starting Ram 1500 2020 Service Manual

302 STARTING AND OPERATING
(Continued)
Brake Service Mode through the Uconnect Settings in your
vehicle. This menu based system will guide you through the
steps necessary to retract the EPB actuator in order to
perform rear brake service.
Service Mode has requirements that must be met in order to
be activated:
• The vehicle must be at a standstill.
• The park brake must be unapplied.
• The transmission must be in PARK or NEUTRAL.
While in service mode, the Electric Park Brake fault lamp will
flash continuously while the ignition is ON.

When brake service work is complete, the following steps must
be followed to reset the park brake system to normal operation:

• Ensure the vehicle is at a standstill.
• Press the brake pedal with moderate force.
• Apply the Electric Park Brake Switch.AUTOMATIC TRANSMISSION
WARNING!
You can be badly injured working on or around a motor
vehicle. Do only that service work for which you have
the knowledge and the right equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
WARNING!

• Never use the PARK position as a substitute for the parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle move -
ment and possible injury or damage.

• Your vehicle could move and injure you and others if it is not in PARK. Check by trying to move the transmission gear
selector out of PARK with the brake pedal released. Make
sure the transmission is in PARK before exiting the vehicle.

• The transmission may not engage PARK if the vehicle is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmission
gear position indicator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely stopped,
and the PARK position is properly indicated, before
exiting the vehicle.

• It is dangerous to shift out of PARK or NEUTRAL if the engine speed is higher than idle speed. If your foot is
not firmly pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You could lose
control of the vehicle and hit someone or something.
Only shift into gear when the engine is idling normally
and your foot is firmly pressing the brake pedal.
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STARTING AND OPERATING 303
NOTE:
You must press and hold the brake pedal while shifting out
of PARK.
Ignition Park Interlock
This vehicle is equipped with an Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the OFF mode. This helps the driver
avoid inadvertently leaving the vehicle without placing the
transmission in PARK. This system also locks the transmis-
sion in PARK whenever the ignition is in the OFF mode.
NOTE:
The transmission is NOT locked in PARK when the ignition
is in the ACC mode (even though the engine will be off).
Ensure that the transmission is in PARK, and the ignition is
OFF (not in ACC mode) before exiting the vehicle.
• Unintended movement of a vehicle could injure those
in or near the vehicle. As with all vehicles, you should
never exit a vehicle while the engine is running. Before
exiting a vehicle, always come to a complete stop, then
apply the parking brake, shift the transmission into
PARK, and turn the ignition OFF. When the ignition is
in the OFF mode, the transmission is locked in PARK,
securing the vehicle against unwanted movement.
• When exiting the vehicle, always make sure the igni -
tion is in the OFF mode, remove the key fob from the
vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the transmission gear
selector.
• Do not leave the key fob in or near the vehicle (or in a location accessible to children), and do not leave the
ignition in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
WARNING! (Continued)CAUTION!
• Shift into or out of PARK or REVERSE only after the vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL, or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is firmly pressing the brake pedal.
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304 STARTING AND OPERATING
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the engine must be running and
the brake pedal must be pressed.
The brake pedal must also be pressed to shift from
NEUTRAL into DRIVE or REVERSE when the vehicle is
stopped or moving at low speeds.
Eight-Speed Automatic Transmission
The transmission is controlled using a rotary electronic gear
selector located on the instrument panel. The transmission
gear range (PRND) is displayed both above the gear selector
and in the instrument cluster. To select a gear range, simply
rotate the gear selector. You must press the brake pedal to
shift the transmission out of PARK (or NEUTRAL, when the
vehicle is stopped or moving at low speeds). To shift past
multiple gear ranges at once (such as PARK to DRIVE),
simply rotate the gear selector to the appropriate detent.
Select the DRIVE range for normal driving.NOTE:
In the event of a mismatch between the gear selector position
and the actual transmission gear (for example, driver selects
PARK while driving), the position indicator will blink
continuously until the selector is returned to the proper posi
-
tion, or the requested shift can be completed.
The electronically-controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE positions. Manual downshifts can be
made using the Electronic Range Select (ERS) shift control.
Pressing the GEAR-/GEAR+ switches (on the steering
wheel) while in the DRIVE position will select the highest
available transmission gear, and will display that gear limit
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STARTING AND OPERATING 305
in the instrument cluster as 1, 2, 3, etc. Refer to “Electronic
Range Select (ERS) Operation” in this section for further
information. Some models will display both the selected gear
limit, and the actual current gear, while in ERS mode.Electronic Transmission Gear Selector
Gear Ranges
Do not depress the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range.
NOTE:
After selecting any gear range, wait a moment to allow the
selected gear to engage before accelerating. This is especially
important when the engine is cold. PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range. Never
attempt to use PARK while the vehicle is in motion. Apply
the parking brake when exiting the vehicle in this range.
When parking on a level surface, you may shift the transmis
-
sion into PARK first, and then apply the parking brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added precaution,
turn the front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade.
NOTE:
On four-wheel drive vehicles be sure that the transfer case is
in a drive position.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.
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306 STARTING AND OPERATING
(Continued)
WARNING!
• Never use the PARK position as a substitute for the parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle move -
ment and possible injury or damage.
• Your vehicle could move and injure you and others if it is not in PARK. Check by trying to move the transmis -
sion gear selector out of PARK with the brake pedal
released. Make sure the transmission is in PARK before
exiting the vehicle.
• The transmission may not engage PARK if the vehicle is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if the engine speed is higher than idle speed. If your foot is
not firmly pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You could lose
control of the vehicle and hit someone or something.
Only shift into gear when the engine is idling normally
and your foot is firmly pressing the brake pedal.
• Unintended movement of a vehicle could injure those
in or near the vehicle. As with all vehicles, you should
never exit a vehicle while the engine is running. Before
exiting a vehicle, always come to a complete stop, then
apply the parking brake, shift the transmission into
PARK, and turn the ignition OFF. When the ignition is
in the OFF mode, the transmission is locked in PARK,
securing the vehicle against unwanted movement.
• When exiting the vehicle, always make sure the igni -
tion is in the OFF mode, remove the key fob from the
vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the transmission gear
selector.
• Do not leave the key fob in or near the vehicle (or in a location accessible to children), and do not leave the
ignition in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
WARNING! (Continued)
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STARTING AND OPERATING 307

The following indicators should be used to ensure that you have
properly engaged the transmission into the PARK position:

• Look at the transmission gear position display and verifythat it indicates the PARK position (P), and is not blinking.
• With brake pedal released, verify that the gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete stop.
NEUTRAL (N)

Use this range when the vehicle is standing for prolonged
periods with the engine running. Apply the parking brake and
shift the transmission into PARK if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
CAUTION!
• DO NOT race the engine when shifting from PARK or NEUTRAL into another gear range, as this can damage
the drivetrain.
• Before moving the transmission gear selector out of PARK, you must start the engine, and also press the
brake pedal. Otherwise, damage to the gear selector
could result.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “In Case Of Emergency” for further
information.
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308 STARTING AND OPERATING
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select TOW/HAUL mode or use the
Electronic Range Select (ERS) shift control (refer to "Elec-
tronic Range Select (ERS) Operation" in this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing exces -
sive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or
below), transmission operation may be modified depending
on engine and transmission temperature as well as vehicle
speed. Normal operation will resume once the transmission
temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine may
stall. In some situations, the transmission may not re-engage
if the engine is turned off and restarted. The Malfunction Indicator Light (MIL) may be illuminated. A message in the
instrument cluster will inform the driver of the more serious
conditions, and indicate what actions may be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE:
In cases where the instrument cluster message indicates the
transmission may not re-engage after engine shutdown,
perform this procedure only in a desired location (prefer
-
ably, at an authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
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STARTING AND OPERATING 309
NOTE:
Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic equip-
ment to assess the condition of your transmission.
If the transmission cannot be reset, an authorized dealer
service is required.
Electronic Range Select (ERS) Operation — Eight-Speed
Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the transmis -
sion is in DRIVE. For example, if you set the transmission
gear limit to 4 (fourth gear), the transmission will not shift
above fourth gear (except to prevent engine overspeed), but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shifting
between all available gears. Tapping the GEAR- switch (on
the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as the
top available gear. Once in ERS mode, tapping the GEAR- or
GEAR+ switch will change the top available gear. Electronic Range Select (ERS)
To exit ERS mode, simply push and hold the GEAR+ switch
until the gear limit display disappears from the instrument
cluster.
1 — GEAR + Switch
2 — GEAR – Switch
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
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310 STARTING AND OPERATING
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the poten-
tial for transmission overheating or failure due to excessive
shifting.
TOW/HAUL Switch The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pushed each time the engine is started.
FOUR-WHEEL DRIVE OPERATION — IF EQUIPPED
Four-wheel drive trucks are equipped with either a manu-
ally shifted transfer case or an electronically shifted transfer
case. Refer to the operating instructions for your transfer
case, located in this section for further information.
WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine braking
can cause the rear wheels to slide, and the vehicle to
swing around with the possible loss of vehicle control,
which may cause an accident possibly resulting in
personal injury or death.
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STARTING AND OPERATING 311
Four-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If Equipped
This is an electronic shift transfer case and is operated by the
4WD Control Switch (Transfer Case Switch), which is
located on the instrument panel.Four-Position/On-Demand Transfer Case — Eight Speed Transmission Only
This electronically shifted transfer case provides four mode
positions:
• Two-Wheel Drive High Range (2WD)
• Four-Wheel Drive High Range (4WD HIGH) • Four-Wheel Drive Low Range (4WD LOW)
• Neutral (NEUTRAL)
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Two-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
4WD HIGH
Four-Wheel Drive High Range — This range provides torque
to the front driveshaft (engages four-wheel drive) which
allows front and rear wheels to spin at the same speed. This
provides additional traction for loose or slippery road
surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque (increased
torque over 4WD HIGH) to the front driveshaft; allowing
front and rear wheels to rotate at the same speed. This range
provides additional traction and maximum pulling power
for loose or slippery road surfaces only. Do not exceed
25 mph (40 km/h) in this range.
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