emergency towing Mercury Mercury Cougar 2002 Owner's Manual

RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Front Wheel Drive (FWD) vehicles:
An example of recreational towing is towing your vehicle behind a
motorhome. The following recreational towing guidelines are designed to
ensure that your transmission is not damaged. It is not recommended to
tow front wheel drive vehicles with the front drive wheels on the ground.
It is recommended to tow your vehicle with the drive wheels on a dolly
or two wheel car hauling trailer.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer or flatbed transport vehicle) your
vehicle can be flat towed (all wheels on the ground) under the following
conditions:
²Place the transmission in N (Neutral).
²Maximum speed is 56 km/h (35 mph).
²Maximum distance is 80 km (50 miles).
Driving
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²
for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury vehicles,
and four years or 80,000 km (50,000 miles) on Lincoln vehicles.
Roadside assistance will cover:
²changing a flat tire.
²jump-starts.
²lock-out assistance.
²limited fuel delivery.
²towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
²Coverage period
²Exact fuel amounts
²Towing of your disabled vehicle
²Emergency travel expense reimbursement
²Travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1±800±241±3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who require roadside assistance, call
1±800±665±2006.
Roadside Emergencies
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