towing MERCEDES-BENZ S-Class 2011 W221 Owner's Manual

Index ....................................................... 4Introduction ......................................... 24At a glance ........................................... 29Safety ................................................... 41Opening and closing ...........................75Seats, steering wheel and mirrors ....99COMAND ............................................ 113Lights and windshield wipers ..........271Climate control ................................. 285Driving and parking ..........................297On-board computer and displays ....363Loading, stowing and features ........421Maintenance and care ......................445Roadside assistance .........................461Tires and wheels ............................... 479Technical data ................................... 507
Contents3

Increased vehicle weight due to
optional equipment (definition) ......500
Kilopascal (kPa) (definition) ...........501
Labeling (overview) ........................495
Load bearing index (definition) ......502
Load index ..................................... 498
Load index (definition) ...................501
Maximum loaded vehicle weight
(definition) ..................................... 501
Maximum load on a tire
(definition) ..................................... 501
Maximum permissible tire
pressure (definition) ....................... 501
Maximum tire load .........................494
Maximum tire load (definition) .......501
Optional equipment weight
(definition) ..................................... 502
PSI (pounds per square inch)
(definition) ..................................... 501
Replacing ....................................... 502
Service life ..................................... 482
Sidewall (definition) .......................502
Speed index (definition) .................500
Storing ........................................... 503
Structure and characteristics
(definition) ..................................... 500
Temperature .................................. 495
TIN (Tire Identification Number)
(definition) ..................................... 502
Tire bead (definition) ......................502
Tire pressure (definition) ................501
Tire pressures (recommended) ......500
Tire size (data) ............................... 503
Tire size designation, load-bearing
capacity, speed index ....................496
Tire tread ....................................... 481
Tire tread (definition) .....................501
Total load limit (definition) .............502
Traction ......................................... 495
Traction (definition) .......................502
Tread wear ..................................... 495
Uniform Tire Quality Grading
Standards ...................................... 494
Uniform Tire Quality Grading
Standards (definition) ....................500
Unladen weight (definition) ............501
Wear indicator (definition) .............502
Wheel rim (definition) ....................500Tires and wheels (important safety
information) ....................................... 480
Toggling .............................................. 198
Tone settings Balance and fader ..........................133
Treble and bass ............................. 133
Top Tether ............................................ 64
Towing Important safety guidelines ...........473
Installing the towing eye ................474
Removing the towing eye ...............474
Track
Selecting ........................................ 248
Track information .............................. 250
Traffic jam function ........................... 168
Traffic Program Switching off .................................. 132
Traffic report
Real-time traffic report ..................174
Traffic report read-aloud function ... 172
Traffic reports .................................... 172
Transfer case ..................................... 313
Transmission position display ......... 308
Transmission positions .................... 309
Treble and bass Adjusting ....................................... 133
Trip computer (on-board
computer) .......................................... 368
Trip odometer Calling up ....................................... 368
Resetting (on-board computer) ......369
True Image™ ...................................... 135
Trunk Automatic opening ..................... 86, 87
Emergency release ..........................88
Important safety guidelines .............85
Limiting the opening angle ............. 261
Locking separately ...........................87
Trunk lid
Display message ............................ 410
Trunk lid opening height
restriction .......................................... 261
trunk load (maximum) ...................... 516
Turn signal (display message) ......... 394
Turn signals ....................................... 274
Type plate see Vehicle identification plate Index21

U
Unlocking Emergency unlocking .......................84
From inside the vehicle (central
unlocking button) ............................. 83
Using the telephone .......................... 197
V
Vanity mirror Sun visor ........................................ 429
Vehicle
Data acquisition ............................... 28
Emergency unlocking .......................84
Equipment ....................................... 24
Exterior view .................................... 30
Individual settings (on-board
computer) ...................................... 377
Loading .......................................... 490
Lowering ........................................ 467
Maintenance .................................... 25
Parking up ..................................... 318
Raising ........................................... 464
Reporting problems .........................27
Towing away .................................. 473
Tow-starting ................................... 473
Transporting .................................. 475
Vehicle data
see Technical data
Vehicle dimensions ........................... 516
Vehicle identification number see VIN
Vehicle identification plate .............. 509
Vehicle level ...................................... 336
Active Body Control .......................338
Vehicle level (display message) ....... 402
Vehicle tool kit .................................. 462
Vehicle weights ................................. 516
Video (DVD) ........................................ 371
Video DVD Fast forward/rewind ...................... 238
Operation ....................................... 236
Pause function ............................... 239
Selecting ........................................ 238
Selecting a film/title ...................... 239
Selecting a scene/chapter ............239
Stop function ................................. 239
Video DVD (on-board computer) ...... 371
Video DVD mode Switching to ................................... 237
VIN ...................................................... 509
Voice Control System Settings ......................................... 143
Volume
Adjusting ....................................... 132
Navigation announcements ...........132
Phone calls .................................... 132
W
Warning and indicator lamps ABS ................................................ 415
Brakes ........................................... 413
Check Engine ................................. 418
ESP ®
.............................................. 416
ESP ®
OFF ....................................... 417
Fuel tank ........................................ 418
Overview .......................................... 33
Reserve fuel ................................... 418
Seat belt ........................................ 414
SRS ................................................ 417
Tire pressure monitor ....................419
Warranty ............................................ 508
Waveband Switching (radio) ............................ 209
Wheel bolt tightening torque ........... 467
Wheel chock ...................................... 464
Wheels Changing/replacing .......................502
Changing a wheel .......................... 463
Checking ........................................ 480
Cleaning ......................................... 454
Mounting a wheel .......................... 466
Removing a wheel ..........................466
Storing ........................................... 503
Tightening torque ........................... 467
Wheel size/tire size .......................503
Window curtain air bag
Display message ............................ 384
Operation ......................................... 47
Windows
see Side windows
Windows (cleaning instructions) ..... 455
22Index

Exterior viewFunctionPage:Trunk lid85Vehicle tool kit462;Lights278=Rear window defroster293?Fuel filler flap313AExterior mirrors109BSliding sunroof93CDefrosting the windshield292Cleaning the windows455FunctionPageDWindshield wipers281EOpens the hood446Engine oil447Coolant450FTowing473GTires and wheels480Flat tire46330Exterior viewAt a glance

Problems with the navigation systemProblemPossible causes/consequences and M SolutionsCOMAND is unable to
continue route
guidance after the
journey has been
interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.XContinue route guidance ( Y page 167).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.ProblemPossible causes/consequences and M SolutionsCOMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.Navigation189COMANDZ

NNeutralDDrive
iThe DIRECT SELECT lever always returns
to its original position. The current
transmission position P, R , N or D appears
in the transmission position display
( Y page 308) in the multifunction display.
Engaging park position P
XPush the DIRECT SELECT lever in the
direction of the arrow P.
i
The automatic transmission shifts
automatically into park position P if you
open the driver's door when the vehicle is
stationary or at very low speed and the
transmission is in position D or R.
! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
i The ECO start/stop function is not
available when reverse gear is engaged.
For further information on the ECO start/
stop function ( Y page 302).
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.
Neutral N with ECO start/stop function
activated
The ECO start/stop function switches the
engine off automatically when the vehicle is
stationary if the vehicle is braked to a
standstill with neutral N engaged and the
brake depressed.
For further information on the ECO start/stop
function ( Y page 302).
Shifting to neutral NXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
When the engine is switched off, the
automatic transmission shifts to N
automatically.
Remaining in neutral N
If you wish to keep the automatic
transmission in neutral N, e.g. to wash the
vehicle in a car wash with a towing device,
observe the following:
GWarning!
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the electric parking
brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to park position P.
R release the brake pedal.
Automatic transmission307Driving and parkingZ

example, the detected vehicle turns a corner
and reveals an obstacle or stationary vehicle,
DISTRONIC PLUS will not brake for these.
Crossing vehicles
DISTRONIC PLUS may detect vehicles that
are crossing your lane by mistake. Activating
DISTRONIC PLUS at traffic lights with
crossing traffic, for example, could cause
your vehicle to pull away unintentionally.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations:
Rwhen pulling away, especially on steep
slopes
Rwhen maneuvering on steep slopes
Rwhen waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
Activation conditions
You can activate the HOLD function if:
Rthe vehicle is stationary.
Rthe driver's door is closed or if your seat
belt is fastened.
Rthe electric parking brake is released.
Rthe hood is closed.
Rthe transmission is in position R, N or D.
The trunk lid must be closed in position R.
RDISTRONIC PLUS is deactivated.
Activating the HOLD function
XMake sure that the activation conditions
are met.
XDepress the brake pedal.XQuickly depress the brake pedal further
until HOLD display : appears in the
instrument cluster.
The HOLD function is activated. You can
release the brake pedal.
iIf depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
GWarning
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing).
Driving systems335Driving and parkingZ

Ryour individual selection, i.e. sports or
comfort
Rthe vehicle load
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode if you prefer a firmer
suspension tuning.
XIf indicator lamp ; is not lit: press
button :.
Indicator lamp ; lights up. You have
selected the suspension for a sporty driving
style.
The ABC Active Body Control SPORT
message appears in the multifunction
display.
Comfort tuning
In comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable
driving style.
XIf indicator lamp ; is lit: press
button :.
Indicator lamp ; goes out. You have
selected the suspension for a comfortable
driving style.
The ABC Active Body Control
COMFORT message appears in the
multifunction display.
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP®, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.
GWarning!
If a drive wheel is spinning due to insufficient
traction:
RWhile driving off, apply as little throttle as
possible.
RWhile driving, ease up on the accelerator
pedal.
RAdapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
iIn wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notes
GWarning!
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
Driving systems339Driving and parkingZ

Vehicle equipment ............................422
Loading guidelines ............................422
Stowage compartments ...................422
Stowage areas .................................. 425
Features ............................................. 427421Loading, stowing and features

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Loading guidelines
GWarning!
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The trunk is the preferred place to carry
objects.
Never drive a vehicle with the trunk open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R when transporting a load, never exceed the
maximum permissible gross vehicle weight
or the permissible axle loads for the vehicle
(including occupants). The values are
specified on the vehicle identification plate
on the B-pillar of the driver's door.
R position heavy loads as far forwards as
possible and as low down in the trunk as
possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear seat
backrests.
R always place the load behind unoccupied
seats if possible.
R secure the load with sufficiently strong and
wear-resistant lashing material. Pad sharp
edges for protection.
Stowage compartments
Important safety notes
GWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
Stowage compartments in the front
Glove box
i Depending on the vehicle's equipment,
you will find the following installed in the
glove box: an audio and video AUX jack, a
USB socket or Media Interface, a universal
interface for portable audio equipment, e.g.
for an iPod or USB device, and a bracket for
a remote control (see the COMAND section
of this Operator's Manual.
422Stowage compartmentsLoading, stowing and features