warning MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual

Troubleshooting
Automatic transmission .................214
Driving systems
............................. 215
Turn signals ......................................... 90
Changing bulbs .............. 235, 236, 237
Two-way radio
Installation ..................................... 277U
Unlocking With button ...................................... 55
With key ........................................... 52V
Vehicle Assemblies .................................... 174
Cleaning ......................................... 162
Dimensions .................................... 280
Electronics

..................................... 276
Individual settings (vehicles with
steering wheel buttons) ................... 78
Loading .......................................... 261
Towing ........................................... 248
Tow-starting ................................... 248
Transporting .................................. 250
Weights .......................................... 280
Vehicle identification number .......... 277
Vehicle identification plates ............277
Vehicle key Malfunction .................................... 217
Vehicle tool kit .................................. 182
Voltage supply Fuses ............................................. 239W
Warning and indicator lamp Diesel Exhaust Fluid (DEF) ............. 190
Warning and indicator lamps .............24
PARKTRONIC ................................. 215
Seat belt ........................................ 196
Warning lamp .................................... 183
Warning tones ................................... 212
Warning triangle ................................ 183
Washer fluid Display message ............................ 208
Indicator lamp ................................

196Topping up .....................................
171
Wiping with ...................................... 95
Wheel
Changing ....................................... 229
Rim size ......................................... 280
Spare wheel ................................... 185
Wheel chock

...................................... 229
Wheel nuts/wheel bolts Retightening .................................. 233
Tightening torque ........................... 232
Wheels
Changing/replacing .......................271
Checking ........................................ 253
Storing ........................................... 273
Wheel size/tire size ....................... 280
Window curtain air bag ....................... 41
Windows
Cleaning ......................................... 162
Cleaning the windshield ................. 163
Washing system ....................... 95, 171
Windshield
Cleaning ......................................... 163
Windshield heater ............................... 95
windshield heating Malfunction .................................... 211
Windshield washer fluid
Indicator lamp ................................ 196
Windshield wipers ............................... 94
Malfunction .................................... 219
Rain/light sensor ............................. 94
Replacing the wiper blades ............ 174
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ............................. 84
Winter diesel ..................................... 154
Winter operation ....................... 153, 254
Winter tires M+S tires ....................................... 254
Working speed governor (ADR) ........ 117 X
Xenon headlamps see Bi-Xenon headlamps

Index
15

Vehicle equipment
i Diese Betriebsanleitung beschreibt alle
Modelle, Serien- und
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen. Environmental protection
0040
Environmental note
Our declared policy is one of comprehensive
environmental protection.
Our objective is to use natural resources,
which are the basis of our existence on this
planet, sparingly and in a manner that takes
the requirements of both nature and
humanity into account.
You too can contribute to environmental
protection by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and engine, transmission,
brake and tire wear depend on these two
factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors.
Observe the following notes: Operating
conditions:
R avoid driving short distances as this
increases fuel consumption.
R make sure that the tire pressures are
always correct.
R do not carry

any unnecessary weight in/on
the vehicle.
R keep an eye on the vehicle's fuel
consumption. R
remove roof racks

once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the specified service
intervals.
R always have maintenance work carried out
at an authorized Sprinter Dealer.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the
vehicle is stationary.
R adopt an anticipatory style of driving and
keep a sufficient distance from other
vehicles.
R avoid frequent, sudden acceleration.
R switch off the engine in stationary traffic. Environmental concerns and
recommendations
In this manual,

whenever you see instructions
to discard materials, you should first attempt
to reclaim and recycle them. To preserve our
environment, follow appropriate
environmental rules and regulations when
disposing of materials. Operating Safety
Safety notes
G
Warning
Engine exhaust,
some of its constituents, and
certain vehicle components contain or emit
chemicals known to

the State of California to
cause cancer and birth defects or other
reproductive harm.
In addition, certain fluids contained in
vehicles, and certain products of component
wear contain chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm. 16
Introduction

Emergency tensioning retractors, airbags and
remote control batteries

contain perchlorate,
which may require special handling and
regard for the environment. Check with your
local government's disposal guidelines.
California residents: see
http: / / www.dtsc.ca.gov /
HazardousWaste / Perchlorate / index.cfm. G
Warning
If work on electronic equipment and its
software is carried out incorrectly, this
equipment could stop

working. The electronic
systems are networked via interfaces.
Tampering with these electronic systems
could cause malfunctions in systems which
have not been modified. Malfunctions such as
these can seriously jeopardize the vehicle's
operating safety and therefore your own
safety.
You should therefore have all work and
modifications to electronic components
carried out at a qualified specialist workshop. G
Warning
A heavy impact to the underbody, tires or
wheels, for example when bottoming out on
rough terrain or driving over an obstacle at
high speed, could damage your vehicle. This
also applies to vehicles equipped with
underbody protection.
In this case, have your vehicle checked at an
authorized Sprinter Dealer.

In particular, work
relevant to safety or on safety-related
systems must be carried out at an authorized
Sprinter Dealer. G
Warning
Always have
maintenance work carried out at
an authorized Sprinter Dealer which has the
necessary specialist knowledge and tools to
carry out the work required. In particular,
work relevant to safety or on safety-related
systems must be

carried out at an authorized
Sprinter Dealer. Service and warranty information
The Service and Warranty Information
Booklet contains detailed information about
the warranties covering your Sprinter,
including
R New Vehicle Limited Warranty
R Diesel Engine Limited Warranty
R Corrosion Warranty
R Restraint System Limited Warranty
(vehicles sold and

registered in the State of
Kansas only)
R Emission Warranties required by law. Registering your vehicle
We may instruct our authorized Sprinter
Dealer to carry out technical inspections on
certain vehicles to improve their quality or
safety.
If you did not purchase your vehicle from an
authorized dealership and your vehicle has
not yet been inspected at an authorized
Sprinter Dealer, there

is a possibility that your
vehicle has not been registered in your name.
We will only be able to inform you about
vehicle inspections if we are in possession of
your registration data.
It is advisable to have your vehicle registered
at an authorized Sprinter Dealer.
Inform us as soon as possible if your address
has changed or if there has been a change of
vehicle owner. Digital speedometer and total
distance recorder
Do not allow the electronically stored total
distance covered by your vehicle to be
modified as a result of tampering with the
electronics system.
This type of modification or failing to inform
the buyer when selling the vehicle could
constitute an offense punishable by law. Introduction
17 Z

Sprinter body builder guideline
If you intend on making any alterations to the
vehicle, we strongly recommend that you
contact the distributor named on the inside
of the front cover in order to obtain all
necessary information (there may be a
charge).
Body builders and dealers who make any
modifications which may affect the final
certification of the engine, vehicle or
equipment assume
the
sole responsibility for
the vehicle, including labeling and
documentation, affected by their
modifications.
It is their responsibility to certify that the
altered vehicle conforms to all applicable
standards and regulations affected by the
vehicle alteration or continues to comply with
the motor vehicle safety standards and
emissions regulations.
They are responsible for ensuring that
modifications or equipment installation do
not affect the safety of the vehicle. G
Warning
Any modifications or alterations of the
Sprinter not in compliance with the Sprinter
Body Builder Guideline and the Sprinter
Operator's Manual may seriously inhibit its
roadworthiness and safety

and may lead to an
accident resulting in serious injury or death.
Consult the Sprinter Body Builder Guideline
and the Sprinter Operator's Manual prior to
initiating any alterations or modifications.
We are not responsible for any final
certification or claims regarding product
liability, or warranty claims, which result from
any component, assembly, or system being
altered, or which cause non-compliance with
any of the emission control standards or
motor vehicle safety standards, or which
would otherwise cause the vehicle to be or to
become defective or unsafe.
We do not assume responsibility as the final-
stage manufacturer or the consequential
product liability. Correct use
Observe the following

information when using
your vehicle:
R the safety notes in this manual
R the "Technical data" section in this manual
R traffic rules and regulations
R motor vehicle laws and safety standards
Substances constituting a health
hazard Do not store or transport in the cab any
substances that
constitute

a health hazard or
react aggressively.
These include:
R solvents
R fuels
R oils and greases
R cleaning agents
R acids G
Warning
Do not store or transport in the cab any
substances that constitute

a health hazard or
react aggressively. Gases and liquids may
escape from containers that are completely
sealed.
The driver's ability to concentrate while the
vehicle is in motion and the driver's health
could be affected. In addition, electrical
components (e. g. control units and
connectors) could be damaged. This can
result in malfunctions, system failures, or
short circuits which can start a fire.
You could cause an accident, thereby
endangering yourself and others.
Stickers and warning labels G
Warning!
Various warning labels are attached to your
vehicle. These warning

labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels Introduction
19 Z

unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should
experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
immediately contact an authorized Sprinter
Dealer to have the problem diagnosed and
corrected if required.
If the matter is not handled to your
satisfaction, please discuss the problem with
the Sprinter Dealer management, or if
necessary contact the distributor named on
the inside of the front cover. Reporting safety defects
In the USA:
In all 50 states and Washington, D.C.:
If you believe that your vehicle has a defect,
which could cause a crash or cause injury or
death, you should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying the distributor.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between

you, your dealer
and the vehicle distributor.
To contact NHTSA, you may either call the
Auto Safety Hotline toll free at 1–888–327–
4236 (TTY: 1-800-424-9153),
or go to http: / / www.safercar.gov
or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590. In Canada:
If you believe that your vehicle has a safety
defect, you should contact immediately the
Customer Service Department of the
distributor named on the inside of the front
cover.
Information regarding electronic
recording devices
(Including notice pursuant

to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle system data.
This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety. We
may access the information and share it with
others:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by a law
enforcement or other government agency
R for use in dispute resolution involving
Daimler, its affiliates or sales / service
organization and / or
R as otherwise required or permitted by law20
Introduction

Cockpit
Cockpit
i
This Operator's Manual describes all the
standard and optional
equipment available
for your vehicle at the time of purchase.
Country specific differences are possible.
Please note that your vehicle might not be
equipped with all the functions described
here. This also includes safety relevant
systems and functions. Function Page
0046
Door control panel 28
0047
Light switch 89
008A
Combination switch:
• turn signals 90
• high-beam headlamps 90
• windshield wipers 94
• rear window wiper 94
0088
Cruise control lever 118
0086
Horn
0087
Steering wheel without/
with buttons
26 Function Page
006E
Instrument cluster 24
006F
Stowage compartment
0070
• Stowage compartment
with interior light
92
• Overhead control panel 27
0071
Rear-view mirror 69
0072
Rear-view camera monitor 122
0073
PARKTRONIC warning
display
119
0074
Opens/closes the right-
hand side window
60
0075
Jack and vehicle tool kit 182
0076
Glove box 131
0077
Center console 26
0078
Ignition lock 56
0079
Additional switch unit 2822
Cockpit
At a glance

Instrument cluster variants
Function Page
0046
Instrument cluster on
vehicles without
steering-wheel buttons
70
0047
Indicator and warning
lamps
008A
0069, 006A Brightens/dims the
instrument cluster lighting 72
0088
Tachometer with indicator
and warning lamps
71
0086
Display 73
0087
Fuel gauge with fuel filler
flap location indicator
72
006E
Speedometer with
indicator and warning
lamps
71
006F
Reset button 0048
70
0070
007B Menu button:
• changes standard display 73
• selects menus 73 Function Page
0071
Instrument cluster on
vehicles with steering-
wheel buttons
70
0072
Indicator and warning
lamps
0073
Display 74
0074
Tachometer with indicator
and warning lamps
71
0075
Fuel gauge with fuel filler
flap location indicator
72
0076
0069, 006A Brightens/dims the
instrument cluster lighting 72
0077
Speedometer with
indicator and warning
lamps
71
0078
Reset button 0048
70
0079
00A4 Service button
Checks the engine oil level 171
Indicator and warning
lamps24
Instrument cluster variants
At a glance

Function Page
0067
ESP
®
warning lamp 50,
187 ASR warning lamp 48,
187 0041
Coolant level too low 193
00AE
Coolant temperature too
high
193
008A
Restraint systems
malfunction
191
0065
Brake fluid level too low 188
EBD malfunction 187
Trailer brake force booster
malfunction
188
00B4
Engine oil level warning 192
00BB
Engine diagnostics
indicator lamp
194
Exhaust gas aftertreatment
malfunction
195
0028
Preglow system 194
004A
Left-hand turn signal 90
0077
Tire pressure loss or the tire
pressure monitor is
malfunctioning (USA only)
195
Tire pressure loss (Canada
only)
195
00BD
Fluid level too low in
windshield washer/
headlamp cleaning system
196
003E
Door open 197
0026
Brake pads/linings worn 191
004D
Right-hand turn signal 90
0031
ABS malfunction 189
003D
ASR malfunction 189
BAS malfunction 189
009E
ESP
®
malfunction 187 Function Page
00E4
DEF supply low or
contaminated/thinned
199
Exhaust gas aftertreatment
malfunction
200
00AB
Dirt accumulation in air
filter
195
00B6
Reserve fuel 193
Fuel filler cap open 194
00BA
Water in the fuel 196
003F
Battery charging
malfunction
191
0055
Bulb defective 197
0066
Parking brake applied 112
0064
Low-beam headlamps on 89
004E
Working speed governor
(ADR) on
117
0063
High-beam headlamps on 90
0080
Reserve fuel 193
Fuel filler cap open 194
0082
Fasten seat belt 196
i
Vehicles with steering-wheel buttons:
Corresponding messages may also be
shown in display 0073(Y page 24). Instrument cluster variants
25At a glance

Switch units
Center console
Function Page
0072
Switches the left/right-
hand seat heating on/off
68
0087
Switches the windshield
heating on/off
95
0073
Switches the rear window
defroster on/off
95
0069
Activates/deactivates
PARKTRONIC
122
003B
Switches the hazard
warning lamps on/off
91
00E3
Activates/deactivates ASR 48
00BF
00C0
Central locking, interior/
rear compartment
54 Roof
Function Page
0046
Microphone for the
telephone
134
0047
Switches the right-hand
reading lamp on/off
92
008A
Switches the automatic
interior lighting on/off
92
0088
• Eyeglasses compartment
or 131
• Anti-theft alarm system
(ATA)
61
0086
Switches the interior
lighting on/off
92
0087
Switches the left-hand
reading lamp on/off
92Switch units
27
At a glance

Vehicle equipment
i Diese Betriebsanleitung beschreibt alle
Modelle, Serien- und
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen. Occupant safety
Restraint systems
In this section you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint systems are:
R Seat belts
R Child restraint systems
R LATCH-type (ISOFIX) child seat securing
system
Additional protection potential

is provided by
SRS (Supplemental Restraint System) and
the air bag system.
The protective functions of the systems work
in conjunction with each other. The systems
are, however, autonomous. G
Warning
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint

systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not tamper with electronic components or their
software.
i More information on the subject of
children in the vehicle and child restraint
systems can be found in the "Children in
the vehicle" section (Y
page 41).
Seat belts
Important safety notes The use of seat belts and infant or child
restraints is required by law in all 50 states,
the District of Columbia, the U.S. territories
and all Canadian provinces.
Even if this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i
See "Children in the vehicle"
(Y page 41) for further information on
infants and children

traveling in the vehicle
as well as on child restraint systems. G
Warning!
Always fasten
your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You

and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts. 32
Occupant safety
Safety