stop start Ram 2500 2020 Service Manual

STARTING AND OPERATING249
Two-Wheel Drive High Range (2H)
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry hard
surfaced roads.
Four-Wheel Drive High Range (4H)
Four-Wheel Drive High Range — This range locks
the front and rear driveshafts together forcing
the front and rear wheels to rotate at the same
speed. Additional traction for loose, slippery
road surfaces only.
N (Neutral)
N (Neutral) — This range disengages the front
and rear driveshafts from the powertrain. To be
used for flat towing behind another vehicle.
Refer to “Recreational Towing” in “Starting And
Operating” for further information.
Four-Wheel Drive Low Range (4L)
Four-Wheel Drive Low Range — This range locks
the front and rear driveshafts together forcing
the front and rear wheels to rotate at the same
speed. Additional traction and maximum pulling
power for loose, slippery road surfaces only. Do
not exceed 25 mph (40 km/h).
Shifting Procedure — Manually Shifted
Transfer Case
2H To 4H
Shifting between 2H and 4H can be made with
the vehicle stopped or in motion. If the vehicle
is in motion, shifts can be made up to 55 mph
(88 km/h). With the vehicle in motion, the
transfer case will engage/disengage faster if
you momentarily release the accelerator pedal
after completing the shift. Apply a constant
force when shifting the transfer case lever.
2H Or 4H To 4L
NOTE:
When shifting into or out of 4WD LOW some
gear noise may be heard. This noise is normal
and is not detrimental to the vehicle or occu -
pants.
With the vehicle rolling at 2 to 3 mph (3 to
5 km/h), shift the transmission into NEUTRAL. While the vehicle is coasting at 2 to 3 mph (3 to
5 km/h), shift the transfer case lever firmly to
the desired position. Do not pause in transfer
case Neutral.
NOTE:
Pausing in transfer case NEUTRAL in vehicles
equipped with an automatic transmission
may require shutting the engine off to avoid
gear clash while completing the shift. If diffi
-
culty occurs, shift the transmission into
NEUTRAL, hold your foot on the brake, and
turn the engine off. Complete the range shift
to the desired mode.
Shifting into or out of 4WD LOW is possible
with the vehicle completely stopped, however
difficulty may occur due to the mating clutch
teeth not being properly aligned. Several
attempts may be required for clutch teeth
alignment and shift completion to occur. The
preferred method is with the vehicle rolling 2
to 3 mph (3 to 5 km/h). Avoid attempting to
engage or disengage 4WD LOW with the
vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
Do not attempt to shift into or out of 4WD
LOW while the transmission is in gear.
CAUTION!
Do not use 4L (Low) range when operating
the vehicle on dry pavement. Driveline
hardware damage can result.
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STARTING AND OPERATING255
SAFE OFF-ROAD DRIVING — POWER
WAGON ONLY
Off-Road Driving Tips And Vehicle
Characteristics
Your vehicle has excellent on and off-road capa-
bilities. These off-road capabilities will allow you
to explore those wilderness trails where few
travel, providing a source of exciting and satis -
fying recreation. Before you venture out, you
should contact your local governmental agency
to determine the designated Off-Road Vehicle
(ORV) trails or recreation areas. You should
always tread lightly and only use established
roads, trails or ORV recreational areas.
The National Forest Service, Bureau of Land
Management, or local Department of Natural
Resources are a wealth of information and
usually have maps with marked trails.
Skid Plates And Underbody Protection
Steel skid plates protect the major driveline
components of the truck including the fuel tank,
transfer case and steering damper. In addition,
this vehicle is equipped with boxed cross
members and fore/aft rails. This additional
protection allows the vehicle to be utilized in severe off-road situations that would be consid
-
ered impassable by a normal truck.
Ramp Travel Index (RTI)
The RTI is the distance, in inches, that you can
drive your vehicle with one wheel on a
20-degree ramp without lifting any other wheel
off the ground. This distance up the ramp
divided by the wheelbase of the vehicle and
multiplied by 1,000 is the RTI. This vehicle has
an RTI of 429 (connected sway bar) or an RTI of
538 (disconnected sway bar), which means you
can articulate one front wheel 22 inches
(56 cm) or 27.5 inches (70cm) in the air while
the other three wheels remain in contact with
the ground.
Water Fording Characteristics
Water fording characteristic is the vehicle's
ability to cross a body of still water, where the
powertrain and drivetrain are safe from water
ingestion. This vehicle has high water fording
characteristics with the ability to cross a pool of
water, without stopping, 24 inches (60 cm) deep
at a maximum speed of 10 mph (16 km/h) and a
pool of water 30 inches (76 cm) deep at a maximum speed of 5 mph (8 km/h), both with an
entrance ramp angle of 1.3 degrees.
Simultaneous Brake And Throttle Operation
Many off-road driving conditions require the
simultaneous use of the brake and throttle (two
footed driving). When climbing rocks, logs, or
other stepped objects, using light brake pres
-
sure with light throttle will keep the vehicle from
jerking or lurching. This technique is also used
when you need to stop and restart a vehicle on
a steep incline.
The Basics Of Off-Road Driving
You will encounter many types of terrain driving
off-road. You should be familiar with the terrain
and area before proceeding. There are many
types of surface conditions: hard packed dirt,
gravel, rocks, grass, sand, mud, snow and ice.
Every surface has a different effect on your
vehicle's steering, handling and traction.
Controlling your vehicle is one of the keys to
successful off-road driving, so always keep a
CAUTION!
The door sill height is 25 inches (63.5 cm).
Water may intrude into the interior of the
vehicle at greater depths.
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256STARTING AND OPERATING
firm grip on the steering wheel and maintain a
good driving posture. Avoid sudden accelera -
tions, turns or braking. In most cases there are
no road signs, posted speed limits or signal
lights. Therefore you will need to use your own
good judgment on what is safe and what isn't.
When on a trail you should always be looking
ahead for surface obstacles and changes in
terrain. The key is to plan your future driving
route while remembering what you are currently
driving over.
When To Use Low Range
When driving off-road, shift into 4WD LOW for
additional traction or to improve handling and
control on slippery or difficult terrain. Due to the lower gearing, low range will allow the engine to
operate in a higher power range. This will allow
you to idle over obstacles and down hills, with
improved control and less effort. Also, use 4WD
LOW in rain, ice, snow, mud, and sand to get
heavy loads rolling, improve traction, or when
-
ever 4WD HIGH traction will not do the job.
Driving In Snow, Mud And Sand
There is a drastic reduction in traction when
driving in snow, mud or sand. The vehicle will be
less responsive to steering, acceleration and
braking inputs. Therefore you should accelerate
slowly, leave greater stopping distances and
avoid abrupt vehicle maneuvers. You want to
keep a slow constant steady pace. The key is to
maintain the vehicle's momentum.
Snow – In heavy snow or for additional
control and traction at slower speeds, shift
the transmission to a low gear and shift the
transfer case to 4WD LOW if necessary. Do
not shift to a lower gear than necessary to
maintain headway. Over-revving the engine
can spin the wheels and traction will be lost.
If you start to slow to a stop, try turning your
steering wheel no more than a quarter turn
quickly back and forth, while still applying throttle. This will allow the tires to get a fresh
"bite" and help maintain your momentum.
Mud
– Deep mud creates a great deal of
suction around the tires and is very difficult to
get through. You should use 4WD LOW with a
gear low enough to maintain your momentum
without shifting. If you start to slow to a stop,
try turning your steering wheel no more than
a quarter turn quickly back and forth for addi -
tional traction. Mud holes pose an increased
threat of vehicle damage and getting stuck.
They are normally full of debris from previous
vehicles getting stuck. As a good practice
before entering any mud hole, get out and
determine how deep it is, if there are any
hidden obstacles and if the vehicle can be
safely recovered if stuck.
Sand – Soft sand is very difficult to travel
through with full tire pressure. When crossing
soft sandy spots in a trail, maintain your
vehicle's momentum and do not stop. The
WARNING!
Always wear your seat belt and firmly tie down
cargo. Unsecured cargo can become
projectiles in an off-road situation.
CAUTION!
Never park your vehicle over dry grass or
other combustible materials. The heat from
your vehicle exhaust system could cause a
fire.
CAUTION!
On icy or slippery roads, do not downshift at
high engine RPMs or vehicle speeds because
engine braking may cause skidding and loss
of control.

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STARTING AND OPERATING257
key to driving in soft sand is using the appro -
priate tire pressure, accelerating slowly,
avoiding abrupt maneuvers and maintaining
the vehicle's momentum. If you are going to
be driving on large soft sandy areas or dunes,
reduce your tire pressure to a minimum of
15 psi (103 kPa) to allow for a greater tire
surface area. Reduced tire pressure will dras -
tically improve your traction and handling,
while driving on the soft sand, but you must
return the tires to normal air pressure before
driving on pavement or other hard surfaces.
Be sure you have a way to air the tires back
up prior to reducing the pressure.
Crossing Obstacles (Rocks And Other High
Points)
While driving off road, you will encounter many
types of terrain. These varying types of terrain
bring different types of obstacles. Before
proceeding review the path ahead to determine the correct approach and your ability to safely
recover the vehicle if something goes wrong.
Keeping a firm grip on the steering wheel, bring
the vehicle to a complete stop and then inch the
vehicle forward until it makes contact with the
object. Apply the throttle lightly while holding a
light brake pressure and ease the vehicle up
and over the object.
Using A Spotter
There are many times where it is hard to see the
obstacle or determine the correct path. Deter
-
mining the correct path can be extremely diffi -
cult when you are confronting many obstacles.
In these cases have someone guide you over,
through, or around the obstacle. Have the
person stand a safe distance in front of you
where they can see the obstacle, watch your
tires and undercarriage, and guide you through.
Crossing Large Rocks
When approaching large rocks, choose a path
which ensures you drive over the largest with your tires. This will lift your undercarriage over
the obstacle. The tread of the tire is tougher and
thicker than the side wall and is designed to
take the abuse. Always look ahead and make
every effort to cross the large rocks with your
tires.
Crossing A Ravine, Gully, Ditch, Washout Or
Rut
When crossing a ravine, gully, ditch, washout or
a large rut, the angled approach is the key to
maintaining your vehicle's mobility. Approach
these obstacles at a 45-degree angle and let
each tire go through the obstacle inde
-
pendently. You need to use caution when
crossing large obstacles with steep sides. Do
not attempt to cross any large obstacle with
steep sides at an angle great enough to put the
vehicle at risk of a rollover. If you get caught in
a rut, dig a small trench to the right or left at a
45-degree angle ahead of the front tires. Use
CAUTION!
Reduced tire pressures may cause tire
unseating and total loss of air pressure. To
reduce the risk of tire unseating, while at a
reduced tire pressure, reduce your speed and
avoid sharp turns or abrupt maneuvers.
WARNING!
Crossing obstacles can cause abrupt steering
system loading which could cause you to
loose control of your vehicle.
CAUTION!
Never attempt to straddle a rock that is
large enough to strike your axles or under -
carriage.
Never attempt to drive over a rock which is
large enough to contact the door sills.5

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STARTING AND OPERATING259
slowly proceed over the top. If the wheels
start to slip as you approach the crest of a
hill, ease off the accelerator and maintain
headway by turning the steering wheel no
more than a quarter turn quickly back and
forth. This will provide a fresh "bite" into the
surface and will usually provide enough trac -
tion to complete the climb. If you do not make
it to the top, place the vehicle in REVERSE
and back straight down the grade using
engine resistance along with the vehicle
brakes.
Driving Downhill – Before driving down a
steep hill you need to determine if it is too
steep for a safe descent. What is the surface
traction? Is the grade too steep to maintain a
slow controlled descent? Are there obsta -
cles? Is it a straight descent? Is there plenty
of distance at the base of the hill to regain
control if the vehicle descends too fast? If
you feel confident in your ability to proceed then make sure you are in 4WD LOW with the
transmission in FIRST gear (manually select
FIRST gear on automatic transmissions) and
proceed with caution. Allow engine braking to
control the descent and apply your brakes if
necessary, but do not allow the tires to lock.
Driving Across An Incline
– If at all possible
avoid driving across an incline. If it is neces -
sary, know your vehicle's abilities. Driving
across an incline places more weight on the
downhill wheels, which increases the possi -
bilities of a downhill slide or rollover. Make
sure the surface has good traction with firm
and stable soils. If possible transverse the
incline at an angle heading slightly up or
down.
If You Stall Or Begin To Lose Headway – If you
stall or begin to lose headway while climbing
a steep hill, allow your vehicle to come to a
stop and immediately apply the brake.
Restart the engine and shift into REVERSE.
Back slowly down the hill allowing the
compression braking of the engine and trans -
mission to help regulate your speed. If the
brakes are required to control vehicle speed,
apply them lightly and avoid locking or skid-
ding the tires.
WARNING!
Never attempt to climb a hill at an angle or
turn around on a steep grade. Driving across
an incline increases the risk of a roll over,
which may result in severe injury or death.
WARNING!
Do not descend a steep grade in NEUTRAL.
Use vehicle brakes in conjunction with engine
braking. Descending a grade too fast could
cause you to lose control and be seriously
injured or killed.
WARNING!
Driving across an incline increases the risk of
a rollover, which may result in severe injury.
WARNING!
If the engine stalls or you lose headway or
cannot make it to the top of a steep hill or
grade, never attempt to turn around. To do so
may result in tipping and rolling the vehicle,
which may result in severe injury. Always back
carefully straight down a hill in REVERSE.
Never back down a hill in NEUTRAL using only
the vehicle brakes. Never drive diagonally
across a hill, always drive straight up or down.
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260STARTING AND OPERATING
Driving Through Water
Extreme care should be taken crossing any type
of water. Water crossings should be avoided if
possible and only be attempted when neces -
sary, in a safe responsible manner. You should
only drive through areas which are designated
and approved. You should tread lightly and
avoid damage to the environment. You should
know your vehicle's abilities and be able to
recover it if something goes wrong. You should
never stop or shut a vehicle off when crossing
deep water unless you ingested water into the
engine air intake. If the engine stalls do not
attempt to restart it. Determine if it has ingested
water first. The key to any crossing is low and
slow. You want to use FIRST gear in 4WD LOW
and proceed very slowly with a constant slow
speed (3-5 mph [5–8 km/h] maximum) and
light throttle. Keep the vehicle moving; do not
try to accelerate through the crossing. After
crossing any water higher than the bottom of
the axle differentials, you should inspect all of
the vehicle fluids for signs of water ingestion.
Before You Cross Any Type Of Water – As you
approach any type of water you need to
determine if you can cross it safely and
responsibly. If necessary, get out and walk
through the water or probe it with a stick. You
need to be sure of its depth, approach angle,
current and bottom condition. Be careful of
murky or muddy waters, check for hidden
obstacles. Make sure you will not be
intruding on any wildlife and you can recover
the vehicle if necessary. The key to a safe
crossing is the water depth, current and
bottom conditions. On soft bottoms the
vehicle will sink in, effectively increasing the
water level on the vehicle. Be sure to
consider this when determining the depth
and the ability to safely cross.
Crossing Puddles, Pools, Flooded Areas Or
Other Standing Water – Puddles, pools,
flooded or other standing water areas
normally contain murky or muddy waters.
These water types normally contain hidden
obstacles and make it difficult to determine
an accurate water depth, approach angle,
and bottom condition. Murky or muddy water
holes are where you want to hook up tow
straps prior to entering. This makes for a
faster, cleaner and easier vehicle recovery. If
you are able to determine you can safely
cross, than proceed using the low and slow
method.
Crossing Ditches, Streams, Shallow Rivers Or
Other Flowing Water – Flowing water can be
extremely dangerous. Never attempt to cross
a fast running stream or river even in shallow
water. Fast moving water can easily push
your vehicle downstream sweeping it out of
control. Even in very shallow water, a high
current can still wash the dirt out from
CAUTION!
Water ingestion into the axles, transmission,
transfer case, engine or vehicle interior can
occur if you drive too fast or through too deep
of water. Water can cause permanent
damage to engine, driveline or other vehicle
components and your brakes will be less
effective once wet and/or muddy.
CAUTION!
Muddy waters can reduce the cooling system
effectiveness by depositing debris onto the
radiator.

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262STARTING AND OPERATING
hung up on something you should jack the
vehicle up and stack something under the
wheels to allow the vehicle to roll off the object
without causing further damage. This should be
tried before attempting any recovery method.
Rock Cycling Your Vehicle – Rock cycling your
vehicle is one of the easiest, fastest and
most commonly used methods. This simply
involves shifting your vehicle from DRIVE to
REVERSE, while applying throttle after each
shift. During this process, for additional trac -
tion, try turning your steering wheel quickly
left and right no more than a quarter turn. If
you are stuck in mud, sand, or snow try spin -
ning your tires during this process to clean
the debris from the tread and improve the
traction. You want to create a rocking motion
with the vehicle. This helps build vehicle
momentum, which hopefully gets you out.
Remember to ease off and on the accelerator before and after the shift. If after a few rock
cycles your vehicle is not free, stop and try
another method of recovery. Continuous rock
cycling will only cause unnecessary damage
to your vehicle and the environment.
Using The Tow Hooks With A Tow Strap
– Tow
straps are a quick and easy way to recover
your vehicle from minor situations if you have
a secondary vehicle which is not stuck. The
tow hooks on your vehicle are designed to
take the abusive force generated during
vehicle recovery. Do not use the bumper or
any other vehicle component as an attach -
ment point. Using tow straps requires coordi -
nation between the two drivers. Good
communication and line of sight are required
for a safe recovery. First connect the tow
strap to the correct attachment points on both vehicles. There should be a least 20 to
30 feet (6 to 9 meters) between the vehicles
to allow for a safe recovery. If necessary join
two tow straps together using a 1.5 inch hard
wood dowel. This will keep the straps from
becoming knotted and is safer than using a
clevis pin if the strap breaks. Next have the
tow vehicle backup, leaving two to three feet
worth of slack in the strap. Then the tow
vehicle, using light throttle, should accelerate
tightening the strap providing the pulling
force needed to free the vehicle. The vehicle
being recovered should assist in the
recovery, at the time of the snap, by slowly
spinning the tires in the same direction as
the pulling vehicle. After the vehicle becomes
free, the driver of the previously stuck vehicle
should signal they are free and should hit
their brakes stopping both vehicles. The
driver of the pulling vehicle should let off the
throttle without using the brakes, once
signaled by the other driver. This sequence is
important to avoid having the recovered
vehicle hit the pulling vehicle.
CAUTION!
Pulling the vehicle off an obstacle, without
first clearing the object, may result in
additional underbody damage.
CAUTION!
Damage can occur when spinning your tires
at an excessive high speed. Do not spin your
tires faster than an indicated 30 mph
(48 km/h).

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STARTING AND OPERATING265
not operate the winch without reading and
understanding the complete winch owner's
manual.
Tensioning The Winch Rope
The winch rope must be properly tensioned
before use. Follow the instructions below to
tension the rope:

1. Un-spool the rope leaving five wraps of
rope on the winch drum.

2. Attach the hook to a suitable anchor point.
3. Apply at least 1,000 lbs (454 kg) of tension to the rope while winding the rope. Always
use care to ensure the rope does not pile up
on one side of the drum and is neatly wound
onto the drum.
Low Voltage Interrupt
Your winch is equipped with a device that will
interrupt winch function if the vehicle charging
system voltage drops to a low level. The winch
will not power-in or out for 30 seconds if this
device is tripped. If the interrupt is tripped, the
vehicle should be operated at high idle for a few
minutes to allow the vehicle charging system to
recover before continuing to winch.
Understanding The Features Of Your Winch

Winch Components

1.
Motor:
The winch motor is powered by the
vehicle charging system.

2. Remote Socket: The remote socket (which
will be located on the bumper assembly)
allows the remote control to be attached to the control pack to allow the winch to func
-
tion.
3. Winch Drum With Integral Brake: The winch
drum allows the rope to be stored on the
winch and transmits force to the rope. The
winch is equipped with an integral brake
that will stop rotation of the winch drum if
the winch motor is stopped.
4. Synthetic Rope: The synthetic rope allows
the winch to be connected to an anchor to
provide a pulling force. This synthetic rope is
highly flexible, lightweight, and it floats.
5. Clutch Lever: The clutch lever allows the
winch drum to be disconnected from the
winch motor to allow the rope to be pulled
from the winch by hand.
6. Remote Control: The remote control
provides the interface between the winch
operator and the winch. The remote control
provides the ability to power the winch in,
out, and stop the winch. To operate the
winch, the toggle switch is pressed down to
power the winch in and up to power the
winch out. The winch will stop if the switch
is left in the neutral (center) position.
CAUTION!
Be certain the anchor will withstand the load
required to tension the winch rope.
CAUTION!
The winch rope must spool on the winch
drum in the direction indicated on the drum
rotation decal on the winch.
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STARTING AND OPERATING271
14. Begin winching. With the winching vehicles
engine on and light tension already on the
synthetic rope, begin winching slowly and
steadily. Be sure that the rope is winding
evenly and tightly around the spooling
drum. For additional assistance, the
winched vehicle can be slowly driven while
being pulled by the winch. Continue pulling
until the vehicle is on stable ground. If you
are able to drive the vehicle, the winching
operation is complete.

Using The Remote Control

NOTE:
Avoid overheating the winch motor. For extended winching, stop at reasonable
intervals to allow the winch motor to cool
down.
What to look for under load: The synthetic rope must always spool onto the drum as
indicated by the drum rotation decal on
the winch. As you power-in, make sure
the synthetic rope winds evenly and
tightly on the drum. This prevents the
outer rope wraps from drawing into the
inner wraps, binding and damaging the
synthetic rope. Avoid shock loads by
using the control switch intermittently to
take up rope slack. Shock loads can
momentarily far exceed the winch and
synthetic rope ratings. During side pulls
the synthetic rope tends to stack up at
one end of the drum. This stack can
become large enough to cause serious
damage to the winch. So, line up pulls as
straight ahead as possible and stop
winching if the synthetic rope comes
close to the tie rods or mounting plate. To
fix an uneven stack, spool out that
section of the rope and reposition it to
the opposite end of the drum, which will
free up space for continued winching.
15. Secure vehicle. Once recovery of the vehicle is complete, be sure to secure the vehicle's
brakes and shift the transmission to PARK.
Release tension in the synthetic rope. 16. Disconnect the synthetic rope, and discon
-
nect from the anchor.
17. Rewind the synthetic rope. The person handling the synthetic rope should walk the
rope in and not let it slide through the hand,
control the winch at all times.

Rewinding The Synthetic Rope

WARNING!
To prevent serious injury, NEVER put your
fingers inside the hook area as you are
powering-in.
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272STARTING AND OPERATING
NOTE:
How to spool under no load: Arrange the remote
control lead so it cannot be caught in the winch.
Arrange the synthetic rope so it will not kink or
tangle when spooled. Be sure any synthetic
rope already on the spooling drum is wound
tightly and evenly layered. Tighten and
straighten the layer if necessary. Keep the
synthetic rope under light tension and spool the
rope back and onto the winch drum in even
layers. Stop frequently to tighten and straighten
the layers as necessary. Repeat this process
until the winch hook is the same distance as the
full length of the remote control from the winch.
Pinch the hook between your thumb and fore -
finger and attach the hook strap. Hold the hook
strap between the thumb and forefinger to keep
tension on the synthetic rope. Walk the
synthetic rope towards the fairlead, carefully
spooling in the remaining rope by pulsing the
remote control switch.
18. Store the hook on the most outboard loop of the hawse fairlead.
Hook In Stored Position

19. Disconnect the remote control. Disconnect the remote control cord from the control box
and store in a clean and dry place. Winching
operations are now complete. Put the cap
on the solenoid plug-in.
NOTE:
Always store the remote control in a protected,
clean, dry area.
Rigging Techniques
Various winching situations will require applica-
tion of other winching techniques. These could
range from too little distance to achieve
maximum pull using straight line rigging, simply
increasing pulling power, or maintaining a
straight-line pulling situation. You will have to assess what technique is correct for your situa
-
tion. Think "safety" at all times.
How To Change The Pulling Direction

Change Pulling Directions

All winching operations should have a straight
line from the winch to the object being pulled.
This minimizes the synthetic rope collecting on
one side of the drum affecting pulling efficiency
and damaging synthetic rope. A snatch block,
secured to a point directly in front of the vehicle
will enable you to change your pulling direction
while still allowing the synthetic rope to be at
90° to wind properly onto the spooling drum.

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