Page 39 Ram ProMaster 2020 User Guide

Page 13 of 264


GETTING TO KNOW YOUR VEHICLE11
(Continued)
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
IGNITION SWITCH
Mechanical Ignition Switch
1. Place the gear selector in PARK (if equipped with an automatic transmission).
2. Rotate the key to the STOP (OFF/LOCK) position.
3. Remove the key from the mechanical igni -
tion switch. Mechanical Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
WARNING!
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
all doors and lock your vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
WARNING!
(Continued)

2

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12GETTING TO KNOW YOUR VEHICLE
Key-In-Ignition Reminder
Opening the driver's door when the key is in the
ignition and the ignition switch position is STOP
(OFF/LOCK) sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an
embedded electronic chip (transponder) to
prevent unauthorized vehicle operation. There -
fore, only keys that are programmed to the
vehicle can be used to start and operate the
vehicle. NOTE:
A key which has not been programmed is also
considered an invalid key, even if it is cut to fit
the ignition switch lock cylinder for that vehicle.
If the vehicle security light is on after the key is
turned to the MAR (ACC/ON/RUN) position, it
indicates that there is a problem with the elec
-
tronics.

All of the keys provided with your new vehicle
have been programmed to the vehicle elec -
tronics.

Replacement Keys
NOTE:
Only keys that have been programmed to the
vehicle electronics can be used to start the
vehicle. Once a Sentry Key has been
programmed to a vehicle, it cannot be
programmed to any other vehicle. When having
the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized
dealer.
The VIN is required for authorized dealer
replacement of keys. Duplication of keys may
be performed at an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
the doors when leaving the vehicle
unattended.
CAUTION!
Always remove the Sentry Key from the
vehicle and lock all doors when leaving the
vehicle unattended.
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss
of security protection.

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GETTING TO KNOW YOUR VEHICLE13
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer -
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors and ignition for unauthorized operation.
When the vehicle security alarm is activated,
interior switches for door locks are disabled.
The system provides both audible and visible
signals. For the first three minutes, the horn will
sound, and the turn signal lights will flash. For
an additional 15 minutes, only the turn signal
lights will flash.
To Arm The System
To arm the system, the vehicle security alarm
will set when you use the key fob to lock the
doors. If a door or the hood is not properly shut,
the alarm system will not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm
the system.
The vehicle security alarm will also disarm if a
programmed Sentry Key is inserted into the igni -
tion switch. To exit the alarming mode, push the
key fob unlock button, or insert a programmed
Sentry Key into the ignition switch.
The vehicle security alarm is designed to protect
your vehicle. However, you can create condi -
tions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
2

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14GETTING TO KNOW YOUR VEHICLE
(Continued)
Rearming Of The System
If the system has not been disabled, the vehicle
security alarm will rearm itself after the 15 addi -
tional minutes of turn lamps flashing. If the
condition which initiated the alarm is still
present, the system will ignore that condition
and monitor the remaining doors and ignition.
Security System Manual Override
The vehicle security alarm will not arm/disarm if
you lock/unlock the doors using the manual
door lock plunger.
DOORS
Power Door Locks
The central lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
LED ON: Doors locked. Push the right side of
the central lock/unlock button once again to
centrally unlock all doors. The LED will switch
off.
LED OFF: Doors unlocked. Push the left side
of the central lock/unlock button again to
centrally lock all doors. The doors will be
locked only if all the doors are properly
closed. Once the doors have been locked with the key
fob, it will no longer be possible to unlock them
by pushing the central lock/unlock button.
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch
is located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.
Load Compartment Power Door Lock Switch
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of a collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK or the
manual transmission into FIRST gear or
REVERSE, apply the parking brake, turn the
vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
WARNING!
(Continued)
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GETTING TO KNOW YOUR VEHICLE15
(Continued)
Auto Unlock Doors
This feature unlocks all front doors when one
front door is opened.
NOTE:
If the rear or side door is open, only the rear or
side door is unlocked.
Automatic Door Locks
When enabled, the door locks will lock automat -
ically when the vehicle's speed exceeds 12 mph
(20 km/h). The auto door lock feature can be
enabled or disabled through the Uconnect
system.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
Manual Adjustments
The driver and passenger seats can be adjusted
forward/rearward and reclined. Front and rear
height and lumbar can also be adjusted (if
equipped).
Forward And Rearward Adjustment
The adjusting bar is at the front of the seat, near
the floor. Pull the bar upward to move the seat
forward or rearward. Release the bar once the
seat is in the desired position. Then, using body
pressure, move forward and rearward on the
seat to be sure that the seat adjusters have
latched.
Driver’s Seat
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
of the doors when leaving the vehicle
unattended.
WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
1 — Forward/Rearward Adjusting Bar
2 — Lumbar Knob
WARNING!
(Continued)

2

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Page 18 of 264


16GETTING TO KNOW YOUR VEHICLE
Height Adjustment
Without Swivel Seat
The height adjusting levers are located on the
center outboard side of the seat. Lift up on the
front lever to adjust the front of the seat, or lift
up on the rear lever to adjust the rear of the
seat.
To raise the front or rear of the seat, lift the
appropriate lever while none or minimal
weight is applied to the seat.
To lower the front or rear of the seat, lift the
appropriate lever while seated or applying
weight to the seat.
Height Adjustment Levers With Swivel Seat
The height adjusting knobs are located on the
center outboard side of the seat. Rotate the
front knob to adjust the front of the seat up or
down. Rotate the rear knob to adjust the rear of
the seat up or down.
Height Adjustment Knobs
Recliner Adjustment
Without Swivel Seat
The recliner knob is on the rear outboard side of
the seat. To recline the seatback, lean back,
rotate the knob rearward to position the seat -
back as desired. To return the seatback to its
normal upright position, lean forward, rotate the
knob forward until the seatback is in the upright
position.
Recliner Knob
1 — Front Height Adjusting Lever
2 — Rear Height Adjusting Lever
1 — Front Height Adjusting Knob
2 — Rear Height Adjusting Knob

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GETTING TO KNOW YOUR VEHICLE17
With Swivel Seat
The recliner lever is located at the lower front
outboard side of the seat. To recline the seat -
back, lean forward slightly, pull the lever
outward, lean back to the desired position and
release the lever. To return the seatback to its
normal upright position, lean forward and pull
the lever outward. Release the lever once the
seatback is in the upright position.
Recliner Lever
Lumbar Support — If Equipped
This feature allows you to increase or decrease
the amount of lumbar support. The lumbar
control knob is located on the rear upper
outboard side of the driver's seatback. Rotate
the control forward to increase and rearward to
decrease the desired amount of lumbar
support.
Suspension Seat — If Equipped
The seat is equipped with a mechanical spring
system and hydraulic shock absorber to ensure
maximum comfort and safety. The system of
springs also effectively absorbs impact from
uneven road surfaces.
Damper Weight Adjustment
Use the weight adjustment knob to set the
required setting based on body weight, with
settings between 88 lbs (40 kg) and 286 lbs
(130 kg).Weight Adjustment KnobWARNING!
Adjusting a seat while the vehicle is moving
is dangerous. The sudden movement of the
seat could cause you to lose control. The
seat belt might not be adjusted properly
and you could be injured. Adjust the seat
only while the vehicle is parked.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision, you could
slide under the seat belt and be seriously or
even fatally injured. Use the recliner only
when the vehicle is parked.
2

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18GETTING TO KNOW YOUR VEHICLE
Swivel Seat — If Equipped
The swivel seat lever is located at the lower
front inboard side of the seat. The seat may be
turned through 180° toward the seat on the
opposite side and approximately 35° toward
the door. The seat may be locked in the driving
position or at the 180° position. To swivel the
seat, pull the swivel seat inboard lever outward,
turn the seat to the desired position and release
the lever.
Swivel Seat Lever
If the vehicle is equipped with interlocking
swivel seats, the seats must be locked in the
facing forward position while driving. If the seats
are not in the correct position, a warning will
appear in the instrument cluster display. If the driver or the passenger seats are not
locked in the facing forward position before the
first vehicle movement, shifting out of park is
not allowed until the seats are both locked in
the facing forward position. When the seats are
not in the right position and the first vehicle
movement after ignition START is attempted, a
chime and a message will appear in the instru
-
ment cluster display. Rotate and lock the swivel
seats in the correct position before trying again.
If the driver or the passenger seats are not
locked in the facing forward position during
movement of the vehicle, a message will appear
in the instrument cluster display and an inter -
mittent chime will sound until key-off or until the
swivel seats are locked in the facing forward
position. Stop and move the swivel seats in the
correct position before proceeding.
If a fault is present in the system and it is not
possible to check the correct position of the
swivel seats, a message and the generic
warning light appears in the instrument cluster
display to inform about the failure. In these
conditions, check the status of the swivel seats
and do not drive the vehicle until the swivel
seats are locked in the facing forward position.
Heated Seats — If Equipped
On some models, the front driver and
passenger seats may be equipped with heaters
in both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.
Heated Seat Switch
Push the switch once to turn on the heated
seats. Push the switch a second time to shut the
heating elements off.
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.

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GETTING TO KNOW YOUR VEHICLE19
Fold Down Tray — If Equipped
If your vehicle is equipped with a bench seat,
the seat is equipped with a fold-down tray that
can be used as a document support surface. To
use the fold-down tray, grasp the pull tab and
lower the tray. Fold-Down Pull Tab
The fold-down tray is equipped with two cup
holders and a support surface with a paper
holder clip.
Fold-Down Tray
Adjustable Armrests — If Equipped
The seat adjustable armrest can be raised and
adjusted for height. Underneath the front of the armrest is the adjuster wheel which will adjust
the height of the armrest up or down.
Adjuster Wheel Location
Turn the adjuster wheel to the right or left to
adjust the height of the armrest up or down.
Adjuster Wheel
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
2

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20GETTING TO KNOW YOUR VEHICLE
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
Front Head Restraint Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button located on the
base of the head restraint and push downward
on the head restraint.
Adjustment Buttons
NOTE:
Do not reposition the head restraint 180
degrees to the incorrect position in an attempt
to gain additional clearance to the back of the
head.
Front Head Restraint Removal
To remove the head restraint, raise it up as far
as it can go. Then, push the adjustment button
and the release button at the base of each post
while pulling the head restraint up. To reinstall
the head restraint, put the head restraint posts
into the holes. Then, adjust it to the appropriate
height.
NOTE:
Do not reposition the head restraint 180
degrees to the incorrect position in an attempt
to gain additional clearance to the back of the
head.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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