tailgate Ram 3500 2020 User Guide

98GETTING TO KNOW YOUR VEHICLE
SLIDE-IN CAMPERS
CAMPER APPLICATIONS
Certain truck models are not recommended for
slide-in campers. To determine if your vehicle is
excluded, please refer to the “Consumer
Information Truck-Camper Loading” document
at www.ramtrucks.com. For safety reasons,
follow all instructions in this important
document.
NOTE:
When a cap or pickup camper is installed on a
vehicle, an alternate Center High-Mounted Stop
Light (CHMSL) must be provided.
EASY-OFF TAILGATE
To simplify mounting of a camper unit with an
overhang, the tailgate can be removed.
NOTE:
The electric connector at the bottom of the tail -
gate must be disconnected prior to removing
the tailgate.
DISCONNECTING THE REAR CAMERA
A
ND REMOTE KEYLESS ENTRY

1. Open the tailgate to access the rear
camera or Remote Keyless Entry
connector bracket located on the rear sill.

Connector Bracket
2. Remove the connector bracket from the sill
by pushing inward in the locking tab.

Locking Tab

3. Disconnect the chassis wiring harness, ensuring the connector bracket does not
fall into the sill.
4. Connect the chassis plug and bracket (provided in the glove compartment) to the
chassis wiring harness and insert the
bracket back into the sill.
5. Connect the tailgate plug (provided in the glove compartment) to the tailgate wiring
harness to ensure that the terminals do not
corrode.WARNING!
To avoid inhaling carbon monoxide, which is
deadly, the exhaust system on vehicles
equipped with “Cap or Slide-In Campers”
should extend beyond the overhanging
camper compartment and be free of leaks.

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GETTING TO KNOW YOUR VEHICLE99
6. Tape the tailgate harness and bracket
against the forward-facing surface of the
tailgate. This will prevent damaging the
connector and bracket when storing or
reinstalling the tailgate.
REMOVING THE TAILGATE

1. Disconnect the wiring harness for the rear camera and or power locks (if equipped).

NOTE:
Refer to “Disconnecting The Rear Camera And
Remote Keyless Entry” in this section.
2. Unlatch the tailgate and remove the support cables by releasing the lock tang from the
pivot.
NOTE:
Make sure tailgate is supported when removing
support cables.
Locking Tang

3. Position the tailgate on a 45 degree angle.
4. Raise the right side of the tailgate until the right side pivot clears the hanger bracket.
5. Slide the entire tailgate to the right to free the left side pivot.
6. Remove the tailgate from the vehicle. NOTE:
Do not carry the tailgate loose in the truck
pickup box.
LOCKING TAILGATE
The tailgate can be locked using the key fob
lock button.
WARNING!
To avoid inhaling carbon monoxide, which is
deadly, the exhaust system on vehicles
equipped with “Cap or Slide-In Campers”
should extend beyond the overhanging
camper compartment and be free of leaks.2

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100GETTING TO KNOW YOUR VEHICLE
TRI-FOLD TONNEAU COVER — IF EQUIPPED
Your vehicle may be equipped with a Tri-Fold
Tonneau Cover which consists of different
features:
Easy Tri-Fold cover
Tonneau fore aft locator
Crossbar inside bed locator
Front and rear clamps
Stowage strap
Locking capability
NOTE:
The Tonneau Cover can be folded up and
secured at the front of the box without removing
it completely.
TRI-FOLD TONNEAU COVER REMOVAL
To remove the Tonneau Cover, follow the next
steps:

1. Open the tailgate to gain access to the rear pair of Tonneau Cover clamps located on
the underside of the cover (left and right
side).
Clamped Position

NOTE:
If clamp wire is damaged replace immediately.
2. Pull both clamp handles down to release the Tonneau Cover’s rear panel.

Released Position
3. From the released position, send the
clamps to the Stowed Position by pushing
from the yellow bumper up. Listen for a
“clicking” sound to confirm the clamp has
been properly stowed.

Stowed Position

CAUTION!
Make sure the Tonneau Cover clamp and
clamp wire are in the proper stowed position.
If the clamp and clamp wire are not properly
stowed, damage to the Tonneau Cover
material will result.

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102GETTING TO KNOW YOUR VEHICLE
7. Once in the Tri-Folded position, pull both
front clamp handles down to the Released
Position.

Released Position

8. From the Released Position, send the clamps to the Stowed Position by pushing
from the yellow bumper up. Listen for a
“clicking” sound to confirm the clamp has
been properly stowed.
Stowed Position

9. With two people, remove the Tonneau Cover.
NOTE:
Be sure the Tonneau Cover has been folded
completely before removing.TRI-FOLD TONNEAU COVER
I
NSTALLATION
To install the Tonneau Cover follow the following
steps:

1. Position the folded Tonneau Cover on the
truck bed and push the cover forward
against the front of the truck bed. The
Tonneau Cover centers itself when placed
on the vehicle.

NOTE:
Make sure to always push the Tonneau Cover
all the way forward on the truck bed. Failure to
do so might prevent proper clamp engagement,
or interfere with the tailgate auto drop function
(if equipped).
2. Pull down on the first set of clamp handles to release the clamps from the stowed
position.

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300STARTING AND OPERATING
(Continued)
(Continued)
When you move the gear selector into
REVERSE with ParkSense turned off, the
instrument cluster display will show "Off" on
the vehicle graphic arcs for as long as the
vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop
-
erly. The ParkSense system might not detect
an obstacle behind the fascia/bumper, or it
could provide a false indication that an
obstacle is behind the fascia/bumper.
Ensure the ParkSense system is off if objects
such as bicycle carriers, trailer hitches, etc.,
are placed within 18 inches (45 cm) of the
rear fascia/bumper while driving the vehicle.
Failure to do so can result in the system
misinterpreting a close obstacle as a sensor
problem, causing the "Rear ParkSense
Unavailable Service Required" message to
appear in the instrument cluster display.
On vehicles equipped with a tailgate, Park -
Sense should be disabled when the tailgate
is in the lowered or open position and the
vehicle is in REVERSE. A lowered tailgate
could provide a false indication that an
obstacle is behind the vehicle.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
WARNING! (Continued)

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306STARTING AND OPERATING
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect
an obstacle behind or in front of the fascia/
bumper, or it could provide a false indication
that an obstacle is behind or in front of the
fascia/bumper.
Use the ParkSense switch to turn the Park -
Sense system off if obstacles such as bicycle
carriers, trailer hitches, etc. are placed within
18 inches (45 cm) from the rear fascia/
bumper. Failure to do so can result in the
system misinterpreting a close obstacle as a
sensor problem, causing the “Front/Rear
ParkSense Unavailable Service Required”
message to be appear in the instrument
cluster display.
On vehicles equipped with a tailgate, Park -
Sense should be disabled when the tailgate
is in the lowered or open position. A lowered
tailgate could provide a false indication that
an obstacle is behind the vehicle.
LANESENSE — IF EQUIPPED
LANESENSE OPERATION
The LaneSense system is operational at speeds
above 37 mph (60 km/h) and below 112 mph
(180 km/h). It uses a forward looking camera to
detect lane markings and measure vehicle
position within the lane boundaries.
When both lane markings are detected and the
driver unintentionally drifts out of the lane while
no turn signal has been applied OR the driver
departs the lane on the opposite side of the
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.

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STARTING AND OPERATING311
The ParkView Camera is located in the center of
the tailgate handle.
NOTE:
If snow, ice, mud, or any foreign substance
builds up on the camera lens, clean the lens,
rinse with water, and dry with a soft cloth. Do
not cover the lens.
Zoom View
When the Rear View Camera image is
being displayed, and the vehicle
speed is below 8 mph (13 km/h)
while in any gear selector position,
Zoom View is available. By pressing the
“magnifying glass” icon in the upper left of the display screen, the image will zoom in to four
times the standard view. Pressing the icon a
second time will return the view to the standard
Backup Camera display.
When Zoom View is selected while the vehicle is
in REVERSE, then shifted to DRIVE, the camera
delay view will display the standard Backup
Camera view. If the vehicle is then returned to
REVERSE gear from DRIVE, the Zoom View
selection will automatically resume.
Shifting to NEUTRAL from any gear will maintain
the selected view (Zoom or Standard) as long as
the vehicle is below 8 mph (13 km/h).
If the vehicle is in PARK, Zoom View is available
until the gear selector is placed in DRIVE or
REVERSE.
NOTE:
If the vehicle is in DRIVE, NEUTRAL, or
REVERSE, and speed is greater than or equal
to 8 mph (13 km/h), Zoom View is unavail
-
able and the icon will appear gray.
While in Zoom View, the guidelines will not be
visible.
AUX CAMERA — IF EQUIPPED
Your vehicle may be equipped with one or two
AUX Cameras, which display rearview and side
view images from the trailer on the
touchscreen.
Activation
The AUX Camera is activated by first pressing
the Backup Camera, Cargo Camera (if
equipped), or Surround View Camera (if
equipped) button on the touchscreen, followed
by the AUX button located in the upper left
corner of the rearview display. The AUX camera
can also be activated when the vehicle is in
REVERSE by pressing the AUX button.
If equipped with two AUX Cameras, you can
switch between each camera by then pressing
the AUX1 or AUX2 buttons on the Trailer Camera
display.
AUX1 Camera Button
AUX2 Camera Button
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must
be driven slowly when using ParkView to be
able to stop in time when an obstacle is
seen. It is recommended that the driver
look frequently over his/her shoulder when
using ParkView.
5

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312STARTING AND OPERATING
Deactivation
The AUX Camera is deactivated by pressing the
“X” in the upper right corner of the touchscreen.
This will return the display back to the
previously displayed screen.
NOTE:
If the AUX button is pressed and no AUX
Camera is connected, the touchscreen will
display a blue screen along with the message
“Camera System Unavailable.” The screen
can be exited out by pressing the “X” in the
upper right hand corner. This will return the
display back to the previously displayed
screen.
Zoom View is not available with the AUX
Camera feature.
The display will always default to the Trailer
Camera display (AUX 1).
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED
Your vehicle may be equipped with the
Surround View Camera system that allows you
to see an on-screen image of the surroundings
and Top View of your vehicle whenever the gear
selector is put into REVERSE or manually
activated via the Uconnect system. The Top
View of the vehicle will show which doors are
open. The image will be displayed on the
touchscreen display along with a caution note
“Check Entire Surroundings” across the top of
the screen. After five seconds, this note will
disappear. The Surround View Camera system
is comprised of four sequential cameras
located in the front grille, rear tailgate and side
mirrors.
NOTE:
The Surround View Camera system has
programmable settings that may be selected
through the Uconnect System. Refer to “Ucon -
nect Settings” in “Multimedia” for further infor -
mation. When the vehicle is shifted into REVERSE, the
Rear View and Top View is the default view of
the system (Automatic Activation).

When the vehicle is shifted out of REVERSE (with
camera delay turned on), the Rear View will
continue to be displayed for up to 10 seconds,
unless the vehicle speed exceeds 8 mph
(13 km/h), the vehicle is shifted into PARK or the
ignition is placed in the OFF position. There is a
touchscreen button “X” to disable the display of
the camera image.

When the vehicle is shifted out of REVERSE
(with camera delay turned off), the Surround
View system is exited and the last known screen
appears again.
While the Rear View is displayed and guidelines
are enabled, active guidelines are overlaid on
the image to illustrate the width of the vehicle,
including the side view mirrors and its projected
backup path based on the steering wheel
position.
Different colored zones indicate the distance to
the rear of the vehicle.

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IN CASE OF EMERGENCY367
REMOVING THE SPARE TIRE

1. Remove the spare tire before attempting to
jack up the truck. Attach the lug wrench to
the extension tubes with the curved angle
facing away from the vehicle. Insert the
extension tube through the access hole
between the lower tailgate and the top of the
bumper and into the winch mechanism tube.
Winch Mechanism Tube Inserting The Extension Tubes Into The Access Hole

2. Rotate the lug wrench handle counter -
clockwise until the spare tire is on the
ground with enough cable slack to allow you
to pull it out from under the vehicle.

Rotating The Lug Wrench Handle
3. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer.
4. Lift the spare tire with one hand to give
clearance to tilt the retainer at the end of
the cable.

Gaining Access To The Retainer

5. Pull the retainer through the center of the wheel.

Pulling The Retainer Through The Center Of The Wheel

WARNING!
After using the jack and tools, always reinstall
them in the original carrier and location.
While driving you may experience abrupt
stopping, rapid acceleration or sharp turns. A
loose jack, tools, bracket or other objects in
the vehicle may move around with force,
resulting in serious injury.
6

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IN CASE OF EMERGENCY373

Pushing The Retainer Through The Center Of The
Wheel And Positioning It

3. Attach the lug wrench to the extension tubes with the curved angle facing away
from the vehicle. Insert the extensions
through the access hole between the lower
tailgate and the top of the bumper and into
the winch mechanism tube.

Lug Wrench And Extension Tubes Assembled And In Position
4. Rotate the lug wrench handle clockwise
until the wheel is drawn into place against
the underside of the vehicle. Continue to
rotate until you feel the winch mechanism
slip, or click three or four times. It cannot be
overtightened. Push against the tire several
times to ensure it is firmly in place.
NOTE:
The winch mechanism is designed for use with
the jack extension tube only. Use of an air
wrench or other power tools is not recom-
mended and can damage the winch.
REINSTALLING THE JACK AND TOOLS

1. Tighten the jack all the way down by turning the jack turn-screw counter -
clockwise until the jack is snug.

2. Position the jack and tools into bracket assembly. Make sure the lug wrench is
under the jack near the jack turn-screw.
Snap tools into bracket assembly clips.
Install the jack into bracket assembly and
turn the jack turn-screw clockwise until jack
is snug into bracket assembly.
Jack And Tools Bracket Assembly

3. Place the jack and tool bracket assembly in the storage position holding the jack by the
jack turn-screw, slip the jack and tools
under the seat so that the bottom slot
engages into the fastener on the floor.

Jack Hold Down Fastener

6

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