tow MERCEDES-BENZ V-CLASS MPV 2021 Owners Manual

Maximum permissible
gross combination weight, trailer loads and nose weight
Pe rm issible gross mass of vehicle combination 4800 –5700 kg
Pe rm issible towing capacity, braked 2000 – 2500kg
Pe rm issible towing capacity, unbraked 750kg
Pe rm issible nos eweight 100kg Lashing points and car
rier sy stems Loading capacity of
the lashing points and
tie-down eyes Obser
vethe no tes on securing loads
(/ page 214).
Nominal tensile load is the maximum permissible
pulling forc e on the lashing point.
Guide rails
The nominal tensile load of the lashing points of a
guide rail is 350 daN if you obse rveth efo llowing:
R the load on the load compartment floor is
secured totwo lashing points on thera il
R the dis tance tothe nearest load-securing
point on the same rail is appr oximately 1 m Information about
roof luggage racks Obser
vethe no tes on the car rier sy stems
(/ page 219).
* NO
TERisk of accident if the maximum
permissible roof load is exceeded If
th ewe ight of thero of luggage, including the
ro of luggage rack ,exc eeds the maximum per‐
missible roof load, there is a risk of an acci‐
dent. #
Ensure that thewe ight of thero of lug‐
ga ge and roof luggage rack does not
exc eed the maximum permissible roof
load. #
Arrange the supporting feet of thero of
luggage rack at an even di stance from
each other. #
Installth e basic car rier bars forra il in
front of and behind the mid-section sup‐
port. Maximum
roof load / pairs of roof rack sup‐
ports Maximum
roof load Minimum number
of pairs of supports
15 0kg 3 This information applies if
the load is distributed
eve nly across the entire roof area.
If th ero of luggage rack is shor ter,re duce the
load proportionately. The maximum load per pair
of roof rack supports is 50 kg. The maximum load
of basic car rier bars forra il is 100kg.
The driving, braking and steering characteristics
of theve hicle will change with the type of load,
th ewe ight and the cent reof gravity of the load.
Comply with the loading guidelines and fur ther
information about load distribution
(/ page 213). 278
Tech nical da ta

Display messages
Possible causes/consequences and 0050 0050Solutions
This will se verely impair steerability and braking. Braking dis tance
may increase in an emergency braking situation. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
sation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Drive carefully on a suitable stre tch of road, making slight steer‐
ing mo vements at a speed abo ve20 km/h.
The functions mentioned abo vewill be available again when the
display message goes out.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a qualified specialist workshop immediatel y.
0024 Release parking brake *
The red0024 indicator lamp on the instrument clus ter lights up.
A wa rning tone also sounds.
Yo u are driving with the parking brake applied or per form ing emer‐
ge ncy braking using the parking brake. #
Release the parking brake (/ page152).
0024
Parking brake See Own-
er's Manual *
The yellow 0024 warning lamp lights up and there d0024 indicator
lamp is off.
The parking brake is malfunctioning, e.g. af terth est ar ter battery
has been disconnected.
Re leasing the pa rking brake: #
Swit chthe ignition off and back on again. #
Depress the brake pedal and briefly pull the handle of the park‐
ing brake (/ page152). #
After around ten seconds, push down the handle of the parking
brake.
If th eye llow 0024 warning lamp is off: #
Release the parking brake.
If th eye llow 0024 warning lamp remains lit: #
Do not drive on. #
Secure theve hicle against rolling away. #
Vehicles with manual transmission: engagefirs tge ar. #
Vehicles with automatic transmission: shiftthe transmission
to 005D . #
Turn the front wheels towa rdsth eke rb. #
Consult a qualified specialist workshop. Display messages and
warning and indicator lamps 285

Display messages
Possible causes/consequences and 0050 0050Solutions
* The yellow 0024 warning lamp and there d0024 indicator lamp light
up.
The parking brake is malfunctioning.
Re leasing the pa rking brake: #
Swit chthe ignition off and back on again. #
Release the parking brake.
If th e parking brake still cannot be released: #
Do not drive on. #
Consult a qualified specialist workshop.
* The red0024 indicator lamp flashes and theye llow 0024 warning
lamp lights up.
The parking brake is malfunctioning. #
Swit chthe ignition off and back on again. #
Release or apply the parking brake.
If th ere d0024 indicator lamp continues flashing: #
Do not drive on. #
Secure theve hicle against rolling away. #
Vehicles with manual transmission: engagefirs tge ar. #
Vehicles with automatic transmission: shiftthe transmission
to 005D . #
Turn the front wheels towa rdsth eke rb. #
Consult a qualified specialist workshop.
0024
Depress brake pedal to
release *
The red0024 indicator lamp lights up.
Yo u ha vetried torelease the parking brake without depressing the
brake pedal. #
Depress the brake pedal. #
Torelease, pull the handle on the parking brake.
PRE-SAFE inoperative
See Owner's Manual *
Impor tant functions of PRE-SAFE ®
ha ve failed. All other occupant
saf ety sy stems, e.g. airbags, remain available. #
Consult a qualified specialist workshop immediatel y.
Information on these functions can be found under "PRE‑SAFE ®
(anticipatory occupant pr otection)" (/ page 36).
0075
Restraint sys. malfunc-
tion Consult workshop *
The restra int sy stem is malfunctioning. In addition, the0075 warn‐
ing lamp on the instrument clus ter lights up. &
WARNING Risk of injury duetomalfunctions in there stra int
sy stem
Components in there stra int sy stem may be activated uninten‐
tionally or not deploy as intended in an accident. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. 286
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
Limiter passive *Y
ou ha vethe accelerator pedal depressed be yond the point of
re sis tance. Whilst you are accelerating, the limiter does not cont rol
yo ur speed. #
Remo veyour foot from the accelerator pedal. The limiter will be
re activated and will limit your speed.
Cruise control - - - km/h *A
n acti vation condition for cruise control has not been met.
Fo rex ample, you are aiming tostore a speed below 30 km/h. #
If conditions permit, drive at a speed greater than 30 km/h and
st ore the speed. #
Obser vethe activation conditions for cruise control
(/ page 159).
Cruise co ntrol and Lim-
iter inoperative *A
warning tone also sounds. Cruise control and the limiter are mal‐
functioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not
available when towing a
trailer See Owner's Man-
ual *B
lind Spot Assist is switched off during trailer operation. #
Acknowled gethe display message with the0076 steering wheel
button.
Blind Spot Assist inoper-
ative *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist cur-
rently unavailable See
Owner's Manual *B
lind Spot Assist is temp orarily non-operational.
The following causes are possible:
R The function is impaired due toheavy rain or sno w.
R The radar sensor sy stem is temp orarily non-operational, e.g. due
to electromagnetic radiation close toTV orradio transmitting
st ations or other sources of radiation.
R The sy stem is outside the operating temp erature range.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Lane Keeping Assist will be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Switch off the engine. #
Restart the engine.
00C6
--- km/h *D
SR has been switched on but is not acti veas you are driving at a
speed greater than 18 km/h. If you drive at a speed below 18km/h,
DSR will au tomatically brake again tothe set speed.
00C6
Off *D
SRwas deactivated.
If it was not deactivated bythe driver, e.g. due toa malfunction of
th e ESP ®
, a warning tone also sounds. 290
Display messa ges and warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
Indicator lamp for park‐
ing brake *The
red indicator lamp forth e parking brake flashes or is on and/or
th eye llow warning lamp forth e parking brake is on.
The parking brake is malfunctioning or the display sho wsan instruc‐
tion torelease the parking brake.
If only there d indicator lamp forth e parking brake lights up, the park‐
ing brake has been applied.
Pa y attention tothe display messages. Seat belt
Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
00E9
Seat belt warning lamp *The
red seat belt warning lamp lights up or flashes af terth e engine
has star ted. A warning tone may also sound.
Fo r cer tain countries only: The red seat belt warning lamp lights up
fo r a maximum of six seconds af terth e ignition has been switched on.
The seat belt warning lamp reminds the driver and front passenger to
fa sten their seat belts. #
Fasten your seat belt (/ page 30).
00E9
Seat belt warning lamp *The
redwa rning lamp forth e seat belt lights up af terth e engine
st arts as soon as the driver's or front passenger door has been
closed.
The driver's or front passenger's seat belt is not fastened. #
Fasten your seat belt (/ page 30).
The warning lamp will go out.
In vehicles with automatic front passenger airbag deactivation, there
are objects on the front passenger seat. #
Take the objects off the front passenger seat and stowthem in a
we ll-secured place.
The warning lamp will go out.
00E9 Seat belt warning lamp *The
red seat belt warning lamp flashes and an intermit tent wa rning
to ne sounds.
The driver's or front passenger's seat belt is not fastened. You are
driving at a speed greater than 25 km/h or ha vebriefly exceeded
25 km/h. #
Fasten your seat belt (/ page 30).
The warning lamp and the intermittent warning tone will go out.
In vehicles with automatic front passenger airbag actuation, there are
objects on the front passenger seat. You are driving at a speed
grea terth an 25 km/h or ha vebrief lyexceeded 25 km/h. #
Take the objects off the front passenger seat and stowthem in a
we ll-secured place.
The warning lamp and the intermittent warning tone will go out. 306
Display messa ges and warning and indicator lamps

All-wheel drive
see 4MATIC
Ambient lighting Setting (MBUX multimedia sy stem)..... 111
Android Auto
see Smartphone integration
Animals Pets in theve hicle................................ 48
Anti-lock braking sy stem
see ABS (anti-lo ckbraking sy stem)
Anti-skid chains
see Snow chains
Anti-theft ala rmsystem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilise r.......................................... 66
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Anticipatory occupant pr otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
Anticipatory occupant pr otection
sy stem
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
Apple CarPlay ®
see Smartphone integration
Aq uaplaning............................................ 13 9
Armrest Stow age compartment......................... 97
Asht ray
Re ar passenger compartment............ 102
Use (front centre console).................. 101
Assistance graphic (on-board com‐
puter)...................................................... .183
Assistance sy stems
see Driving saf ety sy stem
ASS YST
see ASS YST PLUS service inter val display
ASS YST PLUS se rvice inter val display
Displaying the service due dat e......... 220
Fu nction/no tes.................................. 220
Non-ope rational times wi th the
battery disconnec ted.......................... 221
Re gular maintenance work................. 220
Special service requ irements............ .220
ATA (Anti-Theft Alarm sy stem)
Fu nction............................................... 67
Interior motion sensor function............ 68 Priming and deactivating
the inte‐
ri or motion sensor................................ 68
Priming and deactivating tow- aw ay
pr otection............................................. 67
St opping the alarm............................... 67
To w- aw ay protection function............... 67
At tachments............................................ .17
AT TENTION ASSI ST
Fu nction............................................. 172
Switching on/of f................................ 172
Sy stem limitations.............................. 172
Au thorised workshop
see Qualified specialist workshop
Au tomatic co-driver airbag shu toff
Fu nction of co-d rive r airbag shutoff..... 33
Au tomatic dipped beam ........................105
Au tomatic distance adjustment
see Active Dis tance Assi stDISTRONIC
Au tomatic engine start (ECO start/
sto p function)........................................ .140
Au tomatic engine stop (ECO start/
sto p function)........................................ .140
Au tomatic front passen ger front air‐
bag shu toff
PA SSENGER AIR BAG indicator lamp... .34
Au tomatic measures af ter an acci‐
dent........................................................... 36
Au tomatic transmission
DIRECT SELECT le ver......................... 14 2
Drive prog ram displa y......................... 14 5
Drive prog rams................................... 14 4
DY NA MIC SELECT switch................... 14 4
Engage pa rkposition.......................... 14 3
Engaging drive position...................... 14 3
Engaging neutral................................. 14 3
Engaging reve rsege ar....................... .143
Kickdown............................................ 14 5
Manual shifting................................... 14 5
Re stricting the shift rang e.................. 14 3
Selecting the drive prog ram............... 14 5
St eering wheel gearshift paddles.......1 45
Tr ansmission position displa y............. 14 2
Tr ansmission positions....................... 14 2
Au xiliary heating
No tes.................................................. 12 6
Au xiliary warm-air heater
Fu nction............................................. 13 0
Operating the switch clock................. 131
Overvie w,timer.................................. 13 0
Problems............................................ 13 4
Setting the switch-on time.................. 131312
Index

Engine oil............................................
273
Fu el (diesel)........................................2 71
Fu el (petrol)........................................ 270
No tes.................................................2 69
Wi ndsc reen washer fluid.................... 275
Operating saf ety
Chan ges in the engine po wer outpu t....22
Declaration of conformity (electro‐
magnetic compatibility)........................19
Declaration of conformity (Jack)........... 21
Declaration of conformity (wireless
ve hicle components)............................19
Information........................................... 18
Operating sun visor................................ 11 9
Original parts............................................ 16
Outside mir rors
Fo lding in/out.................................... .118
Setting................................................ 11 8
Setting options..................................... 14
Overhead control panel Adjusting the interior lighting.............. 111
Overview.............................................. 13
Owner's Manual (digital)......................... 15
Owner's Manual (vehicle equipment) .....17 P
Pa int (cleaning instructions) .................228
Pa int code.............................................. .268
Pa norama sliding sunroof
Closing.................................................64
No tes................................................... 63
Opening................................................ 64
Opening and closing thero ller sun‐
blind.................................................... .65
Problem................................................ 66
Pa rk position
Engaging............................................. 14 3
Engaging au tomatically....................... 14 3
Pa rking aid
see PARKTRONIC
Pa rking assistance sy stems
see Active Parking Assist
Pa rking brake (electrical)
see Electric parking brake
Pa rking light .......................................... .105
Pa rking up.............................................. .152
PA RKTRONIC
Fu nction............................................. 16 6
Switching on/of f................................ 167PA
SSENGER AIR BAGstatus display
see Automatic front passenger
front airbag shutoff
Pe rm issible axle load ............................ .268
Pe rm issible gross mass ........................ 268
Pe rm itted towing me thods.................... 24 2
Pe trol ....................................................... 270
Pe ts in the vehicle .................................... 48
Plastic trim (care).................................. 230
Po st-collision brake ................................ .36
Po we r supp ly
Engaging............................................. 13 6
PRE-SAFE ®
(anticipatory occupant
pr otection)
Fu nctio n............................................... 36
Re versing measures............................ .36
Profile Creating a new profile........................ 197
No tes.................................................. 197
Selecting profile options..................... 197 Q
QR code (rescue card) .............................24
Qualified specialist workshop ................22 R
Ra dar and ultrasonic senso rs
Damage.............................................. 15 3
Ra dio
Menu (on-boa rdcompu ter)................. 186
Overview of the functions and sym‐
bols.....................................................2 10
Ra dio ope rating permit
Tr ansmit terke y..................................... 21
REACH regulation .....................................23
Re alwo od (care)................................... .230
Re ar and load comp artment lamps
Re placing light sources.......................1 15
Re ar ben chseat
Fo lding forw ards and backwards.......... 80
Moving................................................ .79
No tes....................................................74
Seat/bunk combination....................... 88
Using the entry andexitfeature
(EA SY-ENTRY)....................................... 78
Re ar ben chseat
see Seats
Re ar fog light..........................................1 06322
Index

Seat
Adjusting (manually). ............................ 69
Seat belt Activating/deactivating seat belt
adjustment........................................... 30
Ad justing the height............................. 30
Care................................................... 230
Fa stening.............................................30
Pr otection impaired.............................. 29
Pr otection pr ovided............................. .28
Re leasing.............................................. 30
Seat belt adjustment (function)............ 30
Wa rning lamps.................................... .30
Seat belt adjustment Activating/deactivating........................ 30
Fu nction............................................... 30
Seat belt tensioners
Ac tivation............................................ .27
Seat co ver (care).................................... 230
Seat ventilation
Switching on/off .................................. 95
Seat/bunk combination Folding up the bed extension.............. .90
Ins talling and removing......................... 91
Ins talling and removing stowage
compartments..................................... .98
Ins talling/ removing bed extension....... 90
Moving................................................. 90
No tes................................................... 88
Setting up/folding away the ber th....... 90
Seats 4-waylumbar suppor t.......................... 73
Ad justing (electrically).......................... 71
Ad justing armrests............................... 74
Ad justing the head restra ints
mechanically........................................ 92
Cor rect driver's seat position............... 69
Ins talling and removing rear ben ch
seat...................................................... 81
Operating the memory function........... 73
Ro tate (front seat)................................74
Setting options..................................... 14
Securing luggage.................................... 212
Selecting a gear
see Shifting
Selecto r lever
see DIRECT SELECT le ver
Self-test Automatic front passenger front
airbag shutoff....................................... 34
Sensors (care)........................................ 229 Service
see ASS YST PLUS service inter val display
Service (on-boa rdcompu ter)................ 183
Service Centre see Qualified specialist workshop
Service products Refrigerant (air conditioning).............. 275
Setting a speed limit see Limiter
Setting the airflow................................ .123
Setting the map scale
see Map
Setting the speed
see Cruise control
Setting thetemp erature ........................ 124
Settings (on-board computer)............... 189
Shift paddles see Steering wheel gearshift paddles
Shifting Gearshift recommendation (man‐
ual shi fting, automatic transmis‐
sion).................................................. .145
Gea rshift recommendation (man‐
ual transmission)................................ 141
Short-distance trips............................... 13 8
Showing thera nge................................. 184
Side airbag................................................31
Side window Closing using theke y........................... 63
Co nvenience closing............................ 63
Con venience opening........................... 62
Opening wi th theke y............................ 62
Problems.............................................. 63
Side wind ows
Ad justing.............................................. 63
Closing................................................. 61
Closing (all).......................................... .61
Opening................................................ 61
Opening (all). ........................................ 61
Sliding door B-pillar door sill (button)....................... 55
Centre console (button)....................... 55
Child saf ety loc k................................... 47
Closing (from the inside)......................54
Closing (from the outside).................... 54
Opening (from the inside).....................54
Opening (from the outside)..................54
Sliding sunroof see Panorama sliding sunroof 324
Index