MERCEDES-BENZ M-Class 2014 W166 Owner's Manual

Program selector button
General notes Vehicles with the ON&OFFROAD package
X
Press program selector button 0002.
The letter Mappears in the multifunction
display.T he manual drive program Mis
activated. AMG vehicles
X
Press program selector button 0002
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.
The program selector button allows you to
choose between different driving
characteristics.
In AMG vehicles, drive program Eis called
drive program C.
i The permanent drive program Mis
available on the following vehicles:
R Vehicles with the
ON&OFFROAD package
R AMG vehicles Further information about permanent drive
program M(Ypage 171).
As well as this permanent drive program
M, you can also activate temporary drive
program M(Ypage 170).
i AMG vehicles: the automatic
transmission switches to automatic drive
program Ceach time the engine is started.
Drive programs on AMG vehicles C
Controlled
Efficiency Comfortable, economical
driving
S
Sport Sporty driving style
M
Manual Permanent manual
gearshifting
i
For further information on the automatic
drive program, see (Y page 170). Steering wheel paddle shifters
In the manual drive program, you can change
gears manually using steering wheel paddle
shifters
0002and 0003.
Further information about permanent drive
program M(Ypage 171).
Further information about temporary drive
program M(Ypage 170).
i You can only change gear with the
steering wheel paddle shifters when the
transmission is in position D. Automatic transmission
169Driving and parking Z

Automatic drive program
Automatic drive program sEand SDrive program
E(drive program Con MAG
vehicles) is characterized by the following:
R comfort-oriented engine and automatic
transmissio nsettings
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner .This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
Drive program Sis characterized by the
following:
R sporty engine and transmission settings
R the automatic transmission shifting up
later
R the fuel consumption possibly being higher
as a result of the later automatic
transmission shift points
Manual drive program M General notes
In this drive program, you can briefly change
gear yourself by using the steering wheel
paddle shifters. The transmission must be in
position
D.
All vehicles (except AMG vehicles): you
can activate manual drive program Musing
the steering wheel paddle shifters.
AMG vehicles: you can activate manual drive
program Min automatic drive programs Cand
S.
Vehicles with the
ON&OFFROAD package: if manual drive
program Mis deactivated using the program selector button, you can activate manual
drive program
Musing the steering wheel
paddle shifters.
i As well as temporary drive program M,
you can also activate permanent drive
program M(Ypage 169).
Further information about permanent drive
program M(Ypage 171).
Activating
X Shift the transmission to position D.
X Pull the left or right steering wheel paddle
shifter (Y page 169).
Manual drive program Mis temporarily
activated. The selected gear and Mappear
in the multifunction display.
Shifting gears
If you pull on the left or right steering wheel
paddle shifter, the automatic transmission
switches to manual drive program Mfor a
limited amount of time. Depending on which
paddle shifter is pulled, the automatic
transmission immediately shifts into the next
gear down or up, if permitted.
X To shift up: pull the right-hand steering
wheel paddle shifter (Y page 169).
The automatic transmission shifts up to the
next gear.
i If the maximum engine speed on the
currently engaged gear is reached and you
continue to accelerate, the automatic
transmission automatically shifts up in
order to prevent engine damage.
X To shift down: pull on the left-hand
steering wheel paddle shifter
(Y page 169).
The automatic transmission shifts down to
the next gear.
i If the engine exceeds the maximum
engine speed when shifting down, the
automatic transmission protects against
engine damage by not shifting down.
i Automatic down shifting occurs when
coasting. 170
Automatic transmissionDriving and parking

Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The
recommended gear is shown in the
multifunction display.
X Shift to recommended gear 0003according
to gearshift recommendation 0002when
shown in the multifunction display of the
instrument cluster.
Deactivating
If you have activated manual drive program
M, it will remain active for a certain amount
of time. Under certain conditions the
minimum amount of time is extended, e.g. in
the case of lateral acceleration, during an
overrun phase or when driving on steep
terrain.
If manual drive program Mhas been
deactivated, the automatic transmission
shifts into the automatic drive program that
was last selected.
You can also deactivate manual drive
program Myourself:
X Pull on the right-hand steering wheel
paddle shifter and hold it in place
(Y page 169).
or
X Use the DIRECT SELECT lever to switch the
transmission position.
or
X AMG vehicles: use the program selector
button to change the drive program
(Y page 169).
Manual drive program Mis deactivated.
The automatic transmission switches into
the drive program that was last selected,
C or S. or
X
Vehicles with the
ON&OFFROAD package: use the selector
wheel to switch to the on-road program
(Y page 243) or the off-road program
(Y page 248). Manual drive program
General information In this drive program, you can permanently
change gear yourself by using the steering
wheel paddle shifters. The transmission must
be in position
D.
i As well as this permanent drive program
M, you can also activate temporary drive
program M(Ypage 170).
Switching on the manual drive program In manual drive program
M, you can change
gear using the steering wheel paddle shifters
if the transmission is in position D.You can
see the currently selected drive program and
which gear is engaged in the multifunction
display.
X AMG vehicles: press the program selector
button (Y page 169) until Mappears in the
multifunction display.
X Vehicles with the ON&OFFROAD
package: press the program selector
button (Y page 169).
The letter Mappears in the multifunction
display.
Shifting up (all vehicles except AMG
vehicles) Automatic transmission
171Driving and parking Z

X
If corresponding gearshift
recommendation 0002appears in the
multifunction display on the instrument
cluster, pull on the right-hand steering
wheel paddle shifter (Y page 169).
The automatic transmission shifts to
recommended gear 0003.
Shifting up (AMG vehicles) !
In manual drive program M, the automatic
transmission does not shift up
automatically even when the engine
limiting speed for the current gear is
reached .When the engine limiting speed is
reached, the fuel supply is cut to prevent
the engine from overrevving. Always make
sure that the engine speed does not reach
the red area of the tachometer. There is
otherwise a risk of engine damage. 0002
Gear indicator
0003 Upshift indicator
Before the engine speed reaches the red area,
an upshift indicator will be shown in the
multifunction display.
X If the color in the speedometer
multifunction display changes to red and
the UP display message is shown, shift up
a gear.
Downshifting X
Pull the left-hand steering wheel paddle
shifter (Y page 169).
The automatic transmission shifts down to
the next gear. Maximum acceleration
X
Pull the left-hand steering wheel paddle
shifter until the transmission selects the
optimum gear according to the speed.
i If you slow down or stop without shifting
down, the automatic transmission
automatically shifts down.
Kickdown You can also use kickdown for maximum
acceleration in manual drive program
M.
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
i All vehicles (except AMG vehicles): if
you apply full throttle, the automatic
transmission shifts up to the next gear
when the maximum engine speed is
reached. This prevents the engine from
overrevving.
i AMG vehicles: it is not possible to use
kickdown in manual drive program M.
Switching off the manuald rive program X
Vehicles with the ON&OFFROAD
package: press the progra mselector
button (Y page 169).
The Mmessage in the multifunction display
goes out.
X AMG vehicles: press the program selector
button (Y page 169) repeatedly until Cor
S appears in the multifunction display. 172
Automatic transmissionDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
173Driving and parking
Z

If you or others come into contact with fuel,
observe the following:
R
Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medica lassistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay.Don ot induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline
with diesel fuel.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Do not
switch on the ignition if you accidentally
refuel with the wrong fuel. Otherwise, the
fuel will enter the fuel system. Even small
amounts of the wrong fuel could result in
damage to the fuel system and the engine.
The repair costs are high. Notify a qualified
specialist workshop and have the fuel tank
and fuel lines drained completely. !
Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
i Flexible Fuel vehicles can be recognized
by the Ethanol up to E85 sticker on the
inside of the fuel filler flap.
For further information on fuel and fuel quality
(Y page 444). Refueling
Opening/closing the fuel filler flap Pay attention to the important safety notes
(Y
page 173). 0002
To open the fuel filler flap
0003 To insert the fuel filler cap
0023 Fuel type to be used
0022 Tire pressure table
The fuel filler flap is unlocked or locked
automatically when you open or close the 174
RefuelingDriving and parking

vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap is displayed
0012 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening the fuel filler flap 0002
To open the fuel filler flap
0003 To insert the fuel filler cap
0023 Fuel type to be used
0022 Tire pressure table
X Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0002.
The fuel filler flap swings up.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap 0003.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off. i
Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leako ut.
Closing the fuel filler flap X
Replace the cap on the fille rneck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 0012reserve fuel warning lamp
flashes.
In addition, the 0010Check Engine warning
lamp may light up (Y page 325).
Am essage appears in the multifunction
display (Y page 300).
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 325). Refueling
175Driving and parking Z

Problems with fuel and the fuel tank
Problem Possible causes/consequences and
0001 Solutions
Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire.
X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 157).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run
completely dry.
X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 157).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 157).
X Start the engine again continuously for up to ten seconds until
it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle (Y page 80).
or
X Unlock the vehicle using the mechanical key (Y page 82).The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. 176
RefuelingDriving and parking

DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaus
tgas
aftertreatment must be operated with the
reducing agent DEF.
When the supply of DE Fis almost used up,
the Check Additive See Operator's Manual message is shown in the
multifunction display.
When the DEF supply drops to a minimum, the
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine. Fill the DEF tank with
approximately 1gal (3. 8l) DEF. Have the DEF
tan krefilled at a qualified specialist
workshop.
i If you drive the vehicle faster than
10 mph (16 km/h), the Check Additive See Operator's Manual message goes
out after approximately one minute.
If the outside temperature is below 12 ‡
(001911 †) it may be difficult to top up. If DEF is
frozen and there is an active warning
indicator, it may not be possible to add DEF.
Park the vehicle in a warmer place, e.g. in a
garage, until DEF has become fluid again. It
will then be possible to add DEF again.
Alternatively, have the DEF tank refilled at a
qualified specialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center. Important safety notes on the refilling
procedure DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R
not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may
experience a burning sensation in you reyes,
nose and throat. Coughing and watering of
the eyes are possible.
Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
DEF must not come into contact with your
skin, eyes or clothing and mus tnot be
swallowed. Keep DEFa way fromchildren.
If you or other persons come into contact with
DEF, observe the following:
R Rinse DEF from your skin immediately with
soap and water.
R If DEF comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If DEF has been swallowed, rinse your
mouth out immediately. Drink plenty of
water. Seek medical assistance without
delay.
R Change out of clothing contaminated with
DEF immediately.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas
aftertreatment system.
! The vehicle must be parked on level
ground to fill the DEF tank. The DEF tank
can only be filled as intended with the
vehicle parked on a level surface. This
avoids false level readings. Filling the tank Refueling
177Driving and parking Z

is not permitted if the vehicle is not parked
on a level surface. There is a danger of
overfilling, which could result in damage to
components of the BlueTE
Cexhaus tgas
aftertreatment.
! Rinse surfaces that have come into
contact with DE Fimmediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clea nit. DEF
residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
For further information on DEF, see
(Y page 447).
Opening the DEF filler cap The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or with KEYLESS-
GO.
X
Switch the ignition off.
X Press the fuel filler flap in the directio nof
arrow 0002.
The fuel fille rflap swings up.
X Turn blue DE Ffiller cap 0003counter-
clockwise and remove it.
DEF filler cap 0003is secured with a plastic
strip. DEF refill bottle !
Only screw on the DE Frefill bottle hand-
tight .Itcould otherwise be damaged. X
Unscrew the protective cap from DEF refill
bottle 0002.
X Place DEFr efill bottle0002on the filler neck
as shown and screw it on clockwise until
hand-tight.
X Press DEFr efill bottle0002towards the filler
neck.
The DEFt ank is filled. This may take up to
one minute.
i When DE Frefill bottle 0002is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially
emptied.
X Release DEFr efill bottle0002.
X Turn DEFr efill bottle 0002counter-clockwise
and remove it.
X Screw the protective cap onto DEF refill
bottle 0002again.
DEFr efill bottles can be obtained at many gas
stations or at an authorized Mercedes-Benz
Center .Refill bottles without a threaded cap
do not provide overfill protection. DEF may
leak if overfilled. Mercedes Benzo ffers
special refill bottles with a threaded seal.
These are available at any authorized
Mercedes-Benz Center. 178
RefuelingDriving and parking