RAM 1500 2021 Owners Manual
Page 301 of 496
MULTIMEDIA299
Here are a few of the many questions you can 
ask Alexa®:
“Alexa®, ask <vehicle brand> to start my 
<vehicle name> with PIN XXXX.”
“Alexa®, ask <vehicle brand> to lock my 
<vehicle name> with PIN XXXX.”
“Alexa®, ask <vehicle brand> to send 
1000 Chrysler Drive, Auburn Hills, Michigan 
to my <vehicle name>.”
“Alexa®, ask <vehicle brand> what is the fuel 
level of my <vehicle name>.”
An active subscription to SiriusXM Guardian™ is 
required. To use Amazon Alexa®, first, register 
for SiriusXM Guardian™  Ú page 283.
Next, link the Uconnect system on your vehicle 
to Amazon Alexa®:
1. Download the Amazon Alexa® app on your  mobile device (Apple® or Android™).
2. Once in the app, tap MENU and go to  SKILLS.
3. Search for <vehicle brand> skill, then tap  Enable. 4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the <vehicle 
brand> Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account  credentials. This will be the same user 
name and password you used when 
registering for SiriusXM Guardian™ 
Connected Services.
7. CONFIRM account to return to the <vehicle  brand> Skill.
You can now begin using the <vehicle brand> 
Skill on Alexa®!
Google Assistant — If Equipped
With the Google Assistant, you can get help and 
keep tabs on your car. The Assistant is available 
across your devices, including Android™ 
phones, iPhone® devices, or voice-activated 
speakers, like Google Home. If you need 
assistance, ask Google for help, or for a 
complete list of commands by saying: “Hey 
Google, ask <brand name> for help with my 
car.” Here are a few examples of commands:
“Hey Google, ask <vehicle brand> to start my 
<vehicle name> with PIN XXXX.”
“Hey Google, ask <vehicle brand> to lock my 
<vehicle name> with PIN XXXX.”
“Hey Google, ask <vehicle brand> to send 
1000 Chrysler Drive, Auburn Hills, Michigan 
to my <vehicle name>.”
“Hey Google, ask <vehicle brand> what is the 
fuel level of my <vehicle name>.”
To link your Uconnect account with Google 
Assistant, follow these steps:
1. Download and install the Google Assistant  app on your smart phone from the App 
Store® or Google Play.
2. After installation, log in to the Google  Assistant app with your Gmail ID. Verify your 
account by pressing the icon in the upper 
right hand corner.
3. Press the Discover button in the bottom left  corner of the screen. Enter the vehicle 
brand name.
5
21_DT_OM_EN_USC_t.book  Page 299   
Page 302 of 496
300MULTIMEDIA  
4. A prompt will appear to link your Uconnect 
account. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address  and password you created when you 
activated Uconnect services.
6. Lastly, press “Authorize” to complete the  linking process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a 
remote start
Send a destination to their vehicle’s built-in 
Uconnect Navigation system
Monitor vehicle vitals, such as tire press, fuel 
level and oil life
And more!
Family Drive Alerts — If Equipped 
Description
Family Drive Alerts help promote safer driving 
and give you peace of mind when your loved 
ones are out on the road. You can set boundary 
limits, monitor driving speed, and pinpoint your 
vehicle’s location any time, any place. Use the 
Uconnect app to set alerts:
Boundary Alert
Receive a notification the moment your 
vehicle is driven either out of or into a 
geographic boundary that you set.
Curfew Alert
Receive a notification when your car is being 
driven outside of the curfew time.
Speed Alert
Receive a notification whenever your car 
exceeds a speed limit you set.
Valet Alert
Receive a notification if and when your 
vehicle is driven outside a quarter-mile 
radius of a valet drop-off zone.
SmartWatch Integration — If Equipped 
Description
SmartWatch Integration puts the Uconnect app 
right on your Apple® Watch or Android™ Wear. 
To get started, follow these steps:
1. Download the Uconnect app from the App  Store® or Google Play.
 2. Log onto the app from your smartphone 
using the username and password you 
created when you first set up your account.
3. Make sure your watch and smartphone are  connected through Bluetooth®.
4. The Uconnect app should appear on your  SmartWatch.
Once the app is downloaded on your 
SmartWatch, you can enjoy these features:
Lock or unlock your vehicle by tapping the 
remote lock button in the app and entering 
your security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel 
level, vehicle location, tire pressure warning, 
and more.
For help, refer to the Uconnect YouTube 
channel for SmartWatch Integration.
Uconnect Market
With Uconnect Market, you can enjoy seamless 
and secure transactions from the comfort of 
your vehicle. Make restaurant reservations, 
place food orders, or pay for other goods and 
services right from the vehicle’s touchscreen.
21_DT_OM_EN_USC_t.book  Page 300   
Page 303 of 496
MULTIMEDIA301
To get started with Uconnect Market on the 
touchscreen:
1. Press the Market button in the Uconnect 
App drawer.
2. Press “Get Started”.
3. Press “Text Me A Link” and enter your  phone number to receive a text message 
with instructions on how to set up Uconnect 
Market.
NOTE:
If the text message does not come through, 
press the Resend Text button. It might take a 
minute to receive the text message.
4. Once you receive the text message, press  the link provided. You will be directed to a 
Sign-in screen. Enter your email and 
password. You will now be able to use 
Uconnect Market.
5. If you do not have an account, press  “Register Now” to create one.
6. Accept the Uconnect market Terms of  Service.
7. Enter your credit card information, and  press “Next”. 8. Enter your phone number, and press “Next”.
9. The system will verifying the phone number. 
Once verified, Uconnect Market will be 
available to use. Press the OK button.
From the online portal, https://
market.mopar.com/home, you can link loyalty 
accounts and start receiving benefits from them 
while still using Uconnect Market and view your 
purchase history.
MANAGE MY SIRIUSXM GUARDIAN™ 
A
CCOUNT
To manage your SiriusXM Guardian™ account, 
press the ASSIST button in your vehicle, or call 
SiriusXM Guardian™ Customer Care.
NOTE:
It is recommended, when selling your vehicle, or 
turning in your lease, to call SiriusXM 
Guardian™ Care to remove your personal data.
CONNECTED SERVICES FAQS 
For additional information about SiriusXM 
Guardian™, active subscribers can push the 
ASSIST button and then select SiriusXM 
Guardian™ Call on your in-vehicle touchscreen 
to contact SiriusXM Guardian™. Your call will be  directed to a SiriusXM Guardian™ agent or held 
in a queue until an agent is available. If you do 
not have an active subscription, push the 
ASSIST button and click the Activate button on 
the touchscreen to activate services.
CONNECTED SERVICES SOS FAQS 
1.
What happens if I accidentally push the SOS 
Call button on the mirror?
  You have 
10 seconds after pushing the SOS Call 
button to cancel the call. To cancel the call, 
either push the SOS Call button again, or 
press the Cancel button on the in-vehicle 
touchscreen.
2. What type of information is sent when I use 
the SOS Call button from my vehicle?  
Certain vehicle information, such as make 
and model, is transmitted along with the 
last known GPS location.
3. When could I use the SOS Call button?  You 
can use the SOS Call button to make a call 
if you or someone else needs emergency 
assistance.
5
21_DT_OM_EN_USC_t.book  Page 301   
Page 304 of 496
302MULTIMEDIA  
CONNECTED SERVICES REMOTE DOOR 
L
OCK/UNLOCK FAQS 
1.
 How long does it take to unlock or lock the 
door?
  Depending on various conditions, it 
can take up to three minutes or more for 
the request to get to your vehicle.
2. Which is faster, my key fob or the Uconnect 
App?  Your key fob will lock/unlock the door 
more quickly, however its range is limited 
and your Uconnect App comes in handy for 
these and other situations.
3. Will my vehicle be safe if I lose my device?  
People sometimes lose their mobile 
devices, which is why security measures 
have been engineered into the Uconnect 
App. Asking for your username, password 
and SiriusXM Guardian™ Security PIN are 
required for the activation of Remote 
services through your mobile device. It is 
your responsibility to protect your 
passwords and PINs.
4. Why can’t all mobile devices use the 
Uconnect App?  The Uconnect App is 
compatible with most devices with the 
Apple® and Android™ operating systems.  The capabilities of these devices allow us to 
remotely command your vehicle. Other 
operating systems may be supported in the 
future.
5. Why is the Uconnect App running slow?  The 
Uconnect App relies on a mobile network 
connection from your device to send 
commands to your vehicle which must have 
an operable LTE (voice/data) or 3G, 4G 
(data), or 5G (data) network connection. If 
either your device or your vehicle is in an 
area with below average coverage, it may 
take longer to log in and send commands.
CONNECTED SERVICES ROADSIDE 
A
SSISTANCE FAQS 
1.
 What is the phone number for roadside 
assistance call?  The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™, 
does it cover towing or other expenses 
incurred by using roadside assistance?  No, 
however your new vehicle may include 
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO 
FAQ
S 
1.
 How long does it take to send the route and 
destination to my vehicle?
  Depending on 
various conditions, it can take up to three 
minutes for the request to get through to 
your vehicle.
2. Can I cancel a route I sent to my vehicle?  
Yes, once you enter your vehicle, and start 
the engine, the pop-up message stating that 
you have a new route will appear. There is 
an exit button on the pop-up that will cancel 
the route if selected.
3. Can I select a different route than the most 
recent one I sent to my vehicle?  Yes, once 
you enter the vehicle, and start the engine, 
the pop-up message offers a “Locations” 
option. Once “Locations” is selected, you 
can choose from a list of recently sent 
destinations.
21_DT_OM_EN_USC_t.book  Page 302   
Page 305 of 496
MULTIMEDIA303
CONNECTED SERVICES VEHICLE FINDER 
FAQ
S 
1.
 Can someone else locate my vehicle?
  Your 
vehicle may be located by anyone who has 
your PIN and access to your account. It is 
your responsibility to guard your PIN 
accordingly. See the Uconnect and 
SiriusXM Guardian™ terms of service for 
more information.
2. How long does it take to sound my horn and 
flash the lights?  Depending on various 
conditions, it can take three minutes or 
more for the request to get through to your 
vehicle.
3. How do I turn off the horn and lights after I 
turn them on?  If you are close enough to the 
vehicle, you can use the key fob to turn off 
the horn and lights by pressing the red 
Panic button.
CONNECTED SERVICES STOLEN VEHICLE 
A
SSISTANCE FAQS 
1.
 Can someone locate my vehicle?
  To 
enhance your privacy, and the privacy of 
others using your vehicle, a stolen vehicle  police report is required for you to activate 
this service. You must involve local law 
enforcement to have SiriusXM Guardian™ 
locate your vehicle. We may also locate the 
vehicle for other law enforcement or 
government agencies, subject to a valid 
court order telling SiriusXM Guardian™ to 
do so. We will also provide the service for 
FCA entities to locate a vehicle that you 
have purchased through them.
2. How will I know if my vehicle is recovered?  
After you provide the SiriusXM Guardian™ 
Customer Care agent with the stolen vehicle 
report, the agent will work together with law 
enforcement to try to locate your vehicle. If 
your vehicle is recovered, you will be 
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my 
insurance rates?  Some insurance providers 
offer lower rates on vehicles equipped with 
systems that can deter auto theft. When 
shopping for insurance, be sure to inform 
the insurance provider of your SiriusXM 
Guardian™ services subscription to find out 
if the insurance provider can offer you a 
lower rate. NOTE:
Neither FCA nor SiriusXM® are insurance 
companies, and SiriusXM Guardian™ is not an 
insurance product. You are responsible for 
obtaining insurance coverage for your vehicle 
and yourself.
CONNECTED SERVICES REMOTE VEHICLE 
S
TART FAQS 
1.
 How long does it take to remotely start my 
vehicle?
  Depending on various conditions, 
it can take three minutes or more for the 
request to get through to your vehicle.
2. Which is faster, my key fob or the Uconnect 
App?  Your key fob will remote start your 
vehicle more quickly. However its range is 
limited. For example, when you are leaving 
the stadium after the game, you can use the 
Uconnect App to remote start your vehicle 
and have the inside of your vehicle 
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless 
device?  People sometimes lose their 
wireless devices, which is why security 
measures have been engineered into the 
Uconnect App. Asking for your username, 
5
21_DT_OM_EN_USC_t.book  Page 303   
Page 306 of 496
304MULTIMEDIA  
password and SiriusXM Guardian™ Security 
PIN help to ensure that nobody can start 
your vehicle if they happen to find your 
device.
4. Can someone drive off with my vehicle 
using the App?  No. Driving your vehicle still 
requires the keys to be in the vehicle. The 
Remote Start feature simply starts the 
engine to warm up or cool down the interior 
before you arrive.
5. Can I stop a vehicle that is being driven with 
the cancel Remote Vehicle Start command?  
No. If the vehicle is in motion, the cancel 
Remote Vehicle Start button will not stop 
the vehicle.
6. Why can’t all mobile devices use the 
Uconnect App?  The Uconnect App has been 
designed to work on most devices with the 
Apple® and Android™ operating systems. 
The capabilities of these devices allow us to 
remotely command your vehicle. Other 
operating systems may be supported in the 
future.CONNECTED SERVICES REMOTE HORN 
& L
IGHTS FAQS
1.
 How long does it take to sound my horn and 
flash the lights?
  Depending on various 
conditions, it can take three minutes or 
more for the request to get through to your 
vehicle.
2. Which is faster, my key fob or the Uconnect 
App?  Your key fob will sound the horn and 
flash the lights quicker; however its range is 
limited.
3. How do I turn off the horn and lights after I 
turn them on?  If you are close enough to the 
vehicle, you can use the key fob to turn off 
the horn and lights by pressing the red 
Panic button. Otherwise, Remote Horn & 
Lights will continue for a maximum of three 
minutes.
4. Why can’t all mobile devices use the 
Uconnect App?  The Uconnect App has been 
designed to work on most devices with the 
Apple® and Android™ operating systems. 
The capabilities of these devices allow us to 
remotely command your vehicle. Other 
operating systems may be supported in the 
future.
CONNECTED SERVICES ACCOUNT FAQS
1.
 How do I register for my SiriusXM 
Guardian™ account?  There are three ways 
that you can register your SiriusXM 
Guardian™ Account: 
Push the Assist button. A call will be 
placed to an agent who can assist in 
registering your new account.
Press the Activate Services icon in the 
Apps menu. Select the button to speak 
with an agent, who can assist in regis -
tering your new account.
Press the Activate Services icon in the 
Apps menu. Enter your email on the 
touchscreen and then follow the prompts 
from the provided email. You will receive 
an email with an activation link that will 
be good for 72 hours. Once you click the 
activation link, you will be prompted to fill 
out your information and accept Terms 
and Conditions. Then, you will be directed 
to the SiriusXM Guardian™ home page to 
complete your profile and demo the 
remote services.
21_DT_OM_EN_USC_t.book  Page 304   
Page 307 of 496
MULTIMEDIA305
2.Why do I need an email address?  Without 
an email address, customers cannot 
register for SiriusXM Guardian™. Customers 
need to register so they can subscribe to 
receive additional services and create a 
SiriusXM Guardian™ Security PIN for 
remote command requests.
3. How do I create a SiriusXM Guardian™ 
security PIN?  Set up your SiriusXM 
Guardian™ Security PIN during the 
registration process. The SiriusXM 
Guardian™ Security PIN will be required to 
authenticate you when accessing your 
account via SiriusXM Guardian™ Call or 
performing any remote services, such as 
Remote Door Lock/Unlock, Remote Horn & 
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™ 
security PIN?  If you’ve already activated 
services and forgot your SiriusXM 
Guardian™ Security PIN, you can reset the 
PIN by selecting Edit Profile on your Owner’s 
Site.
5. How do I update my SiriusXM Guardian™ 
payment account address?  Your SiriusXM 
Guardian™ Payment Account address can  be updated online, or by calling SiriusXM 
Guardian™ Customer Care from ASSIST in 
your vehicle. To update online: login to your 
Owner’s Site, and select Edit Profile > 
SiriusXM Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™ 
profile?  Your name, home address, phone 
number, email address and SiriusXM 
Guardian™ Security PIN can be updated 
online on your Owner’s Site. Log in to your 
Owner’s Site then select Edit Profile to edit 
your personal information. Make your edits 
and click Save.
7. Can I try features or packages before I buy 
them?  Your new vehicle purchase may have 
come with an included trial period for 
certain Apps and services.
8. Can I access every App and service while 
driving?  No, some applications and services 
are not available while driving. For your own 
safety, it is not possible to use some of the 
touchscreen features while the vehicle is in 
motion (e.g. key pad).
9. What happens when my subscription 
comes up for renewal?  If you have added a 
credit card to your account information,  your subscription will be automatically 
renewed for a term length in accordance 
with the service plan that you have selected 
at the then current subscription rate and on 
every renewal date thereafter, unless you 
cancel your subscription by calling SiriusXM 
Guardian™ Care. If you have not added a 
credit card to your account, SiriusXM 
Guardian™ will send you an email or letter 
in advance of your expiration date to remind 
you that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™ 
notification preferences?  Contact SiriusXM 
Guardian™ Customer Care, or go to your 
Owner’s Site and then update your 
preferences on the SiriusXM Guardian™ 
customer web portal.
11. How do I purchase a subscription?  Contact 
SiriusXM Guardian™ Customer Care by 
pushing the ASSIST button on your rearview 
mirror.
12. How do I update my credit card 
information?  Login to your Owner’s Site, 
and select Edit Profile, then select SiriusXM 
Guardian™ Payment Account.
5
21_DT_OM_EN_USC_t.book  Page 305   
Page 308 of 496
306MULTIMEDIA  
13.How do I find out how much longer I have on 
my subscription?  Contact SiriusXM 
Guardian™ Customer Care.
You also can visit your Owner’s Site and 
choose a subscription to view its expiration 
date. When your subscription is about to ex -
pire, you will receive an email or letter of no -
tification.
14. Can I get a refund if I have not used the 
entire subscription?  Prorated refunds are 
provided from the date of cancellation for 
annual plans or longer. Please see the 
Uconnect and SiriusXM Guardian™ Terms & 
Conditions for refunds related to billing 
plans of other lengths and other circum -
stances.
15. Can I cancel a subscription before it 
expires? Yes. If you have an annual 
subscription, your subscription will be 
canceled the day you cancel. If you have a 
monthly subscription, your subscription will 
be canceled on the last day of the month in 
which you choose to cancel. 16.
What should I do if I want to sell my vehicle?  
Before your vehicle is sold to a new owner, 
you’ll want to remove your account 
information. This process removes all 
personal information, returns the Uconnect 
system to its original factory settings, 
removes all SiriusXM Guardian™ services 
and account information. To remove your 
account information from the Uconnect 
system, contact SiriusXM Guardian™ 
Customer Care.
17. What if I forgot to remove my account 
information before I returned my lease 
vehicle or sold it?  Contact SiriusXM 
Guardian™ Customer Care.
18. What will happen if an operable LTE (voice/
data), 4G (data), or 5G (data) network 
connection compatible with my device is 
temporarily unavailable?  The SOS Call and 
ASSIST buttons will NOT function if you are 
not connected to an operable LTE (voice/
data) or 3G, 4G (data), 5G (data) network. 
Services that required your smartphone 
only direct calls to Roadside Assistance Call 
may be functioning if you have an operable 
network.DATA COLLECTION & PRIVACY
The Uconnect system collects and transmits 
data which may include information about your 
vehicle, your vehicle’s health and performance, 
your vehicle’s location, your utilization of the 
features in your vehicle, and other data. The 
collection, use and sharing of this information is 
required to provide the SiriusXM Guardian™ 
services and is further described by the 
Uconnect Privacy Policy, which can be found at 
www.driveuconnect.com/connectedservices/
privacy (US Residents) or 
www.driveuconnect.ca (Canadian Residents). 
This information may be collected by SiriusXM® 
Connected Vehicle Services Inc. and shared 
with FCA US LLC for the purposes stated in the 
Uconnect Privacy Policy. Vehicle health and 
diagnostic information including location data 
may be used by Uconnect to provide a Vehicle 
Health Report to you.
Even if you cancel your SiriusXM Guardian™ 
subscription, this vehicle diagnostic health 
information, including location data, may still be 
transmitted from your vehicle and you may still 
have a Vehicle Health Report sent to you.
21_DT_OM_EN_USC_t.book  Page 306   
Page 309 of 496
MULTIMEDIA307
Use of any of the Uconnect Services including 
SiriusXM Guardian™ is deemed to be your 
consent to the collection, use and disclosure of 
this information in accordance with the 
Uconnect Privacy Policy. If you do not want this 
information to be collected, used, or shared, 
you must cancel your Uconnect services in their 
entirety by contacting us as referenced in the 
Uconnect Privacy Policy.
OFF-ROAD PAGES — IF EQUIPPED
Your vehicle may be equipped with Off-Road 
Pages which display vehicle information related 
to the drivetrain, transfer case, and coolant/oil 
gauges.
To access Off-Road Pages, press the Apps 
button on the touchscreen, and then select 
Off-Road Pages.
 Main Menu
OFF-ROAD PAGES STATUS BAR
The Off-Road Pages Status Bar is located along 
the bottom of Off-Road Pages and is present in 
each of the three selectable page options. It 
provides information for the following items:
1. Transfer Case Status
2. Latitude/Longitude3. Altitude of the vehicle
4. Status of Hill Descent Control and Speed in 
MPH (km/h)
Status Bar 2WD/4WD
1 — Uconnect Apps Button
2 — Off-Road Pages App
1 — Transfer Case Status
2 — Latitude/Longitude
3 — Altitude
4 — Hill Descent Control Status
5
21_DT_OM_EN_USC_t.book  Page 307   
Page 310 of 496
308MULTIMEDIA  
VEHICLE DYNAMICS
The Vehicle Dynamics page displays 
information concerning the vehicle’s transfer 
case and steering angel.
The following information is displayed:
1. Status of Transfer Case
2. Status of Front Axles — If Equipped
3. Status of the Rear Axles
4. Steering angle in degrees
Drivetrain Menu 2WD/4WD
ACCESSORY GAUGE
The Accessory Gauge page displays the current 
status of the vehicle’s Coolant Temperature, Oil 
Temperature, Oil Pressure, Transmission 
Temperature, and Battery Voltage.
Accessory Gauge Menu 2WD/4WD
PITCH & ROLL
The Pitch & Roll page displays the vehicle’s 
current pitch (angle up and down) and roll 
(angle side to side) in degrees.The Pitch & Roll 
gauge provide a visualization of the current 
vehicle angle.
 Pitch & Roll Menu 2WD/4WD
1 — Transfer Case Status
2 — Front Axle Locker Status
3 — Steering Angle
4 — Rear Axle Locker Status
1 — Coolant Temperature
2 — Oil Temperature
3 — Oil Pressure
4 — Battery Voltage
5 — Transmission Temperature
1 — Current Pitch
2 — Current Roll
21_DT_OM_EN_USC_t.book  Page 308