MERCEDES-BENZ M-Class 2014 W166 Owner's Manual

i
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0002twice
when in this position.
Switching on the ignition
X Press Start/Stop button 0002twice.
The ignition is switched on.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0002once
when in this position. Start/Stop button
0023
USA only
0022 Canada only Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment. Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R shift the automatic transmission out of
parking position P.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
i Vehicles with agasoline engine: the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of
the engine may change during this time.
Automatic transmission X
Shift the transmission to position
P(Y page 165).
The transmission position displa yinthe
multifunction display shows
P(Y page 165).
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey X
To startag asoline engine: turn the
SmartKey to position 3in the ignition lock Driving
159Driving and parking Z

(Y
page 157) and release it as soon as the
engine is running.
X To start adiesel engine: turn the
SmartKey to position 2in the ignition lock
(Y page 157).
The 000F preglow indicator lamp in the
instrumen tcluster lights up.
X When the 000Fpreglow indicator lamp
goes out, tur nthe SmartKey to position
3(Y page 157) and release it as soon as the
engine is running.
i You can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to startt he engineX
Depress the brake pedal and keep it
depressed.
X To start agasoline engine: press the
Start/Stop button (Y page 158) once.
The engine starts.
X To start adiesel engine: press the Start/
Stop button (Y page 158) once.
Preglow is activated and the engine starts.
i The Start/Stop button can be used to
star tthe vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the
vehicle. This mode for starting the engine
operates independently of the ECO start/
stop automatic engine start function. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate. X
Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor
R(Y page 165).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake (Y page 180) is
automatically released.
The red 0007(USA only) or 000C(Canada
only) indicator lamp in the instrument
cluster goes out.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT lever but the parking lock
remains engaged.
i The vehicle locks centrally once you have
pulled away.T he locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 276).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Pulling away with a trailer 160
DrivingDriving and parking

To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake.
X Press and hold handle 0002.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards.
The red 0007(USA only) or 000C(Canada
only) indicator lamp in the instrument
cluster remains on.
X Depress the accelerator pedal.
X As soon as the vehicle/trailer combination
is held by the driving force of the engine,
release lever 0002.
The electric parking brake is released.
The red 0007(USA only) or 000C(Canada
only) indicator lamp in the instrument
cluster goes out.
Hill starta ssist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Remove your foot from the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.R
the electric parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is
stopped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes
G
WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes 0002
ECO start/stop display
If the 0012 symbol is shown in green in the
multifunction display, the ECO start/stop
function switches the engine off
automatically if the vehicle stops moving.
Every time you switch on the engine using the
SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
If the ECO start/stop function has been
manually deactivated (Y page 163) or a Driving
161Driving and parking Z

malfunction has caused the system to be
deactivated, the
0012symbol is not
displayed.
AMG vehicles: theStop/Start active or
Stop/Start inactive message in the AMG
menu in the multifunction display goes out.
AMG vehicles: the ECO start/stop function
is only available in drive program C.
For further information on automatic engine
switch-off (Y page 162) and automatic
engine start (Y page 162).
Automatic engine switch-off If the vehicle is braked to a standstill in
Dor
N, the ECO start/stop function switches off
the engine automatically.
The ECO start/stop function is operational
and the 0012symbol is displayed in green in
the multifunction display, if:
R the indicator lamp in the ECO button is lit
green.
R no off-road progra mhas been selected.
R the outside temperature is within the
comfort range.
R the engine is at normal operating
temperature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
no tfogged up when the air-conditioning
system is switched on.
R the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
If conditions for automatic engine switch-off
have not been fulfilled, the 0012symbol will
be shown in yellow.
AMG vehicles: the AMG menu in the
multifunction display additionally shows the
Stop/Start inactive message.i
All of the vehicle's systems remain active
when the engine has been stopped
automatically.
i The HOLD function can be activated if the
engine has been switched off
automatically. It is then not necessary to
continue applying the brakes during the
automatic stop phase. When you depress
the accelerator pedal, the engine starts
automatically and the braking effect of the
HOLD function is deactivated.
i All vehicles (apart from AMG
vehicles): automatic engine switch-off can
take place a maximum of four times
consecutively (initial stop then repeated
three times). The 0012symbol is shown in
yellow in the multifunction display after the
engine has been started automatically for
the fourth time. When the 0012symbol is
shown in green in the multifunction display,
automatic engine switch-off is again
possible.
i AMG vehicles: times which the engine
can be automatically switched off.
Automatic engine start The engine starts automatically if:
R
you switch off the ECO start/stop function
by pressing the ECO button.
R you release the brakes when in
transmission position Dor Nand when the
HOLD function is not active.
R you depress the accelerator pedal.
R you engage reverse gear R.
R you move the transmission out of position
P.
R you switch to drive program Sor M(AMG
vehicles).
R you switch to an off-road program (except
for AMG vehicles).
R you unfasten your seat belt or open the
driver's door.
R the vehicle starts to roll. 162
DrivingDriving and parking

R
the brake syste mrequires this.
R the temperature in the vehicle interior
deviates from the set range.
R the system detects moisture on the
windshield when the air-conditioning
system is switched on.
R the charge level of the battery is too low.
i Shifting the transmission to position P
does not start the engine.
i If you shift the transmission from Rto D,
the ECO start/stop function is available
again once the 0012symbol reappears in
green in the multifunction display.
Deactivating/activating the ECO start/
stop function ECO button
X
To switch off (except AMG vehicles):
press button 0002.
Indicator lamp 0003and the 0012symbol in
the multifunction display go out.
X To switch on (except AMG vehicles):
press button 0002.
Indicator lamp 0003lights up. If all conditions
for automatic engine switch-off
(Y page 162)a re fulfilled, the 0012symbol
is show ningreen in the multifunction
display.
If not all conditions for automatic engine
switch-off (Y page 162) are fulfilled, the
0012 symbol is show ninyellow in the
multifunction display. If this is the case, the
ECO start/stop function is not available. X
To switch off (AMG vehicles): in program
C, press button 0002.
or
X Switch to drive program Sor M
(Y page 169).
Indicator lamp 0003and the 0012symbol in
the multifunction display go out.
The Stop/Start active or
Stop/Start inactive message in the AMG menu in the
multifunction display goes out.
X To switch on (AMG vehicles): press
button 0002.
Indicator lamp 0003lights up. If drive
program Sor Mis active, the automatic
transmission switches to drive program C.
If all conditions for automatic engine
switch-off (Y page 162) are fulfilled, the
0012 symbol is shown in green in the
multifunction display. In addition, the
Stop/Start active message is shown in
the AMG menu in the multifunction display.
If conditions for automatic engine switch-
off (Y page 162)h ave notbeen fulfilled , the
0012 symbol will be shown in yellow. If this
is the case, the ECO start/stop function is
not available. In addition, the Stop/Start inactive display message is shown in the
AMG menu in the multifunction display.
i If indicator lamp 0003is off, the ECO start/
stop function has been deactivated
manually or as the result of a malfunction.
The engine will then not be switched off
automatically when the vehicle stops. Driving
163Driving and parking Z

Problems with the engine
Problem Possible causes/consequences and
0001 Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 389).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 367). Observe the warning
notes as you do so and add coolant if necessary. 164
DrivingDriving and parking

Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
no tsimultaneously accelerate. G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle fro mrolling away by applying the
parking brake. DIRECT SELECTl
ever
Overview of transmission positions 0012
Park position with parking lock
000F Reverse gear
0010 Neutral
0011 Drive
The DIRECT SELECT lever is on the righ tofthe
steering column.
i The DIRECT SELECT lever always returns
to its original position. The current transmission position
P,R, Nor Dappears
in the transmission position display
(Y page 165) in the multifunction display.
Transmission position and drive
program display !
If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select
transmission position Dand, in AMG
vehicles, drive program Cor S. Transmission position and drive program display
0002
Transmission position display
0003 Drive program display
The current transmission position and drive
program appearint he multifunction display.
i The arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever.
Engaging parkp osition P !
If the engine speed is to ohigh or the
vehicle is moving, do not shift the
automatic transmission directly from Dto
R, from Rto Dor directly to P.The
automatic transmission could otherwise be
damaged. Automatic transmission
165Driving and parking Z

0012
Park position with parking lock
000F Reverse gear
0010 Neutral
0011 Drive
X Push the DIRECT SELECT lever in the
direction of arrow P.
i The automatic transmission shifts into
park position Pautomatically:
R if you open the driver's door while the
vehicle is stationary in transmission
position Dor R
R if you open the door while traveling at
very low speeds in transmission position
D or R
Engaging parkp osition P automaticallyPark position
Pis automatically engaged if:
R you switch off the engine using the
SmartKey and remove the SmartKey.
R you switch off the engine using the Start/
Stop button and open one of the front
doors.
R the HOLD (Y page 206) or DISTRONIC
PLUS (Y page 194) function brake your
vehicle until it is stationary and at least one
of the following conditions is fulfilled:
- there is a system malfunction.
- the vehicle is on a steep uphill or downhill
gradient .The electric parking brake is
then also applied. Engaging reverse gear R !
Only shift the automatic transmission to
R when the vehicle is stationary.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically shifts
to N.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system, observe the following notes: 166
Automatic transmissionDriving and parking

Using the SmartKey:
R
Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Engaging drive position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever down past
the first point of resistance. Transmission positions
0004
Par
kposition
Do not shift the transmission into
position P(Ypage 179) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking .Always apply the
electronic parking brake in
additio nto the parking lock in order
to secure the vehicle.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in position P. Have
the vehicle electronics checked
immediately at a qualified
specialist workshop.
The automatic transmission shifts
to Pautomatically if you:
R remove the SmartKey
R switch off the engine when in R
or Dand open one of the front
doors 0006
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. Automatic transmission
167Driving and parking Z

0003
Neutral
Do not shift the transmission to
N
while driving. Otherwise, the
automatic transmission could be
damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g .to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position Nif the vehicle is in danger
of skidding, e.g. on icy roads.
If you switch off the engine using
the SmartKey or the Start/Stop
button, the automatic transmission
shifts to neutral Nautomatically.
! Rolling in neutral Ncan damage
the drive train. 000B
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D.This automatic
gearshifting behavior is determined by:
R the position of the accelerator pedal
R the road speed Driving tips
Kickdown Use kickdown for maximum acceleration:
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Shifting the transmission repeatedly between
gears
Dand Rmay help to free the vehicle if
it has become stuck in slush or snow. The
vehicle's engine management system limits
the speed to a maximum of 5 mph (9 km/h)
when shifting back and forth. To shift back
and forth between transmission positions D
and R, move the selector lever up and down
beyond the pressure point.
Towing atrailer X
Drive in the middle of the engine speed
range on uphill gradients.
X Depending on the uphill or downhill
gradient, use left-hand steering wheel
paddle shifter (Y page 169) to select a
lowe rgear, even if cruise control or
DISTRONIC PLUS are activated. 168
Automatic transmissionDriving and parking