engine Ram ProMaster City 2020 Owner's Manual (350 Pages)

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made
directly to the battery and fused as close to the battery as
possible. The negative power connection should be made
to body sheet metal adjacent to the negative battery
connection. This connection should not be fused.
Antennas for two-way radios should be mounted on
the roof or the rear area of the vehicle. Care should be
used in mounting antennas with magnet bases. Magnets
may affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR). Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible

interference between the communications equipment
and the vehicle’s electronic systems.
Operating, servicing and maintaining a
passenger vehicle or off-highway motor
vehicle can expose you to chemicals inclu -
ding engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as ne -
cessary, service your vehicle in a well-ven -
tilated area and wear gloves or wash
your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING:
VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the
name FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with
blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public
transportation. This manual illustrates and describes the operation
of features and equipment that are either standard or

optional on this vehicle. This manual may also include
a description of features and equipment that are no
longer available or were not ordered on this vehicle.
Please disregard any features and equipment described
in this manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in
design and specifications, and/or make additions to
or improvements to its products without imposing
any obligation upon itself to install them on products
previously manufactured.
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
WARNING!
Copyright © 2019 FCA US LLC

3
EXTERIOR LIGHTS .......................................................... 43
Multifunction Lever ...................................................... 43
Headlights ..................................................................... 43
Daytime Running Lights — If Equipped .................. 43
High Beams .................................................................... 44
Flash-To-Pass ................................................................ 44
Parking Lights ............................................................... 44
Follow Me Home/Headlight Delay ........................... 44
Fog Lights — If Equipped ........................................... 45
Turn Signals.................................................................... 45
Lane Change Assist ....................................................... 45
 INTERIOR LIGHTS ............................................................ 46
Courtesy/Interior Lights .............................................. 46
 WIPERS AND WASHERS .............................................. 50
Front Wiper Operation ................................................. 50
Rear Wiper Operation — If Equipped........................ 52
 CLIMATE CONTROLS ..................................................... 53
Manual Climate Control Overview ............................ 53
Climate Control Functions ........................................... 56
Operating Tips ............................................................... 57
 WINDOWS .......................................................................... 60
Power Windows — If Equipped ................................ 60
Window Bar Grates — If Equipped ............................ 63
Wind Buffeting .............................................................. 63 
HOOD ...................................................................................64
Opening...........................................................................64
Closing.............................................................................65
 CARGO AREA FEATURES ............................................66
Rear Cargo Tie-Downs ................................................66
 INTERNAL EQUIPMENT .................................................68
Storage .............................................................................68
Cupholders ....................................................................69
Power Outlets ................................................................70
 ROOF RACK — IF EQUIPPED .........................................72
GETTING TO KNOW YOUR INSTRUMENT
PANEL
INSTRUMENT CLUSTER ..................................................75
Instrument Cluster Descriptions .................................76
 INSTRUMENT CLUSTER DISPLAY ...............................77
Location And Controls..................................................77
Change Engine Oil — If Equipped ...........................80
Instrument Cluster Display Menu Items....................80
 TRIP COMPUTER ...............................................................82
Trip Button......................................................................82
Trip Functions ...............................................................83
Values Displayed ...........................................................83
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4
WARNING LIGHTS AND MESSAGES .......................... 84
Red Warning Lights ...................................................... 84
Yellow Warning Lights................................................. 88
Green Indicator Lights .................................................. 92
Blue Indicator Lights ..................................................... 93
 ONBOARD DIAGNOSTIC SYSTEM — OBD II ............. 94
Onboard Diagnostic System (OBD II)
Cybersecurity ................................................................. 94
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................................... 95
SAFETY
SAFETY FEATURES ........................................................... 97
Four-Wheel Anti-Lock Brake System (ABS) ............ 97
Electronic Brake Control (EBC) System .................... 98
 AUXILIARY DRIVING SYSTEMS .................................. 103
Tire Pressure Monitoring System (TPMS) ............. 103
 OCCUPANT RESTRAINT SYSTEMS ........................... 108
Occupant Restraint Systems ...................................... 108
Important Safety Precautions .................................... 108
Seat Belt Systems ........................................................ 109
Supplemental Restraint Systems (SRS) .................... 120
Child Restraints ......................................................... 133
Transporting Pets ..................................................... 153 
SAFETY TIPS ...................................................................153
Transporting Passengers ............................................153
Exhaust Gas ..............................................................153
Safety Checks You Should Make Inside
The Vehicle ..................................................................154
Periodic Safety Checks You Should Make Outside
The Vehicle ...................................................................156
STARTING AND OPERATING
STARTING THE ENGINE ..............................................157
Automatic Transmission.............................................157
Normal Starting ........................................................... 157
Cold Weather Operation ...........................................158
Extended Park Starting ...............................................158
If Engine Fails To Start ..............................................158
After Starting ................................................................159
 ENGINE BLOCK HEATER — IF EQUIPPED .............159
 ENGINE BREAK-IN RECOMMENDATIONS ............160
 PARKING BRAKE ........................................................... 161
 AUTOMATIC TRANSMISSION ....................................163
Key Ignition Park Interlock ........................................164
Brake/Transmission Shift Interlock System ............164
Nine-Speed Automatic Transmission ......................164
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6
DRIVING TIPS................................................................... 196
Driving On Slippery Surfaces ................................... 196
Driving Through Water ............................................. 197
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .............................. 199
 BULB REPLACEMENT .................................................. 200
Replacement Bulbs ................................................... 200
Replacing Exterior Bulbs ............................................ 201
Replacing Interior Bulbs ............................................. 203
 FUSES.................................................................................. 206
Underhood Fuses......................................................... 206
Interior Fuses................................................................ 209
Central Unit Fuse Panel .............................................. 211
 JACKING AND TIRE CHANGING ............................... 212
Jack Location — If Equipped ..................................... 212
Removing The Spare Tire — If Equipped ................ 213
Preparations For Jacking ........................................... 217
Jacking Instructions ..................................................... 218
Vehicles With Alloy Wheels ...................................... 224
Vehicles Equipped With Wheel Covers ................... 226
 TIRE SERVICE KIT — IF EQUIPPED ........................... 227
Tire Service Kit Storage .............................................. 227
Tire Service Kit Usage ................................................. 227 
JUMP STARTING..............................................................231
Preparations For Jump Starting ................................. 231
Jump Starting Procedure ............................................232
 IF YOUR ENGINE OVERHEATS ..................................234
 IGNITION KEY REMOVAL OVERRIDE ......................235
 GEAR SELECTOR OVERRIDE .....................................236
 FREEING A STUCK VEHICLE ......................................237
 TOWING A DISABLED VEHICLE ...............................238
 ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................240
 EVENT DATA RECORDER (EDR)................................. 240
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .............................................241
Maintenance Plan ........................................................242
 ENGINE COMPARTMENT .......................................... 245
Engine Compartment — 2.4L ....................................245
Checking Oil Level ......................................................246
Adding Washer Fluid .................................................246
Maintenance-Free Battery .......................................... 247
Pressure Washing ........................................................248
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DEALER SERVICE ........................................................... 248
Engine Oil ................................................................... 248
Engine Oil Filter ......................................................... 250
Engine Air Cleaner Filter ......................................... 250
Air Conditioner Maintenance ................................. 251
Body Lubrication ....................................................... 252
Windshield Wiper Blades ......................................... 252
Exhaust System ........................................................... 253
Cooling System .......................................................... 255
Brake System ............................................................... 260
Power Steering Fluid................................................... 261
Automatic Transmission ........................................... 261
Upfitter Connectors — If Equipped.......................... 263
 RAISING THE VEHICLE ............................................... 266
 TIRES................................................................................... 266
Tire Safety Information ............................................ 266
Tires — General Information .................................... 276
Tire Types ..................................................................... 282
Spare Tires — If Equipped ....................................... 283
Wheel And Wheel Trim Care ................................. 285
Tire Chains (Traction Devices) ................................. 287
Tire Rotation Recommendations ............................... 287 
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................288
Treadwear .....................................................................288
Traction Grades............................................................ 289
Temperature Grades ................................................... 289
 STORING THE VEHICLE .............................................289
 BODYWORK ......................................................................290
Protection From Atmospheric Agents ....................290
Body And Underbody Maintenance .........................290
Preserving The Bodywork .......................................... 291
 INTERIORS .......................................................................292
Seats And Fabric Parts ................................................292
Plastic And Coated Parts ............................................292
Leather Parts.................................................................293
Glass Surfaces ..............................................................293
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TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ............................................... 294
Vehicle Identification Number .................................. 294
 BRAKE SYSTEM................................................................ 295
 WHEEL AND TIRE TORQUE SPECIFICATIONS ..... 295
Torque Specifications .................................................. 295
 FUEL REQUIREMENTS ................................................ 297
2.4L Engine ................................................................... 297
Reformulated Gasoline ............................................ 297
Gasoline/Oxygenate Blends ..................................... 297
E-85 Usage In Non-Flex Fuel Vehicles ..................... 298
CNG And LP Fuel System Modifications ................ 298
MMT In Gasoline......................................................... 298
Materials Added To Fuel............................................ 299
Fuel System Cautions.................................................. 299
Carbon Monoxide Warnings .................................... 300
 FLUID CAPACITIES ..................................................... 301
 FLUIDS AND LUBRICANTS .......................................... 302
Engine ......................................................................... 302
Chassis ....................................................................... 304
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 305
 CYBERSECURITY ............................................................305
 UCONNECT SETTINGS .................................................306
Uconnect 3/3 NAV Settings.......................................307
 STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED .................................................................... 317
Radio Operation........................................................... 317
Media Mode..................................................................317
 IPOD®/USB/MP3 CONTROL — IF EQUIPPED ...... 318
 RAM TELEMATICS - IF EQUIPPED..............................318
Ram Telematics General Information .......................319
 RADIO OPERATION AND MOBILE PHONES .........320
Regulatory And Safety Information .........................320
 UCONNECT VOICE RECOGNITION ..........................322
Introducing Uconnect .................................................322
Get Started .................................................................... 322
Basic Voice Commands...............................................323
Radio..............................................................................324
Media ............................................................................. 325
Phone ............................................................................. 326
Voice Text Reply ..........................................................327
General Information ....................................................327
Additional Information...............................................328
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10
INTRODUCTION
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styling,
and high quality. This Owner’s Manual has been prepared
with the assistance of service and engineering specialists to
acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information, and
customer-oriented documents located online. Within this
information, you will find a description of the services that
FCA US LLC offers to its customers, the vehicle's warranty
coverage, and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommendations,
tips, and important warnings in this manual will help assure
safe and enjoyable operation of your vehicle. Be sure you are
familiar with all vehicle controls, particularly those used for
braking, steering, transmission, and transfer case shifting (if
equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa
-
tion, that may or may not be applicable to your vehicle, will
be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA US LLC aims at a
constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained
technicians and genuine MOPAR® parts, and cares about
your satisfaction.
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GETTING TO KNOW YOUR VEHICLE 19
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an embedded elec-
tronic chip (transponder) to prevent unauthorized vehicle
operation. Therefore, only keys that are programmed to the
vehicle can be used to start and operate the vehicle.
NOTE:
A key which has not been programmed is also considered an
invalid key, even if it is cut to fit the ignition switch lock
cylinder for that vehicle.
If the vehicle security light is on after the key is placed in the
MAR (ACC/ON/RUN) position, it indicates that there is a
problem with the electronics. All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
Only keys that have been programmed to the vehicle elec
-
tronics can be used to start the vehicle. Once a Sentry Key has
been programmed to a vehicle, it cannot be programmed to
any other vehicle.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
The Vehicle Identification Number (VIN) is required for
authorized dealer replacement of keys. Duplication of keys
may be performed at an authorized dealer. CAUTION!
• Always remove the Sentry Key from the vehicle and lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compatible with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
2
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44 GETTING TO KNOW YOUR VEHICLE
High Beams
With the low beams activated, pull the multifunction lever
towards the steering wheel to turn on the high beams. A high
beam symbol will illuminate in the cluster to indicate the
high beams are on. Pull the multifunction lever a second time
to switch the headlights back to low beam.
NOTE:
If the vehicle’s ignition is turned off, both high and low beam
headlights will also turn off.
Flash-To-Pass
You can signal another vehicle with your headlights by
partially pulling the multifunction lever toward the steering
wheel. This will cause the high beam headlights to turn on
until the lever is released.
Parking Lights
These lights can only be turned on with ignition key in the
STOP (OFF/LOCK) position or removed, by moving the end
of the multifunction lever to O (Off) position and then to the
headlight position.
The warning light telltale in the instrument panel comes on.
The lights stay on until the next ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can choose to have
the headlights remain on for a preset period of time after the
engine is turned off.
Activation
Remove the key or turn the ignition to the STOP (OFF/
LOCK) position, and pull the multifunction lever toward the
steering wheel within two minutes. Each time the lever is
pulled, the activation of the lights will be extended by 30
seconds. The activation of the lights can be extended to a
maximum of 210 seconds.
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