fuel pump Ram 3500 2020 Owner's Manual

GETTING TO KNOW YOUR INSTRUMENT PANEL107
3. Instrument Cluster Display
When the appropriate conditions exist,
this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further informa-
tion.
4. Oil Pressure Gauge
The pointer should always indicate the oil
pressure when the engine is running. A
continuous high or low reading under
normal driving conditions may indicate a
lubrication system malfunction. Imme -
diate service should be obtained from an
authorized dealer.
5. Speedometer
Indicates vehicle speed.
6. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition is in the ON/
RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information.
7. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to the warnings under
“Cooling System Pressure Cap” in see
“Servicing And Maintenance” for further
information.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.
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GETTING TO KNOW YOUR INSTRUMENT PANEL109
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information.
5. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to the warnings under
“Cooling System Pressure Cap” in see
“Servicing And Maintenance” for further
information.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.
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GETTING TO KNOW YOUR INSTRUMENT PANEL111
3. Instrument Cluster Display
When the appropriate conditions exist,
this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further informa-
tion. 4. Oil Pressure Gauge
The pointer should always indicate some
oil pressure when the engine is running.
A continuous high or low reading under
normal driving conditions may indicate a
lubrication system malfunction. Imme
-
diate service should be obtained from an
authorized dealer.
5. Speedometer
Indicates vehicle speed.
6. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel filler door is located.
Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information.
7. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level
of Diesel Exhaust Fluid in the DEF tank.
Diesel Exhaust Fluid (DEF) is required to maintain normal vehicle operation and
emissions compliance. If something is
wrong with the gauge, a DEF Warning
Message or Malfunction Indicator Light
(MIL) will be displayed. More information
is available in the instrument cluster
display section under the heading of
Diesel Exhaust Fluid (DEF) Warning
Messages.
NOTE:
The gauge may take up to five seconds to
update after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF tank. If
you have a fault related to the DEF system,
the gauge may not update to the new level.
See an authorized dealer for service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will warm up the DEF fluid and allow
the gauge to update after a period of run
time. Under very cold conditions, it is possible
that the gauge may not reflect the new fill
level for several drives.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads greater “H,” pull
over and stop the vehicle. Idle the vehicle
with the air conditioner turned off until the
pointer drops back into the normal range. If
the pointer remains on the “h,” turn the
engine off immediately and call an authorized
dealer for service.
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GETTING TO KNOW YOUR INSTRUMENT PANEL113
 The fuel pump symbol points
to the side of the vehicle where
the fuel filler door is located.
Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information.
5. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level
of Diesel Exhaust Fluid in the DEF tank.
Diesel Exhaust Fluid (DEF) is required to
maintain normal vehicle operation and
emissions compliance. If something is
wrong with the gauge, a DEF Warning
Message or Malfunction Indicator Light
(MIL) will be displayed. More information
is available in the instrument cluster
display section under the heading of
Diesel Exhaust Fluid (DEF) Warning
Messages. NOTE:

The DEF tank on these vehicles is designed
with a large amount of full reserve. So the level
sensor will indicate a full reading even before
the tank is completely full. To put it another
way, there’s additional storage capacity in the
tank above the Full mark that’s not repre
-
sented in the gauge. You may not see any
movement in the reading – even after driving
up to 200 miles (322 kilometers) in some
cases.

The gauge may take up to five seconds to
update after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF tank. If
you have a fault related to the DEF system,
the gauge may not update to the new level.
See an authorized dealer for service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will warm up the DEF fluid and allow
the gauge to update after a period of run
time. Under very cold conditions, it is possible
that the gauge may not reflect the new fill
level for several drives.
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an
instrument cluster display, which offers useful
information to the driver. With the ignition in the
OFF mode, opening/closing of a door will
activate the display for viewing, and display the
total miles, or kilometers, in the odometer. Your
instrument cluster display is designed to display
important information about your vehicle’s
systems and features. Using a driver interactive
display located on the instrument panel, your
instrument cluster display can show you how
systems are working and give you warnings
when they are not. The steering wheel mounted
controls allow you to scroll through the main
menus and submenus. You can access the
specific information you want and make
selections and adjustments.
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SAFETY189
eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
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STARTING AND OPERATING225
The fuel grade should be clearly marked on
the pump at the fuel station.
The engine requires the use of “Ultra Low
Sulfur Diesel Fuel”. Use of incorrect fuel
could result in engine and exhaust system
damage. Refer to “Fuel Requirements” in
“Technical Specifications” for further infor -
mation.
If climatized or diesel Number 1 ULSD fuel is
not available, and you are operating below
(20°F/-6°C), in sustained arctic conditions,
Mopar Premium Diesel Fuel Treatment (or
equivalent) is recommended to avoid gelling
(see Fuel Operating Range Chart).
Under some circumstances increased engine
noise may be audible in the seconds
following a cold start. This is most likely to
occur when using fuel that isn't blended for
the ambient temperature present. This may
occur on an unseasonably cold day or when a
truck is fueled in a warmer climate and driven
to a colder climate. The noise can typically be
prevented by using Mopar Premium Diesel
Fuel Treatment as recommended (see Fuel
Operating Range Chart).
Engine Oil Usage
Refer to “Dealer Service” in “Servicing And
Maintenance” for the correct engine oil
viscosity.
Winter Front Cover Usage
A Winter front or cold weather cover is to be
used in ambient temperatures below 32°F
(0°C), especially during extended idle
conditions. This cover is equipped with four
flaps for managing total grille opening in varying
ambient temperatures. If a Winter front or cold
weather cover is to be used the flaps should be
left in the full open position to allow air flow to
the charge air cooler and automatic
transmission oil cooler. When ambient
temperatures drop below 0°F (-17°C) the four
flaps need to be closed. A suitable cold weather
cover is available from your Mopar dealer.
Battery Blanket Usage
A battery loses 60% of its cranking power as the
battery temperature decreases to 0°F (-18°C).
For the same decrease in temperature, the
engine requires twice as much power to crank
at the same RPM. The use of 120 VAC powered
battery blankets will greatly increase starting capability at low temperatures. Suitable battery
blankets are available from an authorized
Mopar dealer.
Engine Warm-Up
Avoid full throttle operation when the engine is
cold. When starting a cold engine, bring the
engine up to operating speed slowly to allow the
oil pressure to stabilize as the engine warms up.
NOTE:
High-speed, no-load running of a cold engine
can result in excessive white smoke and poor
engine performance. No-load engine speeds
should be kept under 1,000 RPM during the
warm-up period, especially in cold ambient
temperature conditions.
Your vehicle is equipped with an engine warm
up protection feature that may limit engine
performance after cold starting at low ambient
temperatures. The length of time engine speed
is limited is dependent upon engine coolant
temperature. Engine speed may be briefly
limited to 1000 RPM after starting with coolant
temperature below freezing conditions, and
may be limited to 1000 RPM for up to
approximately 2 minutes under more severe
cold conditions.
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STARTING AND OPERATING227
DECEL switch and the idle speed will
decrease to approximately 1,100 RPM.
3. To cancel the Idle–Up feature, either push the CANCEL switch, push the ON/OFF
switch, or press the brake pedal.

NOISE
Diesel engines can create noises that may seem
concerning. The nature of a diesel engine is
compression ignition where compressed air and
fuel are mixed and ignited. Weather, barometric
pressure, altitude, and temperature will affect how
fuel is ignited in the engine. Engines will sound
different from day to day or previous model years.
Clicking, ticking, or light knocking is normal and will
change from day to day, as the engine breaks in, and can vary with changes in ambient
temperature. Clicking sound from under the hood
shortly after vehicle shutdown is normal as
actuators such as the EGR valve are cycled. Fuel
pump noise may increase during low speed/light
load conditions when ambient temperature is
above 100°F (38°C), and when fuel tank level is
below 10% which is a normal condition of the fuel
system and controls strategy. Diesel equipped
vehicles also have an exhaust after-treatment
system to reduce emissions utilizing a DPF (refer to
“Odor” in this section for further information) and a
Selective Reduction Catalyst (SCR). The SCR
reduces Nitrogen Oxides (NOx) using the Diesel
Exhaust Fluid (DEF) system. DEF is injected directly
into the SCR through a dosing module. This
process will create a clicking sound and at times, will make noise even with the vehicle shut off. This
is normal as the DEF dosing module is purging
DEF. If at any time the check engine light is on,
please visit an authorized dealer.

STOPPING THE ENGINE
Idle the engine a few minutes before routine
shutdown. After full load operation, idle the
engine three to five minutes before shutting it
down. This idle period will allow the lubricating
oil and coolant to carry excess heat away from
the combustion chamber, bearings, internal
components, and turbocharger. This is
especially important for turbocharged, charge
air-cooled engines. Refer to the following chart
for proper engine shutdown:
Driving Condition
Load Turbocharger Temperature Idle Time (min.) Before Engine
Shutdown
Stop and Go EmptyCoolLess than One
Stop and Go Medium -One
Highway Speeds MediumWarmTwo
City Traffic Maximum GCWR -Three
Highway Speeds Maximum GCWR -Four
Uphill Grade Maximum GCWR HotFive
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STARTING AND OPERATING319
(Continued)
ENGINE RUNAWAY — DIESEL ENGINE
Diesel engine runaway is a rare condition
affecting diesel engines, where the engine
consumes its own lubrication oil and runs at
higher and higher RPM until it overspeeds to a
point where it destroys itself due to either
mechanical failure or engine seizure through
lack of lubrication.
REFUELING THE VEHICLE — GAS ENGINE
The fuel filler cap (gas cap) is located behind the
fuel filler door, on the left side of the vehicle.
Open the fuel door and remove the fuel filler cap
by turning it counter-clockwise.
Fuel Filler Cap

NOTE:
When removing the fuel filler cap, lay the cap
tether in the hook, located on the fuel filler door.
NOTE:
When the fuel nozzle “clicks” or shuts off, the
fuel tank is full.
WARNING!
In case of engine runaway due to flammable
fumes from fuel spills or turbocharger oil
leaks being sucked into the engine, do the
following to help avoid personal injury and/or
vehicle damage:
1. Turn the ignition switch to the OFF position.
2. Using a CO2 or dry chemical type fire
extinguisher, direct the spray from the fire
extinguisher into the grille on the driver side
so that the spray enters the engine air intake.
The inlet for the engine air intake is located
behind the drivers side headlamp and
receives air through the grille.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the gas cap is
removed or the tank is being filled.
Never add fuel to the vehicle when the
engine is running.
A fire may result if gasoline is pumped into
a portable container that is inside of a
vehicle. You could be burned. Always place
gas containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap.
A poorly fitting fuel filler cap could let impu-
rities into the fuel system.
A poorly fitting fuel filler cap may cause the
“Malfunction Indicator Light (MIL)” to turn
on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling. When the
fuel nozzle “clicks” or shuts off, the fuel
tank is full.
WARNING! (Continued)
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320STARTING AND OPERATING
Tighten the gas cap until you hear a “clicking”
sound. This is an indication that the gas cap
is tightened properly. The MIL in the instru -
ment cluster may turn on if the gas cap is not
secured properly. Make sure that the gas cap
is tightened each time the vehicle is refueled.
LOOSE FUEL FILLER CAP MESSAGE
If the vehicle diagnostic system
determines that the fuel filler cap is
loose, improperly installed, or
damaged, a loose gASCAP indicator
will display in the instrument cluster telltale
display area. Refer to “Instrument Cluster Display” in “Getting To Know Your Instrument
Panel” for further information. Tighten the fuel
filler cap properly and push the RIGHT button to
turn off the message. If the problem continues,
the message will appear the next time the
vehicle is started.
REFUELING THE VEHICLE — DIESEL ENGINE

1. Open the fuel filler door.

Fill Locations

NOTE:
There is no fuel filler cap. A flapper door inside
the filler pipe seals the system. 2. Insert the fuel nozzle fully into the filler pipe
– the nozzle opens and holds the flapper
door while refueling.
3. Fill the vehicle with fuel – when the fuel nozzle “clicks” or shuts off the fuel tank is
full.
4. Remove the fuel nozzle and close the fuel door.
Emergency Fuel Can Refueling
NOTE:
In the event that you run the vehicle out of fuel,
once refueled, place the ignition in the ON posi -
tion for 30 seconds, then turn the ignition OFF
and wait 30 seconds. Repeat this procedure
three times, prior to cranking the engine.
Most fuel cans will not open the flapper door.
A funnel is provided to open the flapper door to
allow emergency refueling with a fuel can.

1. Retrieve fuel funnel from the jack kit located under the front passenger seat.

2. Insert funnel into same filler pipe opening as the fuel nozzle.
WARNING!
Always place container on the ground
before filling.
Keep the pump nozzle in contact with the
container when you are filling it.
Use only approved containers for flam -
mable liquid.
Do not leave container unattended while
filling.
A static electric charge could cause a spark
and fire hazard.
1 — Diesel Exhaust Fluid (DEF) Fill Location
2 — Diesel Fuel Fill Location

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STARTING AND OPERATING321
(Continued)

Fill Locations And Funnel Usage

NOTE:
Ensure funnel is inserted fully to hold flapper
door open.
3. Pour fuel into funnel opening.
4. Remove funnel from filler pipe, clean off prior to putting back in the jack kit.
DIESEL EXHAUST FLUID
Your vehicle is equipped with a Selective
Catalytic Reduction (SCR) system to meet the
very stringent diesel emissions standards
required by the Environmental Protection
Agency.
The purpose of the SCR system is to reduce
levels of NOx (oxides of nitrogen emitted from
engines) that are harmful to our health and the
environment to a near-zero level. A small
quantity of Diesel Exhaust Fluid (DEF) is injected into the exhaust upstream of a catalyst
where, when vaporized, it converts
smog-forming nitrogen oxides (NOx) into
harmless nitrogen (N2) and water vapor (H2O),
two natural components of the air we breathe.
You can operate with the comfort that your
vehicle is contributing to a cleaner, healthier
world environment for this and generations to
come.
System Overview
This vehicle is equipped with a Diesel Exhaust
Fluid (DEF) injection system and a Selective
Catalytic Reduction (SCR) catalyst to meet the
emission requirements.
The DEF injection system consists of the
following components:
DEF tank
DEF pump
DEF injector
Electronically-heated DEF lines
DEF control module
NOx sensors
1 — Diesel Exhaust Fluid (DEF) Fill Location
2 — Emergency Diesel Fuel Fill Funnel
3 — Diesel Fuel Fill Location
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open
or the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the
“Malfunction Indicator Light” to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a
vehicle. You could be burned. Always place
fuel containers on the ground while filling.
CAUTION!
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.
WARNING!
(Continued)
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