RAM CHASSIS CAB 2021 User Guide

9
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited
for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to
overcome the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of control or a collision Úpage 218.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
ensure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement
of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons.
For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.
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10
SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/
body builders. US residents refer to the Warranty Information, Section
2.1.C. Canadian residents refer to the “What Is Not Covered” section of
the Warranty Information. Such equipment includes video monitors,
DVD/Blu-Ray™, heaters, stoves, refrigerators, etc. For warranty coverage
and service on these items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the
conversion/camper manufacturer should also be supplied with your
vehicle. For any additional instructions, please contact your conversion/
camper manufacturer.
To obtain dimensional and technical specifications for your vehicle,
refer to the Body Builder’s Guide at https://www.ramtrucks.com/
ram-commercial/body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!These statements are against operating
procedures that could result in a collision,
bodily injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information
on a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in
serious injury or death.

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11
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important
to follow all warnings when operating your vehicle. See below for the
definition of each symbol Úpage 107.
Red Warning Lights
Seat Belt Reminder Warning Light
Úpage 107
Air Bag Warning Light Úpage 107
Brake Warning Light Úpage 107
Hood Open Warning Light Úpage 108
Vehicle Security Warning Light — If Equipped Úpage 108
Engine Coolant Temperature Warning Light Úpage 108
Battery Charge Warning Light
Úpage 108
Oil Pressure Warning Light Úpage 108
Oil Temperature Warning Light Úpage 109
Electronic Throttle Control (ETC) Warning Light Úpage 109

Electric Power Steering (EPS) Fault Warning Light
Úpage 109
Trailer Brake Disconnected Warning Light Úpage 109
Transmission Temperature Warning Light — If Equipped
Ú page 109
Door Open Warning Light Úpage 110
Red Warning Lights
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12
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning Light — If Equipped
Úpage 110
Engine Check/Malfunction Indicator Warning Light (MIL)
Ú page 110
Electronic Stability Control (ESC) Active Warning Light — If Equipped
Úpage 111
Electronic Stability Control (ESC) OFF Warning Light — If Equipped
Úpage 111
Low Washer Fluid Warning Light — If Equipped Úpage 111
Low Fuel Warning Light Úpage 111
Low Coolant Level Warning Light Úpage 111Loose Fuel Filler Cap Warning Light — If
Equipped
Ú page 111
Tire Pressure Monitoring System (TPMS) Warning Light — If Equipped
Úpage 111
Anti-Lock Brake System (ABS) Warning Light Úpage 113
Service Forward Collision Warning (FCW) Light — If Equipped
Úpage 113
Service 4WD Warning Light — If Equipped Úpage 113
Cruise Control Fault Warning Light Úpage 113
Yellow Warning Lights

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13
Yellow Indicator Lights
Forward Collision Warning (FCW) Off Indicator Light — If Equipped
Úpage 113
TOW/HAUL Indicator Light Úpage 113
Trailer Merge Assist Indicator Light — If Equipped
Ú page 113
Cargo Light — If Equipped Úpage 113
Snowplow Mode Indicator Light — If Equipped Úpage 113
Cold Ambient Derate Mode Indicator Light — If Equipped
Ú page 114
Diesel Exhaust Brake Indicator Light — If Equipped
Ú page 1144WD Lock Indicator Light
Úpage 114
4WD Low Indicator Light — If Equipped Úpage 114
4WD High Indicator Light — If Equipped Úpage 114
NEUTRAL Indicator Light — If Equipped Úpage 114
Low Diesel Exhaust Fluid (DEF) Indicator Light — If Equipped
Ú page 114
Wait To Start Light — If Equipped Úpage 114
Water In Fuel Indicator Light — If Equipped Úpage 114
Yellow Indicator Lights
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14
Green Indicator Lights
Adaptive Cruise Control (ACC) Set With Target Light — If Equipped
Úpage 115
Adaptive Cruise Control (ACC) Set With No
Target Detected Indicator Light — If Equipped
Úpage 115
Automatic Diesel Exhaust Brake Indicator Light — If Equipped
Úpage 115
ECO Mode Indicator Light — If Equipped Úpage 115
Park/Headlight On Indicator Light Úpage 115
Front Fog Indicator Light — If Equipped Úpage 115
Turn Signal Indicator Lights Úpage 115Cruise Control Set Indicator Light — If Equipped
Úpage 115
White Indicator Lights
Adaptive Cruise Control (ACC) Ready Light — If
Equipped
Ú page 115
Cruise Control Ready Indicator Úpage 115
Set Speed Display Ú page 115
Blue Indicator Lights
High Beam Indicator Light
Úpage 116
Green Indicator Lights

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15
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB

Your vehicle is equipped with a key fob which
supports Remote Keyless Entry (RKE) (if
equipped) and Keyless Enter-N-Go (if equipped).

If the vehicle is equipped with remote power
door locks, the key fob allows you to lock or
unlock all doors, as well as activate the Panic
Alarm, from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system.
NOTE:
The key fob’s wireless signal may be blocked
if the key fob is located next to a mobile
phone, laptop, or other electronic device.
This may result in poor performance.
The key fob should not be placed next to the
wireless charging pad (if equipped).
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
To Lock/Unlock The Doors
If the vehicle is equipped with remote power
door locks, push and release the unlock button
on the key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors. If the vehicle is
equipped with remote power door locks, push
and release the lock button on the key fob to
lock all doors.
1 — Unlock
2 — Lock
3 — Remote Start
4 — PANIC
5 — Emergency Key
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16GETTING TO KNOW YOUR VEHICLE
When the doors are unlocked, the turn signals
will flash and the illuminated entry system will
be activated. When the doors are locked, the
turn signals will flash and the horn will chirp.

All doors can be programmed to unlock on the
first push of the unlock button. The horn chirp
when the lock button is pushed can be
programmed on/off within Uconnect Settings

Ú
page 228.

Replacing The Battery In The Key Fob
The replacement battery model is one CR2450
battery.
NOTE:
Customers are recommended to use a
battery obtained from Mopar. Aftermarket
coin battery dimensions may not meet the
original OEM coin battery dimensions.

Perchlorate Material — special handling
may apply. See
www.dtsc.ca.gov/hazard -
ouswaste/perchlorate
for further information.

Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
1. Remove the emergency key (1) by pushing
and holding the release button (2) located
on the side of the key fob while pulling the
emergency key out with your other hand.

Emergency Key Removal

2. Hold the key fob with the button side facing down, and locate the small rectangular gap
on the left side between the housing and
the back cover of the key fob. Use a small
screw driver (or similar tool) to pry open the
left side of the fob cover while applying
pressure until the cover snaps open. 3. Next, locate the gap on the right side of the
key fob, which is positioned further to the
edge than the left side gap. Pry open the
right side, and remove the back cover.
4. Remove the battery by using your thumb to slide the battery downward and back
toward the key ring.

Key Fob Battery Location

NOTE:
When replacing the battery, ensure the (+) sign
on the battery is facing upward. Avoid touching
the new battery with your fingers. Skin oils may
cause battery deterioration. If you touch a
battery, clean it with rubbing alcohol.
1 — Emergency Key
2 — Emergency Key Release Button

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GETTING TO KNOW YOUR VEHICLE17
5. Replace the battery by using your thumb to
push down and slide the battery under the
small lip on the top edge of the opening.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of
the fob, and press the edges into the
interlocking hinges until all edges snap
together with no large visual gaps.
7. Reinsert the emergency key until it locks into place.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be re-purposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer Ú
page 449.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver
to prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics.
In addition, if the light begins to flash after the
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF mode.
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18GETTING TO KNOW YOUR VEHICLE
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics Úpage 449.IGNITION SWITCH
KEYLESS PUSH BUTTON IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long
as the Remote Keyless Entry key fob is in the
passenger compartment.

The Keyless Push Button Ignition has four
operating positions; three of which are labeled
and will illuminate when in position. The three
positions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will
illuminate.

NOTE:

In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of
the emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to
operate the ignition switch. Keyless Push Button Ignition

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. central locking,
alarm, etc.) are still available.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN

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