MERCEDES-BENZ R-Class 2011 W251 Owner's Manual
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XUndo the two Velcro fasteners of the
safety-net stowage.XUnroll and unfold the cargo net.
The upper and lower guide rods must
engage audibly.
Attaching the safety net
Cargo net attached behind the C-pillar
:Retainer;Guide rodXInsert guide rod ; into retainer : in the
direction of the arrow.XSlide guide rod ; forwards into
retainer : in the direction of the arrow.
Tightening the safety net
Seat belt reel holder behind the front seats
XInsert belt hook : into cargo tie-down
ring ; in the direction of the arrow.XPull tensioning strap = by the loose end in
the direction of the arrow until the cargo
net is tight.XAfter driving a short distance, check the
tension of the cargo net and retighten it if
necessary.
Releasing the safety net
Seat belt reel holder behind the front seats
XPull belt adjuster : upwards in the
direction of the arrow to reduce the tension
on the tensioning strap.XUnhook belt hook ; from cargo tie-down
ring =.
Detaching and storing the safety net
XDetach guide rod ; from bracket :
( Y page 259).XPress the red button on the upper and lower
guide rods.XFold the cargo net and roll it up.XClose the two Velcro fasteners on the cargo
net holder.
Roof carrier
Important safety guidelines
GWarning!
Only use the roof rack when the basic carrier
bars have been completely mounted. The left
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and right roof rails are only stabilized by
means of the basic carrier bars being
mounted.
Follow the manufacturer’s installation
instructions. Otherwise, an improperly
attached roof rack system or its load could
become detached from the vehicle.
Do not exceed the maximum roof load of
220 lb (100 kg).
Take into consideration that when the roof
rack is loaded, the handling characteristics
are different from those when operating the
vehicle without the roof rack loaded.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the
vehicle.
Position the cargo on the roof rack in such
a way that the vehicle will not sustain
damage even when it is in motion.
Depending on the vehicle equipment,
ensure that when the roof carrier is
installed you can:
R raise the tilt/sliding sunroof fully
R open the panorama roof with power tilt/
sliding panel fully
R open the tailgate fully
Fastening the roof carrierXFold covers : upwards.XOnly secure the roof carrier to the
anchorage points under covers :.XObserve the manufacturer's installation
instructions.
Features
Cup holder
Points to observe before use
GWarning
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the center console
In the upper center console, there is a cup
holder and a removable support with a card
holder
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XTo remove the card holder: raise card
holder ; at the rear and remove.
Card holder with bottle opener
Cards and car park tickets can be inserted
into the slot in the center.
The bottle opener is located under the card
holder. It can be use to open both screw
caps = and crown caps ?.
i If you take out the card holder, you can
remove the rubber insert for cleaning.
XTo install the card holder: insert lugs A
into the openings.XAlign card holder ; at the bottom and
insert into cup holder :.
Cup holder for the second row of seats
below the center air vents
Opening the cup holder
! Close the cup holder if you are not using
it and before folding down the second row
of seats.
Short wheelbase vehicles with a center
console for the second row of seats do not
have a cup holder below the center air vents.
XPress button ;.
Cover : opens automatically.XPull cover : down in the direction of the
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XPull cup holder = out to the stop in the
direction of the arrow.
Closing the cup holder
XMake sure that there is no drink container
in the cup holder.XPush cup holder = forwards into the
stowage compartment until it engages.XClose cover :.
Cup holder in the center console
Cup holder in the third row of seats
The cup holders are located in the side trim
on the left and right-hand sides.
Sun visors
GWarning
Do not use the vanity mirror while driving.
Keep the vanity mirrors in the sun visors
closed while the vehicle is in motion.
Reflected glare can endanger you and others.
:Mirror light;Bracket=Vanity mirror?Retaining clip, e.g. for a car park ticketAMirror cover
Vanity mirror in the sun visor
Mirror light : only functions if the sun visor
is clipped into retainer ; and mirror cover
A has been folded up.
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Glare from the sideXFold down sun visor :.XPull sun visor : out of retainer =.XSwing sun visor : to the side.XVehicles with a sliding sunroof: fold
down additional sun visor ; to the
windshield.
Roller sunblinds for the rear side
windows
The roller sunblinds for the rear side windows
are only available in the USA.
XTo extend: pull the roller sunblind out by
tab ; and hook it onto retainers : at the
top of the window.
! Always guide the roller sunblind by hand.
Do not let it snap back suddenly as this
would damage the automatic roller
mechanism.
! Do not drive the vehicle with the roller
sunblind hooked in and the side windows
opened simultaneously. The roller sunblind
can jump out of the retainers and spring
back suddenly when driving at high speeds,
e.g. when driving on the freeway. This could
damage the inertia reel. Therefore, either
close the side window or retract the roller
sunblind before driving at high speeds.
Ashtray
Ashtray in the cockpit
i There is a stowage space under the
ashtray.
! The stowage space under the ashtray is
not heat resistant. Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged.
XTo open: open cover : (Y page 247).XTo remove the insert: reach into the
recess on the rear of insert ;.XPull insert ; upwards and remove it.XTo refit the insert: press insert ; into the
opening from above and press it down until
it engages.
Ashtray in the second row of seats
Short wheelbase vehicles with a center
console in the second row of seats do not
have an ashtray below the center console.
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:Cover;InsertXTo open: open cover :(Y page 248).XFold cover : down in the direction of the
arrow as far as it will go.XTo remove the insert: press insert : in
the direction of the arrow.XPull insert : upwards and remove it.XTo re-insert the insert: replace insert :
into the opening from above.XPush insert : down until it engages.XTo close: pull cover ; upwards until it
engages in the first position.XSwing cover ; forwards until it engages in
the second position.Cigarette lighterGWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
! The 12 V socket in the cigarette lighter
can be used for accessories (up to a
maximum of 85 W) as long as they have the
standard socket type for cigarette lighters.
Note that the socket in the cigarette lighter
can be damaged when connecting
accessories, for example by frequent
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insertion and removal or by sockets that do
not fit correctly. A damaged socket can
cause the cigarette lighter to stop working.
Center console, front
XTurn the key to position 2 in the ignition
lock.XOpen cover :(Y page 247).XPress in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when the heating element is
red-hot.
12 V sockets
Points to observe before use
! If you are using all sockets in the vehicle,
make sure that you do not exceed the
maximum current draw of 55 A. Otherwise,
you will overload the fuses.
The socket can be used for accessories with
a maximum power consumption of 240 W,
e.g. lamps or chargers for mobile phones.
If you use the socket for long periods when
the engine is switched off, the battery may
discharge.
XTurn the key to position 2 in the ignition
lock.Socket in the front-passenger footwell XLift up the cover of socket :.
Socket in the cockpit
!
If accessories are connected, make sure
that a maximum current draw of 15 A is not
exceeded. Otherwise, you will overload the
fuse.
! The socket is not suitable for operating
the electric air pump.
XOpen cover : (Y page 247).XRemove cover ; from the socket.
i
On vehicles with the smoker's package, a
cigarette lighter is installed instead of the
socket ( Y page 264).
Socket in the second row of seats
! If accessories are connected, make sure
that a maximum current draw of 20 A is not
exceeded. Otherwise, you will overload the
fuse.
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XFold up the cover on socket :.
i
You can also use the socket when the
ignition is switched off. An emergency cut-
out ensures that the on-board voltage does
not drop too low. If the on-board voltage is
too low, the power to the sockets is
automatically cut. This ensures that there
is sufficient power to start the engine.
Socket in the cargo compartment
The socket is located in the cargo
compartment on the right-hand side trim.
XLift up the cover of socket :.
i
You can also use the socket when the
ignition is switched off. An emergency cut-
out ensures that the on-board voltage does
not drop too low. If the on-board voltage is
too low, the power to the sockets is
automatically cut. This ensures that there
is sufficient power to start the engine.
115 V socketGWarning!
The 115V AC socket operates at high voltage.
Use the 115V AC socket in the vehicle with
the same caution and prudence that you
exercise when using power outlets at home.
Keep any fluids away from the 115V AC
socket. Do not clean the socket with fluids or
tapered objects. Keep the 115V AC socket
cover in the closed position, when not in use.
Otherwise, you could suffer an electric shock
and be seriously or even fatally injured.
GWarning!
A device that you connect must have a
suitable plug that complies with U.S.
standards. Never pull on the cable to unplug
a plug from the 115V AC socket. Do not use
a damaged connection cable. The 115V AC
socket may not be connected to another
115V AC power source. Do not use converters
to a grounding plug with the 115V AC socket.
This could cause serious personal injury to
you and/or others.
GWarning!
If the 115V AC socket is damaged or torn out
of the trim, do not use or touch the 115V AC
socket. Using a 115V AC socket that is
damaged or torn out of the trim could cause
serious personal injury to you and/or others.
The 115 V AC power socket : provides an
alternating voltage of 115 V, so that small
electronic devices can be connected. These
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devices, such as games consoles, chargers
and laptops, should not consume more than
a maximum of 150 W altogether.
Requirements for operation of these devices:
R 12 V power sockets in the footwell of the
second row of seats and in the stowage
compartment must be functioning
correctly ( Y page 265).
R the plug of the electronic device is plugged
into the 115 V power socket :.
R the on-board voltage is within a permissible
voltage range.
R the maximum wattage of the device to be
connected must not exceed 150 W.XOpen flap =.XInsert the plug of the electrical device into
the 115 V power socket :.
Indicator lamp ; lights up.
If indicator lamp ; does not light up, please
read the chapter on malfunctions.
XTo turn off: disconnect the plug from the
115 V power socket :.
Ensure that you do not pull on the cord.XClose flap =.
Possible causes of malfunction:
R the on-board voltage of the vehicle is not
within the permissible voltage range.
R the temperature of the DC/AC converter is
momentarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, the 115 V power socket :
will not supply it with power.
If indicator lamp ; still does not light up,
consult a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace 34
Important safety guidelines
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 35
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available cellular
phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
Customer Center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
34 The system is called TELEAID in Canada.
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The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of COMAND.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 36
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
COMAND is muted.
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