engine speeds.
R Enter and exit the water at a flat place and
at a steady walking pace.
! Under no circumstances should you
accelerate before entering the water. The
bow wave could cause water to enter and
damage the engine and other assemblies.
R Drive slowly and at an even speed through
the water.
R Do not stop.
! Do not open any of the vehicle's doors
while fording. Otherwise, water could get
into the vehicle interior and damage the
vehicle's electronics and interior
equipment.
R Water offers a high degree of resistance,
and the ground is slippery and in some
cases unstable. Therefore, it is difficult and
dangerous to pull away in the water.
R Ensure that a bow wave does not form as
you drive.
R Clean any mud from the tire tread after
fording.
R Apply the brakes to dry them after fording.
Winter driving
Important safety guidelines
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Winter operation"
section ( Y page 166).
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GWarning!
Vehicles with air suspension program: Please
be aware that by raising the vehicle level, the
center of gravity also rises. Therefore, always
ensure that the vehicle level is as low as
possible. With higher ride height the ESP ®
may activate earlier in certain situations.
GWarning!
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure before continuing your trip. Driving
with reduced tire inflation pressure increases
the risk of losing control of the vehicle and
rolling over.
General information
Read this section before driving your vehicle
off-road. Practice by traveling over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear change process
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R off-road drive program ( Y page 193)
R off-road ABS ( Y page 66)
R off-road 4ETS ( Y page 67)
R off-road ESP ®
(Y page 68)
R hill start assist
R AIRMATIC package ( Y page 183)
R DSR (Downhill Speed Regulation)
( Y page 192)
Observe the following notes:
R stop your vehicle and, if necessary, select
the off-road drive program ( Y page 193)
before driving off-road.
R vehicles with the AIRMATIC package:
select a vehicle level that is suitable for the
terrain. Make sure there is always sufficient
ground clearance to prevent damage to the
vehicle.
R make sure that items of luggage and cargo
are stowed safely and are well secured
( Y page 260).
R always keep the engine running and in gear
when driving on a downhill gradient.
Activate DSR ( Y page 192).
R always keep the doors, tailgate, windows
and the tilt/sliding sunroof closed while the
vehicle is in motion.
R adapt the speed to suit the terrain
conditions. The more uneven, worn or
steeper the terrain is, the slower you should
drive.
R drive slowly and at an even speed through
the water. Ensure that a bow wave does not
form as you drive.
R drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R look out for obstacles, such as rocks, holes,
tree stumps and furrows.
R check the depth of water before fording
rivers and streams.
R do not stop in water and do not switch the
engine off.
R drive quickly on sand to overcome the
rolling resistance. Otherwise, the vehicle
could dig itself into the sand.
R do not jump with the vehicle. This
interrupts the vehicle's traction.
R always keep the engine running and in gear
when driving on slopes.
R do not shift the automatic transmission to
transmission position N.
Check list before driving off-roadXEngine oil level: check the engine oil and
top it up if necessary.
The oil supply can only be guaranteed on
steep slopes if the engine oil level is
sufficient.
! If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
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vehicle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.XWheel-changing tool kit: check that the
jack is working and make sure you have the
wheelbrace, a robust tow cable and a
folding spade in the vehicle.XWheels and tires: check the tire tread
depth and tire pressure. A table with the
recommended tire pressures can be found
on the B-pillar on the driver's side of your
vehicle.XCheck for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires.XReplace any missing valve caps.XReplace dented or damaged wheels.XWheels: dented or deformed wheels could
result in a loss of tire pressure and damage
the tire bead. Therefore, check the wheels
before driving off-road and replace them if
necessary.
Check list after driving off-road
GWarning
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle appears
unsafe, have the vehicle towed to the nearest
authorized Mercedes-Benz Center or tire
dealer for repairs.
Driving over rough terrain places greater
demands on your vehicle than driving on
normal roads. After driving off-road, check
the vehicle. This allows you to detect damage
promptly and reduce the risk of an accident
to yourself and other road users.
XDeactivate the off-road drive program
( Y page 193).XDeactivate DSR ( Y page 192).XVehicles with the AIRMATIC package: lower
the vehicle to a level that suits the road
conditions, e.g. highway/high-speed level.XClean the headlamps and rear lights and
check for damage.XClean the front and rear license plates.XClean the wheels/tires, wheel arch and the
underbody with a water jet. Check for
damage and remove any foreign objects.XAfter the trip, examine without fail the
entire undercarriage, wheels, tires, brakes,
bodywork structure, steering, chassis and
exhaust system for damage.XCheck whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber
bellows of the axle joints and propeller
shafts.XAfter driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.XIf you detect strong vibrations after off-road
travel, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.XTest the brakes.
Driving on sand
GWarning!
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure before continuing your trip. Driving
with reduced tire inflation pressure increases
the risk of losing control of the vehicle and
rolling over.
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Observe the following rules when driving on
sand:
R vehicles with the AIRMATIC package:
select a raised vehicle level.
R avoid high engine speeds.
R select a shift range appropriate to the
terrain.
R drive quickly to overcome the rolling
resistance. Otherwise, the vehicle could dig
itself into the sand.
R drive in the tracks of other vehicles if
possible. Make sure that the ruts are not
too deep, that the sand is firm enough and
that your vehicle has sufficient ground
clearance.
Tire ruts and gravel roads
Observe the following rules when driving
along ruts in off-road terrain or on roads with
loose gravel:
! Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged
or bottom out and get stuck.
R select the off-road drive program
( Y page 193).
R vehicles with the AIRMATIC package:
select a raised vehicle level.
R avoid high engine speeds.
R select shift range 1.
R drive slowly.
R where ruts are too deep, drive with the
wheels on one side on the middle section
of turf if possible.
Crossing obstacles
! Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving over
large obstacles. The passenger should
always keep a safe distance from the
vehicle when doing so in order to avoid
injury as a result of unexpected vehicle
movements. After driving off-road or over
obstacles, check the vehicle for possible
damage, especially to the underbody and
the components of the chassis.
Observe the following rules when driving over
tree stumps, large stones and other
obstacles:
R select the off-road drive program
( Y page 193).
R avoid high engine speeds.
R select shift range 1.
R drive very slowly.
R drive straight over the center of obstacles:
front wheel first, then rear wheel.
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Driving in mountainous terrain
Approach/departure angle:Approach/departure angle, front;Approach/departure angle, rear:: 27;Steel-spring
vehicles27°22°26°:: 28;Vehicles with the
AIRMATIC package Raised level31°25°29°Highway level25°18°24°:;AMG vehiclesRaised level26°28°Highway level21°24°
R Comply with the rules for off-road driving.
R Do not drive at an angle on slopes, inclines
or gradients, but instead follow the direct
line of fall. The maximum gradient-climbing
capability of your vehicle is 100%, which
corresponds to an approach/departure
angle of 45°. Note that the vehicle's
gradient-climbing capability depends on
the off-road conditions.
R Before tackling steep downhill gradients,
select shift range 1.
R Drive slowly.
R Avoid high engine speeds – drive at a
suitable engine speed (maximum 3000
rpm).
R Use the braking power of the engine when
driving down a slope. Observe the engine
speed, do not overrev the engine.
R Check the brakes after driving off-road for
a long time.GWarning!
Never turn the vehicle around on steep
inclines. The vehicle might roll over. If the
vehicle cannot complete the attempted climb,
back it down in reverse gear.
i Hill start assist will aid you when pulling
away on a hill.
For more information, see "Hill start assist"
( Y page 142).
Maximum gradient climbing ability
On good road surfaces, the maximum
gradient climbing capability of your vehicle is
100%, which corresponds to an approach/
departure angle of 45°. Note that the
vehicle's gradient-climbing capability
depends on the off-road conditions.
Accelerate carefully and make sure that the
wheels do not spin when driving on steep
terrain.
i If the load on the front axle is reduced
when pulling away on a steep uphill slope,
the front wheels have a tendency to spin.
4ETS recognizes this and brakes the
wheels accordingly. The rear wheel torque
is increased and it is easier to pull away.
27 Vehicles with the AMG Sports package.
28 Vehicles with the AMG Sports package.170Driving tipsDriving and parking
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DISTRONIC has not yet detected the vehicle
in front on the edge of the road, because of
its narrow width. The distance to the vehicle
in front will be too short.
Obstructions and stationary vehicles
DISTRONIC does not brake for obstructions
or stationary vehicles. If, for example, the
detected vehicle turns a corner and reveals
an obstacle or stationary vehicle, DISTRONIC
will not brake for these.
Crossing vehicles
DISTRONIC may detect vehicles that are
crossing your lane by mistake. Activating
DISTRONIC at, for example, a traffic light with
crossing traffic, could cause your vehicle to
pull away at the wrong time.
Level control
Important safety guidelines
Level control automatically adapts the vehicle
level to the current operating and driving
situation. This results in reduced fuel
consumption and improved handling.
When you are driving in ADS COMF or AUTO
ADS(Y page 184), the vehicle is
automatically lowered to high-speed level as
the speed increases. As the vehicle speed
decreases, the vehicle is raised back up to
highway level.
In ADS SPORT(Y page 184), the vehicle
skips highway level and, depending on the
basic setting, lowers directly to high-speed
level (Y page 182).
Make changes to the vehicle level while the
vehicle is in motion. This enables the vehicle
to adjust to the new level as quickly as
possible.
The vehicle level may change visibly if you
park the vehicle and the outside temperature
changes. If the temperature drops, the
vehicle level is lower; with an increase in
temperature, the vehicle level rises.
When you unlock the vehicle or open a door,
the vehicle begins to balance the load
discrepancies while still parked. However, for
significant level changes, e.g. after the
vehicle has been stationary for a long period,
the engine must be on. For safety reasons,
the vehicle is only lowered when the doors are
closed. Lowering is interrupted if a door is
opened, and it continues once the door has
been closed.
GWarning!
Make sure that nobody is in the vicinity of the
wheel arch or the underbody when changing
the vehicle level. You could otherwise trap
yourself or others.
GWarning!
Always select as low a vehicle level as
possible. If the vehicle level is high, the vehicle
center of gravity shifts upwards. This
increases the risk of the vehicle tipping over.
Adapt your driving style to suit the vehicle
level. ESP® cannot reduce the risk of an
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accident if you drive too fast. ESP®
cannot
override the laws of physics.
! When driving on extremely rough terrain,
select a high vehicle level in good time.
Make sure that there is always sufficient
ground clearance to prevent damage to the
vehicle.
! Remove the key from the ignition before
raising one or more wheels with the
appropriate equipment.
Information on "Off-road driving"; see
( Y page 166).
Level setting
Basic settings, excluding AMG vehicles
The extent to which the vehicle is raised or
lowered depends on the basic setting
selected. Select raised level for off-road
driving or highway/high-speed level for
normal roads.
The individual vehicle levels differ from
highway level as follows:
R +2.3 in (+ 60 mm) in raised level
R +/–0 in (+/–0 mm) in highway level
R –0.6 in (–15 mm) in high-speed level
i The high-speed level is not available when
you are towing a trailer. Observe the notes
on driving with a trailer ( Y page 198).
Basic settings for AMG vehicles
The extent to which the vehicle is raised or
lowered depends on the ADS setting
selected. Select raised level for off-road
driving or highway/high-speed level for
normal roads.
In raised level, the vehicle is 2.9 in (73 mm)
higher than in Highway level with ADS
AUTO .
Raised level
Only select raised level if this is appropriate
for the road conditions. Otherwise, fuel
consumption may increase and handling may
be affected.XStart the engine.XPress button :.
Indicator lamp ; flashes. The vehicle rises
to raised level.
While the adjustment is taking place, a
message appears in the multifunction
display, e.g.:
If you press the V, U , & or *
button on the multifunction steering wheel,
the message will disappear.
Once the vehicle has reached raised level,
indicator lamp ; remains lit. You will see a
message in the multifunction display, for
example:
If you want to select raised level at a speed
above 40 mph (64 km/h), the Level
Selection Not Permitted message
appears in the multifunction display.
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