ignition Ram 3500 2020 User Guide

GETTING TO KNOW YOUR VEHICLE23
TO EXIT REMOTE START MODE
W
ITHOUT DRIVING THE VEHICLE
Push and release the Remote Start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shut downs, the system
will disable for two seconds after receiving a
valid Remote Start request.
TO EXIT REMOTE START MODE AND
D
RIVE THE VEHICLE
To exit Remote Start Mode and drive the vehicle
before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the door and disarm the vehicle security
alarm System (if equipped). Then, prior to the
end of the 15 minute cycle, place the ignition in
the ON/RUN position. NOTE:
The ignition switch must be in the ON/RUN posi
-
tion in order to drive the vehicle.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort system can be acti -
vated and deactivated through the Uconnect
system under “Auto-On Comfort And Remote
Start”. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort system operation.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
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24GETTING TO KNOW YOUR VEHICLE
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.

All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics.

KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle. NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.

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GETTING TO KNOW YOUR VEHICLE25
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
VEHICLE SECURITY ALARM (IF EQUIPPED)
The vehicle security alarm monitors the vehicle
doors, tailgate, and ignition for unauthorized
operation. When the vehicle security alarm is
activated, interior switches for door locks are
disabled. The system will turn the horn off after
29 seconds, 5 seconds between cycles, up to 8
cycles if the trigger remains active and then the
vehicle security alarm will rearm itself.
TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:

1. Remove the key from the ignition system. Refer to "Starting The Engine" in "Starting
And Operating" for further information.

Make sure the vehicle ignition system is
OFF.
2. Perform one of the following methods to lock the vehicle:
Push the lock button on the interior
power door lock switch with the driver
and/or passenger door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them. The vehicle security alarm will set when you use
the power door locks, or use the key fob to lock
the doors. After all the doors are locked and
closed, the vehicle security light, in the
instrument panel cluster, will flash rapidly for
about 16 seconds to indicate that the alarm is
being set. After the alarm is set, the vehicle
security light will flash at a slower rate to
indicate that the system is armed.
TO DISARM THE SYSTEM
The vehicle security alarm can be disarmed
using any of the following methods:

1. Push the unlock button on the key fob.

2. Grasp the Passive Entry Door Handle with a
valid key fob within 5 ft (1.5 m) of the
Passive Entry door handle. If equipped,
refer to "Keyless Enter-N-Go — Passive
Entry" in "Doors" in this chapter for further
information.
3. Cycle the ignition out of the OFF position.
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GETTING TO KNOW YOUR VEHICLE27
POWER DOOR LOCKS — IF EQUIPPED
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.

Power Door Lock Switches

While the ignition is in the ACC or ON/RUN
position, if you push the power door lock switch,
and any front door is open, the power locks will
not operate. This prevents you from accidentally locking your key fob in the vehicle. Removing
the key fob or closing the door will allow the
locks to operate. A chime will sound if the key
fob is inside the vehicle and a door is open, as
a reminder to remove the key fob.
POWER SIDE STEPS — IF EQUIPPED
The Power Side Steps will extend a step for
easier entry and exit of the vehicle.
When configured for “Auto” mode, under
“Safety And Driving Assistance” within
Uconnect Settings, the Power Side Steps will
deploy when either the driver’s or passenger’s
side door is opened, or when the deploy setting
is activated through the touchscreen. When
configured for “Store” mode, the steps will stay
in their position but can also be deployed
manually through the “controls” menu within
the radio touchscreen.
If the vehicle speed exceeds 5 mph (8 km/h), or
if the retract setting is selected in the
touchscreen, the steps will retract.
Refer to “Uconnect Settings” in “Multimedia”
for additional information.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
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GETTING TO KNOW YOUR VEHICLE29
with an automatic door unlock feature which
will function if the ignition switch is in the OFF
position.
If one of the vehicle doors is open and the door
panel switch is used to lock the vehicle, once all
open doors have been closed the vehicle
checks the inside and outside of the vehicle for
any valid Passive Entry key fobs. If one of the
vehicle's Passive Entry key fobs is detected
inside the vehicle, and no other valid Passive
Entry key fobs are detected outside the vehicle,
the Passive Entry System automatically unlocks
all vehicle doors and chirps the horn three times
(on the third attempt ALL doors will lock and the
Passive Entry key fob can be locked in the
vehicle).
To Lock The Vehicle’s Doors:
With one of the vehicle’s Passive Entry key fobs
within 5 ft (1.5 m) of the driver or passenger
front door handles, push the door handle lock
button to lock all doors.
Push The Door Handle Button To Lock

Do NOT grab the door handle when pushing the
door handle lock button. This could unlock the
door(s).

Do NOT Grab The Door Handle When Locking
NOTE:
After pushing the door handle lock button,
you must wait two seconds before you can
lock or unlock the doors, using either Passive
Entry door handle. This is done to allow you to
check if the vehicle is locked by pulling the
door handle, without the vehicle reacting and
unlocking.
The Passive Entry system depends on a key
fob that is not fully discharged of its coin
battery capacity.
When the key fob battery is low, the instru
-
ment cluster will display a message indi -
cating that the key fob battery is low. Refer to
“Keys” in this chapter for further information.
The vehicle doors can also be locked by using
the key fob lock button or the lock button
located on the vehicle’s interior door panel.
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32GETTING TO KNOW YOUR VEHICLE
PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the memory buttons (1) or (2). The
instrument cluster display will show which
memory position has been set.
NOTE:
Memory profiles can be set without the vehicle
in PARK.
LINKING AND UNLINKING THE REMOTE
K
EYLESS ENTRY KEY FOB TO MEMORY
Your key fob can be programmed to recall one
of two pre-programmed memory profiles by
pushing the unlock button on the key fob.
NOTE:
Before programming your key fob you must
select the “Personal Settings Linked to Key
Fob” feature through the Uconnect Settings.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
To program your key fob, perform the following:

1. Place the vehicle’s ignition in the OFF
position.

2. Select a desired memory profile 1 or 2.
NOTE:
If a memory profile has not already been set,
refer to "Programming The Memory Feature" in
this section for instructions on how to set a
memory profile. 3. Once the profile has been recalled, push
and release the set (S) button on the
memory switch.
4. Push and release button (1) or (2) accordingly. “Memory Profile Set” (1 or 2)
will display in the instrument cluster.
5. Push and release the lock button on the key fob within 10 seconds.
NOTE:
Your key fob can be unlinked to your memory
settings by pushing the set (S) button, and
within 10 seconds, followed by pushing the
unlock button on the key fob.
MEMORY POSITION RECALL
NOTE:
The vehicle speed must be lower than 5 mph
(8 km/h) to recall memory positions. If a recall
is attempted when the vehicle speed is greater
than 5 mph (8 km/h), a message will be
displayed in the instrument cluster display.

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36GETTING TO KNOW YOUR VEHICLE
Power Lumbar — If Equipped
Vehicles equipped with power driver or
passenger seats may also be equipped with
power lumbar. The power lumbar switch is
located on the outboard side of the power seat.
Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease
the lumbar support.

Lumbar Control Switch

Easy Entry/Exit Seat
This feature provides automatic driver’s seat
positioning to enhance driver mobility when
entering and exiting the vehicle.
The distance the driver’s seat moves depends
on where you have the driver’s seat positioned
when you place the ignition in the OFF position.
When you place the ignition in the OFF posi -
tion, the driver’s seat will move about
2.4 inches (60 mm) rearward if the driver’s seat position is greater than or equal to
2.7 inches (67.7 mm) forward of the rear stop. The seat will return to its previously set
position when you place the ignition into the
ACC or RUN position.

When you place the ignition in the OFF position,
the driver’s seat will move to a position
0.3 inches (7.7 mm) forward of the rear stop if the driver’s seat position is between 0.9 inches
and 2.7 inches (22.7 mm and 67.7 mm)
forward of the rear stop. The seat will return to
its previously set position when you place the
ignition to the ACC or RUN position.

The Easy Entry/Easy Exit feature is disabled
when the driver’s seat position is less than
0.9 inches (22.7 mm) forward of the rear stop. At this position, there is no benefit to
the driver by moving the seat for Easy Exit or
Easy Entry.
When enabled in Uconnect Settings, Easy Entry
and Easy Exit positions are stored in each
memory setting profile. Refer to “Driver Memory
Settings — If Equipped” in this chapter for
further information.
NOTE:
The Easy Entry/Exit feature is not enabled when
the vehicle is delivered from the factory. The
Easy Entry/Exit feature is enabled (or later
disabled) through the programmable features
in the Uconnect system. Refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.

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42GETTING TO KNOW YOUR VEHICLE
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake and accelerator pedals
to move toward or away from the driver to
provide improved position with the steering
wheel.
The adjustable pedal switch is located to the left
side of the steering column.

Adjustable Pedals Switch
The pedals can be adjusted with the ignition
OFF.
The pedals
cannot be adjusted when the
vehicle is in REVERSE or when the Speed
Control System is on. The following messages
will appear on vehicles equipped with an
instrument cluster display if the pedals are
attempted to be adjusted when the system is
locked out: “Adjustable Pedal Disabled — Cruise
Control Engaged” or “Adjustable Pedal Disabled
— Vehicle In Reverse”.
NOTE:
Always adjust the pedals to a position that
allows full pedal travel.
Further small adjustments may be necessary
to find the best possible seat/pedal position.
For vehicles equipped with Driver Memory
Settings, you can use your remote keyless
entry key fob or the memory switch on the
driver’s door trim panel to return the adjust -
able pedals to pre-programmed positions.
Refer to “Driver Memory Settings — If
Equipped” in this chapter for further informa -
tion.
MIRRORS
INSIDE DAY/NIGHT MIRROR — IF
E
QUIPPED
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the pedals while the vehicle is
moving. You could lose control and have an
accident. Always adjust the pedals while the
vehicle is parked.
CAUTION!
Do not place any article under the adjustable
pedals or impede its ability to move, as it may
cause damage to the pedal controls. Pedal
travel may become limited if movement is
stopped by an obstruction in the adjustable
pedal's path.

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GETTING TO KNOW YOUR VEHICLE49

Rotate the headlight switch clockwise to the first
detent for parking light and instrument panel
light operation. Rotate the headlight switch to the
second detent for headlight, parking light, and
instrument panel light operation.

DAYTIME RUNNING LIGHTS (DRLS) — IF
E
QUIPPED
The headlights on your vehicle will illuminate
when the engine is started and the
transmission is in any gear except PARK. This
provides a constant "lights on" condition until
the ignition is placed in the OFF position. The
lights illuminate at less than half of normal
intensity. If the parking brake is applied, the
Daytime Running Lights (DRLs) will turn off.
Also, if a turn signal is activated, the DRL lamp
on the same side of the vehicle may turn off for
the duration of the turn signal activation. Once
the turn signal is no longer active, the DRL lamp
will illuminate.
NOTE:
If allowed by law in the country in which the
vehicle was purchased, the Daytime Running
Lights can be turned on and off using the Ucon -
nect system, refer to “Uconnect Settings” in
“Multimedia” for further information.
HIGH/LOW BEAM SWITCH
Push the multifunction lever toward the
instrument panel to switch the headlights to
high beam. Pulling the multifunction lever back
toward the steering wheel will turn the low
beams back on, or shut the high beams off.
AUTOMATIC HIGH BEAM HEADLAMP
C
ONTROL — IF EQUIPPED

The Automatic High Beam Headlamp Control
system provides increased forward lighting at
night by automating high beam control through
the use of a digital camera mounted on the inside
rearview mirror or forward facing camera. This
camera detects vehicle specific light and
automatically switches from high beams to low
beams until the approaching vehicle is out of view.

NOTE:
The Automatic High Beam Headlamp Control
can be turned on or off by selecting “ON”
under “Auto Dim High Beams” within your
Uconnect settings, as well as turning the
headlight switch to the AUTO position. Refer
to “Uconnect Settings” in “Multimedia” for
further information.

Broken, muddy, or obstructed headlights
and taillights of vehicles in the field of view
will cause headlights to remain on longer
(closer to the vehicle). Also, dirt, film, and
other obstructions on the windshield or
camera lens will cause the system to func -
tion improperly.

To opt out of the Advanced Auto High Beam
Sensitivity Control (default) and enter
Reduced High Beam Sensitivity Control (not
recommended), on vehicles equipped with
mirror controlled automatic high beams and
without the forward facing camera, toggle the
high beam lever six full on/off cycles within
10 seconds of placing the ignition in the ON
position. The system will return to the default
setting when the ignition is OFF.
If the windshield or Automatic High Beam
Headlamp Control mirror is replaced, the mirror
must be re-aimed to ensure proper
performance. See a local authorized dealer.
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50GETTING TO KNOW YOUR VEHICLE
To Activate

1. The Automatic High Beams are enabled
through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” for
further information.

2. Turn the headlight switch to the AUTO headlight position.
3. Push the multifunction lever away from you (toward front of vehicle) to engage the high
beam mode.
NOTE:
The Automatic High Beams will not activate until
the vehicle is at or above 12 mph (20 km/h).
To Deactivate

1. Pull the multifunction lever toward you (or rearward in vehicle) to manually deactivate
the system (normal operation of low
beams).

2. Push back on the multifunction lever to reactivate the system.
The Automatic High Beams can also be
deactivated through the Uconnect system.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
FLASH-TO-PASS
You can signal another vehicle with your
headlights by lightly pulling the multifunction
lever toward you. This will cause the high beam
headlights to turn on, and remain on, until the
lever is released.
AUTOMATIC HEADLIGHTS — IF EQUIPPED
This system automatically turns your headlights
on or off based on ambient light levels. To turn
the system on, turn the headlight switch to the
extreme clockwise position aligning the
indicator with the AUTO on the headlight switch.
When the system is on, the Headlight Time
Delay feature is also on. This means your
headlights will stay on for up to 90 seconds
after the ignition is placed in the OFF position.
To turn the Automatic System off, turn the
headlight switch counterclockwise to the O (off)
position.
NOTE:
The engine must be running before the head -
lights will come on in the Automatic mode.
DIRECTIONAL LED HEADLAMP SYSTEM
— I
F EQUIPPED
This is a system consisting of LED (low/high
beam) headlights that incorporate dynamic
cornering with 5-degree inboard/15-degree
outboard swivel. The headlights continuously
and automatically adapt to the driving
conditions around bends or when cornering
based on steering wheel angle.
The system directs the headlights to light up the
road in the best way, taking into account the
speed of the vehicle and the bend or corner
angle, as well as the speed of the vehicle while
the steering wheel is being turned.
The adaptive lights are automatically activated
when the vehicle is traveling above
approximately 5 mph (8 km/h).
This system can be turned on/off through the
Uconnect Settings under “Steering Directed
Lights”. Refer to Uconnect Settings in
“Multimedia” for further information.

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