starting Ram 1500 2020 Owner's Manual

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TABLE OF CONTENTS
20_DT_OM_EN_USC
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1 INTRODUCTION ................................................................................................................................................................................. 132 GETTING TO KNOW YOUR VEHICLE ......................................................................................................................................... 16
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .............................................................................................................. 161
4 SAFETY ................................................................................................................................................................................................. 198
5 STARTING AND OPERATING ...................................................................................................................................................... 290
6 IN CASE OF EMERGENCY .............................................................................................................................................................. 431
7 SERVICING AND MAINTENANCE ............................................................................................................................................. 482
8 TECHNICAL SPECIFICATIONS .................................................................................................................................................... 546
9 MULTIMEDIA .................................................................................................................................................................................... 557
10 CUSTOMER ASSISTANCE ............................................................................................................................................................. 652
11 INDEX .................................................................................................................................................................................................... 657
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6
STARTING AND OPERATING
STARTING THE ENGINE .............................................. 290
Automatic Transmission ............................................ 291
Tip Start Feature ......................................................... 291
Keyless Enter-N-Go — Ignition................................. 291
Normal Starting Using ENGINE START/STOP
Button ............................................................................ 292
Cold Weather Operation (Below –22°F Or
−30°C) ........................................................................... 296
After Starting................................................................ 296
 ENGINE BLOCK HEATER — IF EQUIPPED .............. 296
 ENGINE BREAK-IN RECOMMENDATIONS ............ 297
 PARKING BRAKE ............................................................ 297
Electric Park Brake (EPB) ........................................... 297
 AUTOMATIC TRANSMISSION ................................... 302
Ignition Park Interlock ................................................ 303
Brake/Transmission Shift Interlock System ........... 304
Eight-Speed Automatic Transmission ..................... 304
 FOUR-WHEEL DRIVE OPERATION — IF
 EQUIPPED ........................................................................ 310
Four-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If
Equipped ...................................................................... 311
Five-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If
Equipped ...................................................................... 314 
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM — IF EQUIPPED ...............................................319
Description.................................................................... 319
Air Suspension Modes ................................................322
Instrument Cluster Display Messages ......................323
Operation ......................................................................323
 ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM (REBEL MODELS ONLY) — IF
EQUIPPED .........................................................................325
Description.................................................................... 325
Air Suspension Modes ................................................328
Instrument Cluster Display Messages ......................329
Operation ......................................................................329
 AXLE LOCKER SYSTEM — IF EQUIPPED ..................331
 LIMITED-SLIP DIFFERENTIAL — IF EQUIPPED ...... 332
 POWER STEERING ..........................................................333
Electric Power Steering ..............................................333
 FUEL SAVER TECHNOLOGY 5.7L ENGINES ONLY —
IF EQUIPPED .....................................................................333
 STOP/START SYSTEM — IF EQUIPPED .....................334
Automatic Mode ..........................................................334
Possible Reasons The Engine Does Not
Autostop........................................................................334
To Start The Engine While In Autostop Mode ........335
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9
FUSES.................................................................................. 444
External Power Distribution Center ........................ 445
Internal Power Distribution Center ......................... 449
 JACKING AND TIRE CHANGING .............................. 454
Jack Location ................................................................ 454
Removal Of Jack And Tools ....................................... 455
Removing The Spare Tire ........................................... 458
Preparations For Jacking ............................................ 462
Jacking Instructions ..................................................... 463
To Stow The Flat Or Spare ........................................ 468
Reinstalling The Jack And Tools ............................... 470
 JUMP STARTING ............................................................ 472
Preparations For Jump Start ...................................... 472
Jump Starting Procedure ............................................ 473
 IF YOUR ENGINE OVERHEATS .................................. 475
 MANUAL PARK RELEASE ............................................ 476
 FREEING A STUCK VEHICLE ...................................... 477
 TOWING A DISABLED VEHICLE ................................ 478
Two-Wheel Drive Models .......................................... 480
Four-Wheel Drive Models.......................................... 480
Emergency Tow Hooks — If Equipped ................... 481
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................................ 481
 EVENT DATA RECORDER (EDR) ................................ 481
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .............................................482
Maintenance Plan ........................................................483
Heavy Duty Use Of The Vehicle ...............................486
 ENGINE COMPARTMENT ............................................487
3.6L Engine With Stop/Start .....................................487
5.7L Engine Without Stop/Start ................................488
5.7L Engine With Stop/Start ......................................489
Checking Oil Level ......................................................490
Adding Washer Fluid..................................................490
Maintenance-Free Battery .......................................... 491
Pressure Washing ........................................................491
 DEALER SERVICE ........................................................... 492
Engine Oil — Gas Engine .......................................... 492
Engine Oil Filter ........................................................... 494
Engine Air Cleaner Filter ............................................494
Air Conditioner Maintenance ....................................496
Accessory Drive Belt Inspection ................................501
Body Lubrication .........................................................502
Windshield Wiper Blades ...........................................503
Exhaust System ........................................................... 505
Cooling System ........................................................... 506
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13
INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents located online. Within this information, you will
find a description of the services that FCA US LLC offers to
its customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please take
the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instruc -
tions, recommendations, tips, and important warnings in
this manual will help assure safe and enjoyable operation of
your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
1
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GETTING TO KNOW YOUR VEHICLE 21
To cancel vehicle lowering, push the key fob air suspension
lowering button one time during the lowering process.
When vehicle lowering is cancelled, the horn will chirp two
times and the turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one time.
NOTE:
Refer to “Active-Level Four Corner Air Suspension System”
in “Starting And Operating” for further information.
Replacing The Battery In The Key Fob With Remote
Control
The replacement battery model is one CR2450 battery.
NOTE:
• Perchlorate Material — special handling may apply. Seewww.dtsc.ca.gov/hazardouswaste/perchlorate for
further information.
• Do not touch the battery terminals that are on the back housing or the printed circuit board.
• Do not replace the coin battery if the LED on the key fob above the top row buttons blinks when a button is pressed. The coin battery should last a minimum of 3 years of
normal vehicle usage.
1. Remove the emergency key by pushing and holding the release button located on the right side of the key fob,
while pulling the emergency key out with your other
hand.
Emergency Key Removal
1 — Emergency Key
2 — Emergency Key Release Button
2
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GETTING TO KNOW YOUR VEHICLE 27
The engine only runs in the ON/RUN ignition position or
from a remote start request.
In case the ignition switch does not change with the push of
a button, the key fob may have a low or dead battery. In this
situation, a back up method can be used to operate the igni-
tion switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the START/STOP ignition
button and push to operate the ignition switch. Back Up Starting Method
NOTE:
The key fob may not be able to be detected by the vehicle
keyless-go system if it is located next to a mobile phone,
laptop or other electronic device; these devices may block the
key fob’s wireless signal and prevent the Keyless
Enter-N-Go system from starting the vehicle.
NOTE:
Refer to "Starting The Engine" in "Starting And Operating"
for further information.
• Do not leave the key fob in or near the vehicle, or in a
location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless
Enter-N-Go in the ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause
serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves. Always
remove key fob from the vehicle and lock all doors when
leaving the vehicle unattended.
WARNING! (Continued)
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GETTING TO KNOW YOUR VEHICLE 31
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition and
a Radio Frequency (RF) receiver to prevent unauthorized
vehicle operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key fob obtained
from another vehicle.
After placing the ignition switch in the ON/RUN position,
the vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In addi-
tion, if the light begins to flash after the bulb check, it indi -
cates that someone attempted to start the engine with an
invalid key fob. In the event that a valid key fob is used to
start the engine but there is an issue with the vehicle elec -
tronics, the engine will start and shut off after two seconds. If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
2
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GETTING TO KNOW YOUR VEHICLE 33
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer-
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer- encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle doors, tail -
gate, and ignition for unauthorized operation. When the
vehicle security alarm is activated, interior switches for
door locks are disabled. The system will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security
alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Remove the key from the ignition system. Refer to "Starting The Engine" in "Starting And Operating" for
further information.
• Make sure the vehicle ignition system is OFF.
2. Perform one of the following methods to lock the vehicle:
• Push lock button on the interior power door lock switchwith the driver and/or passenger door open.
• Push the lock button on the exterior Passive Entry Door Handle with a valid key fob available in the same exte -
rior zone. Refer to "Doors" in this chapter for further
information.
• Push the lock button on the key fob.
3. If any doors are open, close them.

The vehicle security alarm will set when you use the power door
locks, or use the key fob to lock the doors. After all the doors are
locked and closed, the vehicle security light, in the instrument
panel cluster, will flash rapidly for about 16 seconds to indicate
that the alarm is being set. After the alarm is set, the vehicle
security light will flash at a slower rate to indicate that the
system is armed.

2
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36 GETTING TO KNOW YOUR VEHICLE
Power Door Locks — If Equipped
The power door lock switches are on each front door trim
panel. Use these switches to lock or unlock the doors.
NOTE:
The key fob may not be able to be detected by the vehicle
Keyless Enter-N-Go system if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal and prevent the Keyless
Enter-N-Go system from starting the vehicle.Power Door Lock Switches
If you push the power door lock switch while the key fob is
located inside the vehicle, and any front door is open, the
power locks will not operate. This prevents you from acci -
dentally locking your key fob in the vehicle. Removing the
key fob or closing the door will allow the locks to operate. A
chime will sound if the key fob is in the ignition switch and
a door is open, as a reminder to remove the key fob.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake pedal
or the gear selector.
• Do not leave the key fob in or near the vehicle, or in a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless
Enter-N-Go in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or move
the vehicle.
WARNING! (Continued)
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78 GETTING TO KNOW YOUR VEHICLE
wiper switch is moved, vehicle speed is greater than
3 mph (5 km/h), or the gear selector is moved out of the
NEUTRAL position.
• Remote Start Mode Inhibit — On vehicles equipped with
Remote Starting system, Rain Sensing wipers are not oper -
ational when the vehicle is in the remote start mode. Once
the operator is in the vehicle and has placed the ignition
switch in the RUN position, Rain Sensing wiper operation
can resume, if it has been selected, and no other inhibit
conditions (mentioned previously) exist.
CLIMATE CONTROLS
The Climate Control System allows you to regulate the
temperature, air flow, and direction of air circulating
throughout the vehicle. The controls are located on the
touchscreen (if equipped), on the sides of the touchscreen or
on the instrument panel below the radio.
Manual Climate Control Overview
Manual Climate Controls
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