MERCEDES-BENZ S-Class 2013 W221 Owner's Manual

Display messages Possible causes/consequences and
0004 Solutions
Cruise Control
Inoperative Cruise control is defective.
Aw
arning tone also sounds.
X Visi taqualified specialist workshop. Cruise Control
--- mph Ac
ondition for activating cruise control has not been fulfilled.
You have tried to store aspeed below 20 mph (30 km/h), for
example.
X If conditions permit, drive faster than 20 mph (30 km/h) and
store the speed.
X Check the activation conditions for cruise control
(Y page 334). Tires
Display messages Possible causes/consequences and
0004 Solutions
tire pressures
displayed after
driving a few
minutes The tire pressure monitor is measuring the tire pressure.
X
Drive on.
The tire pressures appear in the multifunction display after you
have been driving for a few minutes. tire press. monitor
inoperative The tire pressure monitor is faulty.
X
Visit a qualified specialist workshop. tire press. monitor
inoperative No
wheel sensors The wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.
X
Mount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes. Display messages
419On-board computer and displays Z

Display messages Possible causes/consequences and
0004 Solutions
Check
tire(s) The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
Aw
arning tone also sounds.
G WARNING
With tire pressures which are too low, there is a ris kofthe
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 327).
X If there is a flat tire, inspect the tires (Y page 479).
X Check the tire pressure (Y page 505).
X If necessary, correct the tire pressure. Caution,
tire defect The tire pressure in one or more tires has dropped suddenly. The
wheel position is shown in the multifunction display.
G WARNING
If you drive with a flat tire, there is a risk of the following hazards:
R A flat tire affects the ability to steer or brake the vehicle.
R You could lose control of the vehicle.
R Continued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 327).
X If there is a flat tire, inspect the tires (Y page 479).Please correct
tire pressure(s) The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity. If necessary,
correct the tire pressure (Y page 505).
X Restart the tire pressure monitor (Y page 507).420
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
Wheel sensor(s)
missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is no tdisplayed in the
multifunction display.
X Have the faulty tire pressure sensor replaced at a qualified
specialist workshop. tire press. monitor
currently
unavailable Due to a source of radio interference, no signals can be received
fro
mt he wheel sensors. The tire pressure monitor is temporarily
malfunctioning.
X Drive on.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. 0019
tire pressure
Caution, tire
defect The tire pressure in one or more tires has dropped suddenly.
Aw
arning tone also sounds.
G WARNING
If you drive with a flat tire, there is a ris kofthe following hazards:
R A flat tire affects the ability to steer or brake the vehicle.
R You could lose control of the vehicle.
R Continued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 327).
X If there is a flat tire, inspect the tires (Y page 479). Display messages
421On-board computer and displays Z

Display messages Possible causes/consequences and
0004 Solutions
0019
tire pressure
Check tire(s) The tire pressure in one or more tires has dropped significantly.
G WARNING
With tire pressures which are too low, there is a ris kofthe
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 327).
X If there is a flat tire, inspect the tires (Y page 479).
X Check the tire pressure (Y page 505).
X If necessary, correct the tire pressure. 0019
Please correct
tire pressure(s) The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity. If necessary,
correct the tire pressure (Y page 505).Vehicle
Display messages Possible causes/consequences and
0004 Solutions
Shift to P or N
to Start Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary Battery
Malfunction
(White display
message) The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop. 422
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
Auxiliary Battery
Malfunction
(Red display message) The auxiliary battery fo
rthe automatic transmission is discharged.
If there is a malfunction in the vehicle's electrical system, you may
not be able to change the transmission position.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Consult a qualified specialist workshop. Apply Brake
to Shift from 'P' You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Door Open
Vehicle Not in Park The driver's door is open and the transmission is in position
R,N
or D.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 327).Service Required
Do Not Shift Gears You cannot change the transmission position due to a malfunction.
Aw
arning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Notify a qualified specialist workshop or breakdown service. Only Shift to
Position 'P'
When Vehicle Is
Stationary The vehicle is moving.
X
Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.000E The trunk lid is open.
X
Close the trunk lid. 000D The hood is open.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the electric parking brake.
X Close the hood. Display messages
423On-board computer and displays Z

Display messages Possible causes/consequences and
0004 Solutions
0002 At leas
tone door is open.
X Close all the doors. 0003
Power Steering
Malfunction See
Operator's Manual The powe
rsteering is malfunctioning.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If yo uare able to steer safely: carefully drive on to a qualified
specialis tworkshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. 0019
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 468).SmartKey
Display messages Possible causes/consequences and
0004 Solutions
0002
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. 0002
Take
Your Key From
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. 0002
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. 0002
Replace
Key Battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 85).424
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
0002
Don't Forget Your
Key This display message is displayed fo
ramaximum of 60 seconds
and is simply a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle. 0002
Key Not Detected
(red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 327).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 327).
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Not Detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Detected In
Vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. 0002
Remove 'Start'
Button and Insert
Key KEYLESS-GO is temporarily malfunctioning or is defective.
X
Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. 0002
Close Doors to
Lock Vehicle At least one door is open.
Awarning tone also sounds.
X Close all doors and loc kthe vehicle again. Display messages
425On-board computer and displays Z

Warning and indicator lamps in the instrument cluster
Seat belts
Problem Possible causes/consequences and
0004 Solutions
001B
After starting the
engine, the red seat
bel twarning lamp lights
up for six seconds. The seat belt warning lamp reminds the driver and fron
tpassenger
to fasten their seat belts.
X Faste nyour seat belt (Y page 61). 001B
After starting the
engine, the red seat
belt warning lamp lights
up. In addition, a
warning tone sounds
for up to six seconds.
The driver's seat belt is not fastened.
X
Fasten your seat belt (Y page 61).
The warning tone ceases. 001B
The red seat belt
warning lamp lights up
after the engine starts,
as soon as the driver's
or the front-passenger
door is closed. The driver or front passenger has not fastened their seat belt.
X
Fasten your seat belt (Y page 61).
The warning lamp goes out. There are objects on the front-passenger seat.
X
Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out. 001B
The red seat belt
warning lamp flashes
and an intermittent
audible warning
sounds. The driver or front passenger has not fastened their seat belt. In
addition, you are driving faster than 15 mph (25 km/h)
or you have
briefly driven faster than 15 mph (25 km/h).
X Fasten your seat belt (Y page 61).
The warning lamp goes out and the intermittent warning tone
ceases. There are objects on the front-passenger seat. In addition, you are
driving faster than 15 mph (25 km/h) or you have briefly driven
faster than 15 mph (25 km/h).
X
Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent warning tone
ceases. 426
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Safety systems
Problem Possible causes/consequences and
0004 Solutions
000F
(USA only)
0006 (Canada only)
The red brake system
warning lamp comes on
while the engine is
running. A warning tone
also sounds. There is not enough brake fluid in the brake fluid reservoir.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Apply the electric parking brake.
X Consult a qualified specialist workshop immediately.
X Observe the additional display messages in the multifunction
display.
Do not add brake fluid. This does not correct the malfunction. Warning and indicator lamps in the instrument cluster
427On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
0015
The yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Brake System) is deactivated due to a malfunction.
BAS (Brake Assist), BAS PLUS, ESP
®
(Electronic Stability
Program), PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and
hill start assist are therefore also deactivated, for example.
ATTENTION ASSIST 21
is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 0015
The yellow ABS warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. BAS, BAS PLUS, ESP
®
, EBD
(electronic brake force distribution), PRE-SAFE ®
,
PRE-SAFE ®
Brake, the HOLD function, hill start assist are therefore
also deactivated, for example.
Self-diagnosis is not yet complete or the on-board voltage may be
insufficient, for example.
ATTENTION ASSIST 21
is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident. 21
Not available on hybrid vehicles. 428
Warning and indicator lamps in the instrument clusterOn-board computer and displays